there was no pool

the rooms were comforting, dove soap for sensitive skin, hot breakfast was decent

free parking and breakfast was an awesome perk

breakfast was not offered

decent breakfast

breakfast was great. loved the spa tube in our room.

liked the spa tub in the bedroom and the public pool and hot tub was nice

room and breakfast

little happy hour, nice pool for the kids

rooms were clean; breakfast was standard hotel fare; pool was warm and staff was friendly.

friendly staff and allowed early check in

great location, friendly staff, comfiest bed, nice pool, nice breakfast selection

the complimentary breakfast is very, very good

breakfast was pretty good. although we did not use it, there was a nice fitness area.

fitness centre was well enough equipped

bed, laundry area - finally figured out i could get change out of the pop machine by inserting a dollar

size, laundry facilities, delivery of food &/or packages to front desk

trash under the kitchen sink in the room had not been emptied from the previous tenants

the breakfast is just a coffee

the kitchen area allowed us to cook from our room and save

place was nice and clean spacious, the staff was nice, the pool area i liked a plus because of the grill

like the basketball court and swimming pool

breakfast selection was not the greatest.

breakfast was limited

had a shuttle to station and mall, laundry, breakfast, happy hour eats, gym, pool and huge two bed 2 bath

kitchen!!!

i loved the kitchenette and the layout

the layout was awesome, bed very comfortable. i loved the kitchen.

lacking in the details-full kitchen with four place settings, but only one fork

calm,clean, good kitchen,breakfast

breakfast was coffee and packaged muffins and oatmeal

the kitchenette and the comfy recliner.

kitchen was great, size of room was great

laundry room

barged right into me and my boyfriends room after i called him at front desk to tell him i needed late check out and he said it was ok but still proceeded to argue with my boyfriend while trying to

very nice hotel, great gym

large rooms clean pool area great staff

beautiful grounds staff was able to accommodate our request for early check in

pool was super small (think extra large hot tub) breakfast- finally asked for a refund, 45 min

also, lady that checked us in could have pointed out we would be next to the pool

breakfast was good and room was very nice

the breakfast the eggs wasn't very good but i really have nothing to complain about

everything was nice and clean and the bar and bartenders was amazing if your looking for comfort, fun, cleanliness and a welcoming

left at 6:30 and breakfast started at seven which i believe is very late especially when the people are staying

thought there was breakfast - i guess i misread

i arrived at 10 am and asked for the free shuttle service they provided, the staff immediately said “no, it’s already passed the time”

breakfast because bar and kitchen closed die to covid

while swimming one of the pool light came out of the side of the pool with exposed wires while my kids and several others were swimming thankfully no one was hurt during the process

no microwave in rooms,no bar or restaurant in hotel.

granola bar oatmeal and cereal in cups

very clean, spacious and quiet room, excellent breakfast, friendly staff

i didn't make breakfast but the location was great!

couldn't eat a hot breakfast even though they had the pre package

hotel was clean, our room had complete kitchen, wine glasses, etc

price for hotel room with full kitchen, pool, gym, and breakfast

the breakfast was a poor suggestion

so , listen what happened, they put near my room the huge black family with 20 kids, who were acting absolutely disgusting

hot breakfast, clean pool & friendly staff

they even arranged an early check in for me

i really enjoyed the breakfast

the laundry room was clean and the machines were linked to an app that you download to pay for them

kitchen was fully stocked,great

be nice if a change machine or other means were available to make change/get quarters for the laundry machines

room, laundry room available, cleanness, friendly staff, morning free coffee

everything especially the kitchen

the location, room space, breakfast, and open pool design

the gym was small but complete, good devices/clean towels/drinking water etc

the kitchen was nice.

the pool looked like it could use a refreshing.

room was really nice, as well as the facilities, breakfast was great

that is the main con of this place, breakfast was not good, and that is why we made our own

breakfast options

helpful staff, very clean, full kitchen

syed visited our room when we called n helped us with some kitchen issues

and room set up with kitchenet were perfect for my needs

it has an indoor pool and breakfast included.

there is a restaurant and bar on site

rooms were spacious clean and nice i like the pool and like having to make a reservation

the pool was smaller than expected.

