room service

great pool and gym facilities

the wifi wouldn't connect

we were delighted to be given an upgrade and to receive a complimentary early check in, this made our anniversary trip that extra special

hotel, stunning views, best breakfast i have had at a hotel easily, easy parking on site, would definitely stay

kids love it

free wifi worked very well

the bar closes at 11, you can have a drink in reception

wifi was a little erratic to start but it improved.

we arrived there was a general problem in the area with wifi, and the staff offered a free drink to compensate

gym shuts a little early for night owls

that on booking.com it says gym 24hours but it closes at 9

big thank you to mark who engaged with us at the bar whilst working and advised us to of things to do in the local area

breakfast was lovely, lots of choice.

temperature control in the room was excellent. gym was small but we'll equipped

membership joining, early check in

loved our room, we loved the amazing breakfast, i loved the suna and loved the staff any problems we came across they did everything to

priced and no flexibility with management when an early check in was requested

fab location, really friendly staff, good quality breakfast

gave me a late check out with no extra charge. very accommodating and helpful staff.

gave us a map and circled the route for us) lovely clean room, comfortable bed and a tasty hot breakfast

we had an evening return flight on the sunday and we were immiadiatly given a late check out without having to ask

the staff were very helpful, the breakfast was great and they count kids for free.

bonus was that the bar was open for a drink after returning from a concert at midnight

lovely hotel, clean comfy and good wifi 5mins walk to black wall dlr station and 10 yards to bus stop

we were able to have a late check out

wifi is shocking and the shower was very very hot and not easy to adjust for the kids.

clean comfortable rooms ,great bar and quiet location with lots of shops and restaurants nearby ,a great variety of snack items in

wifi access ok

wifi definitely needs to be upgraded

love the buzz from the bar downstairs

place, with free parking outside due to it being weekend, breakfast bar in room, with cereal etc

had a barista coffee machine but it couldn't give hot water for tea kettle would've been better

bar staff, owners very lovely and accommodating, and pizza amazing

great location, comfortable room and good value. nice bar on the ground floor.

very good atmosphere - great bar and decor. room great and staff really friendly

10 hr for early check in 3 hrs early so 30 pound extra even though the room was 200 per

she went out of her way to get us free early check in and even upgraded our room to a lovely view free of charge

the lady at check in was excellent, nice rooms, nice breakfast, great wifi.

great location, staff, bar and rooms all great.

they allowed an early check in which was convenient.

although compact, it was clean and comfortable with good wifi and a good shower

were no windows in the room and no phone network in the hotel, we had to rely on wifi

room is good with good wifi and comfy bed

as this was a business trip, it was also nice having good wifi and the reception area that had couches and tables and plug sockets so i did some work there

aircon/heating and wifi connection were very good

we were greeted with smiles and homemade cookies on arrival which was a lovely touch faultless breakfast with everything you need

unfortunately the single room's wifi and tv were not receiving signals

room service spot on

good gym to forget about work

well appointed, well decorated, and comfortable property with excellent wifi and a very comfortable bar area

- spa facilities were really nice, especially the jacuzzi

spacious and comfortable room, great breakfast and great facilities including a 24-hour open gym

which was absolutely no issue for them, they go above and beyond for their guests, the spa and gym was lovely and the staff in the gym and pool area were just as amazing, also gave us a free

i came particularly to enjoy the spa facilities

excellent location, room is very confi and the bed, acceptable gym. highly recommend

would've been nice if there were a few more items from room service available 24 hour

wifi a little

early check in charge

- the excellent breakfast - the thoughtful gestures left in our rooms

the room service was exceptional, i cannot but acknowledge the complimentary chocolate bars and hand

was lovely and spacious with tea coffee n biscuits, spa was peaceful and lovely used it 2 times ,breakfast was

wish the spa facilities were available but totally understandable due to covid-19

i was using the gym almost every day, it might be small for 2-3 people, but perfect for me

it even has a small gym perfectly adapted for some morning cardio

no parking and no real bar area

fabulous rooftop bar with panoramic views of the london skyline

a painful experience even after calling days before as well as the day of arrival to confirm an early check in the room wasn't ready till after 3pm

early check in great view, of shard, london eye etc

room service, food menu could be better with more choice

staff were friendly and the bar was lovely aswell

rprisingly in the heart of london), the hotel did not know about

room was immaculate and reception staff were excellent - very attentive and sorted everything we needed help with

is great close to the tube and metro nearby just right on the river thames great walks the gym is good and is open all the time which is great the front desk is always available and very

there was enough space for two of us to work at the table, but there's also a dedicated work / gym floor which is very good to know

the wifi has good connection, fast, and there is a large table if you're planning on working from the

spot on the location 100% just few minutes for bar and restaurant, malls views superb i loved it too many beautiful views and things to do museums

and uses all advanced technology with special coloured lights in the room, airconditioning, tv, wifi, very

also free wifi

location, a very friendly and well trained staff, great wifi service and a newly renovated building

to me, the word wifi doesn't get me excited or turn me into a window licking wifi zombie, the staff have a job to

lovely elegant hotel, spacious room, fab bathroom. the spa was excellent

the only issue is that the wonderful pool which is part of a fitness center can only be used with kids from 8

the spa was wonderful, and the location was perfect short walk to bars & restaurants, uber boats right

rearranging and adding the kids on was no trouble at all

great room and pool. lovely staff

early check in, staff very friendly, nice rooms and clean, walking distance to abba voyage.

beds, delicious breakfast, very helpful staff and a very well equipped gym

room service was excellent, they did everything without having to ask for it

the staff was polite and helpful, when we arrived in our first day we requested an early check in, as we were super tired, and the room was ready for us

some of the rooms were smaller than hoped for, we had 5 rooms between our family so just juggled kids around to work

if it would have had gym and swimming pool it would be 10/10

to the wifi after registering should be automatic & free for the entire stay

also a late check out time of 12 was great

the spa was completely booked up so you have to make sure to book it in advance!

do with a step and a couple of kettle bells in the gym, but this is really the only thing that was not absolutely excellent

wasn t sure about the wifi but i will enquire on monday

wifi was a little slow

they also provide egg and bread for you to prepare your breakfast

staff, kitchen facilities and room 5 stars for the price

very friendly staff. great location. breakfast was good. budget price.

the free wifi just didn't work, despite being given the access code it was hopeless

the kitchen was an added bonus

wifi speed need improvement.

ensuite, what i got was like a single self-contained room, including two extra single beds, and a kitchen

wifi was very good

the rooms were very well equipped, with good wifi, amenities and lots of

i wouldn't have liked to have 2 adults let alone 3 in it

think we could have fit 3 adults in x1 room however it wasn't an option at time of booking or if it was it wasn't

good wifi, and plugs comfortable bed and room set up

wifi was a bit rubbish, hard to connect to and won t stay connected but i really am being