swimming pools were super clean and fun

cleanliness and facilities for kids

the selection was huge for breakfast and dinner

the breakfast needs to be better for vegetarians

great kids club, sky walk, spa, gym - just great

exceptional breakfast and dinner, cozy pools.

a big hotel, it was lovely, huge room, lovely pools, very clean, huge array of breakfast choices

for platinum is special place and some other offers for breakfast (fresh juice, pancakes etc)

i used the gym as well, which was perfect

the infinity pool and help yourself snack area and fully stocked bar was amazing

it has a gym, spa and evening shows

very professional staff, loved the location of the hotel, nice pools and gym

it has a gym, spa and evening shows

good gym and pool, not too busy and no fighting over sunbeds when we were there

very good thnx to all staff rooms cleaned every day kids entertained food very good to all tastes highly recommend place where to

the kitchen there is a really low door so we hit our heads several times on that wooden door frame

house is really great, the rooms, the garden and the kitchen are made so stylish and nice

with a lovely shower (even though it was stated as a shared bathroom), very well equipped kitchen, perfect location, lots of parking possibilities nearby

the kitchen is very well equipped for cooking

comfortable bed, spacious room big, fully equipped kitchen, laundry, central location

big bonus points for drinking water tap in the kitchen, spacious breakfast counter, a large selection of beach toys, and parking space in garage

four pools one an adults only all manor of game gym its

how spacious it was & that there was more then one pool to chose from if one was very busy

your larger to shots or shorts cocktails tea coffee all maner of fruit drink and slushes for the kids

bar staff

the property features excellent facilities, different pools and an excellent animation for kids

wifi the entire time we were there for a week service understaffed and bad service due to that,

no wifi but didn't need as rocking music

is the same problem i suppose)

wifi

wifi in room rubbish

but the put together those 2 singles and they put a double sheet so at the end was ok and the wifi is not working properly

ere is sand on the surface, which potentially makes the court traumatic) wifi in the room is a disaster, but i assume this issue characterizes tenerife as a

wifi could be stronger throughout the property

everything was on qr codes but wifi was sketchy at times

another disadvantage - there is no wifi in the room

excelent wifi

- wifi was bad

the provided no information at check in about anything regarding the restaurants, towels, wifi, shuttle to the beach or anything at all

wifi had constant problems

the wifi was absolutely terrible and the fitness centre was a joke

at the pool bar wasn’t good when mary wasn’t there

gym is small but has everything you need and isn't busy so usually have it to yourself

swimming pool, view, garden, flowers, bar terrace, a la cart reataurants

were so friendly and helpful, loved the help yourself during the day at the pool bar for food/ drinks

round the pool all day, so i ended up having to buy long sleeve rash tops for myself and the kids

wifi sometimes did not work ---another engineer in the room

speedy wifi

good wifi throughout site

adults only - perfect hotel and location - 5 star all the way.

could have done with a rower in the gym

breakfast is amazing

superb breakfast and stuff was super nice

breakfast needs more variety and the criossants need to be fresh

very nice breakfast with homemade cakes. eggs as you like , on demand.

traditional canarian hotel with antiques,hidden rooms and polished floors we arrived by bus early ,check in is 2pm but our room was ready and we were allowed an early check in which was great

wifi didn't reach our room so we had to stay in the courtyard for internet (which was not bad at (+) wifi is also available (+) reasonably good wifi in rooms but good wifi in the lounge area (-)the wifi didn t really work well (-)wifi was very slow, on occasions did not work at all (+)vintage/old spanish style, but at the same time modern and very cosy:) very good location, good wifi (-)wifi not available in the room. (-)tv has only spanish channels and wifi is slow. (-)- little bit noisy from kitchen and other rooms - wifi was not very stable

the hotel accommodated my dietary needs with gluten-free bread at breakfast

r family owns a banana plantation) in the smoothies for breakfast

breakfast & staff were amazing

breakfast was served on the beautiful patio between the trees, plants and fountain

wifi throughout hotel & grounds is good

dated rooms, poor wifi connection.

wifi slow. not enough sun umbrellas. same music everyday at dinner, morning.

wifi is really not stable.

