laundry worked w cleaning lady to clean room

laundry on site, restaurants in area that deliver, parking close to rooms, pet friendly and even

they had laundry.

broken& heat not on when i entered room also when i used laundry same box of empty pizza was on a non working washer coffee grounds in

had a microwave in the first floor and a laundry area

we did not use the breakfast option

always clean, great breakfast and great staff

very friendly staff, super clean facilities. solid breakfast!

no breakfast buffet due to covid19

always pleasant great verietyof breakfast!

more than one simulator does not work in the gym (and the water in the pool was changed, i think a year ago

amenities like the gym half worked and the ones that did did not work well

except food right now because of the covid19 but they do supply coffee in the rooms plus for breakfast they give you a brown bag with a fruit a muffin a bottle water they are greatðŸ

breakfast was plentiful, but variety of proteins over multiple days would be a plus

we couldn’t use the pool it was closed

wifi

i enjoyed the free wifi

wifi was acceptable but far from ideal, as i couldn't recommend if attending online training or

the hallway, terrible a/c unit in the room, wifi connection and tv reception kept falling out, towels were grungy

wifi did not work well

breakfast was very nice and offered a great variety

nice rooms, everything very clean, nice pool area, business center, and breakfast every morning

i was disappointed that the pool, according to the front desk staff, was only 60 and too cold to use

they have an indoor pool but not heated very cold

including, front desk, managerial, breakfast, housekeeping very personable and helpful with complicated matters regarding a wedding

hotel has a bar and fire-pits, lap pool and everything is spotless

i thought the decor and rooms were very nice. liked the little food bar thing in the lobby.

pool kind of small. would have liked a hot tub

staff was very helpful and kind, and most of all the 24hr pool table!

the pool temperature was cold & you could easily hear people talking/walking in adjacent rooms.

the sofa bed needs to be changed bad mattress, lighting in the kitchen was dim

was perfect with the kids

great breakfast, home made waffles every morning

it's in great location, clean , comfortable, with full kitchen.

complimentary breakfast, friendly staff, and great facilities

pool was nice, but a little on the cold side

the staff was very nice to me and my kids

breakfast hours

kids friendly hotel and people complaining about the noise so that bother me but beside that

breakfast was tasty

noise, beds not comfortable, gym very small and no room or equipment to use.

pool wasn’t open, when i booked our stay it says the pool was open and the gym was closed and it was the other way around

clean breakfast great staff location was ideal

the pool was warm and my kids loved it very much

served a hot and cold breakfast to my significant other and myself when we both preferred a hot breakfast

lastly the wifi was horrible, if i m paying over one hundred dollars to stay somewhere i expect the wifi

it was clean and great location for shopping plus free wifi.

parking, check-in and wifi access were a breeze

at the reception was friendly, but could include upfront information about security deposits and wifi, as these were surprises and not self explanatory

free parking and internet wifi connection, very safe place to stay

hotel was close to rosemont. we went to fashion outlet, rivers casino. and harry carry’s.

it had a kitchenette and large refrigerator.

having a full kitchen with a fridge is so nice when traveling!

big room, big size refrigerator, good size kitchen

the kitchenette and the comfy recliner.

the property is in a area in close proximity to a golf course which made it feel upscale

left early, didn't eat. requested early check in & did so 1 hour ahead of check in

pool was to small, it was to crowded

very accommodating staff. good breakfast. great location for us. pool for kids.

security around the pool there where people drinking beer in there so my kids didn't get to swim until the next

i also loved the pool area my kids had a lot of fun and we'll definitely be back

size room with kitchenette

there is coin laundry on site

comes with breakfast spacious room 24/7 coffee/tea friendly staff cons: gym threadmill a bit

breakfast was good, only downside was the breakfast sandwich was cold , but the waffles were great

weak coffee, minimal breakfast.

