staff, very clean and spacious room, good wifi, good location just off the freeway, far enough to be quiet

wifi is terrible, worthless to any business traveler needing internet access via wifi

likes the staff and the hospitality offered. also the location and the free wifi. and the price.

room was clean and comfortable, wifi was free and worked well; the staff was excellent.

quiet location a bit off the main road, with ample parking, but very close to the highway and suburban shopping amenities

serving breakfast in the morning with plenty of coffee and juice

the breakfast had minimal options, but the gym was nice.

the breakfast and the cleanliness.

coffee in room and in breakfast room could be better.

still would like to see a hot breakfast considering the usual price of the rooms.

i love the free laundry option! this was a very quiet hotel as well.

breakfast options were plentiful with sausage, scrambled eggs, fruit, and waffles

comfortable bed, kitchenette with a gas stove, fridge, dishes,free breakfast

the room was very nice,it was like a small apartment,i loved the free hot breakfast bar.

well equipped kitchen

was no hot breakfast due to covid, just a paper sack with yogurt, a muffin, and juice

location, very walkable, beautifully appointed large but cozy rooms; lounge for relaxing and breakfast; attached bar

there was a continental breakfast. not many choices. muffins were fresh.

breakfast was fine.

i don't remember there being any other breakfast

pool unavailable

pool was closed

in was unfriendly and impatient, the floor in the room was dirty, the lighting was poor, the pool was closed, the light for the pool shone right in our room causing it to be very bright all

fact that there was no pool and i couldn't speak to the housekeepers because they didn't speak

the ad said they have wifi, a pool, and breakfast

drain plug was tricky on spa tub!!

we had reserved 2 king suites with jacuzzis&spa bath

the tub and spa was dirty

suite was way nicer then i seen from the picutres it was crazy and the spa bathtub was the highlight of the

the spa bath had hairs and a ring on it

er daughters name was bronx, sorry i can’t recall her name) was v helpful and friendly the pool was very nice ( shower needs fixing) breakfast was lovely (need to be there in time as food

breakfast was ok but could add bagels and cream cheese

location and the great free hot breakfast. love the corner room/king size bed too.

loved the pool and the ease of walking to all the shops and restaurants

the location and the staff are friendly and helpful self laundry is available room are big

breakfast was healthy, and light; not too many options

the breakfast was delicious

so went down to the breakfast they provide with the room

the location was great for cleveland & the surrounding area. breakfast was simple and good.

all hotel phones should always be working funct ional(no continue excuse about wifi) (-)wifi in my room was weak - i had to use my phone to get strong access (+)hard time hooking up to wifi. (-)wifi connection was really bad in the rooms and we had to pay extra to move to a non-smoking room (-)connect to wifi both phone and laptops (+)at least were no bugs or anything of that sort, decent wifi and a mini fridge, it was a decent size room and since i didn't spend much time there it was (+)the price was reasonable; the location is convenient (just off 480); the bed was comfortable; the wifi worked (-) no wifi (+)no wifi plugs do not work in room (-)wifi never worked, advertised as included

parking

throughout hotel pool hours were limiting and area was always a swarming madhouse of unsupervised kids

it was close to the freeway, shopping plazas, quiet not crowded,ample amount of parking,allowed pets

clean friendly atmosphere. room was very spacious also, laundry room on site.

room had a broken leg, no breakfast available due to covid but we were able to use the in-room kitchen to cook our

proximity to work convenience of kitchen

no fitness center or pool, wifi was intermittent

liked the suite in general with the kitchenette,microwave and range top

fitness center closed for renovations. i did not know this until after i made my reservation.

also shuttle bus to go to the doctor and the store was a great convenience

and the gym

friendly staff, great breakfast, clean room, comfy bed. i would definitely stay here again.

the kitchen was perfect and had everything you needed to make a light meal

the kitchen in room, my room was right by the elevator

there were little kids running in the hallway and the other party had the hall way smelling like weed and the fire

overall the hotel was great for the value. kids had a blast.

swimming pool for my kids.

friendly staff and great common spaces for family to hang out late night after kids were

don't know about breakfast, left before it was available

the location was perfect, staff was very nice, and breakfast was great.