4 star hotel should have wifi in the rooms only one english speaking tv channel available is not 4 star the restaurant is

paying for parking...wifi was variable

necessity to sign in for poor quality wifi every 24 hours across 3 devices

poor cleaning of the room and bad wifi connection.

on the first day, wifi connection in my room was weak, but once i inform it to the receptionist, they fix it very

wifi needs to be improved in the bedrooms area

since it’s adults-only, it’s mostly quiet and relaxed

gym equipment sufficient for our needs

location is quiet. adults only hotel beach / beach bar

4 star hotel, for adults only

swimming pool a bit cold. shame it wasn’t heated.

coffee during breakfast could be improved.

also all cleaning and pool staff really

you have to pay for water at dinner and throughout the day , it is provided at breakfast only

little english tv, drinks and food at pool bar quite expensive , for example cheese and ham toastie 7-50

not with smaller kids, though

spending almost a week at the hotel we asked for a late check out and we were told we had to pay €50

it in tenerife these days), very nice pool area (several pools, some of them heated) and pool bar (thanks justin for the drink service), excellent restaurants (thanks ana-maria, luis and jose

breakfast top class

pilates and aqua gym classes with monica were great

late check out very reasonable and until good time also

wifi was excellent

wifi was difficult to access

out wifi/bar opening times, taxis, etc) but were waiting in line for ages while people in front were

a few times people had quick enquiries

wifi fast

they helped us book a round of golf at a nearby course and also spa treatments at the same course

a vip area they put us in room 1106 which had free drinks a private buffett ‘a butler ‘a pool outside our room exclusively for only

only gripe i would have is that you recommend that the entry to the spa should be free it costs €20

breakfast 10/10 and suite totally wonderful, staff and management are

evenings were lovely ,great food and service and the bar situation and service were second to non

wifi didn't work at all the sink in the room was clogged and in bath tube water went outside while

location, sea view, staff and area in general is excellent poor wifi experience which took 24 hours to resolve but staff made up by offering us a departure room on

tried to call the hotel a few days before to make sure wifi was strong and ask a few questions about covid restrictions

parking was free, no weird pressures to tip or not to tip, no hidden fees for room service or wifi - this hotel is doing the right thing for their guests and i would return here

bad wifi

acua gym was fun, plenty of sun beds, resturant by the pool for dinner vas very good

breakfast was good, big space, never too crowded, good food.

there is also a mega, brand new gym in the basement

for an hour (which we didn’t do as our baby too young yet) they have a little pitch and putt golf area, spa and children’s pool with slides etc, looked great but never didn’t use these

no pool tables

wifi was good

comfortable bed and, very high quality wifi

limited food for room service

there is also an area reserved for kids

d not seem fresh)

location and very quiet and private setting, excellent breakfast and some nice treats served throughout the day, the butler service was useful although

the pool was heated and the view was amazing

everything was amazing the breakfast, the room, the view and the staff

the view was amazing and so was the pool and the hot tub

refurbished and looks good the pool area and staff are great

plenty of children friendly activities and well organsised kids mini disco

even we spend only mornings and evenings in the hotel, but kids like swimming pool, football fields, snooker, etc

lots for kids to do

private roof terrace was a bonus,pool towels excellent,great cleaning staff

snack bar closes at 3:30pm

internet, you are connected to the wifi but you don't have internet or you have internet but the speed is kaka, and the hotel is not a

good location. very clean room and bathroom. breakfast was good. wifi was very good.

wifi was not very.good in the hotel

as i needed to return to the reception to find out login to wifi

poor wifi

gym and swimming pool are great

for vegetarian dietary requirements rooms - clean, spacious property - botanical, great pool, fantastic view points, beach access food -

personally i love the cold pool as it is excellent for swimming

great breakfast

gym could use an upgrade, but i considered that a minor issue

free in room safe and free wifi

quality of the diner buffet was medium and the quality of the wifi at the terrace bar and swimming pool was very bad

not a genuine double bed - wifi was spotty in our room and rooftop pool area - long trousers required for men in restaurant

wifi connection not really reliable.

a great hotel, mostly friendly staff, quiet (no kids running around), excellent and abundant breakfast, outstanding kitchen at the pool bar,

wifi was poor. entertainment could have more dancing

wifi did not work.

wifi not available most of the time

only one problem, the wifi was sometimes very very slow.

wifi could be better. i didn t like the all inclusive wine, but this is probably my problem.

ugh the adult pool which is not very big was filled with unsupervised kids and adults throwing balls and blow up rafts one of which landed on on me several times, all

of restaurants nearby - courtesy room - overall comfort - other activities such as yoga club, gym, spa etc

location great gardens with path paths way flowers etc. pool all stylish

only thing probably music in the pool bar could have been better ud83dude02

allowed big groups in and never controlled their foul language with kids around

comfortable beds, spacious balcony and the kitchen had everything you need to prep your own food if wanted

the pool was cold but it was december!

