things to think about,it could be better to add small thing to the kitchen, like a mixer, a water boiler and big coffee maker

we missed a playground or at least something to attract the kids to stay outside more

my kids enjoyed

kids were super happy to rin around and play on the small

kitchen is well equipped with

wifi didn't reach our room so we had to stay in the courtyard for internet (which was not bad at (+) wifi is also available (+) reasonably good wifi in rooms but good wifi in the lounge area (-)the wifi didn t really work well (-)wifi was very slow, on occasions did not work at all (+)vintage/old spanish style, but at the same time modern and very cosy:) very good location, good wifi (-)wifi not available in the room. (-)tv has only spanish channels and wifi is slow. (-)- little bit noisy from kitchen and other rooms - wifi was not very stable

nanas from the owner's farm), fruits & yoghurt,

we got our breakfast, which was delicious and plently

breakfast: exceptional, started with a smoothie

the parking is a 3-5minute walk (free of charge) (+) also, free parking nearby is convenient (+) we still can t believe we paid so little when you consider the extensive breakfast and the parking in the village center was included (+) the parking is not a problem, as you can come with the car right to the hotel to leave the luggage and (-) be advised that parking is a couple blocks from hotel but it is easy to pull up to the front to load and unload (-)in the historical centre (which we wanted), parking is a few minutes walk uphill from el drago car park (free with the pass provided after (+) parking is very convenient (+) located center of the city, walking distance to many good restaurants and parking -which provided for free (+) free parking in the parking house nearby

very nice breakfast with homemade cakes. eggs as you like , on demand.

superb breakfast and stuff was super nice

excellent breakfast

breakfast is amazing

breakfast needs more variety and the criossants need to be fresh

place with great view 20 minutes from puerto de la cruz warm indoor pool heater and warm blanket in the

rooms, very peaceful, has a lovely pool

pool is heated and we got a great breakfast with freshly made omelet

good breakfast, the pool and public transport nearby really added up to an exceptional experience

the view. the swimming pool was perfect to rest after a long hike. the mood.

it has good size pool and nice surroundings within hotel territory, 24 hour gym, large balcony, kitchenette, fridge,

it has good size pool and nice surroundings within hotel territory, 24 hour gym, large balcony, kitchenette, fridge, heatstove, wide sofa, double bed, good tv with disney

pool and garden are outside

gardens were gorgeous, and the pool area was clean and spacious

the gym was extremely well equipped with a beautiful view over the pool and the sea in the distance

the pool is rather large for real swimming

amazing sea-view, nice pool. spacious room with well-equipped kitchen.

there was a live music in the evening but we found their bar doesn't accept card payments so we were left with no drinks

i had quiet nights of sleep, a beautiful view, good swimming pool time, all the staff was super friendly everywhere i went and very accommodating

breakfast and dinner was delicious, we received wide range of local and continental food as well

the rooms are simple but really comfortable, the pool area is nice and the bar really good during lunch and evening

in a quiet place not in the center of the city with a great view to the ocean great pools, mini golf, garden, very nice and lovely atmosphere hotel resturant is very nice with pretty much variety

it was not a problem for me or kids, but my wife needed earplugs to sleep and sometimes i'll admit it felt very severe

fun mini golf course, padel courts, basketball courts and mini football pitch - plenty of things to do, it

great gym,gardens and heated pools available

cleanless, good food, quiet at night, nice staff, big cozy room, comfortable bed, large clean pool

not a lot of choises for kids

location, very stylish lobby, friendly staff, lovely features such as a waterfall, nice little kids facilities, good sized rooms, great food available at all buffets, was allowed early access to

was perfect everything usually when you go on holidays it’s full of kids but it wasn’t and the few kids that was there was very quiet

gym does not open on weekends and during the week opens at 8am

multivitamin tap was not working at the breakfast

dinner and breakfast are both with a wide variety of excellent dishes

the room and the pool area had a good view of the ocean

the breakfast was great, a lot of variety and a cook was making different types of eggs in real time,

i particularly enjoyed the lovely pool area, and the breakfast offered a great variety of delicious options that fueled my days

free wifi in hotel rooms

the limited area in which you could use wifi was disappointing, would like to have access to it in the rooms

the wifi could be better and no option to change the tv language

the limited area in which you could use wifi

wifi weak. at least one more english speaking tv channel

flawless wifi, excellent gym

wifi worked and was pretty stable - reasonable price - good location, close to the main bus station

