poor wifi in our bedroom hut alright everywhere else

wifi is very poor and only available at reasonable quality in the reception area

after check-out, we were allowed to stay at the pool, use wifi and use a courtesy room for showering, untill our departure in the evening

wifi was very good in the lobby, but in our room and floor there was no signal at all

two bad things about our room was the air conditioning was a little weak and the wifi was non existant from there although it was brilliant once we got outside the door and all

stunning historical building with beautiful innner courtyard, cool rooftop pool, very tasty breakfast

breakfast ok location great

the staff in the breakfast room, in particular loli, rosa and the other women were so efficient and friendly, and

rooftop infinity pool with lifeguard surreal on 5th floor

excellent location and fantastic rooftop pool. whent he bar is reopened it will be even better

priced, bad wifi, noisy music by pool, uncomfortable beds, no table to put laptop in and sit down

if you want to use the wifi - be ready to put in your passport info for the registration and it still does not work

helpful and always smiling, the rooms were immaculate and beds really comfortable, slept well, wifi throughout the hotel and rooms

staff extremely helpful an polite exceptionally clean room service fantastic great food an plentiful with good selection pools are fantastic an very

staff was professional helpful and friendly, the hotel was spotless clean, room service - excellent

facilities are quite nice, especially the swimming pool breakfast buffet was nice with a good variety of choices thank you for a great stay

the main pool was very hot to begin with but the temperature decreased throughout my stay.

the kids day time and evening entertainment was great

pool was nice, the water was warm even though it was the end of january

the rooms where really nice decorated and spacious. we enjoyed the time in the pool.

i liked to pool area a lot and the gym was well equipped too

having a direct access to the golf facilities was amazing

we specially enjoyed the spa and the billiards room

room nice, breakfast exellent, view in the dog garden!

gym/spa didn't open until 10am and closed for lunch

breakfast was great, lots of selection

which was beautifully designed, neat and clean with all amenities and a fully functional kitchen

good choice of drinks room was great, 157 right by the pool and bar :) room was a 2 floor duplex, cleaned daily and new towels provided

the kids pool area is especially great for families visiting with kids

also the hotel have a small gym and a gaming room with few pool tables

the breakfast, everything hot, cooked to order and a lovely cold buffet and champagne for self service

the pool, clean, warm and great support staff next time i may upgrade to the rooms with a rooftop

breakfast could have been better, but ok giving the pandemic they are operating in

the breakfast was self serve for serials etc but a choice of hot food was freshly cooked to order

calm hotel ambience wonderful staff amazing breakfast great location

there are fun facilities like ping pong, billiards, gym, game room, etc

operating hours for the pool

lovely, bar great, breakfast buffet brilliant, spa amazing and staff were fantastic

the resort is centrally located around the pool and restaurant

the hotel has its own mini market and laundry facilities

the wifi signal in my room was a pain.

should provide free wifi in rooms not just the foyer

to use wifi in the room it is necessary to have blinds open, also one day we did not have wifi signal at

wifi is for now a day standard bad

wifi in the room is not free and needs to be

hotel, clean, quiet, lots of sunbeds round the pool

the view from both balconies and the terrace is beautiful, overlooking the golf course

hotel was lovely and clean, pool was nice and warm and spa was amazing.

we will definitely be back in the future with our two kids

pool area and room were amazing

entertainment / relaxing area. / free wifi good. staff excellent

problems with wifi connection near our room, that were not fully fixed after several complains

poor wifi

poor wifi for connecting to computer and also for the in room google nest which didn't work

rooms were clean and tidy, pool area was nice and staff were pleasant. wifi was also reliable.

i would single out chef david (hocus pocus) and also giorgia from the pool bar

the food options for dinner and breakfast are also amazing

are very friendly, great entertainment by pool , breakfast was fab plenty of choice and dinner also

hotel with great roof top bar and infinity pools with the spa treatment centre

loved fact that hotel was adults only

wifi was not that good

having to pay extra for the safe and the wifi.