very little kitchen utensils if we ate in. curtains hard to close in some rooms

and when i mentioned to someone in the hotel he said he knew and that i could buy one at the bar ( 3

the hotel is close to the sea, has a nice pool, the breakfast was tasty, the beach has fine sand

location and facilities - really enjoyed the heated pool and sauna

the sauna didn't work (even after getting it started by reception) and the gym is limited but we didn't come for that

excellent hotel & excellent service in the reception and the bar they treated us very well

loved the swimming pool

the bar shut quite early after dinner.

wifi was also really speedy

quicker wifi

wifi excellent

wifi signal is week and internet speed slow

wifi coverage wasn t great around the pool area

hotel is beautiful, more for adults than family with kids, perfect for couples and single travellers

gym was only open from 11:00am, some of the rooms were close to the elevators and you could hear

all inclusive food around pool bar was lacking in variety

same music over and over again for kids night programme and pool ambience

water in swimming pool wasn't warm, especially for kids.

all the staff, from the reception to the guys of the mini and kids club, from the housekeepers and maintenance guys to the restaurant and kitchen staff

didn't like the people smoking next to swimming pool

can be noisy in the evenings, there are not enough sun-beds at the pool

is fantastic brilliant views close to beach approx 150 metres away down steps and numerous bars restaurant all around

they played well with kids and are great for people with kids

also present a small gym hall with a few equipment

i liked the location, the new spa and breakfast.

noise from the street, gym fully booked, slow checkin

the main pool should be heated and they could do with some kitchen roll and tea towels in the apartments

view to the ocean, swimming pools of which one for kids, tasty breakfasts

wifi is very slow

wifi in the room is very bad

very fast wifi

fire alarm went off in the night with no explanations, and the wifi didn t work for 30% of the trip

wifi stability/signal needs to be improved.

sunset bar was highlight for us

4 pools when i really only had 2 one being decorative only and not for use and one is a tiny kids pool

we booked a club suite in order to accommodate 2 adults and 2 kids

we particularly liked the large pool area

had a suite which was lovely but was just underneath the gym so a bit noisy when they played loud music or people ran on treadmills or thumped the weights

pool, dinner breakfast

i really enjoyed the pool bar and sunbeds

have been toilets and a small bar near the jacuzzi

it’s hard to come up with anything, but if being picky, a better children’s pool area with a slide or something

staff, drinks, pool, lunch, breakfast

liked the silence, the landscape, the room (comfortable, good wifi, heating), the staff and especially the quality of the restaurant (-)wifi was sometimes unreliable. (-)wifi was very unreliable, it worked in the evening at the restaurant, but i couldn't get it in the (-)wifi signal in rooms terrible. breakfast a little basic (croissants very small and hard).

beautiful hotel with a nice garden and a large parking

great hotel with great bar & restaurant

free, private parking

ample parking space too

entertainment staff and bar staff first class

my fussy kids always found something they liked to eat

cleanness, furniture, plenty of food (perfect variety), rooms, place and activities for kids and adults

a little water park with some slides for the children:) the nearest beach is good, with black sand, small

very good gym for a 4 star hotel

friendly, helpful staff. good size room excellent wifi isolation, well away from any town noise.

wifi was a nightmare, it didn t work in our room

wifi was sketchy in our room

utside it was fine

the wifi doesn t work properly and i was unable to get mobile signal at that exact spot too, no

only could we wifi access in the common area wich i find quite

wifi?

wifi wasn't working properly pillows weren't so comfortable you'd probably need a car or taxi to

can only gently suggest improvement in wifi in my room, but i was told this was better in the communal area so not a big issue for one

wifi is good and the add on breakfast is excellent value

wifi in the room

each room with its own wifi code

wifi could be better.

the wifi was a little intermittent but the staff were informed.,

really poor wifi, breakfast only from 9am, no 5th bed linen provided for us...

the wifi was extremely poor and kept slipping off, so you had to constantly re-connect

the gym is pretty well kitted for what one would expect

gym was okay, but a few of the cardio machines have seen better days

corridors and staircase are a bit shubby and need renovation - the adults only part actually meant 80% retired folk - need a better explanation at check-in about

our room was located in front of the pool so it made it super easy for us to go the pool and back to the room again when needed

wifi was only available in reception, would be nice to have in the rooms

the wifi device was placed in the hallway and the only places in the room where we had enough signal

table although the room was large) wifi very patchy breakfast disappointing

noticed that we were using our laptop outside our room and asked if there was some issue with wifi in the room

clean hotel, great breakfast, very polite staff. comfortable bed, very good wifi.

