fact that the pool was too cold to use

i liked how friendly the staff was, and how breakfast changed everyday.

breakfast was delicious...clean. staff was friendly and helpful.

lots of breakfast options, greeting on tv, location to our destination

location was easily accessible right off the highway, and the shuttle made a big difference getting to/from the

great bed! blue heron bar attached was fun and had good food.

unruly kids in lobby

the kids could only swim for an hour because their eyes were burning so

didn't have breakfast

next swimming pool glass door from bedroom out to garden staff was all amazing very friendly breakfast was

breakfast was plentiful, but variety of proteins over multiple days would be a plus

very friendly staff, super clean facilities. solid breakfast!

cleanliness, hot breakfast and the price

breakfast was mostly carbs with few offerings.

always clean, great breakfast and great staff

the hotel was quiet, and breakfast had more options than expected

ran out of body wash could of used more shampoo the towel in the pool were not soft st all very clean and comfortable wish it came with a refrigerator and

the swimming was cold could have been warmer, plus ac was on in pool area,

security around the pool there where people drinking beer in there so my kids didn't get to swim until the next

pool was to small, it was to crowded

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

everyone is kind of. laundry mechanics terrible smell like peeps.

units, discounts available, family rooms, wifi for a fee, outdoor pool with handicap chair lift, laundry and vending including ice

laundry on site, restaurants in area that deliver, parking close to rooms, pet friendly and even

quiet clean order to room laundry

they had laundry.

kitchen was great, size of room was great

hotel was close to rosemont. we went to fashion outlet, rivers casino. and harry carry’s.

was slightly lacking, but since the hotel was designed for longer stays and the room had a kitchen it makes sense

they also offer coffee and light breakfast

one about dirty laundry and needing a roll of quarters, then a man walked in after me, however he had been there

it was very nice , the staff were nice and the breakfast was great

the complimentary breakfast was above and beyond. i also enjoyed the pool.

kitchen facility in room but no utensils, dishes to go in microwave liked

newly remodeled and very clean breakfast buffett was perfect

comfortable clean room, decent breakfast , great helpful staff would definitely stay there again

wifi was hacked

hotel with tired staff wifi poor gym equipment broken no dinner restaurant or bar average

clean, quiet. wifi worked well.

pool area could have been warmer because when getting out the pool it was chilly

took a chance to try to get early check in and there was no pushback hey said your room is ready now hot chocolate chip cookies

wifi was a bit erratic & cable could be a little better stayed at a super8 in monee, il & their

room was adequately appointed with fridge and microwave. tv was decent- and excellent wifi

wifi kept cutting in and out, making it a little difficult to work when i needed to

its annoying having to keep logging into the wifi

the free wifi

good wifi

we didn't use much of the facilities, or even utilize the free wifi, we just wanted somewhere to sleep, but they somehow made it very unpleasant to sleep here

wifi

where bear white) sliding

location was perfect for my events. wifi was a great connection.

didn't have free continental breakfast. the pool had flies in it.

from highway, super comfy bed, clean facilities, on site bar and grill

) the pool is nice and clean but very small

pool was small but at least they had one and it was working

the pool was small, a fire pit outside would be nice, no hot tub, bar closed early.

the continental breakfast was pretty meager.

comfortable and liked that it had a kitchen and fridge and cabinets

the room had a kitchen in it which could be really useful for an extended stay

the breakfast bar can be improved

and go breakfast was not the greatest

fitness centre was well enough equipped

it was nice they had bar downstairs it was very clean

breakfast was pretty good. although we did not use it, there was a nice fitness area.

great location, friendly staff, comfiest bed, nice pool, nice breakfast selection

fitness room sub-par - 4 machines and 2 weren’t working

we stayed in a spa pool suite and it was was perfect for our anniversary

little happy hour, nice pool for the kids

rooms were clean; breakfast was standard hotel fare; pool was warm and staff was friendly.

