things to think about,it could be better to add small thing to the kitchen, like a mixer, a water boiler and big coffee maker

we missed a playground or at least something to attract the kids to stay outside more

my kids enjoyed

kids were super happy to rin around and play on the small

kitchen is well equipped with

rooms, very peaceful, has a lovely pool

place with great view 20 minutes from puerto de la cruz warm indoor pool heater and warm blanket in the

pool is heated and we got a great breakfast with freshly made omelet

the staff was the best we could expect. very good sweeping pool. tasty breakfast. all good

the view. the swimming pool was perfect to rest after a long hike. the mood.

wifi didn't reach our room so we had to stay in the courtyard for internet (which was not bad at (+) wifi is also available (+) reasonably good wifi in rooms but good wifi in the lounge area (-)the wifi didn t really work well (-)wifi was very slow, on occasions did not work at all (+)vintage/old spanish style, but at the same time modern and very cosy:) very good location, good wifi (-)wifi not available in the room. (-)tv has only spanish channels and wifi is slow. (-)- little bit noisy from kitchen and other rooms - wifi was not very stable

even get to try her home-grown bananas

breakfast & staff were amazing

reading corners within the peaceful and quiet courtyard of this estate, a lovely and personalized breakfast with fresh banana juice from the family owned plantage or very beautifully restored

breakfast was fantastic - loved the fresh banana smoothie & all the fresh items provided

excellent breakfast

a delicious breakfast with a good variety of food

very nice breakfast with homemade cakes. eggs as you like , on demand.

traditional canarian hotel with antiques,hidden rooms and polished floors we arrived by bus early ,check in is 2pm but our room was ready and we were allowed an early check in which was great

and helpful staff, lovely room and building, very complete breakfast, very good location, etc

it has good size pool and nice surroundings within hotel territory, 24 hour gym, large balcony, kitchenette, fridge,

it has good size pool and nice surroundings within hotel territory, 24 hour gym, large balcony, kitchenette, fridge, heatstove, wide sofa, double bed, good tv with disney

pool and garden are outside

gardens were gorgeous, and the pool area was clean and spacious

the gym was extremely well equipped with a beautiful view over the pool and the sea in the distance

the pool is rather large for real swimming

amazing sea-view, nice pool. spacious room with well-equipped kitchen.

there was a live music in the evening but we found their bar doesn't accept card payments so we were left with no drinks

i had quiet nights of sleep, a beautiful view, good swimming pool time, all the staff was super friendly everywhere i went and very accommodating

breakfast and dinner was delicious, we received wide range of local and continental food as well

the rooms are simple but really comfortable, the pool area is nice and the bar really good during lunch and evening

in a quiet place not in the center of the city with a great view to the ocean great pools, mini golf, garden, very nice and lovely atmosphere hotel resturant is very nice with pretty much variety

it was not a problem for me or kids, but my wife needed earplugs to sleep and sometimes i'll admit it felt very severe

fun mini golf course, padel courts, basketball courts and mini football pitch - plenty of things to do, it

great gym,gardens and heated pools available

cleanless, good food, quiet at night, nice staff, big cozy room, comfortable bed, large clean pool

not a lot of choises for kids

location, very stylish lobby, friendly staff, lovely features such as a waterfall, nice little kids facilities, good sized rooms, great food available at all buffets, was allowed early access to

was perfect everything usually when you go on holidays it’s full of kids but it wasn’t and the few kids that was there was very quiet

gym does not open on weekends and during the week opens at 8am

multivitamin tap was not working at the breakfast

dinner and breakfast are both with a wide variety of excellent dishes

the room and the pool area had a good view of the ocean

the breakfast was great, a lot of variety and a cook was making different types of eggs in real time,

i particularly enjoyed the lovely pool area, and the breakfast offered a great variety of delicious options that fueled my days

free wifi in hotel rooms

the limited area in which you could use wifi was disappointing, would like to have access to it in the rooms

the wifi could be better and no option to change the tv language

the limited area in which you could use wifi

wifi weak. at least one more english speaking tv channel

nice small-size pool and relaxing facilities

pool area made our granddaughter very happy

price amaizing good for this property !, breakfast excellent, swimming pool, reception friendly

pool was great and the staff food wasnt that good as expected just plain and simple just the same

was very good, hotel and swimming pool as well

only real problem was the lack of decent wifi

wifi worked and was pretty stable - reasonable price - good location, close to the main bus station

flawless wifi, excellent gym

wifi in the room but only in the reception

the balcony had zero privacy and wifi was awful.