only real problem was the lack of decent wifi

wifi in the room but only in the reception

wifi was working only partially

small swimming pool on the roof to relax

the pool is rather cold as placed in the shade most of the day

price amaizing good for this property !, breakfast excellent, swimming pool, reception friendly

pool was great and the staff food wasnt that good as expected just plain and simple just the same

was very good, hotel and swimming pool as well

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

bar wasn’t open so couldn’t just get a quick glass of water or ice

only downside was breakfast—it was the same every day, and the juices from the machine didn’t taste great

nice place, kind and helpful personal, the location is central, terrace and swimming pool on top of the building, with astonishing view, perfect if you want to relax at the hotel, but

the location from bus good choice at breakfast.

was centric staff was very warm and helpfull (the best ) breakfast was very good in other words there wasnt anything i didnt like all was far above my

food at the breakfast and dinner buffets was quite good

spa is not for free (15 €), one has to pay a deposit for a towel at the pool as well (20€ each)

also, they could have a gym in the hotel

pool, breakfast, wifi, staff especially receptionist josé carlos is a gemstone.

could offer some gluten-free products in their breakfast buffet but then again, they might have had i asked

and activities for kids closed at 8 that was little disappointing and check out too was at 12 which is too

siam park in south and kids did quad biking

would’ve loved if the hot tub was open later at night as well and the gym free for all guests

the large pool has warm water and is suitable for kids

the breakfast is great, it is a place for relax

wifi, lack of parking

everything was clean and comfortable and the wifi worked in the room

wifi access works only in lobby at reception.

t

hotel is nicely decorated in the old canarian style, the rooms are big and the wifi is really fast

location, very friendly service, comfortable rooms, very nice view from the hotel pool - perfect for a business trip or

no pool towels for hire

there is music from a bar (a live person singing), this stops at 12

was close to bars and the noisiest bar on the square, also near the bins so very noisy every day when they are

beautiful rooftop and pool

the place was really comfy, apartment was tidy and nice and we've spent some time by the pool, reading books and getting some sun

nice heated swimming pool good breakfest no problem with parking highly

the view from the pool , cause you can see teide

i enjoyed the gym activities in the morning such as pilates, aqua gym

nice and kind personel, very nice garden with a pool

the hotel bar was not open but drinks could be ordered at the a la carte restaurant.

the pool area can become a bit noisy when children are playing.

a bit from the center but very quiet and the hotel restaurant and bar is very nice

alberto's bar round the corner for evening drinks and a pizza with a view of the sunset

pool not heated, but not a big problem since we were exploring the island and just one afternoon

staff is very friendly and the breakfast really top quality

pool is not open until 1100 and closes at 1700

the staff,the breakfast and the location was excellent

loved the rooftop bar and outside seating area

the roof top bar and pool are very nice with great views over the city and the breakfasts are good

breakfast was very good with plenty of choice

staff-clean surroundings-good breakfast although the lady cooking eggs/omelettes during our stay did not cook them well

good buffet breakfast

immaculate comfortable pool areas

pool area with mountains views is spectacular

pool on the roof was very nice and peaceful place

loved the location and friendly staff, roof top pool

the pool is heated by sun, and may be a little bit chilly in winter

the lovely rooftop pool is a bit chilly in november. but certainly ok the rest of the year.

location stayed here before pool on roof bonus only for residents receptionists were

the only issue was the slightly slow wifi.

was clean, modern and had a very comfortable bed, great shower and a few english tv channels the wifi was excellent too

room was too cold the mattress was too soft could not heat with the air conditioning poor wifi in the

wifi was usable for media streaming

the only minus is the wifi, only in the lobby, the rest was great

wiew from the pool and rooftop terraces,perfect location and stylish old building and

chamber maid, bar staff and waiters all outstanding

the pool, jacuzzi and sauna with ocean view were a great plus and last but not least the breakfast

great breakfast, pool and spa pool

breakfast is good

manuel in the lobby bar always has

bar area was not a relaxing space

very quiet and nice gardens, we sat on the bar verandah and watched the green parrots flying around

excellent food, and a huge choice at breakfast and dinner

breakfast was great

the hotel has facilities and even a pool, though we didn’t have time to use them

complex, nicely maintained, very pretty garden and pool area

lovely hotel, good facilities, liked the options of pool, breakfast, microwave and fridge

the pool is beautiful, there is a great hanging spot and a roof

there is a swimming pool and you can use it for free

pool bar does not have a regular timetable for opening.

