was perfect : room view, clean bathroom, breakfast, swimming pool being warmed, tennis court, wide garden

most of the staff are very nice people, kids animation guy - superman

breakfast was great and for what we paid, it was complete value for money

the breakfast is really good (pancakes, waffels, fresh banana milkshake, freashly made omlettes for

we was able to enjoy the time in the gym when our son was in beat hands

price amaizing good for this property !, breakfast excellent, swimming pool, reception friendly

nice little pool and places to sunbathe

was very good, hotel and swimming pool as well

the pool is rather cold as placed in the shade most of the day

nice small-size pool and relaxing facilities

the buffet for breakfast and dinner (we were half board) was excellent

the breakfast was great, a lot of variety and a cook was making different types of eggs in real time,

the breakfast is very good, not an extremely wide selection but you could find your choice during your

the room was amazing. the pool and free breakfast were great too. had the best week of my life.

the swimming pool is big enough and has a nice view, it is heated

the pool area is very nice too, the days we went it wasn’t busy at all so the sun chairs were always

setting area and a marble walk way to the next landing where the swimming pool and dining room bar lounge area was

location, very stylish lobby, friendly staff, lovely features such as a waterfall, nice little kids facilities, good sized rooms, great food available at all buffets, was allowed early access to

walking distance to the loro parque zoo/aquarium, kids loved

another hotel service is that there is a self service laundry wash & dry on the ground floor for 6

right from providing a sea view room on request to over all cleanliness, buffet (both breakfast and dinner), helpful reception and ability to do reservation with them (like loro parque)

the bar was nice to have a drink during the day as you could sit inside or outside

breakfast was very good and also we liked dinner (we are vegans and we could find good quality

the breakfast was amazing, it had everything and all of it was very fresh and tasty

quality price ratio very warm welcome nice room with a balcony/seaview nice outside space and big pool cheap buffet dinner, not excellent but for the price very good and wine/water included

wifi weak. at least one more english speaking tv channel

wifi was good and media streaming

the wifi could be better and no option to change the tv language

free wifi in hotel rooms

the limited area in which you could use wifi was disappointing, would like to have access to it in the rooms

hotel bar was good with plenty of drinks to choose from plus they have 2f1 happy hours from 17-18:00

breakfast was excellent

the hotel has a lot of facilities such as a big swimming pool, tennis court, mini golf and gym

and activities for kids closed at 8 that was little disappointing and check out too was at 12 which is too

how beautiful the place was, how well it was maintained and the pool area is just perfect for kids

cleanliness, friendliness of all the staff, rich and varied breakfast, swimming pool and gym beautiful, very large common areas, bright, functional apartments with the minimum necessary to

we were able to use the kitchen, which was a nice plus, since we didn't eat out every day

it has good size pool and nice surroundings within hotel territory, 24 hour gym, large balcony, kitchenette, fridge, heatstove, wide sofa, double bed, good tv with disney channel

a very good experience, the room was in the renovated building with free access to the pool and gym

instant coffee at breakfast, but apart from that, everything else was great.

i enjoyed the gym activities in the morning such as pilates, aqua gym and yoga

i enjoyed the gym activities in the morning such as pilates, aqua gym

the pool bar and this area was really clean and well maintained

was a lovely hotel very well kept grass and garden expect for the pond the pool area was nice and bar was cheap

so ask for a room more far away from the bar where it takes place if you want to sleep earlier

the pool is beautiful

breakfast each morning was a delightful experience, featuring a wide array of fresh and tasty

restaurant and its accompanying bar area were clearly understaffed and you could wait ages for a cocktail or a request for a table

the hotel bar was not open but drinks could be ordered at the a la carte restaurant.

found the musical entertainment in the bar designed to appeal to a very elderly group

wifi wasn't great in the room but we had data on our phones anyway. no other complaints!

