had a very good experience, the room was in the renovated building with free access to the pool and gym

the room (apartment with kitchen and sofa) quite big, with new furniture, very comfortable and cleaned every day

staff, breakfast, spacious room, ocean view

dinner and breakfast was good-nothing special, but for the price you pay it is an amazing value

taken care of, the facilities are nice and the swimming pool is beautiful we had a fully equipped kitchen in the apartment where we could cook some meals, the staff were very friendly and helpful,

breakfast was very good and also we liked dinner (we are vegans and we could find good quality

pool was cold so i didn't swim

clean hotel, very good breakfast

the breakfast was amazing, it had everything and all of it was very fresh and tasty

breakfast lots of choice and very fresh and hot

nice small-size pool and relaxing facilities

pool area made our granddaughter very happy

price amaizing good for this property !, breakfast excellent, swimming pool, reception friendly

the pool is rather cold as placed in the shade most of the day

nice little pool and places to sunbathe

the breakfast was quite good

but we really appreciated him keeping up kids' disco just for our daughter

the building itself is gorgeous, with a lovely pool and stylish décor throughout

it was not a problem for me or kids, but my wife needed earplugs to sleep and sometimes i'll admit it felt very severe

everything , the staff was so nice, alfonso was very helpful . breakfast was lovely .

big cleen room with nice view. breakfast is really good.

multivitamin tap was not working at the breakfast

a lot on offer at the pool bar and a bit costly, vending machines expensive and although the breakfast was great on the first

the room was amazing. the pool and free breakfast were great too. had the best week of my life.

heated pool

was a lovely hotel very well kept grass and garden expect for the pond the pool area was nice and bar was cheap

a bit too far from city centre and sea front. also kids area no available.

the pool bar and this area was really clean and well maintained

-very good breakfast and dinner, well done to the kitchen chefs

in a nice area pool bar and pool area nice

00 and they arrange an early check in without charging any extra

were also plenty of other facilities available that we didn't have time to try, such as a mini-golf course, a tennis court and the rooftop jacuzzi

pot of tea for breakfast. rather than a cup. children taking over the dance floor on the night.

gym on the hotel, it is next door and requires an extra payment to use - this wasn't very clear

kids area in need of an update as was crazy golf

the only complaint is about the gym, you have to pay if you want to use it.

my kids enjoyed some of the activities in the kids club, in the gym (extra cost for machines) and in the main and indoor pool (extra cost)

location and very quiet convenient shops in the building you can pay a little extra to have a late check out

couple of the bar staff members appeared as if we were a burden

cleanless, good food, quiet at night, nice staff, big cozy room, comfortable bed, large clean pool

the limited area in which you could use wifi

didn't like as all normally complimentary services were priced, such as wifi, safety box and no electric kettle in the room

had to lay for wifi

wifi was good and media streaming

free wifi in hotel rooms

their wifi was unsatisfactory. no connection in our room and not good in the central area.

the bed was very comfortable

wifi connection poor

wifi sketchy. two single beds rather than double

luckily i was staying at a place with good wifi in order to download the app without using all my data

staff, everything was amazing, the sense of history ud83dudc97 everything was wow, our kids were super impressed

room in old chapel was beautiful, lovely bed linen with separate bedroom and bathroom for kids,but still part of same suite

alberto's bar round the corner for evening drinks and a pizza with a view of the sunset

tasty breakfast

restaurant and its accompanying bar area were clearly understaffed and you could wait ages for a cocktail or a request for a table

everything was wonderful. we would have liked a later bar service but it didn't impact our stay.

found the musical entertainment in the bar designed to appeal to a very elderly group

beautiful view, swimming pool next to the room, nice staff

the rooftop pool is fabulous with great views, as is the viewing area of the sea on the fourth floor

pool on roof

hotel offers excellent amenities, including a swimming pool, a well-equipped kitchen, a rooftop bar with a great atmosphere, and a tv (spanish channels

gorgeous little bar on the first floor and another great bar at the pool (cash only just to make sure you’re

rooms are very clean, spacious, breakfast was very good

breakfast provided a huge variety of food however the overall quality of the breakfast was somewhat

the staff are the best so friendly and helpful. the breakfast was lovely so much variety

the spa treatments in this hotel also worth a mention absolutely fantastic and very reasonably priced

the range of lovely fresh and cooked food for breakfast was amazing

i like the swimming pool

clean and comfortable room for one person. nice pool available, very friendly and helpful staff

the hotel has facilities and even a pool, though we didn’t have time to use them

the pool is beautiful, there is a great hanging spot and a roof

entire island with ease from this hotel, television had netflix and youtube which was a bonus, pool was secluded and quiet, would recommend and definitely stay

wifi, wifi, wifi, wifi

the wifi in the single room worked well

wifi, lack of parking

hotel is nicely decorated in the old canarian style, the rooms are big and the wifi is really fast

wifi access works only in lobby at reception.

