wifi was unreliable in the room. it worked properly in the public areas only.

om 130 i think) wifi - its okay

their wifi was unsatisfactory. no connection in our room and not good in the central area.

wifi connection poor

the bed was very comfortable

staff, everything was amazing, the sense of history ud83dudc97 everything was wow, our kids were super impressed

room in old chapel was beautiful, lovely bed linen with separate bedroom and bathroom for kids,but still part of same suite

the pool is rather cold as placed in the shade most of the day

pool was great and the staff food wasnt that good as expected just plain and simple just the same

nice little pool and places to sunbathe

nice small-size pool and relaxing facilities

small swimming pool on the roof to relax

in a nice area pool bar and pool area nice

aimed at the german & french market if there was entertainment we were not told about it and the bar area was very quiet just a few folk dancing to a lady playing a key board and attempting to

i enjoyed the gym activities in the morning such as pilates, aqua gym and yoga

was a lovely hotel very well kept grass and garden expect for the pond the pool area was nice and bar was cheap

-very good breakfast and dinner, well done to the kitchen chefs

siam park in south and kids did quad biking

super awesome pool, friendly staff, comfortable beds, tasty food.

his show would have been great for kids, but unfortunately he didn't cover the event at 8 pm but 9

we might play table tennis, golf and go to the gym, i liked the evening program

great shows, live music in the bar every night

nice pool with bar and lots of sun loungers available

pool bar does not have a regular timetable for opening.

great views, clean rooms, regular laundry cleaning

the rooftop pool and bar is great.

self service laundry is also paid

there is a swimming pool and you can use it for free

complex, nicely maintained, very pretty garden and pool area

the hotel has facilities and even a pool, though we didn’t have time to use them

kind and available staff, nice pool, large bed, everything very clean.

the pool is beautiful, there is a great hanging spot and a roof

the pool area can become a bit noisy when children are playing.

also it wasn't a problem to get ice at bar for a afternoon drink on the balcony

the hotel garden was beautiful and fascinating, pool area tidy and cozy, and the food at breakfast as well as in the restaurant delicious

great choice for breakfast

a bit from the center but very quiet and the hotel restaurant and bar is very nice

perfect hotel with good breakfast and dinner. variety food.

breakfast was great

clean, spacious, adults only, everyone very polite, lovely views and facilities, excellent breakfast

good location in the park with nice view and well carried pool and garden

bar area was not a relaxing space

a deposit must be given for the towels at the swimming pool which is a little bit cumbersome

nice hotel, lovely staff and good food! enjoyed time at the swimming pool:)

the room was amazing. the pool and free breakfast were great too. had the best week of my life.

heated pool

the breakfast is very good, not an extremely wide selection but you could find your choice during your

walking distance to the loro parque zoo/aquarium, kids loved

location and very quiet convenient shops in the building you can pay a little extra to have a late check out

breakfast was average

my example, whoever signs the sky bar knows where it is - i never found it

location, very stylish lobby, friendly staff, lovely features such as a waterfall, nice little kids facilities, good sized rooms, great food available at all buffets, was allowed early access to

had to lay for wifi

wifi was good and media streaming

the wifi could be better and no option to change the tv language

the limited area in which you could use wifi

didn't like as all normally complimentary services were priced, such as wifi, safety box and no electric kettle in the room

great breakfast, nice terrace with sea view, swimming pools.

the views are fantastic and the pools, pool area and grounds are spectacular

delicious breakfast and dinner

staff-clean surroundings-good breakfast although the lady cooking eggs/omelettes during our stay did not cook them well

immaculate comfortable pool areas

size room, tv, wifi, great breakfast, dinner, newspapers

no wifi ! or didnt work.

wifi was terrible

wifi was randomly connecting and disconnecting

air conditioner did no work, the wifi in the room is no working so you can not connect your divises to the tv, the dinner was ok la

wifi access works only in lobby at reception.

the wifi in the single room worked well

wifi, lack of parking

station and ocean promenade), - cleaned everyday, - balcony with nive view, - safe area, - good wifi, - polite hotel staff

there was a bathtub with enough hot water to fill it, relaxed atmosphere, quiet area, good wifi

arrival, i was greeted by jose who was very pleasant and allowed me an early check in

finally, the staff at reception, in the restaurant at breakfast time and in the rooftop bar were very friendly and helpful

though i'm not a swimmer or sunbather the rooftop pool area had a bar where you could sit and get reasonably priced drink and food

could offer some gluten-free products in their breakfast buffet but then again, they might have had i asked

pool, breakfast, wifi, staff especially receptionist josé carlos is a gemstone.

