bed kitchen bathroom

one person should not have to sit on a kitchen-style chair, even if the chair is upholstered

very accessible, parking was good and having the laundry on the floor was great.

laundry available for use

room, good layout, excellent bed, nice show, practical, useful kitchen

check in process very quick and parking available which is an added bonus

room service did visit the room and put in new towels however didnt empty bins, vaccum or replace

parking was a tight squeeze - might be a bit of an issue for anyone with a large car but we are not

check in process easy and manager was very helpful in securing parking.

excellent room service

would be great to have a pool

great location, friendly staff and good breakfast. rooms are clean and comfortable.

and 24 hour pool table

the people in reception very helpful we enjoyed the entertainment area board games and relaxing pool table so

the complimentary breakfast was a nice surprise and lovely selection.best eggs ever.

kitchen was great

used the gym which has weights and cardio machines

comfy bed and spa bath was amazing

good location for my work. gym is well equipped.

free high performing wifi

the staff at tge desk, the bar and room service staff were licely and helpful

comfortable bed, kitchen had everything, tram stop out front, restaurant

wifi not good i have no other things to have a negative response

qr code meal order did not go through to kitchen, had to ring and re-order over phone

had to pay $6:50 for room service i asked to pay by card in my oder but it was charged to my room

apartment is a little tired some crumbs on kitchen floor!

was spacious, clean, very comfy bed & well equipped kitchen & laundry

only thing is that the kitchen is not very well equipped

the kitchen is equipped for 4 people to dine and we noted there is a small woolworths at the end of

kitchen supplies were very limited.

didn't tell me about the free wifi

wish you would have some dish soap, cooking oil and disinfectant spray in the kitchenette

room was great value for money liked the separate lounge/kitchen area to the bedroom balcony

it was really disruptive trying to get our kids to sleep with the constant thumping noise

a pet hate of mine is noise on a busy road - they have even solved this problem

the room was spectacular, the staff were so friendly and helpful, the food (room service) was excellent

no room service while we stayed

breakfast was a little disappointing and it was difficult to get room service

was just hoping for more options on room service, and for the room to be restocked with coffee pods during our

reasonable prices in the bar and restaurant

was fantastic the room was wonderful & the view & it was just a brilliant breakfast & we loved every minute of

sad there s no lift to the pool and sauna gym for disability. no that i could see anyway.

2 bedroom apartment with 2 bathrooms and 2 toilets, 3 tvs in the apartment was great for our kids, staff were

decor a little dated. no restaurant. bar area average with very uncomfortable couches.

the spa bath is very deep and difficult to access.

free mini bar and snacks are such a nice touch as well

wifi cut out at least a dozen times on the one zoom i attempted

not a huge choice of options on the room service menu.

a gym instead of some of the empty social area downstairs would have been great

menu for room service was not to my liking .

had a super kitchen with everything you would need

pets allowed

yard had rubbish, dirty laundry bags, rat traps visible

spacious, lovely rooms, big kitchen and close to restaurants, transport, good outlook (we were upgraded to a

and ceilings are paper thin - so if you re on the bottom floor like we were, a family with 3 kids living

room was right near the stairs, and it is a high traffic area, and a lot of little kids making a lot of noise

the walls and bathroom weren t luxurious, it was actually perfect for travelling with young kids as we didn

the fridge was too small, not very cold and very loud. no kitchen sink

was perfect friendly stff pet frienly we were travelling with 2 chihuahuas room was clean n

there is a laundry for tenants to use as well

opening windows, the open air pool, the well equipped gym (concept 2 rowing machines), the super friendly

that l did not like it but the pool area needs a little update, some pool umbrellas not functioning, and definitely

kitchen ran out of soy milk at breakfast

room service and food was excellent

also the gym and sauna level is pretty nice

loved it all. and thankfully the free wifi was great because i had zero cell service.

appreciated the complimentary laundry facilities

airplay working on the tv (for music), but the tv was on a private network rather than the guest wifi

i wish the gym were bigger, and i d have loved a pool or sauna, but you can t have it all.

