swimming pools were super clean and fun

cleanliness and facilities for kids

the selection was huge for breakfast and dinner

the breakfast needs to be better for vegetarians

great kids club, sky walk, spa, gym - just great

the bed was comfortable even though it was clipped together. the pool area was nice and gym.

more equipment needed in the gym

room was great.cleaned regularly. staff friendly and helpful. situated well. good little gym.

snack bar exceeded expectations with hot foods

breakfast, great pool areas for kids, comfortable beds and everything was great

the breakfast was also great with a wide variety of options

no kids are allowed there though so it was wonderful to read a book in peace and enjoy better food and

my kids had a lovely time

room was on the 6th floor and we still were able to hear very clear some drunkards from the lobby bar singing around midnight

the infinity pool for those with platinum stay has a great view

big bonus points for drinking water tap in the kitchen, spacious breakfast counter, a large selection of beach toys, and parking space in garage

the kitchen there is a really low door so we hit our heads several times on that wooden door frame

house is really great, the rooms, the garden and the kitchen are made so stylish and nice

with a lovely shower (even though it was stated as a shared bathroom), very well equipped kitchen, perfect location, lots of parking possibilities nearby

the kitchen is very well equipped for cooking

comfortable bed, spacious room big, fully equipped kitchen, laundry, central location

four pools one an adults only all manor of game gym its

how spacious it was & that there was more then one pool to chose from if one was very busy

your larger to shots or shorts cocktails tea coffee all maner of fruit drink and slushes for the kids

bar staff

the property features excellent facilities, different pools and an excellent animation for kids

wifi the entire time we were there for a week service understaffed and bad service due to that,

no wifi but didn't need as rocking music

is the same problem i suppose)

wifi

wifi in room rubbish

but the put together those 2 singles and they put a double sheet so at the end was ok and the wifi is not working properly

ere is sand on the surface, which potentially makes the court traumatic) wifi in the room is a disaster, but i assume this issue characterizes tenerife as a

wifi could be stronger throughout the property

everything was on qr codes but wifi was sketchy at times

another disadvantage - there is no wifi in the room

excelent wifi

- wifi was bad

the provided no information at check in about anything regarding the restaurants, towels, wifi, shuttle to the beach or anything at all

wifi had constant problems

the wifi was absolutely terrible and the fitness centre was a joke

at the pool bar wasn’t good when mary wasn’t there

gym is small but has everything you need and isn't busy so usually have it to yourself

swimming pool, view, garden, flowers, bar terrace, a la cart reataurants

were so friendly and helpful, loved the help yourself during the day at the pool bar for food/ drinks

round the pool all day, so i ended up having to buy long sleeve rash tops for myself and the kids

wifi sometimes did not work ---another engineer in the room

speedy wifi

good wifi throughout site

adults only - perfect hotel and location - 5 star all the way.

could have done with a rower in the gym

wifi was quite weak

4 star hotel should have wifi in the rooms only one english speaking tv channel available is not 4 star the restaurant is

wifi slow. not enough sun umbrellas. same music everyday at dinner, morning.

h floor)

wifi throughout hotel & grounds is good

wifi excellent

wifi for only 1 device at the same time, absolutely not good for a 5 star hotel as some hostels in

poor cleaning of the room and bad wifi connection.

necessity to sign in for poor quality wifi every 24 hours across 3 devices

wifi should be free everywhere and not just in lobby

delicious breakfast

very nice breakfast with homemade cakes. eggs as you like , on demand.

superb breakfast and stuff was super nice

traditional canarian hotel with antiques,hidden rooms and polished floors we arrived by bus early ,check in is 2pm but our room was ready and we were allowed an early check in which was great

and helpful staff, lovely room and building, very complete breakfast, very good location, etc

pools lovely especially infinity pool with beach

spa was locked on sunday and because of my schedule i didn't get a chance to use the jacuzzi and

gym equipment sufficient for our needs

towels in rooms were poor quality pool towels were ok.

the private pool area looking on to the beach was beautiful and the pool side bar made it so much better i

a tv in bar to watch football.. supply water with dinner

whole hotel gives you everything you need, beach, pools, gym, spa and enough restaurants

gym weight equipment needs to be updated.