room and breakfast

best free hot breakfast we have had in a long time, and the welcome reception was an unexpected surprise

highly recommended, clean room, good location and nice breakfast.

and restaurants are walking distance, but disappointed at that the hotel didn’t allow 2hr early check in after i arrived by international long flight, i was asked to pay

it was clean, great location, friendly staff, and early check in was appreciated!

having a pool

thank you for having working ev chargers! we’ll always stay here because of those!

the gentleman working the laundry folding towels and such also had a cigarette dangling from his mouth

my kids found trash under the bed

furniture late at night and then it started early in the morning--i think it may be from the laundry area and the moving of carts, etc

soap and shampoo readily available and there was a tv channel for kids.

love the hotel love the price love that there's no pet fees

breakfast is very good, many options

the pool and spa where not working because of being upgraded

the breakfast was decent, and the location was fantastic—close to the arena where our event was held,

breakfast. 24/7 reception service

pool was very crowded and had to wait for towels.

he enjoyed the pool with other kids

he enjoyed the pool with other kids

one bedroom with the living room/kitchenette was perfect

of breakfast staff was rude to my husband didn't say excuse when he was refilling up breakfast items

pool clean

breakfast hours

good free breakfast and the pool seems a hit with kids

i loved their breakfast was pretty great as well

andy and christian were amazing getting us an early check in due to extremely awful experience at a different hotel in the same city

everything is great! the breakfast is great !

there is a gym and laundry room available to guests, which is nice

staff & attentive staff, clean laundry & workout room, updated appliances in the room

kitchen area was incredibly convenient

the room was perfect, kitchenette was clean and had everything that was needed

laundry was clean, hallways did not smell weird(like other places) and was also very clean

having a warm breakfast in the morning!!

no pool, tiny gym. staff not the friendliest

gym was mostly all broke. bad smell on the room

room have everything that need for long staying. good free wifi. good breakfast. nice location.

eggs were chewy, didn't taste fresh. rest of free breakfast was great!

there was no microwave in the room.. kids running up and down the halls.

the rooms and the lobby and the pool area were clean and comfortable

the rom was nice and clean and my kids and there friends had a blast in the indoor pool

the bar and the desserts downstairs are great additions at this price

the air conditioner was out in the gym

hotel has a bar and fire-pits, lap pool and everything is spotless

pool table, jenga, cozy couches, tables to sit at

the lobby / bar area was inviting with a pool table and board games

staff was very helpful and kind, and most of all the 24hr pool table!

the pool temperature was cold & you could easily hear people talking/walking in adjacent rooms.

rooms, friendly staff, comfy bed, good location right off freeway, great breakfast, my special requests were accommodated

the pool was nice

a late check out which we're grateful for

the color scheme and furniture style in the bar and eating areas

bath rooms are kinda small and breakfast was understaffed we waited 20 minutes for clean plates and

the pool was open and the kids had an awesome time breakfast was delicious

the hotel is in a nice area with restaurants, entertainment (movie theater, mini-golf), gas stations, stores, etc

clean comfortable, mostly quiet, and has a pool too

quit, friendly , pool , workout room , and style

a suite (separate bedroom, separation of bath and wash station, and a separate spacy room with kitchen, sofa, study space, separate tv

.staff very pleasant and friendly the breakfast was good rooms clean

has strong fragrant odor-too strong dogs should not be in the breakfast area children should be on a selected

i wish the hotel bar had more selection of alcohol that i liked

swimming pool was clean and great for kids

kids would have liked a game room, but parents saved money & kids had their tablets to play games

the layout was awesome, bed very comfortable. i loved the kitchen.

great location, clean facility and super nice staff!! great breakfast!!

calm,clean, good kitchen,breakfast

i especially appreciated the free ev charger in the lot; i left with a full “tank” for my drive home

the breakfast and the pool

free parking and internet wifi connection, very safe place to stay

wifi was horrible

wifi didn't work, the hotel booked a security deposit additional to the approved price and didn't

wifi in room was really poor, cannot connect at all.