we might play table tennis, golf and go to the gym, i liked the evening program

at breakfast and dinner, there was a large selection on the buffet

is allowed at the pool area which is very disturbing

breakfast was excellent

nice place with 4 swimming pools and 3 jacuzzis, as well as fabulous breakfast and supper buffets

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

- cleaningness - room comfortable and big - balcony - location well centered - breakfast - spa - swimming pool - rooftop view

breakfast was complete and very good

of reasons i booked my stay in the hotel was gym and it turned out that, the only one machine in the gym is broken and it was not fixed during

pool bar open

is closed from 6pm, which is unfortunate because the views and the bar on the top would move the experience even level higher very high fluctuations of prices for the

coffee and juices at breakfast are not great ... toast and eggs lovely ...

nice place, kind and helpful personal, the location is central, terrace and swimming pool on top of the building, with astonishing view, perfect if you want to relax at the hotel, but

no bar open on premises but value for money breakfast was lovely

comfortable, very nice breakfast, the terraces gym and pool

in the morning comes from a coffeemachine, so it is not the coffee you get from an outside bar or cafe

wifi, lack of parking

everything was clean and comfortable and the wifi worked in the room

wifi access works only in lobby at reception.

t

hotel is nicely decorated in the old canarian style, the rooms are big and the wifi is really fast

nice heated swimming pool good breakfest no problem with parking highly

was a lovely hotel very well kept grass and garden expect for the pond the pool area was nice and bar was cheap

was a lovely hotel very well kept grass and garden expect for the pond the pool area was nice and bar was cheap

in a nice area pool bar and pool area nice

nice pool supervised with lifeguard and a kids club even in low season

there is a solarium and a good roof top pool with great views

the rooftop solarium and pool has spectacular views across the north coast of tenerife

be quick to get a sun bed, no chance of any sleep before 12:30 am due to live music coming from bar opposite

rooftop pool was beautiful, with plenty of sunbeds

in the heart of puerto de la cruz. everything on the doorstep. two rooftop pools and loungers

the hotel bar was not open but drinks could be ordered at the a la carte restaurant.

the pool area can become a bit noisy when children are playing.

a bit from the center but very quiet and the hotel restaurant and bar is very nice

alberto's bar round the corner for evening drinks and a pizza with a view of the sunset

pool not heated, but not a big problem since we were exploring the island and just one afternoon

of the dining not managed well esp breakfast was a shambles

staff-clean surroundings-good breakfast although the lady cooking eggs/omelettes during our stay did not cook them well

good buffet breakfast

delicious breakfast and dinner

immaculate comfortable pool areas

breakfast had lots of options with amazing views

great location, clean room, helpful stuff, tasty breakfast!

busy and lots of restaurants but less nightlife than playa las americas, though there is an irish bar molly malone if you like old irish men singing traditional songs

the pool with sunbeds is also wonderful and comfortable

breakfast was also very good

pool on the roof was very nice and peaceful place

loved the location and friendly staff, roof top pool

the pool is heated by sun, and may be a little bit chilly in winter

the lovely rooftop pool is a bit chilly in november. but certainly ok the rest of the year.

location stayed here before pool on roof bonus only for residents receptionists were

clean, spacious, adults only, everyone very polite, lovely views and facilities, excellent breakfast

friendly staff, we felt really welcome, nice hotel and pool, tasty and fresh food, comfortable beds, everything was

excellent food, and a huge choice at breakfast and dinner

the spa treatments in this hotel also worth a mention absolutely fantastic and very reasonably priced

that works, something for everyone at mealtimes, sun beds always available next to the large warm pool, staff very helpful, option to hire a kettle and book excursions via hotel (shogun trip

the wifi was crippled. kept dropping very often.

