being with 3 small kids we had at least one

overall, it's great property especially good space for kids to run around

breakfast was gorgeous, full continental buffet selection style

enjoyed the spa facilities

you're wanting to utilise the gym facilities, it is a bit sparse (no dumb bells) fine if you're prepared to be creative though

the bar closes early

pet friendly we will definitely be back and so will harvey also have to mention the gorgeous spa and service there excellent all

the wifi setting was a bit tricky on my macbook but the it support came out immediately and fixed it

hotel, great location with walking distance to the center,great wifi, i would defiantly go back

nice bedroom, bed etc. wifi not bad. lovely public areas.

wifi in the bedroom should be stronger

wifi would switch on and off every other minute, maybe there was less coverage because our room was

awesome digital tv & excellent high speed internet (finally - somebody has wifi done (+)good wifi (+) free wifi and netflix (although i didn't use (+) room was comfortable: crisp white bed linen, good wifi, good aircon, good shower (-) the wifi was awful, almost always disabled

in the kitchen, there is no hot running water, which has to be carried from the nearby bathroom

kitchen is equipped pretty well, apartment is designed neatly and traditionally, although a little

everything you need in the kitchen

didn't know that there is a restriction of 2 devices per wifi code and we're wondering if this was necessary

wifi connection isn't bad, but the system to connect to the wifi is not really friendly

brand new room. modern equipment. high speed wifi. nice surroundings near a peacefull park.

wifi good in room and public areas

bed was big and comfy, the staff very friendly, the room was awesome, the wifi good the access to the hotel simple

wifi in the room didn t work first night. location is a bit outside city center.

information on wifi in room. it was only on display in reception.

7) was weak - we were distant from reception.

wifi was good

wifi connection in our room

y by day) car parking very close by, well equipped apartment, comfortable, well stocked kitchen

apartment has equipped kitchen, that is nice

the kitchen has all needed equipments and induction stove top that is pure luxury

parking extremely difficult in this area, wifi usage cumbersome

good wifi

good pressure shower good wifi good staffs at reception

wifi good in lobby but poor in rooms - but this is very common in hotels

location, bedroom was not so big but it was very comfortable, wifi with good connection and very friendly

wifi wasn't the fastest.

great wifi

two devices possible for wifi and once connected couldn t swap

wifi is good

good wifi, whirpool sauna breakfast everything was

free wifi and fridge available,

poor room wifi. room a bit basic.

wifi was ok but only available in 1st floor lounge

is fantastic, wifi in the room was excellent, staff was extremely helpful and friendly

no wifi in the room, only in lounge on 1st floor

good free wifi

good wifi

internet wifi was really bad.

this hotel, very central location, clean rooms, great wifi, great breakfast, friendly staff

wifi very unreliable. we had to sign in every ten minutes.

sheets and towels fresh and clean kitchen useful and modern with some free coffee, and water laundry on site is quick and not expensive parking spot i paid 15 euros was for was incredibly

family room was a hostelroom, but kids loved the bunk beds. great location.

the free wifi did not work in the room.

wifi not bad as well

wifi didn't work

was no wifi in my room as the signal simply didn't reach the 4th floor

rked from the room)

very nice bar upstairs with fabulous roof terrace overlooking the harbour

gym could be better :) also do not book apartments on the 6th floor because it can be noisy from

location, clean, spacious, modern rooms, good cocktail bar on the roof, friendly staff, made our stay memorable for a special celebratory weekend

gym / fitness room was not inviting and very poorly equipped

gym is a joke and difficult to access

very noisy at night also wifi did not work mattress needs replacing as very uncomfortable

wifi connection very poor and despite the rooms are big, there was no desk to work

balcony, fridge, excellent breakfast, very good location, nice and helpful staff, safe, wifi

wifi rather poor

wifi 2 it's time for the walls of the rooms to be painted

what then possessed the management of the hotel to host a private party in the bar of the hotel situated on the 4th floor all afternoon and evening (until 22

the bar is independent and the hotel can’t do much about it

breakfast was in a sister hotel, no bar in hotel, under renovation.

the hotel bar can be noisy..