safe, minibar and wifi are extra

location , a nice food, a very helpful and nice staff, good wifi in the room and comfy beds

wifi was 25 for a week but only covered one device, so would be better if it could have covered

completely safe with the extra hygiene regulations in place at the hotel, and all of the staff: bar staff, evening staff and day entertainment staff were brilliant and so polite, welcoming and

self & 13 family members stayed here for 10days and we had a ball…very clean and loads for kids to do…staff were lovely especially christen on reception this lady is so caring and friendly

pool area was always neat and tidy and lots of interment

one pool should be a kids' pool and the other an adults' pool

room keys from working to force us to visit the reception to pay a €10 charge we had from the bar (ordered ice creams and the bar card machine was not working) - we had went out that evening

we opted for half board and had breakfast and dinner - i cannot fault it at all

water to expensive at the bar !

is around you and you can find everything in the property (swimming pool, gym, breakfast, lunch, dinner, bar, towel for swimming pool,

the location is fantastic,the staff is very good,kids animation and mini club was amazing

hotel is not a very good fit for kids in the age of 1-3

first part of the holidays we book hotel, just because it said that they do kids club what our daughter always enjoys, however there were no information that kids club will

loved the property pool was so relaxing

given an upgrade to junior suite, because we had 3 adults, room was lovely, we took the bed and breakfast option, ss we like to check out restaurants in the area, the

the spa is excellent

only get two drinks at bar at a time when we had 5 in our party but some people were served more than

free wifi is verry poor ( we use our data so it was ok) (-)wifi is not free (-)- they charge for wifi in rooms, ice buckets and double sun beds on beach area (-)minor matter - had to pay for wifi in room.great relaxing 6 days (+) - fast wifi - they let us borrow the kettle when requested at the reception (-) if i've to nitpick i'd say the wifi password / restaurants available inside etc could've been a bit more clearer (-)would have liked ot have wifi in the room and functioning power points by th epool. (-) i wish there was free wifi throughout the property (-)wifi was very bad and weak (-)you had to pay for wifi upon arrival which was not mentioned before our stay (-)wifi only available in reception and certain pool areas, inconvenient when you need to access email

poor service had to keep ringing just to get housekeeping to top up shower gel unable to get room service later in

facilities are well arranged, the pool is great

no food available after 9pm. no room service after 9pm.

room was great, breakfast and the chefs were excellent

pleasant staff especially the blonde haired girl in the bar at night,fantastic breakfast

very near to the beach staff excellent breakfast delicious sitting on the balcony, looking out very

the bar staff were lovely

our room was on the top floor which had very good views of the surrounding area and pool

staff, the food, the bath, everything was very clean and nice to have a late check out breakfast and the fresh juices flowing was nice

breakfast was good too

i would say hotel is not for families with kids, mostly for young who likes partying

also there are only few activities for little children, the kids pool is pretty basic

the kids are very well minded in this hotel

breakfast was great

the wifi is not so good. the cleaning quality need to improve

some of the restaurant staff are very rude. wifi isn't great in some areas.

beer and vine is two times more expensive than in the city bars wifi didn t work inside the

wifi was sometimes a bit slow, but the coverage throughout hotel was good

the wifi wasn t the best. maybe a little bit too pricey

good wifi

also the wifi wasn't so good in term of the

uth) from rooms/balconies at night.

-wifi barely worked, which is unacceptable for a hotel of this category and price -the rooms could

wifi is very bad, not working, poor connection

the pool is huge, with slightly heated water, enough sunbeds with intimacy if you wish for

pool was nice and not too cold, staff very friendly , room 811 clean big and have all the utilities

a great pool bar with the best cocktails and an amazing crew

free gym, sauna

the best part was the pool, the bar inside the pool and the staff

breakfast was kind of repetitive, with minor selection of food

nice breakfast with many options

the bar was reasonable for drinks considering the standard of the place

if i must, i suppose it would have to be the lack of a kitchen towel in the kitchenette area

the room is spacious with a well-equipped kitchen

the wifi was extremely poor and kept slipping off, so you had to constantly re-connect

staff so friendly, everything so convenient, couldn t be closer to the beach, pool, food, activities, everything was very very good, i loved how it said on booking

gym very old and broken

nice pool areas

thought adults only would be much better offering over

wifi could be better.