wifi was usable for media streaming

was clean, modern and had a very comfortable bed, great shower and a few english tv channels the wifi was excellent too

the wifi was a bit iffy

outside bar staff very slow. wifi iffy at times.

service always with a smile. comfortable beds. hot tub, sauna & pool fabulous

perfect, excelent location, perfect hotel with amazing pool and excelent breakfast

breakfast is good

sauna and spa were both good and enjoyable

staff were all very friendly and helpful, the hotel was in the perfect location but the bar did not stay open late on weekends

the hotel has facilities and even a pool, though we didn’t have time to use them

complex, nicely maintained, very pretty garden and pool area

lovely hotel, good facilities, liked the options of pool, breakfast, microwave and fridge

the pool is beautiful, there is a great hanging spot and a roof

there is a swimming pool and you can use it for free

pool bar does not have a regular timetable for opening.

the rooftop pool is fabulous with great views, as is the viewing area of the sea on the fourth floor

room clean, good rooftop pool with good sunbathing, nice balcony with sea/mountain view on 3rd floor

cool when it's baking hot , it has a pool with a little bar and food there is amazing , the view from the balcony is by far the best view on the island

beautiful view, swimming pool next to the room, nice staff

there is no wifi in the rooms. not enough hot water for a bath, only enough for showers.

wifi only available in public areas.

wifi works ok, i used zoom from there without a problem

disadvantage of the spacious room, is that the wifi is not build for it

limited wifi

front of the seat; white net curtains, though clean, were grey with age; appalling, barely usable wifi - the signal was stronger from the hotel next door; only one usable power socket, awkwardly

wifi is excruciatingly slow - like dial up speeds

wifi connection at the pool and reception was good but at my room, the 11th floor, not or hardly

the breakfast was fantastic, free towels for the beach and the pool, wifi was very good, rooms cleaned every day

internet wifi

size room, tv, wifi, great breakfast, dinner, newspapers

wifi in the room

wifi was randomly connecting and disconnecting

not sure if the aircon worked but it's quite mild in november. wifi is a bit hit and miss.

wifi wasn't great at times

wifi internet (almost unusable, except for early mornings or very late evenings), expensive private (-)wifi tripped out on the final day but remained accessible in the foyer. (+) comfortable bed, wifi was ok (3rd floor) (+) the wifi worked, and was quite fast (-) wifi was not always working (-)wifi was ok but not the fastest (-)slow wifi (-) the wifi and chromecast in the bedroom wasn't working and nobody bothered to come fix it during our (-)no wifi for 3 days. rooms not updated.

very close to natural pools and restaurants breakfast is excellent and dinner perfect the hotel is set in a perfect

the pool could be a bit

lacked in facilities, no tea or coffee facilities or mini bar fridge

in and out bar has great staff, reasonably priced drinks and live music every night

and floured swimming pool area, spacious and well equipped room (junior suite), staff very kind, rich buffet at the

the location, breakfast and staff were all brilliant. a lovely stay.

breakfast was amazing, to many options to choose

give me some indications to buy few clothes), the garden and the swimming pool, the sea view for breakfast

loved the gym on roof which i used every

the spa is just the best - high quality equipment, bubble beds, jacuzzi, massaging jets, hammam, sauna

in a nice spa hotel like yours you could provide bathrobes free of charge, that would be really convenient

thing i didn’t love was where the pool was located

beautiful sea views from our room, the dining room & the rooftop bar / jacuzzi area

the sauna/spa was okay, not very impressed as they only have a few small pools with similar temperature

staff, everything was amazing, the sense of history ud83dudc97 everything was wow, our kids were super impressed

room in old chapel was beautiful, lovely bed linen with separate bedroom and bathroom for kids,but still part of same suite

the bed was very comfortable

wifi was weak in the rooms but ok in the lobby

om 130 i think) wifi - its okay

wifi sketchy. two single beds rather than double

their wifi was unsatisfactory. no connection in our room and not good in the central area.