breakfast was excellent with super choice ranging from fried english to fish, fruit etc

there was, what looked to be a well stocked gym and spa with plenty of beauty treatments on offer at a good price, which we did not use this time but

wifi didn't reach our room so we had to stay in the courtyard for internet (which was not bad at (+) wifi is also available (+) reasonably good wifi in rooms but good wifi in the lounge area (-)the wifi didn t really work well (-)wifi was very slow, on occasions did not work at all (+)vintage/old spanish style, but at the same time modern and very cosy:) very good location, good wifi (-)wifi not available in the room. (-)tv has only spanish channels and wifi is slow. (-)- little bit noisy from kitchen and other rooms - wifi was not very stable

the hotel accommodated my dietary needs with gluten-free bread at breakfast

breakfast was fantastic - loved the fresh banana smoothie & all the fresh items provided

even get to try her home-grown bananas

r family owns a banana plantation) in the smoothies for breakfast

very clean , comfortable hotel with swimming pool , gym etc

bot much really. pool showers were cold and bike in gym was broken but that’s pretty much it!

on booking site/hotel site and in room tv not always accurate or available eg said there was a gym and also star gazing session for guests but we saw none

the bar closes very early and the breakfast starts later than in other properties.

the hotel is great with swimming pool, gym, bar

breakfast was delicious one of the nicest and best quality brealfast buffets i have eaten from

i didn’t have breakfast this time but it’s always been excellent

lovely pool area and great pool bar/restaurant

rooms were a great size and the pool area was very nice

breakfast was also very nice

main terrace, snack bar, table tennis, lifts, free towels, table tennis, nice sun loungers, free wifi

a few times people had quick enquiries

wifi was excellent

wifi was difficult to access

wifi fast

adults only quiet oasis in the hear of the action if needed too - with friendly professional

the bread in breakfast was not fresh and crunchy.

a vip area they put us in room 1106 which had free drinks a private buffett ‘a butler ‘a pool outside our room exclusively for only

very relaxing adults only stay, we're definitely going back next year

hotel was quiet (adults only) and service was good and discreet

bad wifi

wifi didn't work at all the sink in the room was clogged and in bath tube water went outside while

location, sea view, staff and area in general is excellent poor wifi experience which took 24 hours to resolve but staff made up by offering us a departure room on

with several different housings, wonderful bed, great food, very friendly and helpful personal, wifi

great breakfast,comfortable beds, free bottles of water each day, champagne when arriving, good wifi

gym was very inadequate in comparison to the size of hotel

suite was amazing in fact there was nothing to dislike but the icing on the cake is the skyline bar which i don't have words for

gym was far too small & therefore never available to book in the morning

enjoyed the family private spa hour for €60 enjoyed immensely

breakfast was really good

comfortable bed and, very high quality wifi

wifi was good

kids club was excellent

beautiful setting and grounds super comfy beds power shower in our room - excellent housekeeping room service regular fantastic breakfast buffet - one of the best pool service for food and drinks

the gym is well equipped and a nice size, there are also lots of activities and entertainment hosted by

wifi in the room is very bad

very fast wifi

fire alarm went off in the night with no explanations, and the wifi didn t work for 30% of the trip

wifi stability/signal needs to be improved.

wifi is very slow

we were very near the pool, the staff and the facilities excellent

said on my booking breakfast was 10 euros but told when we got there it was 20?

breakfast was great so many choices

you don't like kids then don't come here - lots of little ones about and so can be noisy

pools great for kids

everything was amazing the breakfast, the room, the view and the staff

but it was strange for me that they don't make normal breakfast bag for the early leaving guests because even lowest category places always do

a proper adults only hotel

fantastic, a select few around the pool, no noisy music or building works or children

quality small hotel, cleverly positioned within a much bigger hotel (so we had the quiet of the 'adults only' with all the facilities of a bigger resort

good location. very clean room and bathroom. breakfast was good. wifi was very good.

wifi was not very.good in the hotel

wifi worked on the first day but never after that.

wifi a bit poor in some parts of the hotel

poor wifi

the sauna and gym facilities are very old

the pool area was very comfortable and despite the hotel being full there was never a shortage of beds

the kids are very well behaved, but still - they are young and pool is extremely quiet and nearly all

the spa was incredible, i got an amazing massage and the thermal suite was divine

sunbeds were reserved every morning at 7 or 8 by guests and no one cared the spa was very small but cost like 20 euro per 1 hour

free in room safe and free wifi

quality of the diner buffet was medium and the quality of the wifi at the terrace bar and swimming pool was very bad

not a genuine double bed - wifi was spotty in our room and rooftop pool area - long trousers required for men in restaurant

wifi connection not really reliable.

would love to have a bigger swimming pool on the roof, but is also very nice the one that is here

very poor wifi

wifi could be better. i didn t like the all inclusive wine, but this is probably my problem.