the rooftop pool is fabulous with great views, as is the viewing area of the sea on the fourth floor

room clean, good rooftop pool with good sunbathing, nice balcony with sea/mountain view on 3rd floor

cool when it's baking hot , it has a pool with a little bar and food there is amazing , the view from the balcony is by far the best view on the island

beautiful view, swimming pool next to the room, nice staff

there is no wifi in the rooms. not enough hot water for a bath, only enough for showers.

wifi only available in public areas.

wifi works ok, i used zoom from there without a problem

disadvantage of the spacious room, is that the wifi is not build for it

limited wifi

front of the seat; white net curtains, though clean, were grey with age; appalling, barely usable wifi - the signal was stronger from the hotel next door; only one usable power socket, awkwardly

wifi is excruciatingly slow - like dial up speeds

wifi connection at the pool and reception was good but at my room, the 11th floor, not or hardly

the breakfast was fantastic, free towels for the beach and the pool, wifi was very good, rooms cleaned every day

internet wifi

size room, tv, wifi, great breakfast, dinner, newspapers

wifi in the room

wifi was randomly connecting and disconnecting

not sure if the aircon worked but it's quite mild in november. wifi is a bit hit and miss.

wifi wasn't great at times

wifi internet (almost unusable, except for early mornings or very late evenings), expensive private (-)wifi tripped out on the final day but remained accessible in the foyer. (+) comfortable bed, wifi was ok (3rd floor) (+) the wifi worked, and was quite fast (-) wifi was not always working (-)wifi was ok but not the fastest (-)slow wifi (-) the wifi and chromecast in the bedroom wasn't working and nobody bothered to come fix it during our (-)no wifi for 3 days. rooms not updated.

very close to natural pools and restaurants breakfast is excellent and dinner perfect the hotel is set in a perfect

the pool could be a bit

lacked in facilities, no tea or coffee facilities or mini bar fridge

in and out bar has great staff, reasonably priced drinks and live music every night

and floured swimming pool area, spacious and well equipped room (junior suite), staff very kind, rich buffet at the

the location, breakfast and staff were all brilliant. a lovely stay.

breakfast was amazing, to many options to choose

give me some indications to buy few clothes), the garden and the swimming pool, the sea view for breakfast

loved the gym on roof which i used every

the spa is just the best - high quality equipment, bubble beds, jacuzzi, massaging jets, hammam, sauna

in a nice spa hotel like yours you could provide bathrobes free of charge, that would be really convenient

thing i didn’t love was where the pool was located

beautiful sea views from our room, the dining room & the rooftop bar / jacuzzi area

the sauna/spa was okay, not very impressed as they only have a few small pools with similar temperature

you have a fully equipped kitchen with free coffee an tea and a fridge to use

comfortable bed, spacious room big, fully equipped kitchen, laundry, central location

kitchen large with lots of facilities for cooking and coffee

kitchen is in common, the same with little saloon with board games and books and washing room

house is really great, the rooms, the garden and the kitchen are made so stylish and nice

staff, everything was amazing, the sense of history ud83dudc97 everything was wow, our kids were super impressed

room in old chapel was beautiful, lovely bed linen with separate bedroom and bathroom for kids,but still part of same suite

wifi sketchy. two single beds rather than double

om 130 i think) wifi - its okay

the bed was very comfortable

the wifi in the rooftop rooms isn t great, but outside is fine.

luckily i was staying at a place with good wifi in order to download the app without using all my data

the bar closes very early and the breakfast starts later than in other properties.

the sauna didn't work (even after getting it started by reception) and the gym is limited but we didn't come for that

it ia a bit expensive considering that the pool and sauna area was closed.

also we used a small swimming pool that was very relaxing after a long trekking

the gym is lackluster, but as to be expected for a hotel gym.

the spa was a little expensive but in the end was totally worth it.

