lots of different activities going on everyday and the pool party was amazing

the breakfast was lovely; a huge amount of variety to meet everyone’s dietary needs.

for us it was better to stay just for breakfast and rent a car to see the

great selection of meals including breakfast

breakfast, pool, staff...

the big swimming pool across the road, quiet location.

there is no pool available, but it’s not actually in the list of amenities included

am giving 3 stars only for the big swimming pool you'll get access to just across the road and for the host being nice to us to refund us

neighbourhood with use of a very good community pool just opposite the accommodation

we could not have time to spend in swimming pool or for breakfast, we had to leave early morning

even has a heated pool

amazing location with a beautiful pool and a large garden to walk around - very friendly staff - delicious food (the dinner was

especially breakfast and dinner exceeded our expectations

there is also a pool but we couldn’t enjoy cause it was

breakfast was delicious too and we loved the pool - you have distant sea views here as well

we also enjoyed a lot playing and just being on the finca itself, i think families with kids may appreciate it

perfect for our family with small kids, very safe since all fenced

a birthday present which was so kind we went to the attractions in the south most days with the kids and returned to our haven in the evening for food and games

the room also had a tv, free wifi and was overall very cozy

restaurant, nice spacious room, good wifi

he provided very basic info re breakfast, wifi, the room and keys and the restaurant being closed for dinner

parking was free, ample and easy

is a small hotel with only 5 rooms, steep entrance, garden with pool and animals

awesome digital tv & excellent high speed internet (finally - somebody has wifi done (+)good wifi (+) free wifi and netflix (although i didn't use (+) room was comfortable: crisp white bed linen, good wifi, good aircon, good shower (-) the wifi was awful, almost always disabled

additional charge to use the spa facilities

pet friendly we will definitely be back and so will harvey also have to mention the gorgeous spa and service there excellent all

the associated spa is well worth a visit, i was in the middle of a running holiday and took the opportunity to

staff made it lovely especially the ones in the bar and restaurants

the room is spacious with cooking facilities if you wish to cook

being with 3 small kids we had at least one

overall, it's great property especially good space for kids to run around

wifi would switch on and off every other minute, maybe there was less coverage because our room was

pretty much everything other than the wifi.

wifi kept failing and had to re register every time

hotel, great location with walking distance to the center,great wifi, i would defiantly go back

wifi in the bedroom should be stronger

wifi wasn't the fastest.

wifi very difficult to use with a sign that would not accept my email address

modern and clean room, fast wifi

good wifi, whirpool sauna breakfast everything was

wifi is good

information on wifi in room. it was only on display in reception.

wifi was a bit slow

wifi connection in our room

wifi was good

bed, bathtub with lots of hot water, good wifi connection, very clean, walkable distance to waterfront & local parks

the kitchen is well-equipped and everything works perfectly

the location is secluded and quiet, but it has a natural pool and a beautiful beach only a few meters away

we were told the swimming pool downstairs is from time to time flooded by the tides and the building itself has been affected

a natural pool with sea water and a beach are just downstairs

apartment has everything you may need for comfy stay - kitchen is fully equipped

poor room wifi. room a bit basic.

no wifi in the room, only in lounge on 1st floor

would be better with wifi in the rooms.

wifi was hit and miss,a spotty connection goggle called it !!

free wifi and fridge available,

om 130 i think) wifi - its okay

the wifi was poor.

the wifi in the rooftop rooms isn t great, but outside is fine.

luckily i was staying at a place with good wifi in order to download the app without using all my data

wifi was unreliable in the room. it worked properly in the public areas only.

staff, everything was amazing, the sense of history ud83dudc97 everything was wow, our kids were super impressed

room in old chapel was beautiful, lovely bed linen with separate bedroom and bathroom for kids,but still part of same suite

y by day) car parking very close by, well equipped apartment, comfortable, well stocked kitchen

apartment has equipped kitchen, that is nice

the kitchen has all needed equipments and induction stove top that is pure luxury

id a small surcharge for this) attractive pool area and garden, useful tv channels and good wifi

wifi connection isn't bad, but the system to connect to the wifi is not really friendly

bed was big and comfy, the staff very friendly, the room was awesome, the wifi good the access to the hotel simple

ter is quite cold), good breakfast, fast wifi

very nice stay, friendly staff, cosy, good wifi.

also they have a gym and breakfast

i chose this hotel because it had a gym

hotel's vermutteria bar was also nice and trendy

at the hotel during the epiphany festivities and our room was on the 6th floor, so the rooftop bar was just on top of us

great place with an amazing bar downstairs

no air-conditioning, no wifi

the wifi only worked if i sat right next to the door using a chair that was not quite comfortable

the free wifi did not work in the room.