station and ocean promenade), - cleaned everyday, - balcony with nive view, - safe area, - good wifi, - polite hotel staff

hotel is nicely decorated in the old canarian style, the rooms are big and the wifi is really fast

wifi, wifi, wifi, wifi

free wifi which worked ok

only real problem was the lack of decent wifi

wifi was working only partially

flawless wifi, excellent gym

wifi worked and was pretty stable - reasonable price - good location, close to the main bus station

wifi in the room but only in the reception

could do with a gym, and breakfast could do with a bit more love/quality.

there are also nice gym and sauna areas

pool, breakfast, wifi, staff especially receptionist josé carlos is a gemstone.

the pool area could be a little cleaner and the gym could be updated and yoga mats added.

- cleaningness - room comfortable and big - balcony - location well centered - breakfast - spa - swimming pool - rooftop view

clean, spacious, adults only, everyone very polite, lovely views and facilities, excellent breakfast

excellent food, and a huge choice at breakfast and dinner

the staff were amazing from the hotel reception desk to the dining area and from the bar to the pool

rooms are very clean, spacious, breakfast was very good

manu the barman was exceptional

gym was ok

staff were very friendly especially the bar man david and the cleaning staff the hotel was excellent we would definitely book again

in the morning comes from a coffeemachine, so it is not the coffee you get from an outside bar or cafe

there was no bar not even a pool bar

it has small rooftop pool and a lot of space for sunbathing

the pool is beautiful, there is a great hanging spot and a roof

lovely hotel, good facilities, liked the options of pool, breakfast, microwave and fridge

entire island with ease from this hotel, television had netflix and youtube which was a bonus, pool was secluded and quiet, would recommend and definitely stay

there is a swimming pool and you can use it for free

complex, nicely maintained, very pretty garden and pool area

good buffet breakfast

of the dining not managed well esp breakfast was a shambles

breakfast had many options

pool area with mountains views is spectacular

great breakfast, nice terrace with sea view, swimming pools.

the rooftop pool is fabulous with great views, as is the viewing area of the sea on the fourth floor

room clean, good rooftop pool with good sunbathing, nice balcony with sea/mountain view on 3rd floor

hotel offers excellent amenities, including a swimming pool, a well-equipped kitchen, a rooftop bar with a great atmosphere, and a tv (spanish channels only, which was not an issue for us)

location is wonderful, stunning view from the balcony even from the 1st floor, amazing pool on the roof with the view to el teide and the whole puerto de la

beautiful view, swimming pool next to the room, nice staff

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

was close to bars and the noisiest bar on the square, also near the bins so very noisy every day when they are

loud drunks in the street culminating in a running screaming match between a bunch of spanish kids on the sat night which ended up with a couple of police cars driving up the plaza to tell them

basic but all you need central to everything- kitchenette was great and loved the roof top pool

location, very friendly service, comfortable rooms, very nice view from the hotel pool - perfect for a business trip or

there is music from a bar (a live person singing), this stops at 12

breakfast with a very wide variety of choices and a terasse looking to the ocean and the teide, pool so great, everything was perfect, thank you so much again

pool is not open until 1100 and closes at 1700

in the morning at breakfast you look at the ocean and the mountain

breakfast was also great and the terrace is as nice as in the photos - worth it

busy and lots of restaurants but less nightlife than playa las americas, though there is an irish bar molly malone if you like old irish men singing traditional songs

the pool on the roof was a beautiful retreat

location stayed here before pool on roof bonus only for residents receptionists were

the pool on the roof is great, good strong loungers an wc facilities also there with drinks vending

location in the middle of town is brilliant and roof terrace with pool is great

nice clean place, spacious room, bear the beach and near bus station.. nice roof pool as well

room was too cold the mattress was too soft could not heat with the air conditioning poor wifi in the

wifi was usable for media streaming

close to beaches, the hotel was typically spanish the room was nice size clean and tidy, the wifi was hit and miss, the breakfast was better than the evening meal, the staff were friendly,

wifi wasn't working at our room at all

was clean, modern and had a very comfortable bed, great shower and a few english tv channels the wifi was excellent too

spa & jacuzzi at no extra cost

the breakfast was really good with great choice and also well organised and controlled

cleanliness, staff, location, good breakfast, hall

of on site bar and tha one affiliated to the hotel was outdoors and very uncomfortable seating

chamber maid, bar staff and waiters all outstanding

you have to pay for wifi.