offered the use of the spa on the last day to shower before heading to airport

all staff wore face masks and face masks inside and at dinner was enforced free slushies for kids and slushy cocktails for adults were a nice touch not far from the

spa and gym also a great

great kids club, sky walk, spa, gym - just great

the breakfast lunch and dinner was amazing

very busy at meal time but hotel was full, mini golf needs some tlc

i used the gym as well, which was perfect

excellent breakfast, and the staff is friendly

pool was incredible - i was able to swim 20 laps of it every day for exercise in the morning

very nice location, not far from the beach and from the super sport bar flintstones

need a less sterile bar area for pre evening meal drinks, it’s there…just needs to feel less school dinner/hospital

sofa beds are a bit bumpy and so if you have kids in your group

it has a gym, spa and evening shows

and the massage i had in the spa was the best i’ve ever had

fire alarm went off in the night with no explanations, and the wifi didn t work for 30% of the trip

wifi is very slow

wifi in the room is very bad

wifi stability/signal needs to be improved.

very fast wifi

big bonus points for drinking water tap in the kitchen, spacious breakfast counter, a large selection of beach toys, and parking space in garage

wifi?

wifi signal did not reach to our room

had signal in our room, but after connecting there was still no

wifi is good and the add on breakfast is excellent value

wifi wasn't working properly pillows weren't so comfortable you'd probably need a car or taxi to

liked the silence, the landscape, the room (comfortable, good wifi, heating), the staff and especially the quality of the restaurant (-)wifi was sometimes unreliable. (-)wifi was very unreliable, it worked in the evening at the restaurant, but i couldn't get it in the (-)wifi signal in rooms terrible. breakfast a little basic (croissants very small and hard).

reception was barely ever open the entire time, so we couldn't use the onsite bar or chat with other guests

free, private parking

restaurant and bar weren't working so we had to search for other options in the village

the hotel has parking and it is an ideal location if you have a car and want to explore the island - about 30+

clean hotel, great breakfast, very polite staff. comfortable bed, very good wifi.

table although the room was large) wifi very patchy breakfast disappointing

room equipment

wifi dinner menu was non-trivial - some offers should be preordered and that was not mentioned in

wifi was only available in reception, would be nice to have in the rooms

we also enjoyed a lot playing and just being on the finca itself, i think families with kids may appreciate it

perfect for our family with small kids, very safe since all fenced

a birthday present which was so kind we went to the attractions in the south most days with the kids and returned to our haven in the evening for food and games

the gym was very old and outdated. was not at all the same standard as the rest of the hotel.

6 pools, 4 restaurants and 24h bar sounds good

four pools one an adults only all manor of game gym its

lots of fresh fish meats and pastas at the show cooking stations la gomera bar fabulous spot for a drink and watch the sun going down staff were very helpful and attentive

a very smoker friendly hotel no smoking areas apart from out the front not allowed by the pool or at bar

good wifi

wifi very poor in all areas of hotel in general

is the same problem i suppose)

helpful stuff and rooms are clean and comfortable, wifi very good

wifi the entire time we were there for a week service understaffed and bad service due to that,

the pools and activities for kids and adults were great

in buffet was good selection but always stone cold, pool bar snacks very limited and basic and sporadic what was available no options to get snacks,crisps,

friendly staff and excellent kids club and mini disco, our daughter simply adored going there

only beer available after 11 o'clock in the snack bar at the square

the heated pool, unfortunately, was not operational for the majority of our stay due to a mechanical issue

could be much cleaner

another disadvantage - there is no wifi in the room

wifi in room 111 was only good very few minuts.

wifi coverage is decent when in your room, and at the pool, but could be better.

quality of the wifi was not good all around the hotel area

wifi in the room is bad

wifi had constant problems

no wifi in room

wifi was poor, it was sometimes hard to watch a youtube video not to mention uploading some photos

wifi was good for work, stunning surroundings to walk about

speedy wifi

good wifi throughout site

wifi sometimes did not work ---another engineer in the room

hich was closed) at the time could give me one

spa treatments were excellent

4 star hotel should have wifi in the rooms only one english speaking tv channel available is not 4 star the restaurant is

wifi in the room, very weak signal, also on outside balcony

wifi in the rooms was basically so weak it was non existent

wifi slow. not enough sun umbrellas. same music everyday at dinner, morning.

wifi coverage is more than excellent, but the internet speed could have been a bit faster,

wifi for only 1 device at the same time, absolutely not good for a 5 star hotel as some hostels in

on the first day, wifi connection in my room was weak, but once i inform it to the receptionist, they fix it very

wifi excellent

the food was not as we remembered and wifi was very slow.

wifi needs to be improved in the bedrooms area

beach bar next to the pool works only until 6pm while the pool is open until 6:30pm

spa was locked on sunday and because of my schedule i didn't get a chance to use the jacuzzi and

location is quiet. adults only hotel beach / beach bar

towels in rooms were poor quality pool towels were ok.