each room with its own wifi code

really poor wifi, breakfast only from 9am, no 5th bed linen provided for us...

the wifi was a little intermittent but the staff were informed.,

wifi in the room

it is also great for adults as they have 2 big pools and a great bar by the pool

pool party for kids at late evening/night and many others, can't really list everything

a little water park with some slides for the children:) the nearest beach is good, with black sand, small

gym equipment needs to be updated

they have great pools and baby pool with slides

was good pool area spotless

have been toilets and a small bar near the jacuzzi

great for kids and spoil with some music for a change !

had a gym if required and there was entertaiment every

breakfast was perfect, and the personel from restaurant were professionals.

view ) ; staff welcoming and very friendly; very nice , comfortable and clean room; very good breakfast

we particularly liked the large pool area

the ocean gym is wow

cost of drinks and food around the pool areas is a little high, actually twice as high as in the surrounding area

you have to try the sunset bar for a cocktail to watch the sunset

location is perfect for the beach and bars, staff were helpful and friendly we were greeting with a glass of champagne on arrival , cases

terraces in the rooms as well as a small kitchen allowing to prepare quick snacks or food for kids

specially want to mention georgina and the other bar personnel was really helpful, always happy

would be good to have more seafood and to have good spa service would be the best.

pool wasn't heated. no washing machine facility

they played well with kids and are great for people with kids

we had an excellent view from our room to the pool & sea but noticed the hogging of beds was a regular occurrence

noisy in the night, breakfast could vary more, kids club for youngest lacks slide or a swing set

didn't like the people smoking next to swimming pool

i loved the little touch of coming round pool with fresh fruit, also as we were in excellance room we had a huge double balcony 2 patio

gym was only open from 11:00am, some of the rooms were close to the elevators and you could hear

same music over and over again for kids night programme and pool ambience

facilities, the staff, the gym and the food

the bed was comfortable and the rooms were nice. kids club was fun

would only suggest that they change the fitness activities hours, i would do them before breakfast (around 9 instead of 10h30), since it’s difficult to exercise with your stomach full

wifi, parking, baggage weight machine)

wifi signal is week and internet speed slow

wifi excellent

wifi coverage wasn t great around the pool area

modern in its appearance wifi coverage was excellent

no cushions on the sofa, lack of utensils in the kitchen and rather grubby extra blankets

location, and breakfast,.

great location, lovely garden and rooms, nice staff, delicious breakfast.

location great ,breakfast,very good , and pool good

the pool was cold but it was december!

good location. clean and relatively new furniture. good breakfast buffet. nice gym.

breakfast was excellent pool and pool bar were great

only thing probably music in the pool bar could have been better ud83dude02

another positive factor was the pool bar which has happy hour 16:00pm until 18:00pm, 2

just a wire fence we laughed we were like animals in a zoo directly outside room was a pool table kids playing and shouting until 2 in the morning management should remove cues at night to stop

wifi could be better. i didn t like the all inclusive wine, but this is probably my problem.

very poor wifi

only one problem, the wifi was sometimes very very slow.

hotel itself was a great place to stay - good selection of food, no problems with wifi, nicely decorated

wifi was poor. entertainment could have more dancing

quality of the diner buffet was medium and the quality of the wifi at the terrace bar and swimming pool was very bad

not a genuine double bed - wifi was spotty in our room and rooftop pool area - long trousers required for men in restaurant

free in room safe and free wifi

wifi connection not really reliable.

time in adults only accommodation , we really enjoyed the peace during pool time, breakfast time, we have

the breakfast was excellent, quality food and a superb selection and the staff were exceptional

the spa was incredible, i got an amazing massage and the thermal suite was divine

comfortable, spa treatments were amazing, we stayed in taganana block which had easy access to gym/spa/pool/bar/restaurant

the pool area was very comfortable and despite the hotel being full there was never a shortage of beds

i did not use the spa but my friend did and she said it too was very good, she had a lovely manicure and pedicure

good location. very clean room and bathroom. breakfast was good. wifi was very good.