gave me the key to another room where i was able to sleep, returning to the original room before breakfast

breakfast had many options

pool area with mountains views is spectacular

immaculate comfortable pool areas

delicious breakfast and dinner

the gym is good for cardio but not for resistance/weight training.

the pool area could be a little cleaner and the gym could be updated and yoga mats added.

breakfast a little basic

and the roof pool is top

the gym was very clean but completely useless as it was all broken!!!

wifi is not as strong. coffee at breakfast was not good. gym needs maintenance.

kindness of the staff, excellent breakfast, terrace and swimming pool, super clean everywhere.

there was no bar not even a pool bar

on the roof of the hotel there is a nice pool, with lot of space, with good view

no bar to buy a drink tea or coffee during the day.

wifi was working only partially

wifi worked and was pretty stable - reasonable price - good location, close to the main bus station

only real problem was the lack of decent wifi

the balcony had zero privacy and wifi was awful.

flawless wifi, excellent gym

breakfast with a very wide variety of choices and a terasse looking to the ocean and the teide, pool so great, everything was perfect, thank you so much again

the roof top bar and pool are very nice with great views over the city and the breakfasts are good

the rooftop pool and lounge area give a nice alternative to spending your day

the roof top bar and pool are very nice with great views over the city and the breakfasts are good

breakfast was also great and the terrace is as nice as in the photos - worth it

the rooftop solarium and pool has spectacular views across the north coast of tenerife

no bar in the pool area. however it is a rooftop pool so probably safer that way.

basic but all you need central to everything- kitchenette was great and loved the roof top pool

there is a solarium and a good roof top pool with great views

loud drunks in the street culminating in a running screaming match between a bunch of spanish kids on the sat night which ended up with a couple of police cars driving up the plaza to tell them

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

location in the middle of town is brilliant and roof terrace with pool is great

loved the location and friendly staff, roof top pool

the lovely rooftop pool is a bit chilly in november. but certainly ok the rest of the year.

location stayed here before pool on roof bonus only for residents receptionists were

nice clean place, spacious room, bear the beach and near bus station.. nice roof pool as well

size room, tv, wifi, great breakfast, dinner, newspapers

not sure if the aircon worked but it's quite mild in november. wifi is a bit hit and miss.

wifi in the room

no wifi ! or didnt work.

the wifi wasn't effective

wifi was usable for media streaming

wifi wasn't working at our room at all

was clean, modern and had a very comfortable bed, great shower and a few english tv channels the wifi was excellent too

the only minus is the wifi, only in the lobby, the rest was great

close to beaches, the hotel was typically spanish the room was nice size clean and tidy, the wifi was hit and miss, the breakfast was better than the evening meal, the staff were friendly,

cleanliness, staff, location, good breakfast, hall

the bar wasn’t opened in the interior

hallway, staff very nice and helpful, amazing location , towels changing daily which is nice too, breakfast from 7:30 am also

sauna and spa area

wiew from the pool and rooftop terraces,perfect location and stylish old building and

you have to pay for wifi.

wifi only available in public areas.

wifi is terrible, its basically non existing

there is no wifi in the rooms. not enough hot water for a bath, only enough for showers.

disadvantage of the spacious room, is that the wifi is not build for it

the breakfast was fantastic, free towels for the beach and the pool, wifi was very good, rooms cleaned every day

wifi connection at the pool and reception was good but at my room, the 11th floor, not or hardly

internet wifi

front of the seat; white net curtains, though clean, were grey with age; appalling, barely usable wifi - the signal was stronger from the hotel next door; only one usable power socket, awkwardly

wifi is excruciatingly slow - like dial up speeds

wifi internet (almost unusable, except for early mornings or very late evenings), expensive private (-)wifi tripped out on the final day but remained accessible in the foyer. (+) comfortable bed, wifi was ok (3rd floor) (+) the wifi worked, and was quite fast (-) wifi was not always working (-)wifi was ok but not the fastest (-)slow wifi (-) the wifi and chromecast in the bedroom wasn't working and nobody bothered to come fix it during our (-)no wifi for 3 days. rooms not updated.

like to thank the hotel staff, who are very welcoming, attentive and always smiling

the buffet breakfast was a feast for the senses, with a wide variety of fresh fruits, pastries, and hot dishes

nothing for the kids!

