it was in a convenient location, there was free on site parking and the beds were comfortable.

parking & location

free parking

kitchen sink didn't have a plug for washing up so we improvised

room size, ac, beds, parking

staff , comfortable room , nice bar , location

of the room was fabulous very comfortable and the staff was friendly and helpful bar downstairs was great and

we are local to the area, so i booked this for my wife to give her a night off from the kids

grey location for crystal palace bowl. good bar aswell

there's a lovely big park opposite the hotel which is ideal for walking the kids or the dog

impressions were good, but after being there for 10 mins felt like i was in a 1/2 way house, kids screaming,

impressions were good, but after being there for 10 mins felt like i was in a 1/2 way house, kids screaming,

laundry area a well spacious very clean kitchen are which provides all day breakfast, it even has a

good cooking facilities, was able to make a number of meals in the little kitchenette

3 car parking spaces at the front

the gym

didn t go with children but ideal of travelling with kids i believe

dining area for breakfast was very well kept, organized, and the staff was friendly

the television in the gym room did not work and the breakfast options are a bit underwhelming.

tv channels for kids was not working they get bored but it is fine

pm) - meant we didn't have to rush in the morning

was compensated with late check out

if you have a christmas party then make sure there are enough staff to cover the residents bar that is not

t like a lot of the people who stayed was in the same floor as me some lady shouting at her kids wasn t nice

good wifi cover and nice breakfast plenty of variety

the wifi was not really strong

windows that can be opened , and some free wifi

wifi only 20 mins free

wifi was extra

said there was free wifi. had to pay for it when arrived

free wifi and comfortable rooms

very clean apartment with all the perks eg wifi tv etc

guests are expected to park at a distant car park and walk back with their luggage and kids, which is very

the double bed was a little small for two people...and the sofabed was small for two kids.

draught guinness in the bar please.

clean, warm, spacious room with fridge, kitchenette and utensils had everything needed.

wifi speed is slow

they were there for the duration and their young kids were making excessive noise, running around the apartment

everything clean. got kitchen, tv and bath

early check in was possible (for one room, which was appreciated)

head clamp to wall bar broken tv picture continually breaking up - even on mainstream channels although clean,

wasn't given a wifi code, no phone in the

run down, shower door hanging off, shower hanging off, rude ignorant staff, no bar even though they advertise

the staff were helpful, and the room and wifi satisfactory

wifi didnt work in my room 16 but i think other room is ok...

wifi quality was altogether poor

hotel gave us early check in which was great & the free parking was perfect

location to station, bar restaurant downstairs and plenty nearby too.

had parking which is what we needed

excellent stay, staff great, food great, room great...all good! bonus to have parking too.

of guests on my last night at the hotel that decided to wash and dry clothes by my room (in the kitchen) at 1am

it was warm and very close to transport stations and shops. hot water 24/7 and string wifi

spacious ensuite room and good communal kitchen

well equipped kitchen and also extra fridge in room. wifi speed also quite good (around 22 mbps)

wifi is excellent, as is the little office space if you need to work from your room

paying for parking and having to pay extra for breakfast

staff and nice clean rooms, bar and breakfast excellent

mention must go to the breakfast buffet which is always my kids favourite part and really made them happy: it

wish they had a pool and gym is small

room was very clean, breakfast was brilliant

travelling with my family, we enjoyed your breakfast a whole lot

at breakfast, a lovely lady called mihaela took time to take us through the various options available

room was clean breakfast was vey good

good clean rooms and great bar area and restaurant great prices available aswell

no breakfast

to the hotel for the quality of services offered, no queuing, very clean rooms and with excellent room service

also kids were running through the corridors in the night and the door is too heavy so when it opens or

were very helpful ,food arrived late from kitchen but reception staff went the extra mile and brought the food

* very good room service curry for 10

food available on my arrival, i was told the kitchen has been closed since lock down and isn't opening again,

no wifi in room. couldn't use kettle because of rust. received no housekeeping/clean towels.

on friday night when we were trying to get an early night, but that all stopped as soon as the bar closed

easy transport access, polite staff, on-site parking - which in london is a godsend!