it was nice to have a bar and restaurant in the hotel

i liked the refrigerator and microwave, kitchen set up

comes with breakfast spacious room 24/7 coffee/tea friendly staff cons: gym threadmill a bit

the breakfast was perfect. the pool was nice but water was cold. the rooms were so cute.

we didn't need extra room because 2 adults and 3 kids

my kids have food allergies so the full kitchen was extremely appreciated.

breakfast was good, very convenience and easy location for my visit purpose

the breakfast was amazing, the location was pretty good.

had to make a reservation to be able to use the pool

free breakfast, convenience to woodfield mall

i was offered a late check out

great breakfast! nice pool and great location

staff was professional at every turn (from check in to serving breakfast the morning after)

pool was nice

breakfast yummy

pool was very small and no hot tub

breakfast was really nice

microwave and refrigerator. easy access to internet. workout room. nice breakfast.

elevator, ice machine, vending machine, fitness room equipment were all out of service

there was a nice breakfast of waffles, biscuits and gravy, and cereal

property had a fitness room which was well equipped and it was close to a number of eating and drinking

pool is not large and fills quickly

the staff was very nice to me and my kids

bacon for breakfast

the pool was a bit cold. i was not able to enjoy the pool because of that.

they said it would be fixed in the morning but the next day it was still too cold for my kids to go in

the hot tub, pool and how the hotel is conveniently located next to everything

the gym and business center were open

my kids (9yo and 5yo) didn’t even want to leave the hotel because of it

good hours for the indoor pool and hot tub

the atmosphere, the included breakfast

pool was semi cold for it being cold outside, could have been cleaner

he enjoyed the pool with other kids

full kitchen

my kids enjoyed the pool and having kitchen in the room

the pool and the hot breakfast were both great

lastly the wifi was horrible, if i m paying over one hundred dollars to stay somewhere i expect the wifi

the wifi kept cutting in and out

parking, check-in and wifi access were a breeze

wifi was horrible, spotty, and slow

wifi in room was really poor, cannot connect at all.

the pool was really nice for kids

last time i stayed at that location the breakfast was amazing this time it was not they did not have half of the item that they had before

i wish gym opens earlier

the pool was closed was a bummer for the kids. but the stay was still great for them.

closeness to golf road - ikea, woodfield mall. the breakfast had a great variety to choose from

i called the front desk 3 times about a wifi issue and no one answered

friendly staff, comfortable bed, free wifi, nice size tv.

no pen or paper or wifi or microwave to heat up food

pool open early and close late, free wifi, free breakfast.

clean room, free wifi, fridge in room.

where bear white) sliding

i enjoyed the free wifi

wifi was acceptable but far from ideal, as i couldn't recommend if attending online training or

the hallway, terrible a/c unit in the room, wifi connection and tv reception kept falling out, towels were grungy

good wifi

hotel has a bar and fire-pits, lap pool and everything is spotless

bar does not open until 5 & check in at 3

pool kind of small. would have liked a hot tub

the lobby / bar area was inviting with a pool table and board games

i thought the decor and rooms were very nice. liked the little food bar thing in the lobby.

wouldn't be comfortable taking kids there

laundry is still using coins and requires cash to buy quarters to use for doing laundry

furniture late at night and then it started early in the morning--i think it may be from the laundry area and the moving of carts, etc

their laundry room is convenient

saw employees doing laundry and folding with no gloves or mask

location, clean and breakfast was good!

eggs were chewy, didn't taste fresh. rest of free breakfast was great!

selection of breakfast, nice area, right behind a gas station and down the block there's an amc movie theater

breakfast choice awesome.. pleasant workers.

no pool, tiny gym. staff not the friendliest

the breakfast was very good and the staff opened the bar for us and our relatives who were also attending the wedding

location and quality of location. the hot breakfast is great as well.

bath rooms are kinda small and breakfast was understaffed we waited 20 minutes for clean plates and

location and hot breakfast

clean hotel and room wonderful staff very good breakfasts experience went beyond my

the pool was small, a fire pit outside would be nice, no hot tub, bar closed early.

didn't have free continental breakfast. the pool had flies in it.