syed visited our room when we called n helped us with some kitchen issues

location and the kitchen

helpful staff, very clean, full kitchen

breakfast options

couple tiny ants in kitchen area

pool and food

the 930 am closing for breakfast on mon

room was really nice, as well as the facilities, breakfast was great

swimming pool and gym closed because of the corona virus

the room had a kitchen in it which could be really useful for an extended stay

better breakfast less carbs

comfortable and liked that it had a kitchen and fridge and cabinets

their laundry facilities are exceptionally nice clean and reasonable

the kitchen area allowed us to cook from our room and save

the pool is kind of small - a 3 ft-4ft, but my 7 year old enjoyed it.

decent gym, pretty cozy feel

the pool area was very cold. it cut our pool time drastically.

rooms were spacious clean and nice i like the pool and like having to make a reservation

i like the place i wish the pool is bigger and the gym as well. i'll come back again

breakfast was good, cleanest hotel i've been at in a while

breakfast was not offered

little more choice for breakfast.

no pool or hot tub.

free parking and breakfast was an awesome perk

room and breakfast

breakfast was great. good variety. lots of room in dining area.

spa bath and the bathroom sparkling clean and the room size it's great

breakfast was bland.

my kids liked swimming there

its like a little apartment complex with pool and basketball court

great location, clean facility and super nice staff!! great breakfast!!

liked the arrangement of the rooms, the complimentary breakfast, and the staff was incredibly nice

kitchen!!!

i especially appreciated the free ev charger in the lot; i left with a full “tank” for my drive home

the pool was not yet ready

cleanliness was great and the staff was polite. the pool was nice as well.

friendly staff and allowed early check in

i liked that it had a pool

staff is friendly, hotel is clean and comfortable. breakfast was good and cost was reasonable.

pool was very small and no hot tub

i had a pleasant talk with some of the morning breakfast staff

there is no hot tub and the pool is a little small and the water was a little cold.

pool was nice

good breakfast clean and spacious

loud kids running down the hallway after 9pm

i arrived at 10 am and asked for the free shuttle service they provided, the staff immediately said “no, it’s already passed the time”

cleanliness, location, fitness room, pool.

had like 4 younger kids playing hide and seek till 11:30

that is really dangerous when you have kids and could risk them putting it in their mouth

separate rooms as well as the full kitchen and living room

we could grab a drink at the bar or a snack right inside the main office

the breakfast was great and loved the pool...

the breakfast was great and loved the pool...

better coffee at breakfast buffet

large rooms clean pool area great staff

beautiful grounds staff was able to accommodate our request for early check in

the fitness center & pool.

also, lady that checked us in could have pointed out we would be next to the pool

no hot tub with the pool.

clean, quiet, and a great facility for kids as well with late pool hours

clean, modern, comfortable rooms, free breakfast, friendly staff.

was different and they were very accommodating because i really wanted an adjoining room for our kids and they made it happen

loved the access to the gym nearby and the breakfast and pool

so , listen what happened, they put near my room the huge black family with 20 kids, who were acting absolutely disgusting

laundry mat, dollar tree and target across street

the laundry room was easy to use with the app instead of coins

have laundry detergent in the washing room should refill on this was the only thing i

the facilities like laundry, gym were good

i like that every room as a little kitchen so you can cook

breakfast was very good. my stay was perfect.

size of room, kitchen. and bathroom. the daily room cleaning was great. front desk was helpful.

m and pool)

we were greeted with kindness, check in easy, nice atmosphere, lobby was updated, stylish, the bar was open until 10:45

hotel was clean, our room had complete kitchen, wine glasses, etc

my kids (9yo and 5yo) didn’t even want to leave the hotel because of it

the staff was friendly and the breakfast was great as well

the pool area

the gym is very simple with only two treadmills

for breakfast location is good is near by malls and restaurants, and easy access on pool’s and gym

wished they had made an effort to have some sort of free continental breakfast

breakfast available for purchase and nice bar for evening night cap

no breakfast

clean. had a pool and gym.

