clean hotel, great breakfast, very polite staff. comfortable bed, very good wifi.

noticed that we were using our laptop outside our room and asked if there was some issue with wifi in the room

room equipment

table although the room was large) wifi very patchy breakfast disappointing

wifi was only available in reception, would be nice to have in the rooms

wifi not working very well

wifi worked well

t did work in other rooms).

wifi wasn't working properly pillows weren't so comfortable you'd probably need a car or taxi to

wifi?

liked the silence, the landscape, the room (comfortable, good wifi, heating), the staff and especially the quality of the restaurant (-)wifi was sometimes unreliable. (-)wifi was very unreliable, it worked in the evening at the restaurant, but i couldn't get it in the (-)wifi signal in rooms terrible. breakfast a little basic (croissants very small and hard).

the hotel has parking and it is an ideal location if you have a car and want to explore the island - about 30+

views from the room's terrace and property, easy parking on site, nice jacuzzi

bar and restaurant have not yet opened - essential if you trekk long as there are not so many

ample parking space too

fire alarm went off in the night with no explanations, and the wifi didn t work for 30% of the trip

very fast wifi

wifi in the room is very bad

wifi is very slow

wifi stability/signal needs to be improved.

pool was nice and good breakfast

rooms are nice with original touches, breakfast room still to be finished, but swimming pool is ready and very inviting

breakfast would have been better for me, because of early programmes

the breakfast was amazing, lots of different types of food, some of them are homemade.

& rice was overly salty and too dry like it overstayed it's welcome in the oven) dirty swimming pool (maybe just nobody expected us to go swimming in

also, there's a small indoor swimming pool which is good for cooling off after a hike, but it would be nice if they put some loungers or

our kids was very hangry but no other possibilities to eat at ghis area

bot much really. pool showers were cold and bike in gym was broken but that’s pretty much it!

the acoustics in the room makes all sounds so loud - if there are kids in the pool, you might need some earplugs to relax

the hotel is great with swimming pool, gym, bar

utside it was fine

wifi was a nightmare, it didn t work in our room

friendly, helpful staff. good size room excellent wifi isolation, well away from any town noise.

wifi was sketchy in our room

the wifi was not working when we got there but the manager kindly let us try their own network, but it

breakfast very satisfied, a choice of everything for everyone

all the staff were lovely, breakfast excellent

very large room with balcony, clean bathroom, very friendly staff, sufficient breakfast, great location

breakfast is lacking vegetables..

breakfast was great, staff were friendly

they even volunteered to give me a late check out since it was after 2am when i arrived

there is a parking inside the house

the parking was available

large home large kitchen, dining, living room area quiet parking on site great views seating area outside 20 minutes from the ferry

place has parking space too

parking

slow wifi , no coffe machine

get wifi in my room i had sit either in the bathroom or by the door to the hallway, as it was too weak

parking spaces behind the hotel; spacious room; adequate breakfast

bed was a bit to hard, wifi dosent work well

the wifi wasn t reliable while i was there.

really bad wifi and the smallest tv i've seen in 10 years!

was problem with wifi connection pretty much throughout whole our stay

wifi was absolutely appalling

wifi problem may have been with my device

great hotel,spotlessly clean,lovely friendly attentive staff. excellent wifi. great food.

why not have tv in sitting area lighting poor in living room/kitchen overhead shower not working

huge balcony (normally such balcony could be for three hotel rooms), beautiful ocean views and a kitchen

very basic kitchen tired decor and fittings

also missing kitchen extractor and several essential utensils didn’t help either

kitchen was stocked with all the things needed to cook

breakfast was good, varied and enjoyable

00 can't use balcony on night room basic no entertainment nowt for kids

great breakfast too with beautiful views

i and my kids lived on the fifth floor in a room overlooking the busy square and the ocean

direct access into sea, amazing sun rise views having breakfast on balcony

wifi in the room is terrible

wifi was also included

wifi in the room and pool area strong and good enough for calls, streaming und all the other stuff

the beach is so close the wifi can still be received

wifi could be a bit hit and miss but generally worked fine and i'm really nitpicking here for

the 24-hour heated pool was a standout feature, offering a serene environment for relaxation