we liked that there was a gym and laundry facilities to use

wifi is awesome

love the arcade machine in the laundry in the reception area, awesome fun

great strong wifi and great tv with netflix, very relaxing and love the tea room in the hall with filtered

shared kitchen facilities, but this worked ok

facilities are good also for the longer stay with laundry; kitchen and kitchenettes on each floor

and provided breakfast was perfect for our needs

well fitted out kitchen

there was a kitchen in the room and a washing/drying machine

cleanliness, room appliances, gym, and over all the location was fantastic

location, laundry, oven and microwave + kettle made it feel like a living space instead of a sterile generic

facilities, loved that there was a laundry/dryer available, large fridge, freezer space, oven, electric stove

great kitchen and roomy lounge dining

clean, kitchen had everything one needs for a short-stay apartment, friendly staff, opposite park, rooms

the kitchen was well designed and had everything that is needed for self catering

own facilities like kitchen and lounge area

excellent location, parking included and had everything we needed.

room was ok and they gave us an interconnecting for our kids which was nice

spacious, great little gym

room service breakfast was fast and delicious

the hotel doesn't have a pool or a big gym but it makes up for it with amazing room free drink cards and snacks

staff were excellent restaurant & bar facilities exceeded our expectations

we also enjoyed exploring the local parklands and albert park golf course for some mini golf

kitchen area is good size and overall didn't feel like staying in a box

wifi works well

our room has a kitchen which is really remarkable

good room size, full kitchen, bed and nice view!

free wifi in the room would have been nice.

no free wifi was very disappointing for the money you pay

breakfast was really good loved the variety and the service

would love to see a hot tub or spa in the hotel

covid enforced gym closure.

the room was an apartment with a kitchenette, it has most of the things you need for a short stay, however a

welcoming and helpful staff, good breakfast setup, excellent and clean indoor pool, nice 24 hour gym

the robes are a lush touch, and the room service is always prompt

the day we checked in, the wifi was spotty in the living room and none in the bedrooms

pool and spa and gym were not big but very nice

room service was great and staff super helpful and friendly.

comfortable, great bar and perfect choice for a couple of nights in the

we loved everything. the facade, interior, service was exceptional, room service food delicious

no free wifi.

breakfast was great great loved the museli

wifi works very well

room service was fantastic

there weren t any amenities or laundry bags

comfiest bed i ve slept in and nice rooftop pool/gym

pool, spa & sauna on-site, close to albert golf course

central location, comfy beds, great shower pressure, fast wifi.

decent gym and laundry facilities were

like that i had a mini kitchen in the room i stayed in , very convenient for me & the king size bed was just so

the laundry room is accessible all day which cost only a few dollars

ask if need wifi and give password

pool and spa was a massive winner for the kids

maybe for those with kitchen facilities offer: eggs, bacon and bread to cook themselves

the restaurant had opened a little earlier or if we could have had a room service breakfast it would have saved

were woken up at 4am to someone doing laundry, not sure if it was staff or a person in their room had a washer

parking is simple, onsite and free

gym was well equipped and the pool and stream room were stunning, shame i forgot my swimmers

pool could have warmer in the spa

went to the terrace bar for a drink it probably could do with abit of an update & the service was quite slow as

got room service, we ordered dessert, it was so expensive and we couldn't eat it as it was terrible

bed, great pillows, lovely food at the restaurant, good internet/wifi, room service food was great

laundry and cooking facilities

wifi didn t work

the only thing i could fault was there was no tea towel in the kitchen

fix the gym

apartment with lounge area, dining area, full kitchen, bathroom with laundry and a separate bedroom with a big

wifi works well in room

bathroom and it was a completely fantastic self contained place with its own fully equipped kitchen

the was a kitchen and microwave , laundry, dryer and smoking area

they have a rooftop kitchen where you can cook

kitchen and laundry are excellent and everything u need to cook with is supplied

wonderful room service food

s my 4th time at this hotel - love the convenience, comfortable bedding, awesome breakfast, gym, sauna and

location close to many places visited! grandson loved the pool!

no spa at the hotel but loved the pool for our kids.

breakfast was delicious with a great range of offerings

it was a very hot weekend so the pool was wonderful. the location was just perfect.

could have done with a handrail to get in and out of the pool

good kitchen and laundry facilities

weak wifi connection

the beautiful garden and pool is a highlight, interesting neighbourhood which i enjoyed walking around, close

the kitchen nook has a microwave, kettle, sink, induction cooker, wok, crockery, cutlery and wine

nice room with basic kitchen to prepare breakfast as for other meals, the hotel is very close to many beautiful

need some upgrades. laundry would have been nice. windows need cleaning.

the microwave was fine for reheating just be aware not a fully equipped kitchenette

and fast wifi, ks bed, spacious room, location, lots of horizontal surfaces, kitchenette, two bedside tables

our room was a good size, excellent value for what we paid, and had everything we needed in the kitchen

location was easy, and the pool was surprisingly warm as the design stopped the wind

there was a panel off the vanity that was just propped up and one of the cupboard doors for the laundry was

had so many kitchen items which made things perfect for cooking

location and the kids loved the pool.