spa area pleasant

i discovered towards the end of the stay i could have been refilling my water bottle in the gym…)

to the last time, there wasn't enough staff in the pool area, so we had to order at the bar most of the time

to covid restrictions the spa was very limited for use, that is my only complaint but that is not the fault of the hotel

it in tenerife these days), very nice pool area (several pools, some of them heated) and pool bar (thanks justin for the drink service), excellent restaurants (thanks ana-maria, luis and jose

pilates and aqua gym classes with monica were great

breakfast was wonderful

there was, what looked to be a well stocked gym and spa with plenty of beauty treatments on offer at a good price, which we did not use this

the adult only pool bar was delightful to sit in and enjoy the

the gym was very small and poorly equipped. no entertainment like ping-pong, pétanque or smth.

also all cleaning and pool staff really

they helped us book a round of golf at a nearby course and also spa treatments at the same course

spa experience when checking in for our treatments was not user friendly.

the spa was amazing and the location with respect to the malls, beach and local restaurants was great

was 3-times some group gymnastic at the pool side with music

liked every thing, friendly stuff, nice music in a bar, very good breakfast, very nice garden area, see view in my room, princess apartment, very well cleaned every

it s a very well run hotel - nice staff, extremely comfortable room, excellent gym, fast wifi, great breakfast

great breakfast,comfortable beds, free bottles of water each day, champagne when arriving, good wifi

wifi works ok

wifi didn't work at all the sink in the room was clogged and in bath tube water went outside while

location, sea view, staff and area in general is excellent poor wifi experience which took 24 hours to resolve but staff made up by offering us a departure room on

pools and water park terrific

breakfast was really good

the wifii is not good there and the gym could be better.

like to point out for fellow travelers is that there are not alot af benches around the kids pool and there are many things blocking the view to the pool, making it hard to see your kids

bus stop close by for free bus to siam water park which was perfect

lots for kids to do

great and tasty breakfast.

private roof terrace was a bonus,pool towels excellent,great cleaning staff

the karioki bar down the street. a bit loud in the evening.

pools great for kids

wifi worked on the first day but never after that.

wifi on room 1156 does not work very well unfortunately

internet, you are connected to the wifi but you don't have internet or you have internet but the speed is kaka, and the hotel is not a

wifi a bit poor in some parts of the hotel

have stayed at hotel 3 times now and this time wifi was particularly bad. very sporadic,

wifi was good

comfortable bed and, very high quality wifi

may be a section of water with a sail for shade for the kids

limited food for room service

t not too crowded)

everything was amazing the breakfast, the room, the view and the staff

the pool was clean and all services were done very discreetly

the staff was vigilant and very responsive and the breakfast was absolutely

fantastic, a select few around the pool, no noisy music or building works or children

but it was strange for me that they don't make normal breakfast bag for the early leaving guests because even lowest category places always do

lack of atmosphere, quite bland tv reception problems, kept cutting out wifi i believe

wifi did not work.

the wifi in the rooms was very slow and unrealiable

hotel itself was a great place to stay - good selection of food, no problems with wifi, nicely decorated

wifi was poor. entertainment could have more dancing

wifi connection not really reliable.

quality of the diner buffet was medium and the quality of the wifi at the terrace bar and swimming pool was very bad

not a genuine double bed - wifi was spotty in our room and rooftop pool area - long trousers required for men in restaurant

free in room safe and free wifi

a/c worked very well good was great staff very helpful spacious room adults only pools lovely rooftop pool sea view was all great

personally i love the cold pool as it is excellent for swimming

breakfast was extraordinary and i was like 7* hotel

difficult to point anything. a couple of things missing in the gym ie weights.

luckily 2 of my 4 kids are 20+ and did not come with

gorgeous hotel, excellent location, very nice staff, comfortable rooms and area. good breakfast.

towels on sunbeds even before breakfast

there had been washing up liquid in the kitchen it would have been much more convenient

location, and breakfast,.

not good room not consistent to photos on web pool bar not good, no consistency in coctail making and too expensive considering low quality breakfast

very close to the beach and being able to use the beach bar and sun beds as part of our all inclusive deal was great

wifi excellent

wifi, parking, baggage weight machine)

wifi signal is week and internet speed slow

lack of waiters around pool area. slow wifi

wifi coverage wasn t great around the pool area