we love kids club

most of the staff are very nice people, kids animation guy - superman

the kids loved the minigolf

we was able to enjoy the time in the gym when our son was in beat hands

excellent pool, facilities and really helpful staff

staff were very friendly especially the bar man david and the cleaning staff the hotel was excellent we would definitely book again

great rooftop, exceptional view to teide and sourrounding and cute pool and sun chairs for relaxing there

the location from bus good choice at breakfast.

location close to bus station. breakfast super value for money

very comfortable gym, pool - variety of roof terraces.. breakfast

the pool with sunbeds is also wonderful and comfortable

the staff was amazing, the breakfast was delicious our room was always clear we got every support that we needed regarding our

in the morning at breakfast you look at the ocean and the mountain

the roof top bar and pool are very nice with great views over the city and the breakfasts are good

in the evenings the rooftop bar is open and you can enjoy a nice drink in a calming atmosphere

disadvantage of the spacious room, is that the wifi is not build for it

there is no wifi in the rooms. not enough hot water for a bath, only enough for showers.

limited wifi

wifi works ok, i used zoom from there without a problem

wifi only in lobby

it's adults only, all of the rooms have great sea view, fun lights in the rooms and roof terrace is just

the hotel is very well equipped, featuring a gym, spa, swimming pools, bars, and more

the pool, spa and rooftop jacuzzis offer plenty of relaxing options

was perfect, wonderful location, amazing room view, the rooftop bar with the jacuzzi is excellent

we paid the €15 each for the spa, and pretty much had it to ourselves

pool on the roof was very nice and peaceful place

the pool on the roof is great, good strong loungers an wc facilities also there with drinks vending

nice clean place, spacious room, bear the beach and near bus station.. nice roof pool as well

location in the middle of town is brilliant and roof terrace with pool is great

the lovely rooftop pool is a bit chilly in november. but certainly ok the rest of the year.

hotel with a pool on the roof, really cool

be quick to get a sun bed, no chance of any sleep before 12:30 am due to live music coming from bar opposite

was close to bars and the noisiest bar on the square, also near the bins so very noisy every day when they are

there is a solarium and a good roof top pool with great views

no pool towels for hire

in november, the pool a bit cold, so to be expected...

we’re pleasantly surprised with room upgrade and an early check in

clean hotel, very good breakfast

right from providing a sea view room on request to over all cleanliness, buffet (both breakfast and dinner), helpful reception and ability to do reservation with them (like loro parque)

if you tried to remove it from its base, finally at dinner time you had to buy a coffee from the bar but you were not allowed to return to your table and enjoy it with your dinner

wifi internet (almost unusable, except for early mornings or very late evenings), expensive private (-)wifi tripped out on the final day but remained accessible in the foyer. (+) comfortable bed, wifi was ok (3rd floor) (+) the wifi worked, and was quite fast (-) wifi was not always working (-)wifi was ok but not the fastest (-)slow wifi (-) the wifi and chromecast in the bedroom wasn't working and nobody bothered to come fix it during our (-)no wifi for 3 days. rooms not updated.

we were treated very differently, we waited 4 days for ice when we called room service, then charged per day that we waited for the ice

the pool is also very good for the days with rough seas

riends stayed and had did have them in

the spa was

the pool is only open 10:00-18:00.

the food for breakfast and dinner was delicious, vibrant, fresh and interesting

clean lifeguard on all day the food was amazing and fresh friendly staff good gym equipment

the hotel also has a gym

great breakfast,.comfortable beds

wifi in the room but only in the reception

flawless wifi, excellent gym

the balcony had zero privacy and wifi was awful.

only real problem was the lack of decent wifi

wifi worked and was pretty stable - reasonable price - good location, close to the main bus station

internet wifi

wifi connection at the pool and reception was good but at my room, the 11th floor, not or hardly

front of the seat; white net curtains, though clean, were grey with age; appalling, barely usable wifi - the signal was stronger from the hotel next door; only one usable power socket, awkwardly

the breakfast was fantastic, free towels for the beach and the pool, wifi was very good, rooms cleaned every day

wifi is excruciatingly slow - like dial up speeds

breakfast selection is a bit

chamber maid, bar staff and waiters all outstanding

really helpful ,attentive, mainly oliver in reception and the housekeeping staff,also pedro in breakfast

perfect, excelent location, perfect hotel with amazing pool and excelent breakfast

brilliant location great price and excellent breakfast. impromptu stay and glad we did it

wifi wasn't working at our room at all

room was too cold the mattress was too soft could not heat with the air conditioning poor wifi in the

outside bar staff very slow. wifi iffy at times.