wifi is terrible, its basically non existing

wifi only available in public areas.

wifi in the rooms would of been more useful

wifi only in lobby

air conditioner did no work, the wifi in the room is no working so you can not connect your divises to the tv, the dinner was ok la

wifi in the room

size room, tv, wifi, great breakfast, dinner, newspapers

the wifi wasn't effective

no wifi ! or didnt work.

internet wifi

front of the seat; white net curtains, though clean, were grey with age; appalling, barely usable wifi - the signal was stronger from the hotel next door; only one usable power socket, awkwardly

the breakfast was fantastic, free towels for the beach and the pool, wifi was very good, rooms cleaned every day

wifi is excruciatingly slow - like dial up speeds

wifi connection at the pool and reception was good but at my room, the 11th floor, not or hardly

wifi internet (almost unusable, except for early mornings or very late evenings), expensive private (-)wifi tripped out on the final day but remained accessible in the foyer. (+) comfortable bed, wifi was ok (3rd floor) (+) the wifi worked, and was quite fast (-) wifi was not always working (-)wifi was ok but not the fastest (-)slow wifi (-) the wifi and chromecast in the bedroom wasn't working and nobody bothered to come fix it during our (-)no wifi for 3 days. rooms not updated.

shows for kids there was no variety in the evening at the bar toilets were not completely

spacious, modern, and impeccably clean, it featured a comfortable bed and a private balcony where i

dated furniture in rooms, no room service, too little elevators for huge building

is aditionnally charged, the spa

who likes massages, i can recommend the aroma spa nearby

gym was a bit tiny, not that anything can be done about it but i would say that this is the only

and floured swimming pool area, spacious and well equipped room (junior suite), staff very kind, rich buffet at the

the spa area was closed due to covid even if it was advertised as open before booking

loved the location and the fabulous, leisurely breakfast

adults fully renovated hotel, the spa is the highest 15€ pp put it is out of the ordinary

the music at the top bar and restaurant was dreadful that was the only fault

we enjoyed the gym and spa, cleanliness, room design, freshness of food, happy staff

staff, breakfast, location, cleanliness, parking, pool, bar and especially view to the atlantic ocean

not a single fault regarding hotel all staff lovely and helpful the spa is absolutely beautiful and the views are just amazing, you won’t regret staying at atlantic

staff, everything was amazing, the sense of history ud83dudc97 everything was wow, our kids were super impressed

room in old chapel was beautiful, lovely bed linen with separate bedroom and bathroom for kids,but still part of same suite

the wifi was poor.

wifi sketchy. two single beds rather than double

the bed was very comfortable

luckily i was staying at a place with good wifi in order to download the app without using all my data

wifi was weak in the rooms but ok in the lobby

rooms, very peaceful, has a lovely pool

swimming pool 24/7 open

good breakfast, the pool and public transport nearby really added up to an exceptional experience

swimming pool with cover - even late night when outside was cool was nice and warm around pool

place with great view 20 minutes from puerto de la cruz warm indoor pool heater and warm blanket in the

my kids enjoyed

things to think about,it could be better to add small thing to the kitchen, like a mixer, a water boiler and big coffee maker

kids were super happy to rin around and play on the small

a similar, more savoury scent lingers in the kitchen which made me want to start cooking right away

bathrooms could benefit from a bit of improvement along with the kitchen

a birthday present which was so kind we went to the attractions in the south most days with the kids and returned to our haven in the evening for food and games

we also enjoyed a lot playing and just being on the finca itself, i think families with kids may appreciate it