the pool area is just serenity itself

breakfast, drinks and snacks in the bar are really delicious

i have the utmost respect for the chef, i'm sure the dinner menu will be as exquisite as the breakfast and lunch offerings

wonderful hotel with an expertly managed atmosphere, great for couples or single adults who want to relax in a peaceful and quite setting

i personally chose to sunbathe, use the gym, and sit at one of the three bars where you could get all the drinks you wanted

spa, 10€ each just for privacy, for an overheated pool, and spa treatments that they hurt more

big mention for juan ramon for his fine bar skills and attention to detail, his baraquitos are magnificent and also to arturo for his

very beautiful interior and exterior, amazing and various breakfast

feels a bit impersonal and perhaps too big (but some people like it) - doesn’t have a spa and the gym needs some renovation

breakfast was delicious and so fresh. plenty of choice. with very good table service.

unfortunately the wellness/spa service was poor

choice of food, breakfast, lunch and dinner, friendly efficient service

highly recommend hotel to ask the spa store to hire more people to ensure royal level can have the priority to book massage

the royal level beach and bar were also great features, and the staff were friendly and welcoming

well equipped, multilevel room with pool level access

(but it shut at 5) serene hotel, yet with plenty to do - a small kids arcade room, badminton, table tennis, mini golf, pool, spa, crazy golf, reading room, chess,

i really liked pool area and gym facilities

good music on the pool bar and excellent bartenders and i really recommend the massage tent (maria) has a magical hands

was the entertainment team who regularly set up games in the pool through the day , opened kids club in the morning & provided evening entertainment

was spotlessly clean, the shared kitchen & bathroom were both great with an alternative bathroom & kitchen on the excellent roof

complex has its own shared kitchen but on the ground floor is a wonderful bar restaurant which does amazing food all day

kitchen was great and complete

access to an equipped kitchen (kettle, toaster, microwave, refrigerator)

shared kitchen had plenty of things to cook with

near the airport and very clean. kitchen available for use.

ocean view- keep in mind that most overlook the patio and there might be light and noise from the kitchen and the neighbouring rooms

kitchen with appliances was available for guests

interesting experience with a shared bathroom and kitchen

the kitchen is really well equipped

was located within walking distance to two golf clubs

got an half hour early check in without even asking

everything great staff and pool

facilities, game room, gym, spacious apartment, balcony, kitchenette

approximity to airport, very small town, so not much to do except golf and submarine trip.

cafe bar so reasonable and great food

the bed was comfortable with a medium to firm mattress the kitchen had essentials but could do with extras such as a bit of washing liquid a cleaning sponge,

spacious apartment with a balcony and kitchen

pool, wind sheltered, good location, nice weather, spacious apartment, well equipped kitchen ( i didn't need

when you book all inclusive like we did you couldn't take a drink at the bar after seven

the wifi in my room wasn't stable. i always had trouble getting internet.

they offer you tastes horrible sometimes the quality of food was poor

the wifi in the room wasn't working

wifi troubles , difficult to find room when u check in.

wifi sucks

location is only good for people with car, no wifi bad:when we live there the hotel is still under construction, so some noise at the early

only thing that was not perfect was wifi

the wifi was not fully fitted when we were there but the manager gave us a portable modem which helped

nobodies fault ud83dude09 tv not set up yet for wifi, so only one english channel

no wifi

breakfast was the only meal we included and it was excellent, great selection and it is was great

the charming staff were friendly and helpful, pool good and convenient, breakfast buffet good

ideal for families with the siam water park only 10 mins away my free bus or 5 mins (5 euros) in taxi

also unlike previous visit you had to go to the bar to get a drink- no table

great and tasty breakfast.

the wifi was a little intermittent but the staff were informed.,

wifi in the room

each room with its own wifi code

wifi could be better.

really poor wifi, breakfast only from 9am, no 5th bed linen provided for us...

shows are just ok the gym is small and not well equipped walls are quite thin we could hear the

try to climb them,we was too afraid to fall down ud83dude1e this was just our problem,older kids or someone who dont with a child this is nothing

place to stay with family ud83eudd70 silveo at the pool bar was a nice friendly man

breakfast was delicious and staff were very friendly, also shop within the hotel was very good.