wifi was horrible, spotty, and slow

the person from breakfast eva is very kind and help and clean stuff

the day that i arrive there was a party there so the pool was not available.

clean rooms, awesome pool, a great breakfast, and the staff

thank you to the staff for giving us a late check out to enjoy our son a bit longer with not even a hesitation

breakfast ud83cudf73 is great

work, the television remote was only provided at my insistence, the carpet was filthy, in-room kitchen had no plates, service, glasses nor anything other than 2 ice cube trays

breakfast was not what i expected i wanted eggs, bacon, sausage, pancakes i got a doughnut and some

when i asked for late check out because my plane is in the afternoon, he was more than ready to help and he

just the 'grab and go' breakfast. but it was no big deal at all. still a very good stay.

, the kitchen area wasn’t prepared, no silverware or dishes, no wash cloths for the bathroom, i did not

were a couple hillbilly dads doing cannonballs with the kids for two hours

breakfast was good, only downside was the breakfast sandwich was cold , but the waffles were great

pool water cold.

i also loved the pool area my kids had a lot of fun and we'll definitely be back

the noisy kids running up and down the hall till 3 am

it’s good to have a gym and swimming pool although i wasn’t able to use them

pool and jacuzzi were

was a cosy place to stay, especially the location , the curtsious staff, the swimming pool , spa & basketball was great to enjoy with family , we stayed bit longer almost for one month &

i also enjoyed the pool

unattended kids in the pool area

clean, quiet, spacious,great breakfast

the breakfast was great and loved the pool...

the en-suite bathrooms and the kitchen ware that was kept in the kitchen for use

the outdoor pool was closed, but it looked like it would be enjoyed by summertime guests

we could grab a drink at the bar or a snack right inside the main office

excellent gym, and nice clean hotel

really enjoyed the lobby bar this visit.

clean rooms. nice showers. great shades to darken the room. nice breakfast.

we enjoyed the ample breakfast served in the lobby area every morning.

small gym and pool opening

i had both kids so i appreciated the early check in as well

the breakfast could have been kept hotter, other than that it was great.

manager & the staff were super accomodating and friendy, the laundry facilities (altho you really could probably replace the machines

staff. fact that there is kitchen

great staff, hot coffee and breakfast, close to shopping.

that there was a full kitchen

great staff, hot coffee and breakfast, great location, quiet.

i did not use it but the pool looked tiny.

it has an indoor pool and breakfast included.

it was nice to have a bar and restaurant in the hotel

decent gym, pretty cozy feel

pool was a little small and the breakfast was one entree instead of a buffet style

the workout area and pool, the cleaning staff, free parking, the powerful shower head, and the bar downstairs

was very helpful, free shuttle for a max of 5 miles in the morning, easily reachable from the airport, has a laundrette

granola bar oatmeal and cereal in cups

cleanliness, location, fitness room, pool.

no microwave in rooms,no bar or restaurant in hotel.

expected an extended stay facility to have a stocked kitchen

peace and quiet, kitchen, breakfast, great staff

kitchen and free breakfast

kitchen and having dishes on hand is great

laundry

the pool made my son and my skin red and very itchy.

breakfast yummy

the breakfast was good

pool was nice

great breakfast! nice pool and great location

beautiful grounds staff was able to accommodate our request for early check in

the fitness center & pool.

very helpfull staff and allowed us an early check in

pool was super small (think extra large hot tub) breakfast- finally asked for a refund, 45 min

easy access to room and pool

our 2 kids loved the fact that we were treated special with a bottle of water

we loved that the lobby had a bar that was open in the evenings and we were each given a complementary drink ticket

lots of variety in breakfast menu

we hoped to have a drink at the bar area but it was closed. not sure why.

breakfast was delicious, just make sure you arrive early to get a seat

breakfast was very good. my stay was perfect.