what then possessed the management of the hotel to host a private party in the bar of the hotel situated on the 4th floor all afternoon and evening (until 22

especially seafood and breakfast, nice pool area, lovely room with good views and super location, gym

the location, friendly staff, the cleanliness and the rooftop pool and bar area

gym was very small and with no ac

the roof bar was lovely and although we didn’t use the pool it also looked great

breakfast, gym room, the bathtub and the pool were also perfect

is not run by the hotel but mojito at the bar was not good

patrons from the rooftop bar was disruptive on a saturday night (3am)

the terrace bar is very nice with great views of the city and good prices, but be aware you have to make a

location excellent,staff very helpful didn’t do breakfast, rooftop bar an added bonus

there was a fitness room

are poor and cost extra even though you already pay high ( sauna ) , breakfast is very poor as well you get supermarket bought juice and once main you can choose out of

the property itself was perfect for relaxation, featuring a beautiful pool and a soothing jacuzzi that added a luxurious touch to our vacation

breakfast was delicious every morning, and the staff were extremely lovely

the hotel has a beautifully designed pool with a real infinity pool

the restaurant was good, personnel very kind, we didnt try the breakfast because it was quite expensive

apartment has everything you may need for comfy stay - kitchen is fully equipped

the location is secluded and quiet, but it has a natural pool and a beautiful beach only a few meters away

a natural pool with sea water and a beach are just downstairs

there are two wonderful beaches near the apartment - one with a natural pool, the other sandy

the kitchen is well-equipped and everything works perfectly

a birthday present which was so kind we went to the attractions in the south most days with the kids and returned to our haven in the evening for food and games

we also enjoyed a lot playing and just being on the finca itself, i think families with kids may appreciate it

perfect for our family with small kids, very safe since all fenced

gym

breakfast, pool, staff...

nice pool & gardens & excellent breakfast

buffet dinner and breakfast were well presented, wide choice, and very tasty

that broke down (lift, jacuzzi, airco gym room) took a long time (days or even weeks) to repair

didn˙t know in advance that we won`t be able to use the pool, leaking in the bathroom, we expected more variety from

there is no pool available, but it’s not actually in the list of amenities included

am giving 3 stars only for the big swimming pool you'll get access to just across the road and for the host being nice to us to refund us

we could not have time to spend in swimming pool or for breakfast, we had to leave early morning

neighbourhood with use of a very good community pool just opposite the accommodation

laundry service very reasonably priced

rather than complaining about anything, some more fruits or a bit more variety in fruits for breakfast would have been welcome; although the fruit salads were already nice enough, among the

hotel with excellent dinner and breakfast as well as very nice and professional staff

breakfast was delicious too and we loved the pool - you have distant sea views here as well

breakfast was delicious too and we loved the pool - you have distant sea views here as well

the room also had a tv, free wifi and was overall very cozy

restaurant, nice spacious room, good wifi

he provided very basic info re breakfast, wifi, the room and keys and the restaurant being closed for dinner

car parking was adequate for the number of rooms although this didn't concern me personally

sufficient parking space

a bit expensive considering the schedule for the pool and the jacuzzi is a little short, if you go on a day trip, it is most likely you won't be

the rooftop bar is very relaxing

the best part of the hotel is the rooftop terrace with jacuzzis and a bar - you can see teide on a nice sunny day, but you also have a nice view of the city

this hotel 'adults only' had a 'senior only' clientele when visiting

the hotel is very well equipped, featuring a gym, spa, swimming pools, bars, and more

staff, everything was amazing, the sense of history ud83dudc97 everything was wow, our kids were super impressed

room in old chapel was beautiful, lovely bed linen with separate bedroom and bathroom for kids,but still part of same suite

the wifi was poor.

luckily i was staying at a place with good wifi in order to download the app without using all my data

wifi was unreliable in the room. it worked properly in the public areas only.

wifi was weak in the rooms but ok in the lobby

wifi sketchy. two single beds rather than double

really, they stopped opening the gym early, which is the time to go, and opening it at about 11:30, when the sun comes out and the

loved the location and the fabulous, leisurely breakfast

gym could have been better equipped and open earlier in the morning

loved the gym on roof which i used every

breakfast buffet and restaurant with a view at the sea

wifi internet (almost unusable, except for early mornings or very late evenings), expensive private (-)wifi tripped out on the final day but remained accessible in the foyer. (+) comfortable bed, wifi was ok (3rd floor) (+) the wifi worked, and was quite fast (-) wifi was not always working (-)wifi was ok but not the fastest (-)slow wifi (-) the wifi and chromecast in the bedroom wasn't working and nobody bothered to come fix it during our (-)no wifi for 3 days. rooms not updated.

balcony and pool towel provided

you need: a great staff a nice pool an amazing buffet a nice view a peaceful hot spring and spa area the area is cute and not too animated just, sometimes, you could feel that a lot of people

spacious, modern, and impeccably clean, it featured a comfortable bed and a private balcony where i

very close to natural pools and restaurants breakfast is excellent and dinner perfect the hotel is set in a perfect