) the pool is nice and clean but very small

the bathroom floor also pooled water when using the shower

the bar was closed during my stay

breakfast did not come with my booking

did not like breakfast.

traveling with kids so this worked perfectly for us

gym nasty dirty

breakfast selection kids loved the pool and there was always towels available and you needed a key to get in and out

the breakfast was decent, and the location was fantastic—close to the arena where our event was held,

at the front desk is so awesome and can't say enough good thing about beatrice who keeps the breakfast going

pool was not warm enough

not the typical continental breakfast from years ago and maybe from a cut rate establishment

breakfast is very good, many options

staff & attentive staff, clean laundry & workout room, updated appliances in the room

they also have a couple of vending machines in the laundry room, which is convenient in case if you forgot to pack some food or if you’re craving a

there is a gym and laundry room available to guests, which is nice

location, laundry room, the size of the room

you need cozy staff is absolutely wonderful free coffee downstairs sometimes snacks workout room laundry we love it we have been looking for a house for a year now been going to hotel to hotel

laundry on site, restaurants in area that deliver, parking close to rooms, pet friendly and even

units, discounts available, family rooms, wifi for a fee, outdoor pool with handicap chair lift, laundry and vending including ice

quiet clean order to room laundry

broken& heat not on when i entered room also when i used laundry same box of empty pizza was on a non working washer coffee grounds in

everyone is kind of. laundry mechanics terrible smell like peeps.

very good breakfast. clean, nice pool area, wifi worked well.

such as breakfast hours, wifi info, check-out time, etc

our last major complaint is the wifi

the wifi signal is poor. the location is far from the down town

liked the stay here especially hot swimming pool (mini and the big one ) (-)the pool wasn't heated. (-)hot tub was out of order, however the pool temperature was very warm so we were all able to enjoy it (+)the beds were nice and comfy and the pool was open late (+) the pool was big and clean (-) pool (-)pool area could have been updated a little the water seemed a bit cloudy and some areas were (+)liked that the property was very clean , had breakfast included in the mornings, had a pool/ hot tub, even had little places close by to hotel to go grab something to eat from (+)clean, pool, customer service (+)clean, comfortable, had pool (-)the pool was a little run down but that's really not a big deal.

two different bank cards in laundry payment option for dryer

elavator not working laundry machine out of order

strong odor of natural gas immanent from laundry room

nice laundry and vending

the laundry facility was $3

property accommodated our early check in prior to the beer festival we attended

the breakfast could be better than that but with this price i think is fair.

location was excellent, the breakfast, because of covid-19, was not there, and actually not expected

had a nice size kitchen so we didn’t have to go out for every meal

not much for complementary breakfast.

breakfast was not what i expected

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

the pool was good for kids

that are comfortable, bathrooms with hot water and free toiletries, restaurants/cafes onsite, a fitness center and/or a swimming pool

very clean, well located hotel. nice pool, great breakfast and restaurant

great location, close to o'hare, expressways & restaurants. great bar on premises.

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

laundry room and vending machines on premises but there’s hours of operation

the cleanliness of the rooms around the area so is the laundry room

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

location and gym

slow shower speed. not a very extensive breakfast menu for vegetarians.

gym, good breakfast, easy to park

bacon for breakfast!

breakfast was great, if you get up soon enough!

even gym room was well-kept

breakfast was so huge and good

best breakfast buffet. great location. clean.

great and reliable shuttle service. awesome breakfast, awesome staff.

very clean very friendly staff great breakfast great location highly recommend!

the hallways are a bit dated, and the wifi was spotty

couldn't use the wifi

wifi was also much faster than expected

the wifi is poor the cable channels is poor the tvs need to be updated

free wifi was slow

breakfast shower

easy checkin and breakfast

great hotel .. wonderful breakfast

breakfast was excellent the staff was very friendly and accommodating

breakfast was perfect.

my kids loved the breakfast and the front desk attendants were very nice!