the only issue was the slightly slow wifi.

wifi was usable for media streaming

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

location is very good, just opposite of lago martianes, one of most beautiful swimming pool in the world

pool was very shaded

and floured swimming pool area, spacious and well equipped room (junior suite), staff very kind, rich buffet at the

loved the gym on roof which i used every

great and unique location! great service and staff. small but well equipped gym with great view.

rooms, very peaceful, has a lovely pool

swimming pool 24/7 open

good breakfast, the pool and public transport nearby really added up to an exceptional experience

swimming pool with cover - even late night when outside was cool was nice and warm around pool

place with great view 20 minutes from puerto de la cruz warm indoor pool heater and warm blanket in the

my kids enjoyed

things to think about,it could be better to add small thing to the kitchen, like a mixer, a water boiler and big coffee maker

kids were super happy to rin around and play on the small

a similar, more savoury scent lingers in the kitchen which made me want to start cooking right away

bathrooms could benefit from a bit of improvement along with the kitchen

a birthday present which was so kind we went to the attractions in the south most days with the kids and returned to our haven in the evening for food and games

we also enjoyed a lot playing and just being on the finca itself, i think families with kids may appreciate it

perfect for our family with small kids, very safe since all fenced

restaurant, nice spacious room, good wifi

the room also had a tv, free wifi and was overall very cozy

he provided very basic info re breakfast, wifi, the room and keys and the restaurant being closed for dinner

ter a slightly tricky arrival)

parking was free, ample and easy

breakfast was delicious too and we loved the pool - you have distant sea views here as well

lots of choice at breakfast

nice heated pool

breakfast was delicious too and we loved the pool - you have distant sea views here as well

charming peaceful hotel in the countryside with a heated swimming pool and a very good restaurant

am giving 3 stars only for the big swimming pool you'll get access to just across the road and for the host being nice to us to refund us

didn˙t know in advance that we won`t be able to use the pool, leaking in the bathroom, we expected more variety from

neighbourhood with use of a very good community pool just opposite the accommodation

we could not have time to spend in swimming pool or for breakfast, we had to leave early morning

were many photos of pool in the description of the place and room, but on the arrival we heard the pool is not used

wifi didn't reach our room so we had to stay in the courtyard for internet (which was not bad at (+) wifi is also available (+) reasonably good wifi in rooms but good wifi in the lounge area (-)the wifi didn t really work well (-)wifi was very slow, on occasions did not work at all (+)vintage/old spanish style, but at the same time modern and very cosy:) very good location, good wifi (-)wifi not available in the room. (-)tv has only spanish channels and wifi is slow. (-)- little bit noisy from kitchen and other rooms - wifi was not very stable

even get to try her home-grown bananas

breakfast was fantastic - loved the fresh banana smoothie & all the fresh items provided

nanas from the owner's farm), fruits & yoghurt,

breakfast was great as well

a delicious breakfast with a good variety of food

excellent breakfast

breakfast needs more variety and the criossants need to be fresh

traditional canarian hotel with antiques,hidden rooms and polished floors we arrived by bus early ,check in is 2pm but our room was ready and we were allowed an early check in which was great

very nice breakfast with homemade cakes. eggs as you like , on demand.

just too many pigeons around the pool.

the breakfast was well organised with an amazing range of foods, replenished often and very tasty

very helpful paid 10€ for parking which was right outside facilities were very good pool area had lots of sunbeds and lots of different

only criticism would be the tiles around the pool need to be changed to the non slip variety as once wet they are slippy and dangerous

gym was closed

comfortable with great views alfonso was so helpful loved the sea filled pool as

the location is secluded and quiet, but it has a natural pool and a beautiful beach only a few meters away

we were told the swimming pool downstairs is from time to time flooded by the tides and the building itself has been affected

apartment has everything you may need for comfy stay - kitchen is fully equipped

a natural pool with sea water and a beach are just downstairs

the acoustics in the room makes all sounds so loud - if there are kids in the pool, you might need some earplugs to relax

loved the swimming pool

the pool (even if not very big) with amazing view on the teide

also we used a small swimming pool that was very relaxing after a long trekking

+nice kids

we couldn’t manage to enjoy pool because of bad weather

great selection of breakfast

did not use other facilities but they looked amazing like the pool and yoga and wellness rooms and spa

the property itself was perfect for relaxation, featuring a beautiful pool and a soothing jacuzzi that added a luxurious touch to our vacation

and elaine prepared a delicious breakfast for us every morning, with great care for special wishes

awesome digital tv & excellent high speed internet (finally - somebody has wifi done (+)good wifi (+) free wifi and netflix (although i didn't use (+) room was comfortable: crisp white bed linen, good wifi, good aircon, good shower (-) the wifi was awful, almost always disabled

gym equipment good. pleasant buildings.