- the wifi connection barely worked

wifi was randomly connecting and disconnecting

wifi in the room

size room, tv, wifi, great breakfast, dinner, newspapers

the wifi wasn't effective

the breakfast was fantastic, free towels for the beach and the pool, wifi was very good, rooms cleaned every day

front of the seat; white net curtains, though clean, were grey with age; appalling, barely usable wifi - the signal was stronger from the hotel next door; only one usable power socket, awkwardly

wifi connection at the pool and reception was good but at my room, the 11th floor, not or hardly

wifi is excruciatingly slow - like dial up speeds

internet wifi

there is no wifi in the rooms. not enough hot water for a bath, only enough for showers.

wifi only available in public areas.

disadvantage of the spacious room, is that the wifi is not build for it

wifi in the rooms would of been more useful

wifi works ok, i used zoom from there without a problem

gorgeous little bar on the first floor and another great bar at the pool (cash only just to make sure you’re

room clean, good rooftop pool with good sunbathing, nice balcony with sea/mountain view on 3rd floor

reception staff, very nice pool on the hotel's roof with a bar and excellent view

location is wonderful, stunning view from the balcony even from the 1st floor, amazing pool on the roof with the view to el teide and the whole puerto de la

nice pool with bar and lots of sun loungers available

the hotel has facilities and even a pool, though we didn’t have time to use them

there is a swimming pool and you can use it for free

lovely hotel, good facilities, liked the options of pool, breakfast, microwave and fridge

kind and available staff, nice pool, large bed, everything very clean.

clean and comfortable room for one person. nice pool available, very friendly and helpful staff

of on site bar and tha one affiliated to the hotel was outdoors and very uncomfortable seating

the large bar with palms, like a traditional patio, is elegant and

the pool, jacuzzi and sauna with ocean view were a great plus and last but not least the breakfast buffet with many different options let us start in the days in a perfect way

spotlessly clean excellent breakfast,great location lovely staff

chamber maid, bar staff and waiters all outstanding

the only minus is the wifi, only in the lobby, the rest was great

wifi wasn't working at our room at all

wifi was usable for media streaming

the only issue was the slightly slow wifi.

was clean, modern and had a very comfortable bed, great shower and a few english tv channels the wifi was excellent too

perfect hotel with good breakfast and dinner. variety food.

manu the barman was exceptional

pool area and gardens

that works, something for everyone at mealtimes, sun beds always available next to the large warm pool, staff very helpful, option to hire a kettle and book excursions via hotel (shogun trip

cleaners bar reception and waiters

pool on the roof was very nice and peaceful place

the pool on the roof was a beautiful retreat

loved the location and friendly staff, roof top pool

nice clean place, spacious room, bear the beach and near bus station.. nice roof pool as well

location, prices and pool was nice.

staff is very friendly and the breakfast really top quality

in the evenings the rooftop bar is open and you can enjoy a nice drink in a calming atmosphere

great location, clean room, helpful stuff, tasty breakfast!

location, room, staff, atmosphere, rooftop pool and terrace were all perfect

recently renovated room, swimming pool on the roof is very cozy

pool area with mountains views is spectacular

good buffet breakfast

great breakfast, nice terrace with sea view, swimming pools.

delicious breakfast and dinner

gave me the key to another room where i was able to sleep, returning to the original room before breakfast

there is music from a bar (a live person singing), this stops at 12

there is a swimming pool in hotel as well

little playground for little ones is very handy if you are with kids

the rooftop solarium and pool has spectacular views across the north coast of tenerife

no bar in the pool area. however it is a rooftop pool so probably safer that way.

breakfast each morning was a delightful experience, featuring a wide array of fresh and tasty

good breakfast though the dining room can become busy, uncomfortable and airless

the outside tables and chairs for sitting and the pool area were spacious and uncrowded

airless breakfast room

there is also a swimming pool overlooking the atlantic ocean

the wifi in the single room worked well

there was a bathtub with enough hot water to fill it, relaxed atmosphere, quiet area, good wifi

everything was clean and comfortable and the wifi worked in the room

hotel is nicely decorated in the old canarian style, the rooms are big and the wifi is really fast

station and ocean promenade), - cleaned everyday, - balcony with nive view, - safe area, - good wifi, - polite hotel staff

loved my room- top floor with balcony, view with pool and trees, quiet and private, 2 desks for working and writing, tv and fridge, a lot of natural

nice heated swimming pool good breakfest no problem with parking highly

the pool bar and this area was really clean and well maintained

was a lovely hotel very well kept grass and garden expect for the pond the pool area was nice and bar was cheap

i enjoyed the gym activities in the morning such as pilates, aqua gym and yoga

great hotel near the town. clean room. good pool area.

ie pool and gym

gym could do with some better weights (and if they had this i'd stay here every

well equipped gym, massive reception area

there was no bar not even a pool bar

arrival, i was greeted by jose who was very pleasant and allowed me an early check in

rooftop pool and bar are the highlight

the icing on the cake was the breakfast, the best hotel breakfast i have had and the dining room staff were a superb team

the breakfast choice was very good and the pool and bar area was

small spa in the hotel was a nice extra: they always have some offers for massages