the complimentary breakfast was a nice bonus this stay

staff was very friendly and they still serve free breakfast

swimming pool breakfast

was great, would've enjoyed some time in the pool but unfortunately it was not open because of the current covid19 situation

arranged for a late check out and the staff did not communicate that to each other

they gave us a late check out then didn’t communicate that to desk staff, who then rudely called the room three

good breakfast, friendly staff, great location!

property had a fitness room which was well equipped and it was close to a number of eating and drinking

the machines at the fitness center were broken

the fitness centre was a nice perk to have in the hotel on the facilities list

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it smelled really bad the last

property accommodated our early check in prior to the beer festival we attended

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

nice gym with two very versatile machines which substitute free weights

it had a great breakfast too

breakfast was ok, small selection but ok the gym was clean and simple, had basic equipment, ok for getting a quick workout

very nice affordable room with everything i needed. the breakfast buffet options were perfect.

location and gym

great and reliable shuttle service. awesome breakfast, awesome staff.

breakfast was very good and room was very clean.

very clean very friendly staff great breakfast great location highly recommend!

best breakfast buffet. great location. clean.

the free breakfast

was very comfortable, the pool - omg the pool - was like bath water

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

it's fine but if you have little kids, it's a trek

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

pool temp was almost unbearable

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

the cleanliness of the rooms around the area so is the laundry room

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the lady would tell us to come back later (also she had a very cold/rude attitude with

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

location was good. i did not eat breakfast

love this hotel, our room was huge, great breakfast, amazing location, love the underground parking

location location and fact that it was clean and had everything we wanted and an indoor pool

our favorite feature was the pool

pool closed at 8 but we were happy it was open at all!

pool open early and close late, free wifi, free breakfast.

no pen or paper or wifi or microwave to heat up food

friendly staff, comfortable bed, free wifi, nice size tv.

did not like fitness room had no cell service or wifi, too many kids in hot tub unsupervised .

clean room, free wifi, fridge in room.

the hallways are a bit dated, and the wifi was spotty

free wifi was slow

the wifi is poor the cable channels is poor the tvs need to be updated

couldn't use the wifi

wifi was also much faster than expected

the pool area had a super chlorine smell

from highway, super comfy bed, clean facilities, on site bar and grill

the man that was tending the bar in the evening was very unprofessional; he was so

small pool

the bathroom floor also pooled water when using the shower

wish breakfast was earlier on weekend. wish there was a blender in the room.

room was nice with small kitchen. affordable prices per staying.

he allowed us to park our 41ft travel trailer in parking lot

good american breakfast. good enough to start a day.

since there is a kitchen i guess no food service is necessary

laundry needs to fix, but the front dedk agebt is vrry nicr

wouldn't be comfortable taking kids there

my kids found trash under the bed

their laundry room is convenient

the general property could use a bit more tlc, laundry on the 3rd floor walk up

eggs were chewy, didn't taste fresh. rest of free breakfast was great!

i smelled the breakfast but didn't see it nor did anyone offer lol

selection of breakfast, nice area, right behind a gas station and down the block there's an amc movie theater

they take a deposit of $100, the gym was closed

room have everything that need for long staying. good free wifi. good breakfast. nice location.

breakfast ended at 10. perhaps extending it until 1030-11 would accommodate most guest

nice desk and mini bar w/sink and refrigerator and coffee service

breakfast was good. lots of variety

comfortable beds! clean pool area.

breakfast bar was awesome, they kelp up with the bar did not run out of food ,made sure glass plates and

great bed! blue heron bar attached was fun and had good food.

a late check out which we're grateful for

rooms, friendly staff, comfy bed, good location right off freeway, great breakfast, my special requests were accommodated

the refrigerator was missing the bar on the door so my pops would fall out every time i opened

the color scheme and furniture style in the bar and eating areas

location and hot breakfast

the pool area and fitness room were both enjoyable

pool was not warm enough

not the typical continental breakfast from years ago and maybe from a cut rate establishment

clean room and around nice clean pool.good breakfast and very helpful customer service.