was no wifi in my room as the signal simply didn't reach the 4th floor

wifi didn't work

very friendly employees! very central! very fast internet via wifi. nice balcony.

good wifi

internet wifi was really bad.

good free wifi

wifi is bad, slow and frequently disconnects

great balcony, wifi, a

wifi rather poor

wifi 2 it's time for the walls of the rooms to be painted

wifi available, but without internet.

balcony, fridge, excellent breakfast, very good location, nice and helpful staff, safe, wifi

location excellent,staff very helpful didn’t do breakfast, rooftop bar an added bonus

is not run by the hotel but mojito at the bar was not good

5 star service roif top bar added bonus

there was a fitness room

roof top bar is a must visit

gym was very small and with no ac

pool and bar are excellent and we also made use of the gym facilities

breakfast only 12,50eur and wide choices the design of the hotel the gym open 24h/7 the location of the

the roof bar was lovely and although we didn’t use the pool it also looked great

well located, rooms clean and very comfortable, all top facilities you might need, the pool is fantastic and the bar is next door for food and drinks

what then possessed the management of the hotel to host a private party in the bar of the hotel situated on the 4th floor all afternoon and evening (until 22

what then possessed the management of the hotel to host a private party in the bar of the hotel situated on the 4th floor all afternoon and evening (until 22

noise. room was above a bar that played very loud bass music until 3am on one night

the hotel bar can be noisy..

breakfast was in a sister hotel, no bar in hotel, under renovation.

sheets and towels fresh and clean kitchen useful and modern with some free coffee, and water laundry on site is quick and not expensive parking spot i paid 15 euros was for was incredibly

family room was a hostelroom, but kids loved the bunk beds. great location.

wifi, old installations, sticky table, expensive, small room and they wanted to charge for an extra

good pressure shower good wifi good staffs at reception

parking extremely difficult in this area, wifi usage cumbersome

good wifi

location, bedroom was not so big but it was very comfortable, wifi with good connection and very friendly

in the kitchen, there is no hot running water, which has to be carried from the nearby bathroom

kitchen is equipped pretty well, apartment is designed neatly and traditionally, although a little

everything you need in the kitchen

experience with alantic mirage suites & spa was a very pleasant one

the breakfast was very reach. the amazing view. the 10 floor the gym is very good!

nothing at all the only downside is it's adults only so i can't come back with my daughter.

no sun on balcony so too cold to use, pool area very nice and sunny.

staff, great bars and pool/jacuzzi areas

- the wifi connection barely worked

no wifi ! or didnt work.

wifi wasn't great at times

wifi was terrible

the wifi wasn't effective

wifi internet (almost unusable, except for early mornings or very late evenings), expensive private (-)wifi tripped out on the final day but remained accessible in the foyer. (+) comfortable bed, wifi was ok (3rd floor) (+) the wifi worked, and was quite fast (-) wifi was not always working (-)wifi was ok but not the fastest (-)slow wifi (-) the wifi and chromecast in the bedroom wasn't working and nobody bothered to come fix it during our (-)no wifi for 3 days. rooms not updated.

there was a great choice for breakfast. the pool area was excellent and very relaxing.

is aditionnally charged, the spa

a lot of the amenities you have to pay for including gym, heated pool

balcony and pool towel provided

to the room were not so clean, were dark and we could see on the way opwn doors to the garbage / laundry room there were big garbage bins also on the

view, spacious bathroom, clean, swimming pool, dachterasse, quiet, supermarkets nearby, bus

self service laundry is also paid

gorgeous little bar on the first floor and another great bar at the pool (cash only just to make sure you’re

great views, clean rooms, regular laundry cleaning

gym was a bit tiny, not that anything can be done about it but i would say that this is the only

the location, breakfast and staff were all brilliant. a lovely stay.

really, they stopped opening the gym early, which is the time to go, and opening it at about 11:30, when the sun comes out and the

gym could have been better equipped and open earlier in the morning

loved the location and the fabulous, leisurely breakfast

clean and comfortable room for one person. nice pool available, very friendly and helpful staff

kind and available staff, nice pool, large bed, everything very clean.

lovely hotel, good facilities, liked the options of pool, breakfast, microwave and fridge

there is a swimming pool and you can use it for free

i like the swimming pool

front of the seat; white net curtains, though clean, were grey with age; appalling, barely usable wifi - the signal was stronger from the hotel next door; only one usable power socket, awkwardly

the breakfast was fantastic, free towels for the beach and the pool, wifi was very good, rooms cleaned every day

wifi connection at the pool and reception was good but at my room, the 11th floor, not or hardly

internet wifi

wifi is excruciatingly slow - like dial up speeds

is an excellent hotel and the facilities are excellent, pool etc

the staff are the best so friendly and helpful. the breakfast was lovely so much variety

manuel in the lobby bar always has

beautiful garden and pool area and great varied food

cleaners bar reception and waiters

wifi works ok, i used zoom from there without a problem

wifi only available in public areas.