lack of atmosphere, quite bland tv reception problems, kept cutting out wifi i believe

the wifi in the rooms was very slow and unrealiable

hotel itself was a great place to stay - good selection of food, no problems with wifi, nicely decorated

room, pools, gym and skybar all great 3

outdated gym and jacuzzi was not working

kids in apartment next door for hours , went to reception , they just looked at me no help at all

i enjoyed using the gym every morning and the very short walk to the beach

only downfall was we had the room directly below the sky bar which blocked out the sun from balcony & the sliding door did not lock, didn’t feel unsafe

upon asking if they had a microwave, i was pointed to the kitchen staff

it would be great if there is an option to buy food from the bar at the swimming pool when you are not on all inclusive option

very little kitchen utensils if we ate in. curtains hard to close in some rooms

gym opened too late

there had been washing up liquid in the kitchen it would have been much more convenient

liked the silence, the landscape, the room (comfortable, good wifi, heating), the staff and especially the quality of the restaurant (-)wifi was sometimes unreliable. (-)wifi was very unreliable, it worked in the evening at the restaurant, but i couldn't get it in the (-)wifi signal in rooms terrible. breakfast a little basic (croissants very small and hard).

staff, beautiful ocean view, perfectly clean room, comfy bed, convenient parking, good breakfast

restaurant and bar weren't working so we had to search for other options in the village

great hotel with great bar & restaurant

views from the room's terrace and property, easy parking on site, nice jacuzzi

wifi not working very well

had signal in our room, but after connecting there was still no

wifi?

wifi wasn't working properly pillows weren't so comfortable you'd probably need a car or taxi to

wifi signal did not reach to our room

lack of waiters around pool area. slow wifi

wifi coverage wasn t great around the pool area

wifi slowly, noisy, room size not comfortable

modern in its appearance wifi coverage was excellent

wifi excellent

noticed that we were using our laptop outside our room and asked if there was some issue with wifi in the room

room equipment

clean hotel, great breakfast, very polite staff. comfortable bed, very good wifi.

the wifi device was placed in the hallway and the only places in the room where we had enough signal

the wifi could have been better but not a big deal.

the wifi doesn t work properly and i was unable to get mobile signal at that exact spot too, no

the wifi was not working when we got there but the manager kindly let us try their own network, but it

room was tidy and had good wifi

wifi was sketchy in our room

friendly, helpful staff. good size room excellent wifi isolation, well away from any town noise.

the bed was comfortable and the rooms were nice. kids club was fun

we had bed and breakfast and the breakfast was lovely with a huge choice, can't comment on lunch and dinner

breakfast was excellent and beds very comfortable also freindly staff

friendly personnel, spacious hotel, perfect location close to the coast and boat activities, nice pool

due to covid the facility's were not open, spa, indoor pool, kids club

staff were just lovely, they were so helpful, kind and great with kids

complimentary drinks in the room, friendly efficient staff dealing with queries instantly, pool area, new arrangements in the restaurant (more fresh fruit and veg compared to last year)

lovely pool area, lovely spaces beautifully decorated

can be noisy in the evenings, there are not enough sun-beds at the pool

is fantastic brilliant views close to beach approx 150 metres away down steps and numerous bars restaurant all around

nice and varied food for breakfasts and dinners, reasonable priced drinks at the bar and restaurant

and extremly clean, the oceaan views are beautiful and the swimming pool was excellent for the kids

pool towels are provided and we got complimentary robes and slippers

kids were not allowed to bring bigger floats to the pool which was a dissapointment since that is

super spacious accommodation . excellent breakfast great gym very clean throughout hotel

great pool area and very good food

have been toilets and a small bar near the jacuzzi

and there is always something for the kids to

be more variety for children as my eldest is a fussy eater and there wasn't a great selection for kids

is especially good for families with kids because there is always a nice program for them every day

outdoor gym

had a suite which was lovely but was just underneath the gym so a bit noisy when they played loud music or people ran on treadmills or thumped the weights

also a special mention to luicana in the kids club for being so good with our son

games, gym and the spa - we spent an afternoon in the spa and sauna

it was easier to go to the bar and order drinks ourselves

the gym was well equipped

customer service, great location, awesome hotel activities for adults and kids

nice resort and if i will be back, it will be my choice. kids loved it and enjoyed it. thanks

my fussy kids always found something they liked to eat

the gym could have been better equipped it does seem lots of people would enjoy it

really poor wifi, breakfast only from 9am, no 5th bed linen provided for us...