the room also featured a well-equipped kitchen, which i didn’t use as i opted for the all-inclusive package, an excellent choice as the

wifi could be better. i didn t like the all inclusive wine, but this is probably my problem.

the wifi in the rooms was very slow and unrealiable

wifi did not work.

only one problem, the wifi was sometimes very very slow.

wifi is free but actually it s not working

have stayed at hotel 3 times now and this time wifi was particularly bad. very sporadic,

wifi a bit poor in some parts of the hotel

as i needed to return to the reception to find out login to wifi

wifi worked on the first day but never after that.

good location. very clean room and bathroom. breakfast was good. wifi was very good.

quality of the diner buffet was medium and the quality of the wifi at the terrace bar and swimming pool was very bad

free in room safe and free wifi

not a genuine double bed - wifi was spotty in our room and rooftop pool area - long trousers required for men in restaurant

wifi connection not really reliable.

told a late check out was possible and then it wasn't

wifi was difficult to access

out wifi/bar opening times, taxis, etc) but were waiting in line for ages while people in front were

wifi was excellent

wifi fast

a few times people had quick enquiries

the breakfast buffet catered for your every need with waiter service bringing your eggs of choice and

adults only … location …. beautiful comfortable bed and excellent food

we specially enjoyed the spa and the billiards room

breakfast was great, good menu to choose from and plenty of choice for something to eat.

adults only and access to the golf course

if you want to use the wifi - be ready to put in your passport info for the registration and it still does not work

helpful and always smiling, the rooms were immaculate and beds really comfortable, slept well, wifi throughout the hotel and rooms

priced, bad wifi, noisy music by pool, uncomfortable beds, no table to put laptop in and sit down

staff was professional helpful and friendly, the hotel was spotless clean, room service - excellent

pool was heated, rooms were clean, great mini disco and entertainment every night, good location,

location g324 was not as good as expected balcony was close to upstairs bar which played music directly onto balcony 10am to 10

breakfast and evening meal was always cooked well with many choices with fish, chicken and meat on

good indoor and outdoor bar areas

beautiful bar and pool.

the kids are very well behaved, but still - they are young and pool is extremely quiet and nearly all

modern in its appearance wifi coverage was excellent

wifi was also really speedy

wifi, parking, baggage weight machine)

wifi excellent

wifi signal is week and internet speed slow

there are basketball court, soccer field, mini golf, spa /family spa and also adult only areas, including adult only bar and spa as well in separated

and our airline left all passengers stranded without accommodation, to the restaurant and bar staff, porters and cleaners

a couple of suggestions maybe change up music round pool could have done with sn iron in the

restaurants were poor. although breakfast great

while also having spa, rooftop bar and pool area for adults

the location was good a lot of swimming poles a gym (not recommended for weight lifters such as bodybuilders and power lifters)

swimming pool is fun for kids

location great gardens with path paths way flowers etc. pool all stylish

i enjoyed using the gym every morning and the very short walk to the beach

the roof top bar and pool was a bonus attraction too

very close to the beach and being able to use the beach bar and sun beds as part of our all inclusive deal was great

comfortable beds, spacious balcony and the kitchen had everything you need to prep your own food if wanted

no milk at breakfast for cereals even though cereals were out, had to go up to the bar to ask for a glass of milk

it would be great if there is an option to buy food from the bar at the swimming pool when you are not on all inclusive option

towels on sunbeds even before breakfast

fantastic, a select few around the pool, no noisy music or building works or children

the staff was vigilant and very responsive and the breakfast was absolutely

quality small hotel, cleverly positioned within a much bigger hotel (so we had the quiet of the 'adults only' with all the facilities of a bigger resort

the view was amazing and so was the pool and the hot tub

refurbished and looks good the pool area and staff are great

the kids day time and evening entertainment was great

the rooms where really nice decorated and spacious. we enjoyed the time in the pool.