strong wifi

loved the happy hour free drinks in the bar - super sociable

the two room set up was fab so the kids and we had our own space but we re still together

think the reliance on food delivery while appreciated, for a couple, it s not the ideal room service experience

hadn t realised that the hotel didn t have a restaurant that could provide a room service dinner

the spotify feature in the gym had limited selection.

great room service. early check in and choice of floor level.

quiet rooms. excellent bar and bar staff

great room, restaurant, bar and staff.

a drop of luxury in the city of melbourne the amenities was amazing from the well stocked mini bar and dyson

dinner in hotel and bar service

everything was extra cost: wifi, parking and (very average) breakfast

$12 coffee for room service bit dear

breakfast was excellent

only 24 hours free wifi when we were staying

have a hand towel at sink or bin liners in kitchen

kitchen had a dishwasher, microwave oven/grill and all necessary pots, crockery, knives etc

clean , welcoming , spacious , fabulous decor , best bed and pillows ever , pool , bar and room service excellent

to cbd trams trains buses , what the hotel had to offer with bar restaurant spa sauna and pool

the bar and restaurant were great

smalls kids running around screaming in the pool area

the guest laundry was a real bonus

the kids loves the buffet breakfast and the pool and location

walking through from west building to the pool in my bathers when there was a conference on.

price for parking was far too expensive wifi should be free of charge

room was clean and kitchen was good

also walls are very thin therefore you can hear all the noise from next door, tv, ppl talking kids crying and

close to parliament station, good wifi, foxtel, netflix and many others

no laundry appliances in room

comfortable beds and spacious rooms for our family with 2 kids, soft towels and honestly while simple decor it

excellent gym

loved the location, the room size was amazing along with the fully functional kitchen and the bed was like a

comfortable bed and pillows and very attentive and polite staff great gym and close to mini

additionally every level has his own water bar with fresh sparkling or mineral water

has free laundry as

i could hear clearly from the room next door (shared bathroom in my case) although not from the bar downstairs

the meals and service at the bar downstairs was great too

space, the bar downstairs, the comfort, great value, obviously it s not a hotel

plenty of bathrooms, a laundry service, and okay kitchen

noisy when the bar downstairs was open/traffic noise were quite loud

no room service

everything including room service. amazing.

room service was excessively expensive

the rooftop bar was great, loved the styling and great views

great location, loved the bed and towels, great bar upstairs

didn't stop the kids but was not pleasant as an adult to have to jump in and join them

overnight in the cbd with the kids

more room service options

delicious and well-priced room service breakfast

out of the most comfortable hotel bed i've ever stayed in and that it was too cold to enjoy the pool

the room service menu is fairly basic considering the hotel restaurants calibre

the room service was delicious and breakfast at cleo was wonderful

gym facilities aren t the greatest

helpful staff, gym on site

whole hotel is beautifully designed and all the facilities (restaurant, bar and gym) are exceptional

room service and wifi was hard to work out.

kitchen well equipped but it would be very useful to have a pair of kitchen scissors

level 5 was a good spot as it s close to the pool, gym and spa

buffet breakfast was great value for money also

the pool wasn t warm. and unfortunately our pillows were too hard.

breakfast was so yummy!! so much choice and the service was excellent.

don't have room service

the fact that the hotel had ev charger and was close to the venue in town we were attending.

we also loved the lady playing in the bar area on friday night

gym and pool in a windowless room. not very appealing

the music in the bar little too loud even my kids thought the same. but loved the hotel.

the decor, the vibe, the bar and the elevator

was great, the roof top bar was lovely and the rooms were contemporary

wifi fast and reliable

location room and excellent - didn't use the wifi or have breakfast

mini fridge didn't feel cold enough and the kitchenette only had 2 spoons and some mugs/glasses, no plates or

management in the alleyway and a often reoccurring high pith beeping sound lack of microwave, the kitchenette

staff over-worked. not their fault but more staff needed. wifi wasn't the best.

pressure needs working on, wifi is a bit choppy & needed to be connected to regularly as it kept dropping, window

no wifi in the lobby

great pool and gym and the staff were friendly and welcoming

expensive? no room service after 12 midnight?? ridiculous!