poor wifi

wifi on room 1156 does not work very well unfortunately

internet, you are connected to the wifi but you don't have internet or you have internet but the speed is kaka, and the hotel is not a

have stayed at hotel 3 times now and this time wifi was particularly bad. very sporadic,

the charming staff were friendly and helpful, pool good and convenient, breakfast buffet good

you don't like kids then don't come here - lots of little ones about and so can be noisy

even we spend only mornings and evenings in the hotel, but kids like swimming pool, football fields, snooker, etc

great breakfast

one group arrived late one afternoon and were making some noise at the pool but were swiftly told

but it was strange for me that they don't make normal breakfast bag for the early leaving guests because even lowest category places always do

breakfast was incredible especially with the view and everyday a pastry chef would make something

refurbished and looks good the pool area and staff are great

breakfast was lovely

night; when staff clean adjoining rooms they let doors slam coming and going; breakfast area for adults only is a bit pointless as you have to go to main breakfast area for most options so its not

comfortable bed and, very high quality wifi

wifi was good

was perfect and there were some lovely extras , treats when you were laying near the pool, extra pool towels, the breakfast quality & selection was amazing

great facilites and activities for the kids

nice kids pools and aminations

breakfast was amazing, there was a lot of choice

pools, for families with kids it's the perfect place, the spa is perfect for having a family 60mn session

bus stop close by for free bus to siam water park which was perfect

swimming pools for kids and all other activities are great to entertain little ones

there are basketball court, soccer field, mini golf, spa /family spa and also adult only areas, including adult only bar and spa as well in separated

it s a very well run hotel - nice staff, extremely comfortable room, excellent gym, fast wifi, great breakfast

great breakfast,comfortable beds, free bottles of water each day, champagne when arriving, good wifi

good wifi connectivity

with several different housings, wonderful bed, great food, very friendly and helpful personal, wifi

wifi didn't work at all the sink in the room was clogged and in bath tube water went outside while

the tv and mini bar section furniture is beautiful

poolside cocktail bar a must visit

the poolside service was excellent, and the gym, which overlooks the ocean, was a highlight along with yoga classes

the pool was clean and nice, and the beach is near to the property and the water was perfect

the spa was closed due to refurbishment, but nothing to complain about.

wifi was excellent

wifi fast

main terrace, snack bar, table tennis, lifts, free towels, table tennis, nice sun loungers, free wifi

out wifi/bar opening times, taxis, etc) but were waiting in line for ages while people in front were

wifi was difficult to access

limited lunchtime eating options if you are not using the buffet - bar pool food is very good but menu is limited - plaza and beach are not really walkable unless you

pilates and aqua gym classes with monica were great

the staff were exceptional, friendly and helpful, nothing was too much trouble, and the buffet breakfast was fantastic

gym is too small and not enough equipment for such a spacious hotel and five stars , not a bar or

the little things they do like when they see you leaving your room and offering you a lift in the golf cart to reception and just seeming to genuinely care if you are having a good stay

spa was locked on sunday and because of my schedule i didn't get a chance to use the jacuzzi and

great hotel with beautiful infinity pool, friendly staff, delicious food and great location.

the indoor pool and spa was closed and that was the main reason for booking that hotel.

gym had a good range of basic machines

the pool and facilities were excellent and the inhouse buffet food was excellent and included in the

gym weight equipment needs to be updated.

excellent breakfast, service, views… i loved everything.

was fantastic, an absolute must, made it so much more relaxing knowing you could go down to the pool at anytime and your double covered bed was there waiting

the heated swimming pool. the food. the room. the kindness of the staff

there was, what looked to be a well stocked gym and spa with plenty of beauty treatments on offer at a good price, which we did not use this time but

i couldn't connect to the wifi from my room

wifi should be free everywhere and not just in lobby

wifi excellent

necessity to sign in for poor quality wifi every 24 hours across 3 devices

on the first day, wifi connection in my room was weak, but once i inform it to the receptionist, they fix it very

wifi was a bit unstable.

wifi internet conncetion good and fast

the quality of wifi in my room 14 was poor despite wifi-amplifiers

the wifi wasn t reliable while i was there.

bed was a bit to hard, wifi dosent work well

wifi in the rooms was basically so weak it was non existent

h floor)

mbit download / 2mbit upload)

dated rooms, poor wifi connection.