breakfast

enjoyed the breakfast

they had a good breakfast

not free or particularly good; bar minimal & not friendly

only wish hotel bar was open for a night cap.

the bar and the location

the happy hour is wonderful and the bartender was with it just being only her serving many of guest

in this hotel one night when i got charges for this night they included charge that i used the bar in the room and they charged 20 dollars in fact the bar was empty they are not honest people i

the breakfast could be a little more inviting.

only stale muffins for breakfast.

full kitchen

i like that it came with a fridge and a mini kitchen

really liked the laminate floors and the kitchenette

area and all day coffee and tea ud83dudc9a very excited there was a hot tub by the swimming pool ud83dudc99 when i entered the room was pleasantly surprised to see a welcoming message with my

we loved the hot tub and being able to enjoy a pool during these cold months

room could have been cleaner. kids toy left in corner, obviously not swept

the breakfast was excellent

we were on the road and could only stay one night, but everything was so nice my kids asked if we could stay a second night so they could swim and relax at the hotel

the wifi was also down for over 12 hours

long line at check-in, tvs and wifi didn't work.

wifi issues, not getting soap and shampoo refills, fire alarm goes off, surly employees

parking, wifi, security

needed wifi info that wasn't on key card or in room

the breakfast was greatly appreciated

the space and the kitchen feature

my kids wanted to swim and couldn’t

great washing facilities for laundry, computer access with printer, pool

clean rooms and common areas, comfortable beds, nice pool and basketball court for the kids to enjoy

musty, dated rooms, subpar breakfast, wifi didn't work.

i didn t like it staff was rude the pool was dirty my wifi didn t work my tvs didn t

was there for business and the hotel didnt have a wifi service

wifi was terrible. price was excessive. room looked bigger in pictures.

staff i put way to money for nothing they don t even bring breakfast to your room the wifi sucks if you wanted good wifi you had to pay tho i put almost $400 for one night on a

a lot of kids running in hallway after 12 night.

i hate that the pool close at 10 pm

kids in the jacuzzi with us but everything else was great

the staff was friendly, the pool is regulated by staff to avoid hotel pool parties

the younger kids took over the hot tub

no pool open. no bat or restaurant open

with covid no breakfast or pool so i can’t rate that. the bag breakfast was nice. nice room.

convenient location and the facility was great with a fitness room, a bar / restaurant and free coffee in the lobby in the morning

didn't need pool, fitness ctr, not even the shower

there is no pool

smell and cleanliness, pool table, places to lounge and talk, the bar and live music !

the hotel is very well designed, the staff was amazing, and having the bar on site is prefect.

pool is small

in hallway and someone knocking on our doors up until 11:15pm - assuming it was kids as there were a lot of families in the lobby when we checked

the pool could've been a little deeper but it was cool i still had fun

the only minor complaint was that breakfast was rather limited to cinnamon rolls, coffee and tea, and juice

breakfast was excellent and staff was very kind and informed us of all the amenities that the hotel

i love having the option for a late check out for a minimal fee too

breakfasts. was out due covid

next mcd for. breakfast

the fact that a small kitchen was available for our use.

the kitchen had a full sized refrigerator, microwave, and two burners

the room was clean and the kitchenette was well stocked with any dishes or cook wear i could need

the kitchenette was very helpful!!

a mini kitchen and laundry mat on site so convenient for a weekend trip with the family we come in every year from pa

the wifi was very spotty.

the wifi was extremely unstable and even we complained no one could fix the problem

fast wifi

complimentary wifi was not working

breakfast was decent and there was a nice little exercise facility

do a lot of traveling and enjoyed having a hot breakfast

we liked the gym and indoor pool.

pool was cold and was a bit salty

how the he'll is it ok to use their gym with people sweating all aver and not a pool

no pool open yet

nice location also staff was very curtious and room was very nice and hotel was quite and breakfast was

was nothing that i did not like the eat area is small so on sunday when every one was leaving breakfast was very crowded and not enough places to sit so we ate in our room but that was not much

cleanliness, comfort, & the pool

good breakfast. didn't use gym or pool. room was clean

breakfast had great options and clean tables, etc

complimentary breakfast and the pool.