uth) from rooms/balconies at night.

wifi is very bad, not working, poor connection

trouble with wifi. bed could have been more comfortable but overall lovely place

bad wifi connection, the noise of people

-wifi barely worked, which is unacceptable for a hotel of this category and price -the rooms could

separated beds and wifi

wifi was good but intermittent

the wifi wasn t the best. maybe a little bit too pricey

wifi was sometimes a bit slow, but the coverage throughout hotel was good

the wifi was awful, very weak,no signal,very frustrating,,so maybe need to improve on it

the house is surrounded by pine trees, and there is plenty of space for kids to explore

plenty of space, a well equipped kitchen with one less wine glass

bathrooms could benefit from a bit of improvement along with the kitchen

things to think about,it could be better to add small thing to the kitchen, like a mixer, a water boiler and big coffee maker

kids were super happy to rin around and play on the small

the hotel staff where friendly and the hotel exceeded all expectations, breakfast was fantastic!

room was above the trash pins and kitchen area and also we could here all night long the pumps, that were working

really enjoy the room and the pool and entertainment was great

staff is very friendly and the hotel has a lot of activities in the pool area

breakfast and dinner were excellent

there was a concert every night in the pool , the voice was high even i was in the 8th floor

i would say hotel is not for families with kids, mostly for young who likes partying

loads of differant fresh breads for breakfast lunch was also good spag bol

spa and rest of pools to be open especially when hot outside

the room and the view was beautiful and the breakfast was nice .

hotel, friendly staff, room was clean, great view from balcony ( pool and sea view room) great location just couple mins walk from the beach, was right next to bars

the pool was fantastic

the hot breakfast was not the best but everything else was spot on

you had to sit and order, this included kids ice cream

inside the hotel there’s at least three pools that i could see - one for adults and two for kids with activities to keep them happy

receptionist perfect staff great bar staff very clean really nice and quiet with a great

definitely the best breakfast i've ever had at a hotel ever, strong statement but true

from reception to the restaurant, the bar team to housekeeping, maintenance to entertainment, everyone was absolutely lovely

fitness centre never seemed to be open and the pools were overcrowded with children

on day we were leaving we could have lunch and use swimming pool also stored our luggage till we were ready to leave very friendly

wifi was 25 for a week but only covered one device, so would be better if it could have covered

having to pay extra for the safe and the wifi.

safe, minibar and wifi are extra

location , a nice food, a very helpful and nice staff, good wifi in the room and comfy beds

wifi was not that good

place has parking space too

the parking was available

parking

there is a parking inside the house

large home large kitchen, dining, living room area quiet parking on site great views seating area outside 20 minutes from the ferry

new comfy sunbeds were great right next to the spa pool

the rooftop bar and infinity pool make the hotel that extra bit amazing

the gym very poor

breakfast was excellent location far from the beach, but renting a scooter made it easier

they gym could have been bigger, at least it could have had more free weights :)

large duplex suite with golf course view, quiet location

there is lot of water sports in the pools and they have some shows for kids in the lobby which is pretty cool

pool is beautiful, the whole property is really cool and excellently kept, staff is super nice

the pool was not very deep.

lovey breakfast with a great deal of choice and plenty of different fruit.

yes you have to walk to the beach but it’s manageable we are a family 2 adults 3 kids 17,9& 4 month old

lovely, bar great, breakfast buffet brilliant, spa amazing and staff were fantastic

villas and rooms was great, kitchen, bedroom and living room is a minimum, really comfy, terrace is attached to each villa,

cute gym area

however, if you’re traveling without kids and looking for a more peaceful atmosphere, it might be a bit challenging at times, as

kids club staff were excellent - took care of the kids (5 & 8 yrs) all day and they loved it

is in walking distance, nice pool area it has the sun on it all day, good selection for breakfast, the cleaners done a fabulous job

the late breakfast in bar drago could've been brought to the 4 person tables next to the pool (in front of the snack bar)

package - had trouble just walking up to pool snack bar to have a bite to eat- we was told we needed to book a table through an app- when i said i

and my husband left the sunbeds by the infiniti pool and went for lunch

free wifi is verry poor ( we use our data so it was ok) (-)wifi is not free (-)- they charge for wifi in rooms, ice buckets and double sun beds on beach area (-)minor matter - had to pay for wifi in room.great relaxing 6 days (+) - fast wifi - they let us borrow the kettle when requested at the reception (-) if i've to nitpick i'd say the wifi password / restaurants available inside etc could've been a bit more clearer (-)would have liked ot have wifi in the room and functioning power points by th epool. (-) i wish there was free wifi throughout the property (-)wifi was very bad and weak (-)you had to pay for wifi upon arrival which was not mentioned before our stay (-)wifi only available in reception and certain pool areas, inconvenient when you need to access email

room service was always clean and neat

the room, location, breakfast and breakfast room, pool area, staff, gym, relaxing atmosphere, made our children feel very welcome

breakfast reception guys

lack of entertainment by pool.