facilities are quite nice, especially the swimming pool breakfast buffet was nice with a good variety of choices thank you for a great stay

gorgeous location looking over the golf course

and interior of suites are fantastic breakfast delicious heated pool great place if you have kids all staff very friendly except one

wifi was good

comfortable bed and, very high quality wifi

kids club was excellent

heated pools, lovely staff, gray kids mini club, excellent buffet breakfast

- the room service menu was not available in the room, and the app did not work

great breakfast,comfortable beds, free bottles of water each day, champagne when arriving, good wifi

wifi didn't work at all the sink in the room was clogged and in bath tube water went outside while

tried to call the hotel a few days before to make sure wifi was strong and ask a few questions about covid restrictions

location, sea view, staff and area in general is excellent poor wifi experience which took 24 hours to resolve but staff made up by offering us a departure room on

with several different housings, wonderful bed, great food, very friendly and helpful personal, wifi

hotel, friendly staff, amazing breakfast with a lot to choose

we had bed and breakfast and the breakfast was lovely with a huge choice, can't comment on lunch and dinner

water in swimming pool wasn't warm, especially for kids.

were only bed and breakfast but the breakfast had plenty of choice and we had lunches at the pool bar which were all fresh and reasonably priced

gym being the prime example

all facilities they have starting with a gym with a nice view, yeah you read it right, finishing spa and food in the hotel

we enjoyed the entertainment in the evenings and there was also plenty for younger kids

i’d definitely go back here and would highly recommend and if you play golf, lovely golf course on

the resort is in middle of golf fields so really safe for kids to play free within resort, one way in and out through friendly

there is a small gym but not many people attended, fairly small place

cons: it’s hard to come up with anything, but if being picky, a better children’s pool area with a slide or something similar

is available from 7am - 9pm, whether it’s breakfast, lunch and dinner or going to the snack bar which has a good range of choices, fresh olives available in the evening behind the bar and

staff all over the hotel from reception to the dining hall, bar and entertainment tram to the cleaning staff are so friendly and go out of their way to smile

we were 2 couples with kids, he was always preparing our table in advance, with child seats and cutlery, very friendly and

food was good, pool area great

all the staff, from the reception to the guys of the mini and kids club, from the housekeepers and maintenance guys to the restaurant and kitchen staff

everything was kept very clean pool, waste bins, rooms public areas centrally located

kids activities are so good and stuff is really helpful.

complimentary drinks in the room, friendly efficient staff dealing with queries instantly, pool area, new arrangements in the restaurant (more fresh fruit and veg compared to last year)

no indoor entertainment for kids like games room/arcade

breakfast was delicious one of the nicest and best quality brealfast buffets i have eaten from

late check out very reasonable and until good time also

in was quick & welcoming, with a drink provided, golf cart transfers to our villa plus a complimentary mini bottle of wine & water in the room

the breakfast was exceptional with an enormous variety of high quality food

there's hardly any reason to leave it for more than a short trip to a zoo or water park

(apart from the little sausages) staff very friendly all over the hotel - housekeepers, bar, kitchen, office

specially want to mention georgina and the other bar personnel was really helpful, always happy

also present a small gym hall with a few equipment

great staff. great location for kids.

hotel has been fully renovated and it’s small villas were perfect for a 4 family getaway with kids

there is a hookah lounge, smoke cafe , supermarkets , japanese restaurant , water park and much more very close by

only the gym was free , for the steam and any spa service you need to pay > 15 euros

hotel was lovely and clean, pool was nice and warm and spa was amazing.

of the golf course, breakfast was really good, staff very friendly and helpful, maid service

gym could do with an upgrade

and dinner, professional kind employees, couple of sunbeds with sea views, good and clean gym, wifi works well, the beac is 2 min

cleanness, furniture, plenty of food (perfect variety), rooms, place and activities for kids and adults

gym

a bit more options for kids,like a playground with swings,slides etc

entertainment for kids and adults in the evening was

adults only quiet oasis in the hear of the action if needed too - with friendly professional

we used the spa for a couples massage which was also great and did yoga every other day under a ring of palm

bedroom accommodation excellent. food good. pool and sunbathing facilities great

small gym

breakfast and dinner were very tasty, a very big buffet with a great varied choice of dishes (sea

games, gym and the spa - we spent an afternoon in the spa and sauna

had a suite which was lovely but was just underneath the gym so a bit noisy when they played loud music or people ran on treadmills or thumped the weights

the facilities around the resort are excellent, with the pool always clean, several bars, rooftop gym and spa (at extra cost)

also the breakfast was amazing

spa experience could be much better

gym equipment sufficient for our needs

- plenty of sunbeds around the two good-sized pools - room and communal areas were very clean - spa treatments and therapists were fantastic and good