fitness center closed

was great, pool was very nice

the pool was great

pool was under construction. otherwise everything was great.

big pull out couch to accommodate kids

friendly staff, the great breakfast, the awesome room and i liked how we didn't check in until 9pm but was still allowed to

indoor pool, comfy couch, laundry, friendly and helpful staff!

the pool was open from 6:00am-11:00pm which was nice so our kids were able to swim at the start or end of every day without interfering with our other plans

have pool toys for the kids at the pool. prepare the food better. it was all overcooked.

the fact that there was a kitchen along with utensils & plates, etc.

room was adequate and the kitchen was a bonus.

pool very small but nice

of options for breakfast

the breakfast wasnt good at all, poor selection of food.

the suite was also very spacious and the kitchenette was very well designed and clean

breakfast was good but if you are eating anytime after 0900, you're out of luck.

bedding, adjustable heat/ac, very good fitness room, typical breakfast, complete kitchenette

i was accommodated with early and late check out

the pool was perfect for kids

the staff was super helpful with our needs, wifi support, a bathroom door - loose hinge even accommodated a late check out we did not even use

the front desk very helpful and friendly. breakfast was delicious!

good breakfast

morning breakfast were sufficient

breakfast could have been refreshed and refilled

the shuttle and the friendliness of the staff.

free shuttle services were offered which helped take away some of the stress

being near hospital & having shuttle was essential

beds were very comfortable and that we had free shuttle service!!

coffee in the room, gym and pool available, free shuttle service breakfast available

swimming pool

there was no hot tub in the pool area. pool was smaller than expected.

hotel, the pool wasn't ultimately clean when we arrived but it didn't seem to get used by many other than us

could not use pool.

beds were very comfortable and free breakfast was amazing

the parking was a bit difficult and confusing.

for visiting hiram college; hotel has a bar & restaurant

swimming pool available, big parking lot

teen swimmer enjoyed the large pool

there was a bar which we did not get a chance to experience they were only open tues 4pm to 9pm thru sat and we

wifi wasn't working

great wifi

the elevator and poor wifi

breakfast was okay, and there was coffee available in the bar throughout the day

the bar was convenient and the staff was very helpful

pool was closed and bar had no staff to open

weren't enough dishes in the kitchenette for two

breakfast felt underwhelming

shuttle service was another plus

he apparently didn't have a cash box to even open any part of the bar and no light snacks available

wifi did not work

the wifi connect needed fixing

wifi was hit or miss.

no wifi

free wifi

was able to do our laundry, that was so helpful

if they offer breakfast could be better

also, the breakfast bar was a nice extra, and it was kept well-stocked with fresh food (cereal, bread,

no waffle maker for breakfast

the breakfast

there were teenagers running up and down the hallways and being loud in the gym area

breakfast was fresh and good, with ample seating

and despite the sign in the gym saying “complimentary earbuds available at the desk,” they were out

simple clean design. great breakfast options

kids liked it and had fun playing kicker at the lobby

breakfast had a lot of options. we were on the 3rd floor so it was quiet

swimming pool closed

the bed was so amazing i slept like a newborn baby. and the pool was nice and heated.

room cleanliness. breakfast was good. quiet place

coffee was great 24/7, breakfast was good as

second, the wifi really worked

parking easy

front desk helpful, plenty parking, pricing good , reflecting state of accomm

room was clean and all rooms are parking lot accessible.

outside a lot of parking lots, some green and nice flowers

the breakfast item availability and quality was wonderful

breakfast

allowed early check in, very friendly staff, comfortable bed, good breakfast...

the 2 nights and maid walked into our room both mornings even on the last day when i asked for a late check

breakfast area was hard to find

amenities, had to join hilton honors to get wifi

wifi you have to pay for

no free breakfast or wifi but that still would not stop me from staying here again.