poor wifi

poor wifi for connecting to computer and also for the in room google nest which didn't work

wifi always cut you off by the pool so annoying, the bed is two single beds pushed together when i

entertainment / relaxing area. / free wifi good. staff excellent

rooms were clean and tidy, pool area was nice and staff were pleasant. wifi was also reliable.

inexpensive wifi-12 euros for the week

wifi in the room is not free and needs to be

everything exept wifi

4 stars hotel and very bad wifi !!

the wifi signal in my room was a pain.

the outside area was quiet, there is a pool bar where you can have lunch and you could always get a sun bed

when we arrived, the bed was 1 double bed and we were told as it was an adults only hotel that they normally had couples

pool is beautiful

the outside area was quiet, there is a pool bar where you can have lunch and you could always get a sun bed

is very quiet which is perfect if you need some rest and thanks to the fact that the hotel is adults only, you won’t be disturbed at all

well equipped, multilevel room with pool level access

the best part was the pool, the bar inside the pool and the staff

my kids loved it very much

we had massages in the spa and that were great and the pool bar was also quite nice

was the entertainment team who regularly set up games in the pool through the day , opened kids club in the morning & provided evening entertainment

didn’t realise until the last day that there was icecream at the taste bar (i saw it pop up on the screen as i was leaving) so was a little sad that i missed out on

very unstable wifi, old tv, late breakfast (starts at 8 am), limited gym (available until 8 pm)

clean pools with heated water

there is a health spa and we all had fantastic massages, and there is a stunning gym with beautiful views over the golf course and of the sunset

the room also featured a well-equipped kitchen, which i didn’t use as i opted for the all-inclusive package, an excellent choice as the

our balcony provided us with beautiful sun-loungers and awning overlooking the pool with the coastline in the distance

gym

adults only and access to the golf course

wonderful hotel and golf course with excellent staff

first, the spa is extremely small

the place is very clean, the rooms are spacious, the pool is fantastic, the view from the balcony is amazing

the pool was heated even though it wasn't too hot outside

pool was nice, the water was warm even though it was the end of january

facilities are quite nice, especially the swimming pool breakfast buffet was nice with a good variety of choices thank you for a great stay

the rooms where really nice decorated and spacious. we enjoyed the time in the pool.

the lack of variety of bread at breakfast

hotel, not many people about so it was lovely and peaceful while chilling at the pool everyday

terrace pool did not have heated water but this was not a major concern.

the breakfast was great and made us things that were not on the menu and nothing was an issue for them

hotel with garden pool area

bar facility by the pool

no bar in hotel. would benefit with a bar on site

(c) the reception bar area seems very under-used

excellent breakfast all cooked options included

very good breakfast, roof top pool and sun terrace with amazing views

helpful and always smiling, the rooms were immaculate and beds really comfortable, slept well, wifi throughout the hotel and rooms

priced, bad wifi, noisy music by pool, uncomfortable beds, no table to put laptop in and sit down

if you want to use the wifi - be ready to put in your passport info for the registration and it still does not work

very nice room and confortable bed. very nice bar on the roof. good breakfast.

pool was heated, rooms were clean, great mini disco and entertainment every night, good location,

wifi connection in the room especially at bed was not that fast

wifi is very poor and only available at reasonable quality in the reception area

are beautiful, great wifi everywhere throughout the hotel

wifi was very good in the lobby, but in our room and floor there was no signal at all

two bad things about our room was the air conditioning was a little weak and the wifi was non existant from there although it was brilliant once we got outside the door and all

swimming pool 24/7 open

the view. the swimming pool was perfect to rest after a long hike. the mood.

good breakfast, the pool and public transport nearby really added up to an exceptional experience

the staff was the best we could expect. very good sweeping pool. tasty breakfast. all good

rooms, very peaceful, has a lovely pool

the wifi wasn t reliable while i was there.

wifi

bed was a bit to hard, wifi dosent work well

parking spaces behind the hotel; spacious room; adequate breakfast

slow wifi , no coffe machine