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

would like to see a bit more veg options in food (breakfast and dinner)

nice place with 4 swimming pools and 3 jacuzzis, as well as fabulous breakfast and supper buffets

hotel bar was good with plenty of drinks to choose from plus they have 2f1 happy hours from 17-18:00

comfortable beds all areas spotlessly clean early check in when we arrived at 2pm good size pools

the large pool has warm water and is suitable for kids

only real problem was the lack of decent wifi

the balcony had zero privacy and wifi was awful.

wifi in the room but only in the reception

wifi worked and was pretty stable - reasonable price - good location, close to the main bus station

flawless wifi, excellent gym

pool area was lovely & relaxing, staff really helpful, easy to get to beach or town, near bus

small swimming pool on the roof to relax

price amaizing good for this property !, breakfast excellent, swimming pool, reception friendly

nice small-size pool and relaxing facilities

nice little pool and places to sunbathe

wifi was good and media streaming

the limited area in which you could use wifi

free wifi in hotel rooms

the limited area in which you could use wifi was disappointing, would like to have access to it in the rooms

wifi weak. at least one more english speaking tv channel

food was average and lower quality (all inclusive) the pool bar is missing beverage menu for al (you have to ask what is included in the price) quite a lot od

the bar was probably the best part, and everything was amazingly priced like eight euro cocktails and

lobby bar wasn’t to a resort’s standard; friendly staff, however, the level of service wasn’t as

water pool with warm water and nice chill area at your disposal

nice hotel, lovely staff and good food! enjoyed time at the swimming pool:)

nice facilities, very diverse breakfast, and snack lounge bar for my favourite club guests was very good

the pool area is very nice too, the days we went it wasn’t busy at all so the sun chairs were always

my example, whoever signs the sky bar knows where it is - i never found it

really pleasure to go with or without kids

breakfast

fun mini golf course, padel courts, basketball courts and mini football pitch - plenty of things to do, it

most of the staff are very nice people, kids animation guy - superman

  the hotel facilities are excellent,  first class gym, beautiful manicured gardens, mini golf, tennis& paddle courts & 3 pools

hotel is located on the heel, which makes a perfect view, but might be hard if you travel with kids and have to walk

the kids loved the minigolf

great location. roomy and great views. breakfast was great. garden and pool were lovely

breakfast and dinner was delicious, we received wide range of local and continental food as well

i had quiet nights of sleep, a beautiful view, good swimming pool time, all the staff was super friendly everywhere i went and very accommodating

pool was not actually with warmed water, as advertised on booking

the bar was nice to have a drink during the day as you could sit inside or outside

dinner and breakfast was good-nothing special, but for the price you pay it is an amazing value

also loved the late check out

views, not far from restaurants, have a public parking spaces nearby, big pool, comfortable room (we had one with kitchenette)

the healthy breakfast options

we arrived late due to the flight issue and she was very kind to let kids have dinner and then check in, thinking everything about customer

pool is heated and we got a great breakfast with freshly made omelet

swimming pool 24/7 open

the staff was the best we could expect. very good sweeping pool. tasty breakfast. all good

good breakfast, the pool and public transport nearby really added up to an exceptional experience

place with great view 20 minutes from puerto de la cruz warm indoor pool heater and warm blanket in the

i was especially impressed by the kitchen

a similar, more savoury scent lingers in the kitchen which made me want to start cooking right away

my kids enjoyed

we missed a playground or at least something to attract the kids to stay outside more

kids were super happy to rin around and play on the small

alcohol spirits at bar limited

+nice kids

for one night ( 2 adults and 2 kids of 7 and 9 that we needed to have 2 rooms but one is enough if the kids are like ours smaller)

the pool (even if not very big) with amazing view on the teide

bot much really. pool showers were cold and bike in gym was broken but that’s pretty much it!

great hotel,spotlessly clean,lovely friendly attentive staff. excellent wifi. great food.

ays)

wifi very poor reception in room

being pushed for something negative to say it would be the wifi at night in our room would disappear

really bad wifi and the smallest tv i've seen in 10 years!

breakfast was good with plenty of choice

i and my kids lived on the fifth floor in a room overlooking the busy square and the ocean

if you have kids, there is a public kinder park right in front of the hotel

nice room. great breakfast! on the sea.

breakfast was good, varied and enjoyable

free parking is provided and good-quality wifi is in the room

wifi was also included

the beach is so close the wifi can still be received

wifi could be a bit hit and miss but generally worked fine and i'm really nitpicking here for

right on the beach clean, modern room. wifi good.