the wifi was a little intermittent but the staff were informed.,

wifi could be better.

each room with its own wifi code

wifi in the room

the wifi was extremely poor and kept slipping off, so you had to constantly re-connect

food and pool area, great location beach on doorstep, comfortable room very clean, excellent customer

staff so friendly, everything so convenient, couldn t be closer to the beach, pool, food, activities, everything was very very good, i loved how it said on booking

the gym could do with modernisation, as some of the equipment was broken

was very quiet and relaxed due to it being adults only which is exactly what we were looking for

uth) from rooms/balconies at night.

wifi is very bad, not working, poor connection

trouble with wifi. bed could have been more comfortable but overall lovely place

bad wifi connection, the noise of people

-wifi barely worked, which is unacceptable for a hotel of this category and price -the rooms could

parking

there is a parking inside the house

place has parking space too

the parking was available

large home large kitchen, dining, living room area quiet parking on site great views seating area outside 20 minutes from the ferry

the wifi connection could be better

beer and vine is two times more expensive than in the city bars wifi didn t work inside the

the wifi wasn t the best. maybe a little bit too pricey

wifi was sometimes a bit slow, but the coverage throughout hotel was good

some of the restaurant staff are very rude. wifi isn't great in some areas.

first room was above the kitchen

very near to the beach staff excellent breakfast delicious sitting on the balcony, looking out very

the hotel staff where friendly and the hotel exceeded all expectations, breakfast was fantastic!

breakfast was lovely

our room was on the top floor which had very good views of the surrounding area and pool

kitchen is well equipped with

kids were super happy to rin around and play on the small

we missed a playground or at least something to attract the kids to stay outside more

my kids enjoyed

a similar, more savoury scent lingers in the kitchen which made me want to start cooking right away

the kids are very well minded in this hotel

breakfast was amazing, the location was great, nice clean rooms and huge pool area, staff were very helpful also would definitely stay

nice gardens, clean common zones, free drinks in the saloon, available laundry, good bar, very polite and calm housekeepers

no lie lows or pool toys for kids

breakfast was amazing, the location was great, nice clean rooms and huge pool area, staff were very

for size of the hotel the gym was tiny with no water machine

breakfast . friendly staff . room cleaned everyday.

location ,very spacious staff where extremely friendly and welcoming , breakfast was so chilled everything was so fresh and quality was

outside area very spacious , very comfortable beds , food was good, staff great and bar prices very reasonable

103 and staff during check in did not informed me that dinner is included in my stay (only about breakfast

mini disco and entertainment for the kids and excellent choices for food

fitness centre never seemed to be open and the pools were overcrowded with children

completely safe with the extra hygiene regulations in place at the hotel, and all of the staff: bar staff, evening staff and day entertainment staff were brilliant and so polite, welcoming and

breakfast 10e which was really good

to everyone from the greeting we received on arrival at reception to the cheerful bar staff , the pool attendants , who organised pool games, and not forgetting the hardworking people who cleaned

nice breakfast with many options

the outside area was quiet, there is a pool bar where you can have lunch and you could always get a sun bed

pool is beautiful

breakfast was worth the money

didn’t like how there was no lifts because our room was so far from reception a kitchen staff had to help carry our 20kg plus hand luggage up all the stairs and they wanted us to

the mini golf facility was unusually beautifully landscaped with a stream along the lanes

the staff was amazing and the activities for kids and adults were well organised nd the girls have been amazing

ud83dude0a amazing pools, gym, sauna

we didn't have breakfast so i can't comment on that, but the pool bar had basic food (sandwiches, burgers, fries etc

gym was small and poor

gym was ok a few pieces of equipment and clean

amazing pool - amazing view and big apartments - events inside the building - breakfast amazing - gym inside the building - no insects and spider

there is lot of water sports in the pools and they have some shows for kids in the lobby which is pretty cool

room was very clean and organized, pool area great (one pool is heated), massages in spa were very professional and all spa area is lovely

kids pool not heated , therefore kids up to 5 had to use big pool

rooms where very clean and comfortable kids club where fantastic

should have the bare minimum like: porter to carry the luggage back to the room room service laundry - pressing service

quiet despite the proximity to the golf

loved the snack bar and beer on tap near the pool

the resort is in middle of golf fields so really safe for kids to play free within resort, one way in and out through friendly and professional reception

courtesy rooms for late check out are brilliant

if it's included in breakfast why not dinner

no spa facilities e.g. steam room etc

option for late check out

entertainment and pool area amazing

location , a nice food, a very helpful and nice staff, good wifi in the room and comfy beds

wifi was 25 for a week but only covered one device, so would be better if it could have covered

having to pay extra for the safe and the wifi.