the sauna didn't work (even after getting it started by reception) and the gym is limited but we didn't come for that

bot much really. pool showers were cold and bike in gym was broken but that’s pretty much it!

lovely warm pool with a view to el teide, you should start your morning with a sunrise session

on booking site/hotel site and in room tv not always accurate or available eg said there was a gym and also star gazing session for guests but we saw none

our kids was very hangry but no other possibilities to eat at ghis area

you have a fully equipped kitchen with free coffee an tea and a fridge to use

very well equipped kitchen, you can find everything to the smallest detail

the kitchen was fully equipped (even with coffee capsules and wide selection of tea) and the roof

kitchen is in common, the same with little saloon with board games and books and washing room

with a lovely shower (even though it was stated as a shared bathroom), very well equipped kitchen, perfect location, lots of parking possibilities nearby

the spa was a little expensive but in the end was totally worth it.

offered the use of the spa on the last day to shower before heading to airport

all staff wore face masks and face masks inside and at dinner was enforced free slushies for kids and slushy cocktails for adults were a nice touch not far from the

spa and gym also a great

great kids club, sky walk, spa, gym - just great

we also enjoyed a lot playing and just being on the finca itself, i think families with kids may appreciate it

perfect for our family with small kids, very safe since all fenced

a birthday present which was so kind we went to the attractions in the south most days with the kids and returned to our haven in the evening for food and games

they played water games, futsal, mini golf, made cookies, did archery, and made new friends; creating memories they will cherish forever

the machines in the gym could do with an upgrade

the restaurants and the bars including the poolside snack bar were just fabulous

probably the best breakfast we've ever had in a hotel

a family hotel, not a lot things to do for kids

he provided very basic info re breakfast, wifi, the room and keys and the restaurant being closed for dinner

the room also had a tv, free wifi and was overall very cozy

restaurant, nice spacious room, good wifi

parking was free, ample and easy

some facilities for kids

wifi is very slow

wifi stability/signal needs to be improved.

very fast wifi

fire alarm went off in the night with no explanations, and the wifi didn t work for 30% of the trip

wifi in the room is very bad

ok gym for the hotel, can do some work

for kids

we looked for a hotel with a heated pool, and even though the heated one wasn't large, or very warm, it did provide me and the family

staff, helped us every time when it was needed - 1 heated pool and 2 big pools - nice snack bar and pool bar - after check out we could stay and use all facilities until we needed to leave

heated pool was really good for kids and babies

wifi not working very well

wifi?

wifi is good and the add on breakfast is excellent value

can only gently suggest improvement in wifi in my room, but i was told this was better in the communal area so not a big issue for one

had signal in our room, but after connecting there was still no

liked the silence, the landscape, the room (comfortable, good wifi, heating), the staff and especially the quality of the restaurant (-)wifi was sometimes unreliable. (-)wifi was very unreliable, it worked in the evening at the restaurant, but i couldn't get it in the (-)wifi signal in rooms terrible. breakfast a little basic (croissants very small and hard).

beautiful hotel with a nice garden and a large parking

good parking

views from the room's terrace and property, easy parking on site, nice jacuzzi

free, private parking

room equipment

wifi dinner menu was non-trivial - some offers should be preordered and that was not mentioned in

noticed that we were using our laptop outside our room and asked if there was some issue with wifi in the room

the wifi device was placed in the hallway and the only places in the room where we had enough signal

wifi was only available in reception, would be nice to have in the rooms

the pool, as well as the surrounding fruits, butterflies, and birds were the icing on the cake

breakfast is good lovely coffee the food in restaurant is excellent and staff very good our 6th

excellent quality breakfast with daily variations

breakfast was delicious too and we loved the pool - you have distant sea views here as well

nice heated pool

we were told the swimming pool downstairs is from time to time flooded by the tides and the building itself has been affected