you have to pay for wifi.

wifi in the rooms would of been more useful

no wifi in the rooms, only in reception area and at 10 euros per stay

nice heated swimming pool good breakfest no problem with parking highly

nice and kind personel, very nice garden with a pool

was a lovely hotel very well kept grass and garden expect for the pond the pool area was nice and bar was cheap

was a lovely hotel very well kept grass and garden expect for the pond the pool area was nice and bar was cheap

pool is clean and large

friendly personnel, great swimming pool, excellent breakfast, comfortable bed, good a la carte

hotel was great - good breakfast, clean rooms and surroundings, kindly staff

breakfast is varied and of high quality and the bar and restaurant also excellent

rooms, pool, restaurant, bar all excellent

there is also a swimming pool overlooking the atlantic ocean

pool area with mountains views is spectacular

breakfast had many options

breakfast was very good with plenty of choice

good buffet breakfast

great breakfast, nice terrace with sea view, swimming pools.

good buffet breakfast and dinner

the pool area was great, the restaurant for lunch was very tasty

the hotel has a lot of facilities such as a big swimming pool, tennis court, mini golf and gym

poor wifi in rooms, only good wifi in reception area, extra charge for gym and sauna

large enough for all four of us with a balcony and perfect view on el teide, several pools that kids enjoyed

breakfast is good

spotlessly clean excellent breakfast,great location lovely staff

perfect, excelent location, perfect hotel with amazing pool and excelent breakfast

chamber maid, bar staff and waiters all outstanding

the bar wasn’t opened in the interior

the only minus is the wifi, only in the lobby, the rest was great

wifi wasn't working at our room at all

wifi was usable for media streaming

the wifi was crippled. kept dropping very often.

room was too cold the mattress was too soft could not heat with the air conditioning poor wifi in the

the breakfast has a large variety for all tastes

in the evenings the rooftop bar is open and you can enjoy a nice drink in a calming atmosphere

great location, clean room, helpful stuff, tasty breakfast!

nice breakfast, view from terrace

busy and lots of restaurants but less nightlife than playa las americas, though there is an irish bar molly malone if you like old irish men singing traditional songs

place to stay with nice pool on the roof

location stayed here before pool on roof bonus only for residents receptionists were

the lovely rooftop pool is a bit chilly in november. but certainly ok the rest of the year.

the pool on the roof is great, good strong loungers an wc facilities also there with drinks vending

the pool on the roof was a beautiful retreat

pool was great and the staff food wasnt that good as expected just plain and simple just the same

nice small-size pool and relaxing facilities

was very good, hotel and swimming pool as well

pool area was lovely & relaxing, staff really helpful, easy to get to beach or town, near bus

pool area made our granddaughter very happy

wifi, wifi, wifi, wifi

there was a bathtub with enough hot water to fill it, relaxed atmosphere, quiet area, good wifi

everything was clean and comfortable and the wifi worked in the room

wifi access works only in lobby at reception.

the wifi in the single room worked well

there is music from a bar (a live person singing), this stops at 12

there is a swimming pool in hotel as well

basic but all you need central to everything- kitchenette was great and loved the roof top pool

in the heart of puerto de la cruz. everything on the doorstep. two rooftop pools and loungers

the pool is in full sun all day with an area below with shade and a bar, showers and toilets

the gym was very clean but completely useless as it was all broken!!!

the breakfast choice was very good and the pool and bar area was

great location fantastic breakfast spacious rooms great staff

and modern room with sea view on the higher floors, nice pool bar on the roof with 2 swimming pools (not heated) , good breakfast with vast selection of

spotless, perfect location. gorgeous rooftop pool and lovely shower.

nice place, kind and helpful personal, the location is central, terrace and swimming pool on top of the building, with astonishing view, perfect if you want to relax at the hotel, but

ie pool and gym

very comfortable, great location, breakfast and dinner available for a good price

place was great, lots of places to chill, a pool table, a swimming pool and even a gym

no bar open on premises but value for money breakfast was lovely

unprepared to serve in such a high quality hotel (except from the lady serving drinks during breakfast) and the restaurant service is high priced/low quality

location , nice vibes , beautiful rooms , stunning swimming pool , restaurabt is great to have a drink at sunset , very nice

breakfast and dinner were amazing

the pool and jacuzzi were such a fantastic bonus, adding to the overall relaxation

are poor and cost extra even though you already pay high ( sauna ) , breakfast is very poor as well you get supermarket bought juice and once main you can choose out of