65+ year olds, i didn't realise adults only meant pensioners only

i wanted to use the spa but it was closed because of covid restrictions.

only small downside was the spa opening hours — it opened at 10 am and closed at 6 pm, which felt a bit late for us since we

pool was lovely with lots of sun loungers and all getting the sun all day

breakfast and dinner were excellent

beech, the staff was very friendly, the entertainment was wicked you get plenty sun around the pool, the pool was warm which is good for january

pleasant staff especially the blonde haired girl in the bar at night,fantastic breakfast

staff, the food, the bath, everything was very clean and nice to have a late check out breakfast and the fresh juices flowing was nice

the wifi was extremely poor and kept slipping off, so you had to constantly re-connect

they follow strict covid safety measures, good for vaccinated adults who can relax

all inclusive hotel: very good restaurants, gym, swimming pools, day and night entertainment

food and pool area, great location beach on doorstep, comfortable room very clean, excellent customer

ple beds) and customer service

wifi for only 1 device at the same time, absolutely not good for a 5 star hotel as some hostels in

wifi should be free everywhere and not just in lobby

poor cleaning of the room and bad wifi connection.

i couldn't connect to the wifi from my room

necessity to sign in for poor quality wifi every 24 hours across 3 devices

gym weight equipment needs to be updated.

it was even better eating breakfast on the balcony overlooking the pools and the sea

the room was a very good size and the choice of breakfast and dinner were excellent

the multiple pool area with the fantastic infinity pool looking out to the sea is truly breathtaking and a

shallow pool which i assumed was for kids, is apparently where kids are not allowed to play with floats or any kind of toys

4 star hotel should have wifi in the rooms only one english speaking tv channel available is not 4 star the restaurant is

wifi throughout hotel & grounds is good

dated rooms, poor wifi connection.

wifi coverage is more than excellent, but the internet speed could have been a bit faster,

wifi in the rooms was basically so weak it was non existent

unable to get wifi not used to single beds

wifi is very poor and only available at reasonable quality in the reception area

wifi was very good in the lobby, but in our room and floor there was no signal at all

beach front hotel with modern if not huge rooms. good breakfast, pleasant staff, good wifi.

two bad things about our room was the air conditioning was a little weak and the wifi was non existant from there although it was brilliant once we got outside the door and all

separated beds and wifi

the wifi wasn t the best. maybe a little bit too pricey

some of the restaurant staff are very rude. wifi isn't great in some areas.

the wifi was awful, very weak,no signal,very frustrating,,so maybe need to improve on it

beer and vine is two times more expensive than in the city bars wifi didn t work inside the

great breakfast, super helpful staff, good location.

excellent service in all departments comfy beds and great location great swimming pool

the staff in the breakfast room, in particular loli, rosa and the other women were so efficient and friendly, and

no bar in hotel. would benefit with a bar on site

bar facility by the pool

good wifi throughout site

speedy wifi

wifi sometimes did not work ---another engineer in the room

were some renovations

gym and all the various classes were top quality

-wifi barely worked, which is unacceptable for a hotel of this category and price -the rooms could

bad wifi connection, the noise of people

good wifi

iters) - rude and unprofessional

wifi did not work in the room at all restaurant staff

very affordable & convenient laundry service (3€, usable at any time)

everything was perfect. nice and quiet accommodation. very clean and a big kitchen:)

the common kitchen area and living room are very large and have all the necessary items for cooking

liked the hosts and their attitude towards me as a guest, very warm welcome, i managed to get my laundry done at a very short notice after a week of sailing

when we arrived, there was a whole row in the kitchen: oil, spices, sugar, etc

-pool bar didnt accept cash

buffet, 3 pools, friendly staff, right by the beach, very good for covid regulations, good poolside bar,

breakfast was amazing, the location was great, nice clean rooms and huge pool area, staff were very helpful also would definitely stay

kids club was good. location was very good.