- and everything was an additional cost except wifi

you have to pay for wifi as while, not worth spending any of your money on this hotel

breakfast was pricy but delicious!

great gym

indoor pool, jacuzzi and gym

gym floor, smoking area/outside sitting and pool

clean, great location and early check in and late checkout.

easy to get to from highway. close to restaurants and casino

we have stayed here several times it’s very convenient to the highway and the casinos

no swimming pool or hot tub or gym due to covid restrictions but still was able to go to the overcrowded bob evans and packed full

the housekeeping elevator was broke so the elevator smelled like dirty stale laundry as well

to covid restrictions but still was able to go to the overcrowded bob evans and packed full mgm casino

the kids and i were well fed

and very thin bath towels reminded my of a gym

and the pool was nice, unfortunately the bubbles weren't working in the hot tub

hotel employee was very nice breakfast was good room very clean

pet friendly, cleanliness, interior design, indoor pool and crew friendly

the amenities such as the roof top bar and downstairs restaurant were out of this world

atmosphere, clean room, very professional and helpful staff, nice restaurant and great cocktail bar - walking distance to the q

the rood top bar is an experience and i loved

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

every person we encountered from wait staff, bar tenders to housekeeping staff were amazing

the breakfast was excellent. bed was comfy loved all the pillows. will stay again

regards breakfast i went to the hotel restaurant and was very impressed with the hospitality - the

great hot breakfast, nice little bar, valet parking

staff at headliners served an amazing breakfast

in regards to local places to eat, i visited the city tap bar which i would highly recommend and it was only yards away

some of our friends said it was loud at night in the hallways with kids running

my sister left after helping me unload my kids and luggage and then left

no bacon in the breakfast bar

hotel has excelent localizatio , and with excelent rooms and spaces, a good gym, a beautiful church in front of it, easy to go by uber or lift

also my kids were disappointed by the lack of a

the outstanding room features ( a full kitchen with table, plenty of outlets and port to hook up your equipment, a comfortable king size

the kitchen is nice

the bar and other common areas had a luxury feel to them and everything was so nice and clean

great location. large room with kitchen. hot breakfast provided

hotel bar area was relaxing

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

wifi connection is appalling not even able to check in for return flights had to go to a nearby bar

wifi, slow

the wifi was very slow and to pay an extra for having the speed is not appropriate

we stayed two different nights in two different rooms and had trouble with wifi and tv in one of the rooms, but no problems in the other room

the lobby entrance is confusing without valet assistance. the whole city's wifi was down.

i also used the gym which is new and clean

gym and pool were very peaceful, the former having grade a equipment to boot

we took the free early check in

didn’t like that kids under the age of 18 can get in the hot tub

had a bar, pool & hot tub

i could not connect through the ethernet cable provided in my room or through the wifi and i was confused as to why a ethernet cord was provided for connection but when i would try

wifi was not secure, very slow or non existent connection

the free wifi was difficult to get on

comfy bed. clean room. wifi.

our room did not have access to 'free wifi' as advertised.

the kitchen was big and well appointed

the common rooms and kitchen were perfectly stocked and made for a cozy stay

love the inn with access to a full kitchen

beautiful building, cozy room, amazing location, kitchen available for use!

is no breakfast, just a communal kitchen

beds and pillows are very comfortable; friendly staff; good location for my purposes; breakfast available

the continental breakfast sucked

breakfast needs vamped up. makes a difference if i come back. too much noise after midnight.

dirty and breakfast was skimpy. not even a hard boiled egg.

the breakfast

no wifi connexion in the room and the shuttle was late to pick me to the airport

likewise, our requests to correct our inability to get onto their wifi network were ignored-really poor service

halls smelt like mildew, no wifi, mildew on the shower curtain, only one bath towel in the room, no

out of order hot tub. out of order door locks and bathroom. out of order elevators. wifi issues

wifi does not work in all of the rooms

loved the gym and the staff was very friendly

great breakfast, great people, great place.

the pool and customers

room smelled like dirty musty laundry, there were no towels

like the smell of the marijuana and the kids running around on the 3rd floor right above my head at 1and 2am in the morning both nights so

location and pool

part of hotel under construction, pool and hottub looked a bit dated.

cleanliness,pool,gym

they have a restaurant and a bar on site with great food

my kids weren’t feeling good and the gentleman at the front desk gave the water and a candy bar and told them to feel better