wifi throughout hotel & grounds is good

parking

place has parking space too

the parking was available

there is a parking inside the house

large home large kitchen, dining, living room area quiet parking on site great views seating area outside 20 minutes from the ferry

good wifi throughout site

speedy wifi

wifi sometimes did not work ---another engineer in the room

really lovely staff, pools , spa and treatments were very high quality.

great food, good gym, nice birthday surprise, giant room

liked the hosts and their attitude towards me as a guest, very warm welcome, i managed to get my laundry done at a very short notice after a week of sailing

everything was perfect. nice and quiet accommodation. very clean and a big kitchen:)

the big kitchen was super clean and had everything you needed

they offer free coffee/tea, facilities for cooking, laundry service

8 islas has a youth hostel feel, with a huge and well equipped shared kitchen and several nice outside sitting areas

friendly, helpful staff. good size room excellent wifi isolation, well away from any town noise.

room was tidy and had good wifi

wifi was a nightmare, it didn t work in our room

the wifi doesn t work properly and i was unable to get mobile signal at that exact spot too, no

wifi was sketchy in our room

hotel full of people, problem with bed near swiming pool

nice hotel with entertainment, heated pool, restaurants

in buffet was good selection but always stone cold, pool bar snacks very limited and basic and sporadic what was available no options to get snacks,crisps,

at the pool bar wasn’t good when mary wasn’t there

gym is small but has everything you need and isn't busy so usually have it to yourself

wifi was poor, it was sometimes hard to watch a youtube video not to mention uploading some photos

excelent wifi

wifi had constant problems

the provided no information at check in about anything regarding the restaurants, towels, wifi, shuttle to the beach or anything at all

the wifi was absolutely terrible and the fitness centre was a joke

another disadvantage - there is no wifi in the room

wifi in room 111 was only good very few minuts.

wifi coverage is decent when in your room, and at the pool, but could be better.

of events breakfast wow direct near the ocean rooms are very large and very quiet and very fast wifi

ere is sand on the surface, which potentially makes the court traumatic) wifi in the room is a disaster, but i assume this issue characterizes tenerife as a

wifi the entire time we were there for a week service understaffed and bad service due to that,

wifi and tv stopped working twice in my diamond suite.

wifi very poor in all areas of hotel in general

helpful stuff and rooms are clean and comfortable, wifi very good

no wifi but didn't need as rocking music

nobodies fault ud83dude09 tv not set up yet for wifi, so only one english channel

only thing that was not perfect was wifi

wifi and elevator does not work - hotel staff informed us in advance about these circumstances

location is only good for people with car, no wifi bad:when we live there the hotel is still under construction, so some noise at the early

the wifi was not fully fitted when we were there but the manager gave us a portable modem which helped

lots of fresh fish meats and pastas at the show cooking stations la gomera bar fabulous spot for a drink and watch the sun going down staff were very helpful and attentive

gym, facilities could be better for those who like to workout in a gym as not many machines or free

pools were only open until 18:30 which is too short in my opinion - having a nice swimm in the

talented are those guys honestly: amazing shows as well as entertaining the children and teaching gym sessions all day

the gym needs improving. too small and not enough equipment.

if you like to play golf and quite night it’s nice

would have liked better coffee at breakfast.

facilities and especially the spacious suite and value for money

got an half hour early check in without even asking

very clean with excellent staff who were always friendly. location great for golf.

nice swimming pool and bar with it

the bed was comfortable with a medium to firm mattress the kitchen had essentials but could do with extras such as a bit of washing liquid a cleaning sponge,

pool, wind sheltered, good location, nice weather, spacious apartment, well equipped kitchen ( i didn't need

the room was spacious with a separate bed room and a kitchen facility

from all the new kitchen appliances microwave kettle toaster coffee maker etc

they offer you tastes horrible sometimes the quality of food was poor

ckaged meat and stuff) wifi connection not the best, very weak at some parts of the

wifi sucks

wifi did not work well in the room, only in the lobby

wifi troubles , difficult to find room when u check in.