enjoyed the spa facilities

kitchen equipment, when they provide a kitchen - seemed a little penny pinching the jacuzzi in spa could have been a little warmer no view from anywhere in

quality of the rooms and breakfast

good bar area

being with 3 small kids we had at least one

overall, it's great property especially good space for kids to run around

wifi would switch on and off every other minute, maybe there was less coverage because our room was

hotel, great location with walking distance to the center,great wifi, i would defiantly go back

the wifi setting was a bit tricky on my macbook but the it support came out immediately and fixed it

wifi in the bedroom should be stronger

pretty much everything other than the wifi.

everything you need in the kitchen

in the kitchen, there is no hot running water, which has to be carried from the nearby bathroom

kitchen is equipped pretty well, apartment is designed neatly and traditionally, although a little

had signal in our room, but after connecting there was still no

wifi is good and the add on breakfast is excellent value

wifi not working very well

wifi signal did not reach to our room

wifi wasn't working properly pillows weren't so comfortable you'd probably need a car or taxi to

wifi is very slow

fire alarm went off in the night with no explanations, and the wifi didn t work for 30% of the trip

wifi in the room is very bad

very fast wifi

wifi stability/signal needs to be improved.

liked the silence, the landscape, the room (comfortable, good wifi, heating), the staff and especially the quality of the restaurant (-)wifi was sometimes unreliable. (-)wifi was very unreliable, it worked in the evening at the restaurant, but i couldn't get it in the (-)wifi signal in rooms terrible. breakfast a little basic (croissants very small and hard).

ample parking space too

beautiful hotel with a nice garden and a large parking

there is also a big parking lot

restaurant and bar weren't working so we had to search for other options in the village

room equipment

wifi was only available in reception, would be nice to have in the rooms

clean hotel, great breakfast, very polite staff. comfortable bed, very good wifi.

noticed that we were using our laptop outside our room and asked if there was some issue with wifi in the room

table although the room was large) wifi very patchy breakfast disappointing

kitchen large with lots of facilities for cooking and coffee

the kitchen was fully equipped (even with coffee capsules and wide selection of tea) and the roof

house is really great, the rooms, the garden and the kitchen are made so stylish and nice

the kitchen is very well equipped for cooking

very well equipped kitchen, you can find everything to the smallest detail

wifi in the room didn t work first night. location is a bit outside city center.

wifi was a bit slow

wifi connection in our room

information on wifi in room. it was only on display in reception.

7) was weak - we were distant from reception.

wifi wasn't the fastest.

great wifi

roof terrace and two jacuzzis, selection and quality for breakfast, proximity to shops, wifi speed

good wifi

modern and clean room, fast wifi

brand new room. modern equipment. high speed wifi. nice surroundings near a peacefull park.

free wifi was handy and reliable

their wifi was fast and allowed me to work with no interruptions

and helpful staff comfy pool area with a large pool

wifi connection isn't bad, but the system to connect to the wifi is not really friendly

y by day) car parking very close by, well equipped apartment, comfortable, well stocked kitchen

apartment has equipped kitchen, that is nice

the kitchen has all needed equipments and induction stove top that is pure luxury

room - 405 was clean and comfortable with a little balcony and ok wifi

is fantastic, wifi in the room was excellent, staff was extremely helpful and friendly

free wifi and fridge available,

would be better with wifi in the rooms.

wifi was ok but only available in 1st floor lounge

wifi very unreliable. we had to sign in every ten minutes.

central location, free wifi.

good free wifi

this hotel, very central location, clean rooms, great wifi, great breakfast, friendly staff

wifi set up a bit strange, make sure you book their paid parking well in advance

hotel's vermutteria bar was also nice and trendy

the listing said there is a roof bar and a gym but it’s not the hotels property but run by an other company- you are being checked by

i chose this hotel because it had a gym

at the hotel during the epiphany festivities and our room was on the 6th floor, so the rooftop bar was just on top of us

the staff was very helpful and friendly, i could do an early check in

good pressure shower good wifi good staffs at reception

location, bedroom was not so big but it was very comfortable, wifi with good connection and very friendly

wifi, old installations, sticky table, expensive, small room and they wanted to charge for an extra

the wifi was fast and the staff very friendly

the wifi dropped several times but then got working again. but that wasn t a big deal.