spacious, modern, and impeccably clean, it featured a comfortable bed and a private balcony where i

loved the gym on roof which i used every

breakfast was amazing, to many options to choose

the spa area was closed due to covid even if it was advertised as open before booking

control of the children in the swimming pool

the pools were lovely and it was great for kids

no sun on balcony so too cold to use, pool area very nice and sunny.

staff, great bars and pool/jacuzzi areas

the pool, spa and rooftop jacuzzis offer plenty of relaxing options

30am spa - one of the best i have been in

the rooftop area was really nice and the food and cocktails at the bar were all very good and reasonably priced

rooms, very peaceful, has a lovely pool

swimming pool 24/7 open

good breakfast, the pool and public transport nearby really added up to an exceptional experience

swimming pool with cover - even late night when outside was cool was nice and warm around pool

place with great view 20 minutes from puerto de la cruz warm indoor pool heater and warm blanket in the

my kids enjoyed

things to think about,it could be better to add small thing to the kitchen, like a mixer, a water boiler and big coffee maker

kids were super happy to rin around and play on the small

a similar, more savoury scent lingers in the kitchen which made me want to start cooking right away

bathrooms could benefit from a bit of improvement along with the kitchen

wifi didn't reach our room so we had to stay in the courtyard for internet (which was not bad at (+) wifi is also available (+) reasonably good wifi in rooms but good wifi in the lounge area (-)the wifi didn t really work well (-)wifi was very slow, on occasions did not work at all (+)vintage/old spanish style, but at the same time modern and very cosy:) very good location, good wifi (-)wifi not available in the room. (-)tv has only spanish channels and wifi is slow. (-)- little bit noisy from kitchen and other rooms - wifi was not very stable

breakfast was great as well

r family owns a banana plantation) in the smoothies for breakfast

breakfast & staff were amazing

breakfast was fantastic - loved the fresh banana smoothie & all the fresh items provided

a birthday present which was so kind we went to the attractions in the south most days with the kids and returned to our haven in the evening for food and games

we also enjoyed a lot playing and just being on the finca itself, i think families with kids may appreciate it

perfect for our family with small kids, very safe since all fenced

the room also had a tv, free wifi and was overall very cozy

restaurant, nice spacious room, good wifi

he provided very basic info re breakfast, wifi, the room and keys and the restaurant being closed for dinner

was reasonably clean and room service satisfactory

ter a slightly tricky arrival)

delicious breakfast

superb breakfast and stuff was super nice

very nice breakfast with homemade cakes. eggs as you like , on demand.

a delicious breakfast with a good variety of food

breakfast needs more variety and the criossants need to be fresh

nice heated pool

hotel with excellent dinner and breakfast as well as very nice and professional staff

breakfast was delicious too and we loved the pool - you have distant sea views here as well

charming peaceful hotel in the countryside with a heated swimming pool and a very good restaurant

the pool, as well as the surrounding fruits, butterflies, and birds were the icing on the cake

the pool (even if not very big) with amazing view on the teide

pool and gym has to be booked in advance because of covid restrictions

the breakfast starts later than in other properties and the bar closes quite early.

lovely warm pool with a view to el teide, you should start your morning with a sunrise session

the bar shut quite early after dinner.

there is no pool available, but it’s not actually in the list of amenities included

the big swimming pool across the road, quiet location.

were many photos of pool in the description of the place and room, but on the arrival we heard the pool is not used

am giving 3 stars only for the big swimming pool you'll get access to just across the road and for the host being nice to us to refund us

neighbourhood with use of a very good community pool just opposite the accommodation

the location is secluded and quiet, but it has a natural pool and a beautiful beach only a few meters away

the kitchen is well-equipped and everything works perfectly

apartment has everything you may need for comfy stay - kitchen is fully equipped

we were told the swimming pool downstairs is from time to time flooded by the tides and the building itself has been affected

there are two wonderful beaches near the apartment - one with a natural pool, the other sandy

good location, good breakfast, friendly and clean

breakfast, pool, staff...

swimipool aerial was small for two building guest and people was waiting near pool side to resave au

nice pool & gardens & excellent breakfast

pool basic but kids enjoyed

we couldn’t manage to enjoy pool because of bad weather

great selection of breakfast

did not use other facilities but they looked amazing like the pool and yoga and wellness rooms and spa

the property itself was perfect for relaxation, featuring a beautiful pool and a soothing jacuzzi that added a luxurious touch to our vacation

and elaine prepared a delicious breakfast for us every morning, with great care for special wishes

wifi in the room is very bad

wifi stability/signal needs to be improved.