room to the buffet breakfast, valet parking, dinner venue and lobby lounge as well as the pool/spa and steam

old and needs updating noisy with a kids event on

the mattresses are terrible and you had to pay for wifi

guest laundry useful if long stay

we needed extra towels and 2 days later, the soap & shampoo finished (my kids may hv been quite dirty

the free breakfast the next morning was a highlight too

the hotel also has a laundry room with self-service washer and dryer, at a very good price of $2 per cycle

clean, freshly decorated, good social space, great breakfast and good laundry.

had no wifi in our room

there is a lovely bar that has happy hour each day and a restaurant for dinner and breakfast

older guy at the bar was rude when we got back from seeing ground hog day

noise from rooftop bar across street (not the fault of grand chancellor of course)

great location good sized room. lovely toiletries great bar with terrific staff

and comfortable room, and smack bang in the cbd :) warm pool, extra warm spa and a super warm sauna

friendly staff, great location, great facilities . great place to stay with kids

wifi wasn t as reliable as expected but managed to use my phone so was ok.

close to everything . very clean and great breakfast and value for money

disappointed that vic's bar is closed on tuesday night we are always there on a tuesday and love the food in

great location & friendly, helpful staff. daily room service was a nice surprise.

fault was the wifi wasn't that great

some room service if just to empty bins. more efficient heating needed.

great city location, basic room has everything you need fridge,microwave, toaster, kettle,tv, wifi was good,

wifi free and fast

breakfast was good and free car parking

there was a person lingering in the basement carpark and i didn't feel safe for myself and kids staying there

i was also very pleased that there was a spa bath and

2- i returned to my room before room service had finished serving the room on sunday

lovely full breakfast, in room.

laundry is in basement and accepts debit/credit card (located if you walk past the bar and past the

paid (with credit card) laundry facilities are available (soap is automatically included, don't need your own

great bar with life music downstairs

the laundry room needs some work.

amazing staff, the bar was really good to make friends and everyone was lovely in the rooms!

room was fantastic and the staff were excellent and really friendly particularly in the bar and the food was

nice bar and bar person provided excellent service and went beyond what was needed

the view, the bed, the spa and pool.

great buffet dinner, awesome room service menu

i didn t have time to try pool and spa

of the hotel to melbourne cbd was fantastic room restaurant cocktail bar and staff

no room sleepers and laundry bags, and fridge

gym could have more equipment but i m picky

the bar could have stayed open for the guest longer on friday night seem to close early.

views of melbourne, incredibly friendly staff, great breakfast, excellent room service

free wifi could be slow at times.

location was perfect with the kids

a kitchenette but very basic, no washing up liquid, no teatowel and limited cutlery, plates and no

i did not need to use the kitchen as i had breakfast at the hotel, which was very nice

breakfast buffet, close to everything, an easy place to stay with kids for a weekend in the

1bdrm apartment with kitchen & laundry facilities in a central location

the only complaints were the hopeless free wifi, which had the speed of 90s dial-up, and the glaringly bright

pool small but bigger than most indoors

lovely pool and decent gym equipment

we had a lovely stay, the kids loved the pool, they where in there for hours every day

would have been great to have room service and maybe a coffee shop within the premises.

there was no cafe/breakfast zone, not sure if they had a working kitchen

we stayed in the opening week, the only facilities open was the gym

hotel had a pretty good little gym and laundry facilities

there was no restaurant or room service or facilities to eat

great location, value for money, clean, wonderful breakfast

pool was lovely staff were so kind

tissues in the room, small gym/pool, gym wasn't 24 hours

the pool

breakfast, location, and size of room

the mini bar was lovely and the tea making facilities were perfect

the breakfast package and experience was fantastic

room service options are limited

great location. bar upstairs great place for a snack and drink.

wifi was great

great coffee in the mornings from the bar and room was a good

under the bar fridge cabinet stays on all night which makes the room too bright for a comfortable sleep

late afternoon, so nowhere to sit quietly while waiting for room or cleaning as the foyer and bar area is also

gym is small and no swimming pool and bath tubs.

ordered room service for breakfast, which took over 40 minutes to arrive and unfortunately was cold, dry

buffet breakfast was a bit overpriced for what was available, but kids under 16 did get to eat free which

its just to get excellent dor facilities there should be more available pool, laundry roof top bar

no free wifi. lifts were a bit cantankerous.

laundry facilities a bonus, nice location for ease of walking and tram movement around melbourne

years), i called the hotel to ask about sleeping arrangements with 1 bed between myself and my 2 kids *i wasn

the travellers bar is fantastic, great place to meet people, share a laugh and enjoy a few drinks, which includes

understand it is not a 5 star hotel but maybe a bottle of water in the bar fridge would be nice with the little