comfortable with great views alfonso was so helpful loved the sea filled pool as

apartment has everything you may need for comfy stay - kitchen is fully equipped

a natural pool with sea water and a beach are just downstairs

the location is secluded and quiet, but it has a natural pool and a beautiful beach only a few meters away

big bonus points for drinking water tap in the kitchen, spacious breakfast counter, a large selection of beach toys, and parking space in garage

the entertainment, the food and drinks, the pools and pool area

6 pools, 4 restaurants and 24h bar sounds good

much space, fantastic covid measures, friendly staff, great value for money, kids loved it and i will definitely be

amazing resort . animation team brilliant , kids club staff were brilliant thank you

they have 5 swimming pools, which means it was never super crowded and one of the pools for adults only is heated

it's a really minor thing, but the wifi in the room was not very stable.

good wifi

no wifi but didn't need as rocking music

is the same problem i suppose)

helpful stuff and rooms are clean and comfortable, wifi very good

the a la carte meal in casa bonita pool bar and grill was absolutely superb

nice hotel with entertainment, heated pool, restaurants

plenty of sun beds and pool

kids club and staff great

gym is small but has everything you need and isn't busy so usually have it to yourself

wifi could be stronger throughout the property

another disadvantage - there is no wifi in the room

of events breakfast wow direct near the ocean rooms are very large and very quiet and very fast wifi

but the put together those 2 singles and they put a double sheet so at the end was ok and the wifi is not working properly

everything was on qr codes but wifi was sketchy at times

wifi was good for work, stunning surroundings to walk about

- wifi was bad

wifi was poor, it was sometimes hard to watch a youtube video not to mention uploading some photos

the wifi was absolutely terrible and the fitness centre was a joke

wifi in the room is bad

speedy wifi

wifi sometimes did not work ---another engineer in the room

good wifi throughout site

also i like sport classes for adults

enjoyed every moment and to not say least the spa treatments/ facilities are worth every penny

mbit download / 2mbit upload)

h floor)

wifi in the room, very weak signal, also on outside balcony

dated rooms, poor wifi connection.

wifi throughout hotel & grounds is good

wifi for only 1 device at the same time, absolutely not good for a 5 star hotel as some hostels in

wifi should be free everywhere and not just in lobby

wifi needs to be improved in the bedrooms area

i couldn't connect to the wifi from my room

paying for parking...wifi was variable

friendly and helpful staff, good beds, perfect pool area, good gym, excellent breakfast, quiet and relaxed

to covid restrictions the spa was very limited for use, that is my only complaint but that is not the fault of the hotel

i did note a lot of couples there who seemed to be having an equally wonderful time in the spa, gym area, evening dining, adult pool etc

golf services very poor

breakfast was also very nice

the ac in the gym is not so efficient, opening hours could be more flexible.

the main attraction i found was the infinity pool next to the beach

spa area pleasant

4 star hotel, for adults only

the private pool area looking on to the beach was beautiful and the pool side bar made it so much better i

few english speaking staff. school dinner food. uncomfortable bed. no kids club

also all cleaning and pool staff really

service, food , room, swimming pool , bar , music, everything was perfect

whole hotel gives you everything you need, beach, pools, gym, spa and enough restaurants

the room size and bathroom not suitable for kids

friendly, love everything about this hotel,from breakfast to pools to room to mini club for the kids

even we spend only mornings and evenings in the hotel, but kids like swimming pool, football fields, snooker, etc

appartment was great, the facilities and particularly the pool were excellent and the hotel is in an ideal location

great breakfast

great and tasty breakfast.

and our airline left all passengers stranded without accommodation, to the restaurant and bar staff, porters and cleaners

plenty of activities for kids of all age

restaurants were poor. although breakfast great

i would like to point out for fellow travelers is that there are not alot af benches around the kids pool and there are many things blocking the view to the pool, making it hard to see your kids

the spa facilities were on point as were the staff in that area

tried to call the hotel a few days before to make sure wifi was strong and ask a few questions about covid restrictions

with several different housings, wonderful bed, great food, very friendly and helpful personal, wifi

good wifi connectivity

wifi works ok

bad wifi