we were greeted with kindness, check in easy, nice atmosphere, lobby was updated, stylish, the bar was open until 10:45

interior courtyard, spacious, comfortable and safe feeling rooms, good facilities

couldn't eat a hot breakfast even though they had the pre package

maybe a little more hot breakfast items but still pretty good

room, laundry room available, cleanness, friendly staff, morning free coffee

i like that every room as a little kitchen so you can cook

the laundry room was easy to use with the app instead of coins

all utensils were there for the kitchen

just a lovely clean spacious hotel with a gym a d cheap fast laundry. friendly staff.

the breakfast the eggs wasn't very good but i really have nothing to complain about

no breakfast

), the modern super clean rooms, the bar offering local brews, and the spacious, fully equipped fitness room made this our most

wallbox ev charging stations!

clean. had a pool and gym.

swimming pool

highly recommended. clean, good breakfast

breakfast was great

had to make a reservation to be able to use the pool

liked the breakfast, it was good

we had to pay for our coffee and it’s not continental so that sucked the pool was great the gym was a bummer laundry service was not free nor coin operated so yeah the room was great thee

pool for kids -roomy room -decent value for 4

didn't use the full service bar but nice to have at the hotel

front desk staff and coffee bar server were very friendly and professional

that the sink as alittle to high for my kids to reach.

the kitchen! i wish all hotels had kitchen service like this hotel does

n go breakfast is just a mini-muffin and granola bar

not enough breakfast items

peace and quiet, laundry facilities, great staff

the breakfast was sub standard

for breakfast location is good is near by malls and restaurants, and easy access on pool’s and gym

beds are comfy and pillows that?s a plus ? has pool and hot tub and breakfast

the atmosphere, the included breakfast

breakfast is great, close to the airport, well maintained and friendly.

location, breakfast is very good, and pool and whirlpool saved me

breakfast was really nice

on the 3rd floor was out of service ud83dude14 i'm not an early bird, so i missed the free breakfast

no breakfast or pool because of co vid

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

air condition is loud, fitness center is right above our room, you’ll feel it when people run on treadmill, but it stop

the breakfast was great, even had fresh coffee brought out at 9:15am

fact that we couldn’t use the pool or gym and the breakfast area was just grab and go which sucked but we understood why due to

pool was great for the kids with a great breakfast selection

there was a nice pool and work out area

well, disappointed that the pool was shallow (<4 feet deep) and extremely small

property accommodated our early check in prior to the beer festival we attended

i went in the pool and you could hear them before you got to the door 3 kids under 16, no adults to be seen

large pool, business area available, and good size workout room with a large tv

breakfast was simple, our kids like waffle machine

breakfast. clean bathroom. nice fitness center. coffee on demand.

location location and fact that it was clean and had everything we wanted and an indoor pool

i like the kitchenette setup

liked having all the kitchen necessities so that i only have to bring the food

room was nice with small kitchen. affordable prices per staying.

not very clean in the kitchen and room etc. bathroom very dirty

good american breakfast. good enough to start a day.

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

nice gym with two very versatile machines which substitute free weights

comfortable room, free breakfast. good value for money.

very nice affordable room with everything i needed. the breakfast buffet options were perfect.

slow shower speed. not a very extensive breakfast menu for vegetarians.

the hotel was very clean, the staff nice very nice and the breakfast very good !

did not like fitness room had no cell service or wifi, too many kids in hot tub unsupervised .

clean room, free wifi, fridge in room.

i called the front desk 3 times about a wifi issue and no one answered

friendly staff, comfortable bed, free wifi, nice size tv.

in the evening bad quality of wifi

it's fine but if you have little kids, it's a trek

that are comfortable, bathrooms with hot water and free toiletries, restaurants/cafes onsite, a fitness center and/or a swimming pool

pool was warm, fitness center was clean

only microwave available is at their snack bar area, near the pool

it is in the airport . the food and bar are available untill 11pm.