the fact that the restaurant was very close it was very clean facility it offer a full breakfast every

the pool was great for the kids

it was nice to have an indoor pool for the kids to enjoy

breakfast was wonderful

i also liked that the wifi is fast since i need internet for my phone

the motel also offers luggage storage space, and free wifi, which made my stay even more convenient

charge additional for wifi, it was a lot of walking before you saw an elevator, which they were so small; could barely

only complaint i have is that the front desk receptionist didn t provide us with the wifi password or dining hours

wifi is stable. but you always have to login again.

was charged for wifi, parking at checkout no one informed me about this at the time of check-in

golf, bowling, swimming, massage

early check in was possible

have a mini fitness room, which is good enough for morning exercise

i overslept and missed breakfast, but it was still offered to me

would have loved some hot eggs or yogurt for breakfast buffet but pancakes were good!

breakfast time was so fast and early wish it had a pool or hot tub

one of the shuttle drivers was texting while driving with 7 people in the car

facilities and cleanliness of the hotel shuttle bus service to airport

setup i bet it’s really great in the summer with that courtyard and pool right by it i’ll be back for my birthday in the summer for

room was clean, beds were comfortable and the pool was nice and large

shuttle ran too late to catch our flight so we had to rent a car

pool is smaller than it looks in the picture but it was nice

cleaned and good breakfast

fact that we couldn’t use the pool or gym and the breakfast area was just grab and go which sucked but we understood why due to

breakfast was wonderful and everything was delicious and hot ud83dude0a

breakfast was okay

accommodated our request for late check

breakfast, front desk staff

good position, good prices, comfortable room and very good breakfast!

close to my destination. nice pool and gym.

the location was great! the breakfast was good, my kids loved it.

the shuttle to the airport was very reliable and came to and from frequently

it was great to have a shuttle to the airport.

now, they ask that reserve pool time for you and your guests

pool is open

loved the heated pool

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

staff was excellent. breakfast was extensive--filling/fresh

breakfast and staff

love the breakfast and room layout with a separate bedroom and living room with pullout couch.

the kitchen having an oven

and bathroom in a separate room the kitchen and living area

hidden gem! excellent condition, very clean, friendly staff, great bar & restaurant!

they had a gym and on-site bar that served a limited menu of bar snacks

the restaurant and bar are a great feature

it also features a small gym, and breakfast is available on-site

paid $25 more for this hotel because it was supposed to be a casino hotel

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

i also like that there was no pet fee for bringing our

kitchen in room with full size fridge, microwave, sink, 2 burner stove

kitchen only

nice looks and room have a kitchen.

they have a kitchenette with no pots, pans, silverware or paper towels

size of laundry room and exercise room

the only reason i chose this hotel over others was the indoor spa / hot tub

laundry in the room that was supposed to clean was dirty n had hair on it we asked for more and was

and shuttle to and from airport

spa close shower’s terrible, bad smells

came down for breakfast and the gravy was cold and the apple i picked was a bit bruised

breakfast and the cleanest

always clean, great breakfast and great staff

she even got me a bagel and another snack from the kitchen when i missed the breakfast

we did not use the breakfast option

fast easy check in. clean comfortable room. excellent location. nice breakfast choices.

the pool was at the correct temperature and very clean

breakfast was excellent ! very clean hotel,

breakfast great and room

nice rooms, everything very clean, nice pool area, business center, and breakfast every morning

negative comments are that the lighting in the room is a bit dark, the pool is pretty small, and also the room description said there was a microwave and there was not

liked the view we had i liked the pool area the water wasn’t cold at all it was nice and warm the room was

the breakfast could be a little better but they are in the process of renovating the hotel.

very, very sparse breakfast area (also under construction), no gym and workers everywhere made a comfortable room not so comfortable

unruly kids in lobby

our favorite feature was the pool

great breakfast

location location and fact that it was clean and had everything we wanted and an indoor pool

awesome staff, great breakfast!

thought the breakfast could have been a little better

great bed! blue heron bar attached was fun and had good food.

the pool was also very clean and well kept

the swimming was cold could have been warmer, plus ac was on in pool area,

very accommodating staff. good breakfast. great location for us. pool for kids.

pool access and 24 hour gym access the fire pit the breakfast coupons and accommodations to ask if

breakfast crew was fantastic. location of property. walking trails by the golf course.

