next mcd for. breakfast

breakfast was excellent and staff was very kind and informed us of all the amenities that the hotel

i love having the option for a late check out for a minimal fee too

location, breakfast was fine

breakfast could be better. location is great

love the fact that is has a kitchen area and also has a place for coats … it’s like a little house all in one

a mini kitchen and laundry mat on site so convenient for a weekend trip with the family we come in every

the kitchen had a full sized refrigerator, microwave, and two burners

remodeled room, kitchen outstanding, best value in budget motel.

a very functional kitchenette, tons of space in the room, very convenient since i'm on a tricky diet

with covid no breakfast or pool so i can’t rate that. the bag breakfast was nice. nice room.

the fitness and pool rooms were closed which was disappointing

on doorways) and hallways need some cleaning, hotel itself is very basic to no amenities, no pool or outside seating areas

was told you had a pool then got there and was told it was closed due to maintenance

the fitness and pool rooms were closed which was disappointing

breakfast was healthy, and light; not too many options

so went down to the breakfast they provide with the room

the location was great for cleveland & the surrounding area. breakfast was simple and good.

the breakfast was delicious

fast wifi

complimentary wifi was not working

the wifi was extremely unstable and even we complained no one could fix the problem

the wifi was very spotty.

pool is really small.

in was unfriendly and impatient, the floor in the room was dirty, the lighting was poor, the pool was closed, the light for the pool shone right in our room causing it to be very bright all

the ad said they have wifi, a pool, and breakfast

no water pressure a little expensive for the size and accessibility to room no pool.

the pool wasn't open

pool was closed

the spa tub was nice and for the price of the room we were happy with it.

drain plug was tricky on spa tub!!

the spa bath had hairs and a ring on it

out it was no longer a pool at last minute not really an issue cuz had that king spa suite with the spa

we had reserved 2 king suites with jacuzzis&spa bath

the staff was super helpful with our needs, wifi support, a bathroom door - loose hinge even accommodated a late check out we did not even use

morning breakfast were sufficient

breakfast was okay

fruits,cereal and bagels for the price of the room i thought they would offer more of a hot breakfast

staff was super friendly, the room was spotless and even the free buffet style breakfast was great

all hotel phones should always be working funct ional(no continue excuse about wifi) (-)wifi in my room was weak - i had to use my phone to get strong access (+)hard time hooking up to wifi. (-)wifi connection was really bad in the rooms and we had to pay extra to move to a non-smoking room (-)connect to wifi both phone and laptops (+)at least were no bugs or anything of that sort, decent wifi and a mini fridge, it was a decent size room and since i didn't spend much time there it was (+)the price was reasonable; the location is convenient (just off 480); the bed was comfortable; the wifi worked (-) no wifi (+)no wifi plugs do not work in room (-)wifi never worked, advertised as included

the pool area was nice had plenty of room for kids to enjoy themselves and adults toi

couldn't use the laundry facilities

throughout hotel pool hours were limiting and area was always a swarming madhouse of unsupervised kids

the hot tub didn't work and the lady doing breakfast was rude to kids and

wifi wasn't working

great wifi

the elevator and poor wifi

spa tub was great.

there was free insight parking and the staff were welcoming and very friendly and helpful

know you don't believe this but your pool is world renowned only because quail hollows pool is closed keep the pool open no matter what

clean, friendly staff , nice breakfast selection

breakfast was great--plenty of choices

breakfast was very good

would like to have seen a change in the daily breakfast

perfect location, breakfast buffet was fabulous, staff was wonderful!

hotel is extremely clean and well-maintained, the exercise facility is nice, and the breakfast is good

very new, breakfast was good, big room, big tv, very clean

immaculately clean hotel, new, fresh, modern and comfortable with great amenities including pool, gym and free parking

breakfast was fine but not exceptional.

likes the staff and the hospitality offered. also the location and the free wifi. and the price.

staff, very clean and spacious room, good wifi, good location just off the freeway, far enough to be quiet

room was clean and comfortable, wifi was free and worked well; the staff was excellent.

wifi is terrible, worthless to any business traveler needing internet access via wifi

location, friendly staff, clean quiet room, very nice restaurant and bar on site

the property was nice and very clean. breakfast was very nice! the gym was small but nice.

the breakfast and the cleanliness.

coffee in room and in breakfast room could be better.

clean, comfortable beds, nice breakfast options

it’s very nice place and comfortable beds i liked the breakfast

second, the wifi really worked

front desk helpful, plenty parking, pricing good , reflecting state of accomm

room was clean and all rooms are parking lot accessible.