very fast wifi

wifi is very slow

fire alarm went off in the night with no explanations, and the wifi didn t work for 30% of the trip

wifi worked well

only could we wifi access in the common area wich i find quite

wifi not working very well

t did work in other rooms).

had signal in our room, but after connecting there was still no

liked the silence, the landscape, the room (comfortable, good wifi, heating), the staff and especially the quality of the restaurant (-)wifi was sometimes unreliable. (-)wifi was very unreliable, it worked in the evening at the restaurant, but i couldn't get it in the (-)wifi signal in rooms terrible. breakfast a little basic (croissants very small and hard).

restaurant and bar weren't working so we had to search for other options in the village

staff, beautiful ocean view, perfectly clean room, comfy bed, convenient parking, good breakfast

views from the room's terrace and property, easy parking on site, nice jacuzzi

bar and restaurant have not yet opened - essential if you trekk long as there are not so many

wifi was only available in reception, would be nice to have in the rooms

table although the room was large) wifi very patchy breakfast disappointing

the wifi device was placed in the hallway and the only places in the room where we had enough signal

noticed that we were using our laptop outside our room and asked if there was some issue with wifi in the room

the wifi could have been better but not a big deal.

kitchen is in common, the same with little saloon with board games and books and washing room

the kitchen was fully equipped (even with coffee capsules and wide selection of tea) and the roof

the kitchen there is a really low door so we hit our heads several times on that wooden door frame

the kitchen is very well equipped for cooking

very well equipped kitchen, you can find everything to the smallest detail

awesome digital tv & excellent high speed internet (finally - somebody has wifi done (+)good wifi (+) free wifi and netflix (although i didn't use (+) room was comfortable: crisp white bed linen, good wifi, good aircon, good shower (-) the wifi was awful, almost always disabled

the associated spa is well worth a visit, i was in the middle of a running holiday and took the opportunity to

the bar closes early

enjoyed the spa facilities

the gym is very basic - focused on cardio only.

kitchen equipment, when they provide a kitchen - seemed a little penny pinching the jacuzzi in spa could have been a little warmer no view from anywhere in

being with 3 small kids we had at least one

overall, it's great property especially good space for kids to run around

everything you need in the kitchen

in the kitchen, there is no hot running water, which has to be carried from the nearby bathroom

kitchen is equipped pretty well, apartment is designed neatly and traditionally, although a little

pretty much everything other than the wifi.

hotel, great location with walking distance to the center,great wifi, i would defiantly go back

the wifi setting was a bit tricky on my macbook but the it support came out immediately and fixed it

wifi in the bedroom should be stronger

nice bedroom, bed etc. wifi not bad. lovely public areas.

wifi in the room didn t work first night. location is a bit outside city center.

wifi was a bit slow

wifi connection in our room

information on wifi in room. it was only on display in reception.

7) was weak - we were distant from reception.

there was mini golf, which was great

the hotel has everything for kids of any age

i will definitely be returning as the hotel is amazing for kids and we had a lovely weekend

the snack bar outside is constantly stocked with pizza, chips, hot dogs and a bbq cooking burgers and chicken

entertainment program for kids food variety pool bar hospitality of all employees

good wifi

good wifi, whirpool sauna breakfast everything was

roof terrace and two jacuzzis, selection and quality for breakfast, proximity to shops, wifi speed

wifi wasn't the fastest.

wifi is good

the pool was nice and relaxing and the on-site gym was decent as well

tennis and archery were good fun pool was good, not sure if it is heated or not as some days were warmer than others but was in

very busy at meal time but hotel was full, mini golf needs some tlc

i loved that there were a multitude of pools and a gym that was basically open around the clock

probably the best breakfast we've ever had in a hotel

free wifi was handy and reliable

wifi good in room and public areas

very nice stay, friendly staff, cosy, good wifi.

their wifi was fast and allowed me to work with no interruptions

and helpful staff comfy pool area with a large pool

y by day) car parking very close by, well equipped apartment, comfortable, well stocked kitchen

apartment has equipped kitchen, that is nice

the kitchen has all needed equipments and induction stove top that is pure luxury

poor room wifi. room a bit basic.

no wifi in the room, only in lounge on 1st floor

room - 405 was clean and comfortable with a little balcony and ok wifi

would be better with wifi in the rooms.

wifi was ok but only available in 1st floor lounge

it has a gym, spa and evening shows

* warm pool * free parking spots

great location, very kind staff, delicious breakfast and nice swimming pool :)

very nice location, not far from the beach and from the super sport bar flintstones

more equipment needed in the gym