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

the limited area in which you could use wifi

free wifi in hotel rooms

the limited area in which you could use wifi was disappointing, would like to have access to it in the rooms

wifi weak. at least one more english speaking tv channel

didn't like as all normally complimentary services were priced, such as wifi, safety box and no electric kettle in the room

poolside had awesome panoramic view and also to enjoy most magical sunset ;o) bar also had amazing ambience with views over puerto de la cruz

a lot on offer at the pool bar and a bit costly, vending machines expensive and although the breakfast was great on the first

the room and the pool area had a good view of the ocean

lobby bar wasn’t to a resort’s standard; friendly staff, however, the level of service wasn’t as

i particularly enjoyed the lovely pool area, and the breakfast offered a great variety of delicious options that fueled my days

only real problem was the lack of decent wifi

wifi in the room but only in the reception

wifi was working only partially

flawless wifi, excellent gym

wifi worked and was pretty stable - reasonable price - good location, close to the main bus station

nice facilities, very diverse breakfast, and snack lounge bar for my favourite club guests was very good

the pool area is very nice too, the days we went it wasn’t busy at all so the sun chairs were always

my example, whoever signs the sky bar knows where it is - i never found it

really pleasure to go with or without kids

breakfast

fun mini golf course, padel courts, basketball courts and mini football pitch - plenty of things to do, it

most of the staff are very nice people, kids animation guy - superman

  the hotel facilities are excellent,  first class gym, beautiful manicured gardens, mini golf, tennis& paddle courts & 3 pools

hotel is located on the heel, which makes a perfect view, but might be hard if you travel with kids and have to walk

the kids loved the minigolf

great location. roomy and great views. breakfast was great. garden and pool were lovely

breakfast and dinner was delicious, we received wide range of local and continental food as well

i had quiet nights of sleep, a beautiful view, good swimming pool time, all the staff was super friendly everywhere i went and very accommodating

pool was not actually with warmed water, as advertised on booking

the bar was nice to have a drink during the day as you could sit inside or outside

dinner and breakfast was good-nothing special, but for the price you pay it is an amazing value

also loved the late check out

views, not far from restaurants, have a public parking spaces nearby, big pool, comfortable room (we had one with kitchenette)

the healthy breakfast options

we arrived late due to the flight issue and she was very kind to let kids have dinner and then check in, thinking everything about customer

pool is heated and we got a great breakfast with freshly made omelet

swimming pool 24/7 open

the staff was the best we could expect. very good sweeping pool. tasty breakfast. all good

good breakfast, the pool and public transport nearby really added up to an exceptional experience

place with great view 20 minutes from puerto de la cruz warm indoor pool heater and warm blanket in the

i was especially impressed by the kitchen

a similar, more savoury scent lingers in the kitchen which made me want to start cooking right away

my kids enjoyed

we missed a playground or at least something to attract the kids to stay outside more

kids were super happy to rin around and play on the small

alcohol spirits at bar limited

+nice kids

for one night ( 2 adults and 2 kids of 7 and 9 that we needed to have 2 rooms but one is enough if the kids are like ours smaller)

the pool (even if not very big) with amazing view on the teide

bot much really. pool showers were cold and bike in gym was broken but that’s pretty much it!

wifi not working very well

only could we wifi access in the common area wich i find quite

wifi is good and the add on breakfast is excellent value

wifi signal did not reach to our room

had signal in our room, but after connecting there was still no

very fast wifi

fire alarm went off in the night with no explanations, and the wifi didn t work for 30% of the trip

wifi in the room is very bad

wifi stability/signal needs to be improved.

wifi is very slow

the wifi could have been better but not a big deal.

the wifi device was placed in the hallway and the only places in the room where we had enough signal

wifi was only available in reception, would be nice to have in the rooms

clean hotel, great breakfast, very polite staff. comfortable bed, very good wifi.

wifi dinner menu was non-trivial - some offers should be preordered and that was not mentioned in

liked the silence, the landscape, the room (comfortable, good wifi, heating), the staff and especially the quality of the restaurant (-)wifi was sometimes unreliable. (-)wifi was very unreliable, it worked in the evening at the restaurant, but i couldn't get it in the (-)wifi signal in rooms terrible. breakfast a little basic (croissants very small and hard).

there is also a big parking lot

ample parking space too

views from the room's terrace and property, easy parking on site, nice jacuzzi

kettle, no water

breakfast was great, staff were friendly

breakfast is lacking vegetables..

very large room with balcony, clean bathroom, very friendly staff, sufficient breakfast, great location

the breakfast was done around 9 am what it was supposed to be out till 10:30 on a saturday.

the staff was very friendly, the breakfast was pretty good, the location is good.