nice gardens, clean common zones, free drinks in the saloon, available laundry, good bar, very polite and calm housekeepers

the pool was perfect extremely relaxed and plenty of beds available everyday there was no 6am towel

only disappointment was that we were not allowed a late check out

new comfy sunbeds were great right next to the spa pool

conditioning in the room and in the gym need improvement

the gym very poor

wifi is for now a day standard bad

inexpensive wifi-12 euros for the week

to use wifi in the room it is necessary to have blinds open, also one day we did not have wifi signal at

wifi in the room is not free and needs to be

should provide free wifi in rooms not just the foyer

we opted for half board and had breakfast and dinner - i cannot fault it at all

room was a junior suite , it was fab but you could hear the music from the bar next door so an early night wasn’t an option but the bands were always good so that

live music in the evening at the indoor bar and live acts by the outside bar

breakfast is amazing

the pool was fantastic

fab location. lovely rooms. great breakfast and friendly staff.

self & 13 family members stayed here for 10days and we had a ball…very clean and loads for kids to do…staff were lovely especially christen on reception this lady is so caring and friendly

alejandro flores for this part in making our stay so wonderful, along with the guys at the bar who were extremely friendly to me and my family

the location, the accommodation, the pool,the staff

on day we were leaving we could have lunch and use swimming pool also stored our luggage till we were ready to leave very friendly

poor wifi

entertainment / relaxing area. / free wifi good. staff excellent

wifi always cut you off by the pool so annoying, the bed is two single beds pushed together when i

problems with wifi connection near our room, that were not fully fixed after several complains

poor wifi for connecting to computer and also for the in room google nest which didn't work

having to pay extra for the safe and the wifi.

hotel with great facilities, you do have to pay extra for everything like pool towels, wifi, spa etc

wifi was 25 for a week but only covered one device, so would be better if it could have covered

safe, minibar and wifi are extra

minibar,safe,wifi, indoor pool

the lack of variety of bread at breakfast

the private dip pool rooms are fantastic, they also really looked after us.

the breakfast was great and made us things that were not on the menu and nothing was an issue for them

the pool, clean, warm and great support staff next time i may upgrade to the rooms with a rooftop

the breakfast, everything hot, cooked to order and a lovely cold buffet and champagne for self service

there was a wide range of delicious food for breakfast and dinner

tried to join the rush at the crack of dawn so every place was always taken when we finished breakfast

the spa is excellent

amazing breakfast and dinner

loved the property pool was so relaxing

only beer available after 11 o'clock in the snack bar at the square

were so friendly and helpful, loved the help yourself during the day at the pool bar for food/ drinks

kids club heated swimming pools use of the sister hotel (bh costa adeje) variety of food at buffet

territory with access to a rocky beach and a pathway along the coast, nice facilities, great kids club and entertainment (kudos to noa, chris and cesar ud83dude07) food was various and fresh

gym is small but has everything you need and isn't busy so usually have it to yourself

free wifi is verry poor ( we use our data so it was ok) (-)wifi is not free (-)- they charge for wifi in rooms, ice buckets and double sun beds on beach area (-)minor matter - had to pay for wifi in room.great relaxing 6 days (+) - fast wifi - they let us borrow the kettle when requested at the reception (-) if i've to nitpick i'd say the wifi password / restaurants available inside etc could've been a bit more clearer (-)would have liked ot have wifi in the room and functioning power points by th epool. (-) i wish there was free wifi throughout the property (-)wifi was very bad and weak (-)you had to pay for wifi upon arrival which was not mentioned before our stay (-)wifi only available in reception and certain pool areas, inconvenient when you need to access email

prices at the pool bar a bit too high

gym close too early, i.e. at 7pm.

the breakfast and pool area are superb.

borderline hostility from spa receptionist

is the same problem i suppose)

wifi in room rubbish

wifi

wifi the entire time we were there for a week service understaffed and bad service due to that,

it's a really minor thing, but the wifi in the room was not very stable.

the provided no information at check in about anything regarding the restaurants, towels, wifi, shuttle to the beach or anything at all

wifi was poor, it was sometimes hard to watch a youtube video not to mention uploading some photos

wifi was good for work, stunning surroundings to walk about

excelent wifi

wifi in the room is bad

everything was on qr codes but wifi was sketchy at times

could be much cleaner

quality of the wifi was not good all around the hotel area

the wifi coverage was not good across the hotel

ere is sand on the surface, which potentially makes the court traumatic) wifi in the room is a disaster, but i assume this issue characterizes tenerife as a