perfect for our family with small kids, very safe since all fenced

wifi didn't reach our room so we had to stay in the courtyard for internet (which was not bad at (+) wifi is also available (+) reasonably good wifi in rooms but good wifi in the lounge area (-)the wifi didn t really work well (-)wifi was very slow, on occasions did not work at all (+)vintage/old spanish style, but at the same time modern and very cosy:) very good location, good wifi (-)wifi not available in the room. (-)tv has only spanish channels and wifi is slow. (-)- little bit noisy from kitchen and other rooms - wifi was not very stable

we got our breakfast, which was delicious and plently

r family owns a banana plantation) in the smoothies for breakfast

even get to try her home-grown bananas

breakfast was fantastic - loved the fresh banana smoothie & all the fresh items provided

a delicious breakfast with a good variety of food

delicious breakfast

breakfast is amazing

breakfast needs more variety and the criossants need to be fresh

very nice breakfast with homemade cakes. eggs as you like , on demand.

restaurant, nice spacious room, good wifi

he provided very basic info re breakfast, wifi, the room and keys and the restaurant being closed for dinner

the room also had a tv, free wifi and was overall very cozy

ter a slightly tricky arrival)

there is a parking in front of the house, and areas in the garden to sit and chill

we were told the swimming pool downstairs is from time to time flooded by the tides and the building itself has been affected

comfortable with great views alfonso was so helpful loved the sea filled pool as

apartment has everything you may need for comfy stay - kitchen is fully equipped

the kitchen is well-equipped and everything works perfectly

there are two wonderful beaches near the apartment - one with a natural pool, the other sandy

breakfast was good with a varied selection of food, nice coffee and wonderful welcoming staff

charming peaceful hotel in the countryside with a heated swimming pool and a very good restaurant

breakfast was delicious too and we loved the pool - you have distant sea views here as well

laundry service very reasonably priced

even has a heated pool

there is no pool available, but it’s not actually in the list of amenities included

the big swimming pool across the road, quiet location.

didn˙t know in advance that we won`t be able to use the pool, leaking in the bathroom, we expected more variety from

we could not have time to spend in swimming pool or for breakfast, we had to leave early morning

neighbourhood with use of a very good community pool just opposite the accommodation

hotel is a bit old school but has everything you need - pool, entertainment, snooker tables, bar, karaoke ;) etc

the gym was not why we booked at all but it is very diminished. it could be noisy for some..

entertainments (bar, pool table, club, shops, gym

the breakfast was well organised with an amazing range of foods, replenished often and very tasty

the breakfast was fantastic, the dinner was great

the acoustics in the room makes all sounds so loud - if there are kids in the pool, you might need some earplugs to relax

loved the swimming pool

the pool (even if not very big) with amazing view on the teide

also we used a small swimming pool that was very relaxing after a long trekking

+nice kids

we couldn’t manage to enjoy pool because of bad weather

great selection of breakfast

did not use other facilities but they looked amazing like the pool and yoga and wellness rooms and spa

the property itself was perfect for relaxation, featuring a beautiful pool and a soothing jacuzzi that added a luxurious touch to our vacation

and elaine prepared a delicious breakfast for us every morning, with great care for special wishes

everything you need in the kitchen

in the kitchen, there is no hot running water, which has to be carried from the nearby bathroom

kitchen is equipped pretty well, apartment is designed neatly and traditionally, although a little

awesome digital tv & excellent high speed internet (finally - somebody has wifi done (+)good wifi (+) free wifi and netflix (although i didn't use (+) room was comfortable: crisp white bed linen, good wifi, good aircon, good shower (-) the wifi was awful, almost always disabled

being with 3 small kids we had at least one

overall, it's great property especially good space for kids to run around

they have a good spa area and a little baby gym where u can use some stuff

you're wanting to utilise the gym facilities, it is a bit sparse (no dumb bells) fine if you're prepared to be creative though

the associated spa is well worth a visit, i was in the middle of a running holiday and took the opportunity to

enjoyed the spa facilities

the gym is very basic - focused on cardio only.