parking easy

outside a lot of parking lots, some green and nice flowers

nice, clean pool and a firepit and basketball court outside that we enjoyed

it had a small kitchen, and two entire bathrooms which made it really nice for us and our son and his friend

price was great it was clean and staff was great,great breakfast

the free breakfast was awesome

the bed was comfortable. pool and deck area nice.. breakfast was tasty

er daughters name was bronx, sorry i can’t recall her name) was v helpful and friendly the pool was very nice ( shower needs fixing) breakfast was lovely (need to be there in time as food

great gym and pool and breakfast...

have a little more variety for hot selection at breakfast

the breakfast was good, and the area was nice and clean

the location and the staff are friendly and helpful self laundry is available room are big

the kitchen in room, my room was right by the elevator

excellent breakfast and friendly cheerful hostess.

friendly staff, great breakfast, clean room, comfy bed. i would definitely stay here again.

the kitchen was perfect and had everything you needed to make a light meal

the morning kitchen staff

the shuttle and the friendliness of the staff.

free shuttle services were offered which helped take away some of the stress

wish the shuttle was able to travel further than 2 miles, i felt uneasy taking the red line back to the

coffee in the room, gym and pool available, free shuttle service breakfast available

- gym needed remodeling (water leak)

enjoyed the breakfast

was very clean, everyone was polite, the breakfast was amazing, they had coffee always available

don't know about breakfast, left before it was available

amazingly great breakfast

breakfast was great but what stood out the most was front desk staff

wifi issues, not getting soap and shampoo refills, fire alarm goes off, surly employees

the wifi was also down for over 12 hours

needed wifi info that wasn't on key card or in room

long line at check-in, tvs and wifi didn't work.

parking, wifi, security

great breakfast, great room size, very clean establishment.

choices for kids at breakfast

pool was closed

the space and the kitchen feature

my kids wanted to swim and couldn’t

only thing for me that could use an upgrade is the fitness center

room had a broken leg, no breakfast available due to covid but we were able to use the in-room kitchen to cook our

need some dishes in the kitchenette.

proximity to work convenience of kitchen

walkway not shoveled, so i shoveled it myself fitness center left a lot to be desired

there were little kids running in the hallway and the other party had the hall way smelling like weed and the fire

friendly staff and great common spaces for family to hang out late night after kids were

overall the hotel was great for the value. kids had a blast.

swimming pool for my kids.

outdoor kitchen with fire pit was an added bonus

thoughtful for anyone needing to say longer: access to washer / driver, cooking facilities, kitchen, desk

weren't enough dishes in the kitchenette for two

liked how the one of the breakfast attendants offered to make me bacon tomorrow :) oh yeah, great gym: more bonus points for the peloton

we loved the room! the big kitchen area with island and spacious room. comfortable beds.

gym was not 24 hours, restaurant lousy, and couldn?t get on wifi

wifi was terrible. price was excessive. room looked bigger in pictures.

not clean, no wifi, staff can't communicate!!!

was charged twice for the stayno wifi connection in the roomlong line at the breakfast omelette station room card was not working

i didn t like it staff was rude the pool was dirty my wifi didn t work my tvs didn t

only stale muffins for breakfast.

i didn't get the free breakfast but was glad that it was offered

i don't like that there isn't a grab and go breakfast as advertised, the coffee is good though.

seeing the laundry behind the front desk

breakfast was light, not what i expected

pool not opening at 9

the kids were getting restless as anyone else would if you had to wait as long as we did

breakfast was good

pool area was nice but hectic with a lot of activity from kids

gym

the happy hour is wonderful and the bartender was with it just being only her serving many of guest

the lobby bar was a bonus

bar attendee was awesome, felt as if i was in the

in this hotel one night when i got charges for this night they included charge that i used the bar in the room and they charged 20 dollars in fact the bar was empty they are not honest people i

loved the bar and lounge area can’t wait to try it again when the weather gets warm and we can enjoy the

get to enjoy the pool , nor breakfast when i purchased it with my stay my first day customer service was

the swimming pool was close, but we had the opportunity to swim over at lifetime fitness.

the hotel is very well designed, the staff was amazing, and having the bar on site is prefect.

said i couldn’t have all those kids in the

we were awoken very early by kids talking and running down the hall

free wifi

to the clinic facilities, ease to access to everything, wifi connection

wifi was hit or miss.

the pool,free wifi, having a restaurant on site, & a fridge in the room.

ifi ) , the services of the catering in limited time while that is international hotel ,, the

on arrival they had popcorn for the kids, a happy hour with drinks and food from 1730-1900, and access to a pool, hot tub and gym, with

lobby and breakfast area were big and very nice. hotel was new and clean. location was great.

a lot of kids running in hallway after 12 night.