breakfast was amazing, lots of fresh, homemade food

for a small swimming pool it should be heated because it was freezing cold

best breakfast we ever had in our entire life

pool was nice and good breakfast

the pool had cold water

great location next to the sea - nice breakfast with a lot of variety - 5 star gym - nice personnel - nice activities during the day - nice bed, shower and hot tub in the

the facilities are great, including the pool and gym

loved the variety of food in the buffet restaurant for breakfast and dinner

of the all inclusive side we couldn’t get an ice cream near the bottom pool despite offering to pay and we’re told we had to walk up to the other

pools including 1 heated ,lake for kayaking, nature reserve park , many sporting facilities , kids club excellent, night shows every day, food is very good, staff are very kind and

the royal level area and pool side service was excellent

the breakfast, dinner, and pool staff were incredible

breakfast was great . a lovely choice for everyone but most importantly the staff were superb.

batting an eyelid, and produced exceptional, fresh and flavoursome dishes at both dinner and breakfast

had half-board at the royal level and both the breakfast and dinner were outstanding

in shared kitchen was missing stove

clean, beautiful blue color and rather cheap. good to have the kitchen.

kitchen was great and complete

there is wi-fi, the ocean is 50 meters from the hotel, on the top floor there is a terrace and a kitchen, i loved to drink coffee there in the morning ud83eudd70, and watch the planes, because the

complex has its own shared kitchen but on the ground floor is a wonderful bar restaurant which does amazing food all day

bed dorm super offer - big common areas huge kitchen really fully equiped nice rooftop terrace and cool people around if you travel light its a

tap in the kitchen is quite load

huge kitchen, few bathrooms, comfortable bed, clean facilities, wifi, friendly staff, central

ocean view- keep in mind that most overlook the patio and there might be light and noise from the kitchen and the neighbouring rooms

large and comfortable common room and kitchen

liked the silence, the landscape, the room (comfortable, good wifi, heating), the staff and especially the quality of the restaurant (-)wifi was sometimes unreliable. (-)wifi was very unreliable, it worked in the evening at the restaurant, but i couldn't get it in the (-)wifi signal in rooms terrible. breakfast a little basic (croissants very small and hard).

s advertised ) would be nice if the bar was open beyond 7pm, to give the chance to interact with other

ample parking space too

beautiful hotel with a nice garden and a large parking

there was reserved parking available right out front

wifi dinner menu was non-trivial - some offers should be preordered and that was not mentioned in

room equipment

table although the room was large) wifi very patchy breakfast disappointing

noticed that we were using our laptop outside our room and asked if there was some issue with wifi in the room

clean hotel, great breakfast, very polite staff. comfortable bed, very good wifi.

very fast wifi

wifi stability/signal needs to be improved.

wifi in the room is very bad

fire alarm went off in the night with no explanations, and the wifi didn t work for 30% of the trip

wifi is very slow

only could we wifi access in the common area wich i find quite

wifi worked well

wifi not working very well

can only gently suggest improvement in wifi in my room, but i was told this was better in the communal area so not a big issue for one

wifi is good and the add on breakfast is excellent value

they even volunteered to give me a late check out since it was after 2am when i arrived

the breakfast was done around 9 am what it was supposed to be out till 10:30 on a saturday.

the breakfast was sufficient but nothing special

the staff was very friendly, the breakfast was pretty good, the location is good.

breakfast very satisfied, a choice of everything for everyone

all the staff were lovely, breakfast excellent

right on the beach clean, modern room. wifi good.

wifi in the room is terrible

wifi could be a bit hit and miss but generally worked fine and i'm really nitpicking here for

they said wifi works only near lobby,

wifi was also included

very basic kitchen tired decor and fittings

also missing kitchen extractor and several essential utensils didn’t help either

huge balcony (normally such balcony could be for three hotel rooms), beautiful ocean views and a kitchen

kitchen was stocked with all the things needed to cook

why not have tv in sitting area lighting poor in living room/kitchen overhead shower not working

breakfast was good with plenty of choice

nice room. great breakfast! on the sea.

breakfast included in the price was exceptional

lovely room overlooking the sea, great breakfast so much choice

breakfast was good, varied and enjoyable