11am check out was amazing with room service breakfast

that s it s not unlimited wifi

service was lovely; the reception woman i spoke to twice was super friendly and helpful, and the room service

their wine bar is an absolute delight and quickly became our favorite spot to unwind after exploring melbourne

gym was well equipped and front of house staff were lovely

were so helpful and personable, the rooms were very well designed and fitted-out and the room service breakfast

better facilities ie. gym, pool, sauna

wifi great amenities great, clean and friendly staff

may be laundry a bit expansive,

breakfast is good value,pillows & bed are very nice & comfy.

staff are very welcoming and friendly. breakfast was nice.

the wifi was also really fast which was convenient for making video calls

very accommodating staff from early check in to availing of laundry facilities.

no milk offered on arrival rubbish and laundry left tied up by the after hours

kitchen closed through the night

in addition,there is a laundry service one can use

having a fully functional kitchen for all to use

the air conditioner didn't work. wifi was hopeless.

ordered room service dinner from the thai restaurant in the hotel - it was absolutely

enormous spa bath big enough to share comfortably

fantastic location amazing staff rooms are amazing especially the spa bath

you have to pay for wifi

wifi speed is super fast

great wifi

the coffee and breakfast were delicious too

the hotel has a very interesting system in which you get a free drink at the bar for every day you decide not

breakfast was awesome, love the feel of the lobby

didn't have breakfast at the hotel

spa and pool and service

brekky was amazing and room service lady was fantastic

a tiring day flying to melbourne, i was super tired and info about routes into town/tennis or wifi connection

our key wouldn t open the laundry, even though it should have

amazing pool! kids had a ball!

though two people were in the room which was slightly disappointing however there was the guest wifi available

no room service menu or mini bar menu available

heated pool perfect for relaxing between events

pool was beautiful and warm

the room service was great

loved the big communal area with games and free parking

free parking but we were u able to use as our car was too high

loved the setting, the free parking, all the amenities and the adventure of figuring out the doors

the outdoor area is perfect especially with kids and the addition of the outdoor games, makes for wholesome

this was the answer she loved it so much fun and the way you access teh airstreams the parking and all round

wifi is not free.

laundry self service was not bad as well

king suite was well set up with kitchenette a bonus

gym facilities are basic- some weights would be great - cafe would be great if it stayed open for

the gym could have done with some weights but that is just me nit-picking.

a little uncomfortable going to room alone as there is no one around and no room service or mini bar so have to

which was not ideal with kids

that it was situated next to a night club and didn t have a laundry facility

clean,modern,good size and friendly staff. mini bar in the room.

the thing i was really annoyed about though was the room service

booked a night as a surprise get away for our anniversary, after a long year in lockdown with 4 kids

room service was great

pool and gym facilities were excellent

great rooms with very comfortable bedding, great gym and pool

bed and room service

closing time of the pool and gym area were too early, 9pm

loved the pool

close to restraints, beautiful pool, spa etc

can see why the wifi is free, it's slow, very slow. nothing more to say as it was very enjoyable

the pool and gym were under construction ud83dude42

everything. stunning in every way. gym and pool amazing. great food and drink. sexy rooms.

love the vibe of this hotel, especially the pool deck. great having two double beds in one room.

the pool was amazing, kids loved it, and the gym is very clean and has great quality equipment

the service, the food, pool, gym, and valet services were exceptional

the 7pm swimming for adults only, it s too early and kids still want to swim

the room had every facility we could want, free wifi, some foxtel, a nespresso machine, a soft feather pillow

loved the artwork. cosy rooms. bed was very comfy. restaurant and bar was great too.

bed was comfortable, linen clean, laundry service outstanding

location. love the art work. hope next time the bar and restaurant are open.

if you got a car and no kids and just want a crash pad it's perfect

small gym room, but enough for a basic workout

kitchen and laundry machine is convenient

gym had no window views

laundry is dirty

very spacious room for my family with 2 young kids

would ve been nice to use the pool, but understand it needed maintenance.

the interior and decor is very cool, super comfy beds and a nice pool, sauna, gym and outdoor area

nice little gym with sauna and steam room

the gym, sauna, steam room and pool are amazing

good gym facilities

love the gym & swimming pool, also the 3-bedroom suite came with 3 double beds in all

the wifi wasn t very good.

wifi connection was pretty pathetic

cozy environment with a big open kitchen and laundry machine. worth to stay in this room.

lighting in the kitchen is shocking if you were to be cooking at night