size of room, stunning views from roof terrace, facilities, breakfast choice, wifi speed, cleanliness, short taxi ride from airport, massage spa very professional, decor

wifi kept failing and had to re register every time

wifi would switch on and off every other minute, maybe there was less coverage because our room was

the wifi setting was a bit tricky on my macbook but the it support came out immediately and fixed it

nice bedroom, bed etc. wifi not bad. lovely public areas.

kitchen is in common, the same with little saloon with board games and books and washing room

very well equipped kitchen, you can find everything to the smallest detail

you have a fully equipped kitchen with free coffee an tea and a fridge to use

comfortable bed, spacious room big, fully equipped kitchen, laundry, central location

the kitchen there is a really low door so we hit our heads several times on that wooden door frame

wifi in the room is very bad

very fast wifi

fire alarm went off in the night with no explanations, and the wifi didn t work for 30% of the trip

wifi stability/signal needs to be improved.

wifi is very slow

wifi is good and the add on breakfast is excellent value

only could we wifi access in the common area wich i find quite

wifi wasn't working properly pillows weren't so comfortable you'd probably need a car or taxi to

wifi?

had signal in our room, but after connecting there was still no

liked the silence, the landscape, the room (comfortable, good wifi, heating), the staff and especially the quality of the restaurant (-)wifi was sometimes unreliable. (-)wifi was very unreliable, it worked in the evening at the restaurant, but i couldn't get it in the (-)wifi signal in rooms terrible. breakfast a little basic (croissants very small and hard).

the hotel has parking and it is an ideal location if you have a car and want to explore the island - about 30+

views from the room's terrace and property, easy parking on site, nice jacuzzi

kettle, no water

great location with free parking

noticed that we were using our laptop outside our room and asked if there was some issue with wifi in the room

the wifi device was placed in the hallway and the only places in the room where we had enough signal

clean hotel, great breakfast, very polite staff. comfortable bed, very good wifi.

wifi dinner menu was non-trivial - some offers should be preordered and that was not mentioned in

table although the room was large) wifi very patchy breakfast disappointing

wifi in the room didn t work first night. location is a bit outside city center.

wifi was a bit slow

wifi connection in our room

information on wifi in room. it was only on display in reception.

7) was weak - we were distant from reception.

wifi wasn't the fastest.

great wifi

roof terrace and two jacuzzis, selection and quality for breakfast, proximity to shops, wifi speed

good wifi

modern and clean room, fast wifi

brand new room. modern equipment. high speed wifi. nice surroundings near a peacefull park.

free wifi was handy and reliable

their wifi was fast and allowed me to work with no interruptions

and helpful staff comfy pool area with a large pool

wifi connection isn't bad, but the system to connect to the wifi is not really friendly

y by day) car parking very close by, well equipped apartment, comfortable, well stocked kitchen

apartment has equipped kitchen, that is nice

the kitchen has all needed equipments and induction stove top that is pure luxury

room - 405 was clean and comfortable with a little balcony and ok wifi

is fantastic, wifi in the room was excellent, staff was extremely helpful and friendly

free wifi and fridge available,

would be better with wifi in the rooms.

wifi was ok but only available in 1st floor lounge

the wifi was fast and the staff very friendly

the wifi dropped several times but then got working again. but that wasn t a big deal.

good wifi

wifi, old installations, sticky table, expensive, small room and they wanted to charge for an extra

wifi good in lobby but poor in rooms - but this is very common in hotels

good wifi

central location, free wifi.

wifi set up a bit strange, make sure you book their paid parking well in advance

wifi very unreliable. we had to sign in every ten minutes.

wifi is bad, slow and frequently disconnects

gym is a joke and difficult to access

the hotel offers a lot of services like restaurants, gym and a rooftop

gym / fitness room was not inviting and very poorly equipped

hotel's vermutteria bar was also nice and trendy

they are working on the gym and terrace so in the future it will be surely a place to return to