service from the person that booked us in was excellent as was was the breakfast

even gym room was well-kept

i would prefer if the hotel offered grapefruit juice for breakfast and the hours extended to 10:30am as opposed to 9:30am

gym made me a little disappointed

the free breakfast

laundry room and vending machines on premises but there’s hours of operation

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the lady would tell us to come back later (also she had a very cold/rude attitude with

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

the cleanliness of the rooms around the area so is the laundry room

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were very nice and helpful also

wifi was also much faster than expected

the wifi is poor the cable channels is poor the tvs need to be updated

couldn't use the wifi

free wifi was slow

the hallways are a bit dated, and the wifi was spotty

the room are very clean and they have great breakfast.

breakfast was great

quite, clean, breakfast was good, pool was nice

very spacious room with kitchen and sitting area with sleeping sofa very clean and comfortable

clean rooms-nice staff-breakfast had lots of variety-ew didn;t go to the social hour but that was a bonus that we did not

even the laundry room and gym were a pleasure to be around and not dirty as others have been

large room with kitchen

mini kitchen with microwave, stove, fridge and even dishwasher is very useful

gym was pretty sparse, and the door was always broken, however they did end up fixing this towards

it is not a 5 star hotel but from the over size of the room, to the laundry, gym, lending center, to all of the extras in the kitchen in your room

everything was wonderful. clean room, pool, gym and even the hallways and welcome area.

big and very clean location close to good store staff very nice ,good size pool and nice gym ,good

no breakfast d/t pandemic. some hotels do it to go.

disadvantage of the stay and disturbing was a swimming pool

also close to the train kids loved the

wifi

it should be)

stable wifi, fast enough for working and included in room-rate

the wifi was included and was fast

really really bad wifi, could not effectively work and was advised to forget the network and reload multiple

french toast was an excellent breakfast.

the bar in the lobby stayed open until midnight

didn't get my breakfast because their were under staffed for a big group of people and we had to leave by a

breakfast and lunch were excellent. the staff was courteous and helpful with any issues.

the bar in the lobby stayed open until midnight (kitchen closed at 10pm) and the drinks were strong and tasty

the pool and whirlpool were great!

like the bed and room, they allowed me early check in

the pool and hot tub

the restaurant and facilities were excellent. nice indoor pool and jacuzzi.

the bed, the staff were great, bathroom was clean, good fridge, pool/hot tub/fitness area and sauna were really nice (indoor pool here and outdoor pool right

i didn’t get a chance to stay for breakfast but i heard really good reviews about it.

where i travel because of the great coustoner service, the cleanest of room , spa, dinning, the bar and it is not

need longer adult time for the pool area. to many kids..

plus the late check out was wonderful

even the kids agreed it wasn't very good

breakfast was decent

i was a little confused about the breakfast timing or what to do during breakfast.

would have loved some hot eggs or yogurt for breakfast buffet but pancakes were good!

very convenient and the breakfast was delicious.

breakfast time was so fast and early wish it had a pool or hot tub

the staff were very accommodating. my 2 year old loved the pool.

since it was being renovated, the pool was closed. but we knew that prior to booking

the staff the cleanliness the pool the hot tub and super comfy beds

it was great to have a shuttle to the airport.

although i did not use it to navigate the city, the complimentary o'hare airport shuttle service was nice

such as breakfast hours, wifi info, check-out time, etc

our last major complaint is the wifi

the wifi signal is poor. the location is far from the down town

very good breakfast. clean, nice pool area, wifi worked well.

the staff from the desk to house keeping as well as breakfast staff went above and beyond to make our stay as best as they could

used the pool and work out area which are open late which was great

the pool was nice

breakfast was good except the breads were a little hard

heated pool was not heated.

we could have known the pool was available

early check in, clean room, pleasant staff, lowest rate in the area

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

nice laundry and vending

the laundry facility was $3

two different bank cards in laundry payment option for dryer

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave me a

caught up in the after party that before the check out time i called the frondesk to request a late check out as we have to drive back in the property still