breakfast. 24/7 reception service

loved the kitchenette

evening snack early check in kitchecette

they also have a couple of vending machines in the laundry room, which is convenient in case if you forgot to pack some food or if you’re craving a

location, laundry room, the size of the room

there is a gym and laundry room available to guests, which is nice

i wish the free breakfast was what i was use to

bed comfortable (though small - full size at best), kitchen appliances worked perfectly, staff helpful and congenial

manager & the staff were super accomodating and friendy, the laundry facilities (altho you really could probably replace the machines

great staff, great location, hot coffee and breakfast, quiet.

love the mini kitchen

breakfast was awesome, pool was great, location was nice and the beds were very comfortable

the breakfast was wonderful and the beds were very comfortable!

the price. the pool and the kids loved bteakfast.

extremely clean and great breakfast and staff

the pool was clean and warm

breakfast time was so fast and early wish it had a pool or hot tub

would have loved some hot eggs or yogurt for breakfast buffet but pancakes were good!

early check in was possible

very convenient and the breakfast was delicious.

i overslept and missed breakfast, but it was still offered to me

the staff the cleanliness the pool the hot tub and super comfy beds

there were wild bunnies right outside the pool area. 10/10

the staff were very accommodating. my 2 year old loved the pool.

the free beer and appetisers, the pool was small but lovely and warm

since it was being renovated, the pool was closed. but we knew that prior to booking

the room, breakfast, heated pool, and location.

kitchenette, comfortable beds, cozy inn feeling, long breakfast hours, social hour

hotel was very cozy super clean throughout the linnen was crisp the kitchen was perfect and the water pressure was great my son and i had 2 comfortable nights

kitchenette, comfortable beds, cozy inn feeling, long breakfast hours, social hour

the laundry room was a bit dirty

the pool and whirlpool were great!

temp in pool area could have been warmer

no outdoor seating. poor pool area.

like the bed and room, they allowed me early check in

sports bar was underwhelming

i utilized fitness room, viewed the pool, enjoyed the breakfast, liked the way the suite was laid out

the pool area was very clean and well stocked with clean towels.

breakfast was very good for a hotel breakfast and the staff kept on top of replenishing the food

the pool

the person from breakfast eva is very kind and help and clean stuff

excellent gym, and nice clean hotel

really enjoyed the lobby bar this visit.

very good breakfast. clean, nice pool area, wifi worked well.

the wifi signal is poor. the location is far from the down town

our last major complaint is the wifi

such as breakfast hours, wifi info, check-out time, etc

was really excited to use the spa but it had caution tape around it

the laundry facility was $3

nice laundry and vending

elavator not working laundry machine out of order

two different bank cards in laundry payment option for dryer

early check in, clean room, pleasant staff, lowest rate in the area

rooms were very clean. bed was super comfortable. bar was nice and food was good.

and the weekend breakfast at the hotel bar was delicious

very clean, nice area, bar was nice & food was great

restaurant and bar nice

hidden gem! excellent condition, very clean, friendly staff, great bar & restaurant!

breakfast we paid for when we booked the hotel was great, and the availability of the coffee and bar is so convenient

the pool was not working properly. carpet was worn and needed cleaning.

both breakfast and bar not open at time of my visit

rooms on the first floor lack of sun light. cold pool. tiny fitness room

the pool was amazing and a great way to relax

peace and quiet, kitchen, breakfast, great staff

it had a fully functional kitchen, and the staff were very professional and pleasant to deal with

laundry

free wifi & kitchen

kitchen and having dishes on hand is great

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

i also like that there was no pet fee for bringing our

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

broken glass in front door. not much of breakfast.

not much for complementary breakfast.