safe, minibar and wifi are extra

minibar,safe,wifi, indoor pool

reception sent us to the wrong place to find the kids club and there some activities were cancelled without previous notice

from room cleaner to buffet staff, bar staff and resto staff and front desk

they have not given us late check out

the late breakfast in bar drago could've been brought to the 4 person tables next to the pool (in front of

the spa the location

free wifi is verry poor ( we use our data so it was ok) (-)wifi is not free (-)- they charge for wifi in rooms, ice buckets and double sun beds on beach area (-)minor matter - had to pay for wifi in room.great relaxing 6 days (+) - fast wifi - they let us borrow the kettle when requested at the reception (-) if i've to nitpick i'd say the wifi password / restaurants available inside etc could've been a bit more clearer (-)would have liked ot have wifi in the room and functioning power points by th epool. (-) i wish there was free wifi throughout the property (-)wifi was very bad and weak (-)you had to pay for wifi upon arrival which was not mentioned before our stay (-)wifi only available in reception and certain pool areas, inconvenient when you need to access email

lack of gym

breakfast reception guys

room service could have a more spanish food specialities.

fact that you had to pay to use the spa area, considering i paid for a 5* accommodation, that should be included

the breakfast was also very nice with lots of options

we were all inclusive but the room also had a full kitchen

good room, beautiful view with pool, rich breakfast

the kids pool was fantastic for our 3 year old who thoroughly enjoyed it

the 4 kids that were with us loved the place

4 stars hotel and very bad wifi !!

inexpensive wifi-12 euros for the week

to use wifi in the room it is necessary to have blinds open, also one day we did not have wifi signal at

had to pay for wifi

wifi is for now a day standard bad

i loved the view from the second floor, which offered an amazing vista of the golf course and a bit of the sea

breakfast was excellent and nothing was to much trouble staff were friendly and very

gym

easy access to golf course and arrangements for storing golf clubs made playing golf completely hassle free

breakfast was great, good menu to choose from and plenty of choice for something to eat.

entertainment / relaxing area. / free wifi good. staff excellent

rooms were clean and tidy, pool area was nice and staff were pleasant. wifi was also reliable.

wifi always cut you off by the pool so annoying, the bed is two single beds pushed together when i

poor wifi for connecting to computer and also for the in room google nest which didn't work

problems with wifi connection near our room, that were not fully fixed after several complains

the place is very clean, the rooms are spacious, the pool is fantastic, the view from the balcony is amazing

the pool was heated even though it wasn't too hot outside

pool was nice, the water was warm even though it was the end of january

facilities are quite nice, especially the swimming pool breakfast buffet was nice with a good variety of choices thank you for a great stay

the rooms where really nice decorated and spacious. we enjoyed the time in the pool.

the lack of variety of bread at breakfast

hotel, not many people about so it was lovely and peaceful while chilling at the pool everyday

terrace pool did not have heated water but this was not a major concern.

the breakfast was great and made us things that were not on the menu and nothing was an issue for them

hotel with garden pool area

bar facility by the pool

no bar in hotel. would benefit with a bar on site

(c) the reception bar area seems very under-used

excellent breakfast all cooked options included

very good breakfast, roof top pool and sun terrace with amazing views

helpful and always smiling, the rooms were immaculate and beds really comfortable, slept well, wifi throughout the hotel and rooms

priced, bad wifi, noisy music by pool, uncomfortable beds, no table to put laptop in and sit down

if you want to use the wifi - be ready to put in your passport info for the registration and it still does not work

very nice room and confortable bed. very nice bar on the roof. good breakfast.

pool was heated, rooms were clean, great mini disco and entertainment every night, good location,

wifi connection in the room especially at bed was not that fast

wifi is very poor and only available at reasonable quality in the reception area

are beautiful, great wifi everywhere throughout the hotel

wifi was very good in the lobby, but in our room and floor there was no signal at all

two bad things about our room was the air conditioning was a little weak and the wifi was non existant from there although it was brilliant once we got outside the door and all

bed was a bit to hard, wifi dosent work well

parking spaces behind the hotel; spacious room; adequate breakfast

wifi was a bit unstable.

uld be a bit more varied); wifi was ok in the room

wifi did not work 100% in the room