i hate that the pool close at 10 pm

breakfast & dinner is huge with little kids…avoid paying ridiculous restaurant prices

rooms were comfy and clean, even had laundry on

allowed early check in. the room was spacious, clean and quiet. free parking.

would have been nice to have a bathtub and maybe a pool for my kids, but hey, the hotel didn't smell like chlorine or mold

my boys played with during breakfast, didn’t seem as if the staff liked this as they asked by kids to “be quite”

exercise room, laundry room, & outdoor fire pit.

breakfast was only adequate

we were at the end of breakfast, so a little sparse.

the breakfast was only adequate.

there was a continental breakfast. not many choices. muffins were fresh.

coffee was good, but the rest of the breakfast leaved a little to be desired

the breakfast item availability and quality was wonderful

this was a suite - if we had stayed with other people in the room or even just kids, we’d still be showering where everyone can see us

we're here to get away from our kids but were woken up by kids in the next room carrying on at 730 am

plus we was able to get early check in and late check out so that’s a major plus

only thing i didn’t like was the gym equipment was actually down and there wasn’t a usb port for iphones other than that it was a

pool area could of been a little warmer as well as pool water but hot tub was great

breakfast was tasty too

i didn't like that there was no continental breakfast.

the adjacent room shower and bathroom very loud in my room, and i was under the impression of the breakfast being included

it was so clean the staff was very nice and the breakfast bar was very nice

also my kids were disappointed by the lack of a

only complaint... no guide on the tv for the kids.

breakfast was great having a gym was great

the gym

valet parking was expensive for 2 nights. breakfast could have been better.

i like having free wifi

wifi you have to pay for

wifi was out.. the tv didn t work..

you have to pay for wifi as while, not worth spending any of your money on this hotel

wifi did not work well!!

the rood top bar is an experience and i loved

the vault bar was the best bar i have ever been to

every person we encountered from wait staff, bar tenders to housekeeping staff were amazing

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

vault bar not open on sunday

the pool and hot tub were both great (my kids used them every evening

excellent pool and hot tub

having both meals included made traveling with kids so much easier and more budget-friendly

location, excellent breakfast and food at 530 at night was enough for dinner

we also enjoyed the quaint bar for cocktails and the free breakfast was first rate

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

loved the location, gym and beds were comfortable.

breakfast

bar tenders friendly

staff at headliners served an amazing breakfast

the hotel gym facility was so nice

beds were too soft. no microwave in the room. basic wifi to check email was bad

no wifi in room. penthouse was very disappointing.

wifi connection is appalling not even able to check in for return flights had to go to a nearby bar

the lobby entrance is confusing without valet assistance. the whole city's wifi was down.

great value. great location. free wifi.

woman working at the continental breakfast was so kind and treated all guests like she knew them

also, maybe it says it in the description but we didn't realize that the rooms have a legit kitchen equipped with nearly everything you'd need

breakfast was excellent

the included breakfast was very good, also

plenty of room, nice kitchen

i could not connect through the ethernet cable provided in my room or through the wifi and i was confused as to why a ethernet cord was provided for connection but when i would try

our room did not have access to 'free wifi' as advertised.

the free wifi was difficult to get on

wifi was not secure, very slow or non existent connection

comfy bed. clean room. wifi.

it's unavoidable because of the corona, but i was happy if i had breakfast because it had a nice kitchen and dining room, so i could have a light meal

also had a well stocked kitchen to share and lovely living and dining areas to relax in

), super clean, decor is charming, had everything i need (a fully equipped kitchen and a guest bathroom on the first main floor)

the bed is super comfortable and i loved having a deep whirl pool tub in our private bathroom

beautiful building, cozy room, amazing location, kitchen available for use!

also there was no fitness room as advertised

they have an average morning breakfast, but one thing we noticed is the doors are closed at prompt at 9:30 am every morning

the breakfast selection was small

the continental breakfast sucked

breakfast needs vamped up. makes a difference if i come back. too much noise after midnight.

wifi does not work in all of the rooms

the room was cold the tv didn t work and no wifi if they had didn t work

no wifi connexion in the room and the shuttle was late to pick me to the airport

wifi did not work on the 1st floor. informed people at front desk but they seemed confused.

likewise, our requests to correct our inability to get onto their wifi network were ignored-really poor service

wasn’t more handicap parking & there wasn’t a hot tub or pool

the hotel and car rental shuttle was such an added bonus

loved the gym and the staff was very friendly

staff was amazing and accommodated is with an early check in

room smelled like dirty musty laundry, there were no towels

they have a restaurant and a bar on site with great food

very clean, polite staff. pool and spa both extremely clean, and warm

there was lots of yelling kids at pool

love the employees, love the pool and spa

location from airport is great and staff with early check in were very accommodating