the breakfast could be better than that but with this price i think is fair.

location, the room size and the complimentary kitchen ware.

the room was large and had a kitchenette with a full size fridge

also liked the fact that facility choose milnor washer extractors for their laundry

breakfast in the hotel

breakfast was great but wish it lasted longer....til 10 am not 9 am

really good breakfast, the restaurant in the parking lot has wonderful food.

breakfast was adequate but not the greatest

there used to be a guest laundry but it was no longer functional

friendly staff-great morning breakfast-place was clean- overall 4.9 stars out of 5

breakfast with sausage and eggs

breakfast could offer a few more choices . the soap is kind of thin.

handy having a guest laundry and front desk selling detergent

breakfast is very good

free shuttle service , friendly staff and a very comfortable bed, clean room and nice cool lemon water

hotel shuttle was convenient for connecting with subway/ train transportation to my event

never gotten in the pool for no other reason than just not staying long enough

size room, the laundry was a bonus

my kids loved the breakfast and the front desk attendants were very nice!

not enough breakfast option like more variety of meat

loved the fact that each guest gets their own pool time

we enjoyed the facilities, the pool was clean and warm enough for kids to splash for an hour

the kids liked the pool alot

on sight vending and laundry

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

i liked the layout of the hotel, had laundry and snack machine in one area.

asked for late check out and was denied

it should be)

room was very nicely layed out, beatutiful lobby, nice staff, very decent free wifi, and it was a good place to relax

stable wifi, fast enough for working and included in room-rate

i could not connect with the wifi

really really bad wifi, could not effectively work and was advised to forget the network and reload multiple

the pillows were very comfortable as well… the air conditioning cooled very nicely… the small kitchen area was a bonus as well

the staff is wonderful the rooms are clean. breakfast is wonderful.

easy access, does have an elevator, hot breakfast and good coffee.

the complimentary breakfast was above and beyond. i also enjoyed the pool.

room and paint pealing and the pool closed early

hotel with tired staff wifi poor gym equipment broken no dinner restaurant or bar average

wifi was hacked

clean, quiet. wifi worked well.

room service closes to early on weekdays.

pool is huge

wifi only

wifi was on the slow side

no wifi signal in my room.

powerfull air conditioning was good as it was very cold day. wifi area range was not problem.

the wifi is super weak

good price amazing breakfast the staff very gentile

we have the bar but some people still bring kids down the pool and hot tub are always consumed being that

the bar hours

the room and breakfast were great.

kids teams staying there and children were running around and not being watched by parents or

room was adequately appointed with fridge and microwave. tv was decent- and excellent wifi

the free wifi

wifi was a bit erratic & cable could be a little better stayed at a super8 in monee, il & their

its annoying having to keep logging into the wifi

wifi kept cutting in and out, making it a little difficult to work when i needed to

the breakfast was grab n go, which is completely understandable for the current situation

pool is smaller than it looks in the picture but it was nice

the comfortable beds, breakfast and quiet place

pool was great for the kids with a great breakfast selection

breakfast was wonderful and everything was delicious and hot ud83dude0a

setup i bet it’s really great in the summer with that courtyard and pool right by it i’ll be back for my birthday in the summer for

the pool needs to be heated

no free breakfast. no shuttle to airport.

the pool

closes early and no restaurant or bar available after that not good service in case you have to stay on for a

the pool, everything was perfect

and breakfast was amazing as well as having access to a pool and gym over all loved

front desk staff went above and beyond. pool was very nice. room larger than expected and clean.

the gym and pool are also wonderful

the kitchen very clean, the bed excellent, the bathroom and tub super clean, i liked that they had hand

was good especially the kitchen i have baby has allergy from so many things so i used the kitchen to cook for my baby also

the kitchen table had some ants on it

hotel employee at the front desk! best service. laundry convenient.near everything.

the laundry was priced rather high

the breakfast was sub standard