the wifi is super weak

i like the free parking , great wifi, access to pool during the stay.

powerfull air conditioning was good as it was very cold day. wifi area range was not problem.

wifi only

wifi was on the slow side

charged a pet fee for a pet i didn't have. expensive for a hotel tht was so run down.

hotel offers free breakfast in the morning and there was only coffee and tea available

no breakfast, even though it said was included. there was no breakfast offered

breakfast wasn't so grand with a lot of variety

breakfast was good, internet excellent with high speed, only that i had to pay to use fridge n

the breakfast was a full continental, and it was convenient having free wifi/parking/breakfast close to chicago

the wifi wasn t good, there were little flying bugs in the room and the bed sheets were dirty

outdate, extremely slow wifi, impossible to work.

breakfast many option, nice warm pool, good wifi, rooms were clean. will be back soon. thanks

tv & wifi

room lay out with mini kitchen very comfortable

cleanliness, wifi, breakfast

it is great to have a mini kitchen to help cut costs of going out to eat for every meal.

good american breakfast. good enough to start a day.

room i got was cleaned and i didn't know that it had a kitchen and a full fridge

the pool, there's no privacy.

including a couch pull out bed that their boys thought was the greatest along with pool and breakfast

guest laundry is downstairs (runs on quarters, so bring your own as sometimes reception understandably

hotel breakfasts could be more creative.

the curtains in my room were filthy and so was bed skirt, and the gym should not be listed as a gym

big suit clean,kitchen,livingroom, tv,

neat and clean tidy just the coins for laundry can be upgraded to card

the access to laundry, vending and a workout room were all great

it had a huge closet kitchen that reminded me of a studio apartment complete with living room

was not expecting a kitchen

pool area was clean

pool is nice and the rooms are great

loved everything from our room to the restaurant food was really good too and kids eat free if your staying so that was a bonus

great location! clean , friendly and a good restuarant and bar -pool

pool had a weird smell but overall it was still fun

there are great if have wifi in the room

s 2017) that's like paying for hot water

be careful; you may need to pay for wifi.

breakfast was also pretty good, and there was wifi and comfortable beds to sleep in which was the most important part to us

connecting to the wifi sometimes is hard.

very clean facility with complimentary breakfast

should not promote a free breakfast because it's only coffee and instant oatmeal packs.

it says breakfast included when actually it's only a snack breakfast. should change on website.

breakfast was limited to packaged muffins and bars, and oatmeal

there were crumbs on kitchen floor and bathroom could've been a cleaner , the counter

there's a kitchen!

the shuttle service to the airport was very convenient

only thing i didn't love was breakfast

excellent room. loved the full kitchen.

close to airport. airport shuttle.

nice little gym and indoor pool

need to expand your breakfast choices

location and shuttle were perfect for ravinia

breakfast could have had few more items to choose from and the parking fee could have been more

shuttle was excellent

gym available, onsite parking

there is access to a gym, open 24 hours

close to restaurants and casino

i saw kids took a bagel and put it back

swimming pool water was clean

very clean, staff helpful, shuttle easily accessible!

breakfast could be better

the free shuttle and prompt pick up at ord was so refreshing after a long day of travel.

shuttle driver was rude

i love the staff so friendly and just helpful and breakfast is a plus

new. friendly staff. shuttles to hotel made that easy for us!

love the breakfast,location view,indoor pool and how clean it is.

breakfast & the pool

the pool and the gym were clean and the towels at those facilites were clean and new

cleaning lady with gym and pool is always so friendly and does a great

wifi didn t work at all

couldn't connect to the wifi

bed, good size room, good wifi

lot was rough, heavy rain which caused parking lot to be extremely flooded, also wifi was bad

i also didn t like that they didn t have wifi in the room

pool was clean and stocked with fresh towels

staff were great, the room was nice enough, and i really enjoyed the gym and pool

no clean towels in the bathroom,and bags of dirty laundry in the shower and no linen on the bed when we arrived

the gym, swimming, free wifi and computers for printing out your boarding pass.

the , for this hotel, in the amenity, there is the laundry service