free parking brilliant

the wifi worked on my phone but was limited on my laptop.

loved the original windows and fireplaces

bedrooms not affected by bar area downstairs

we had a few drinks in bar when we arrived and sat in the lovely courtyard, lovely vibes and

service by one breakfast waitress no notes about wifi in the otherwise excellent welcome booklet some people

also there is a nice bar and restaurant downstairs

wifi available

the room service tray we left outside was there for ages

i may have missed it, but i couldn't find the wifi code so i had to go down and ask

there was also a selection of bar snacks presented in the room but some items on the price list were not on

here it is like visiting freinds, great food in the reastaurant and very helpful staff comes with parking which

free wifi, tv, air-con

probably that it didn't have a bar but that was alright

some kids had got stuck in one of the lifts while we were trying to check in and emergency services were

wifi wasnt stable

self service laundry on the forth floor

nothing. just needs a tea towel in the kitchen as i stayed in the apartment

the accommodation was great, bedroom, lounge, kitchen and ensuite shower

wifi wasn t amazing

the kitchen and sitting room were an unexpected bonus

kitchen would have been good but couldn t find it

it had maybe a spa and swimming pool, but that would not deter us from staying again

ev charger wasn t working but there s an alternative at the end of the road at a well know fast

lots of parking which does endorse the no need to book

the upgrade of the room, the gym, the restruant.

comfy bed and we ate in the bar that evening, with good food at a reasonable price

the wifi did not work at all in the first room

very lovely rooms. great wifi and excellent location. breakfast was good too.

give me a soap bar any day

only downside was that the wifi didn't work at all in my room, and there wasn't phone signal either- which made

wifi wasn t as good as hoped

getting on to wifi.

very good location, free parking and close to local shopping

have to say that i have been coming here for 8 years, and bar one unfortunate stay, which i might add was resolved

of youngsters on the outside so we had to walk through the weed smoking mass not so nice with kids

it felt a bit more like a staff elevator for dirty laundry, not for guests

had an amazing room, such value for money, including breakfast and used the spa aswell, i will be reccomending

phone for room service was broken

a reasonably priced room service and a bar area

room service should be charged per room not per person per room

room service was great, and so was breakfast

the internet was down so no free wifi. apparently regional issue, not hotel specific

good wifi

no hotel wifi signal in room 30 but managed to pick up free wifi from kfc across the road.

no room service. only basic facilities.

spacious room, clean and comfortable, large bathroom lovely large towels with toiletories, good wifi, tv/dvd

parking spaces on hotel forecourt limited but i was able to find a free space on the street nearby

the location and the initial hotel are ok bar available but very limited

parking was ample, and off-road too

and the kitchenette dirty old as are the appliances and random cutlery, more like a bed sit then a hotel

hear guests arguing with each other over parking but this isn t the fault of the staff or the hotel

also staff member in the upstairs bar was away from the bar sitting casually on his mobile and keep me waiting

very comfortable, great breakfast, very modern and clean with great location

breakfast was readily available and the chef constantly checked and refilled supplies

had a few beers in the bar on sunday and the barman was great very friendly

ibis modern ,clean , jazzy great breakfast good quality ingredients,well cooked and a very good

slight let down was the shower was quite dirty especially the shower hose, and one of the bar stools had something

monotonous for those who stay longer, pancakes, muffins and waffles would have been nice for d kids

was roomy and liked the feeling of home away from home with the kitchen and the appliances

also the location was great near the market, and a patk for the kids

breakfast choice is somewhat limited considering the size of the place

cobwebs, dust, empty drinks container under drawer unit, unobtainable wifi and the bathroom had an overwhelming

wifi kept disconnecting but i still had service so i used my data

) comfy twin room in the main guest house with good wifi and a good selection of hot drinks, cups and kettle

shower was also really good, and the wifi was fast and worked reliably

there is only one place to get the qr code for the wifi

no wifi in the room

very spacious with free coffee, tea and good wifi

room service maybe

on such trips i require only a bed, a shower, a kettle (in the lounge downstairs) and wifi, so perfectly adequate

staff were friendly and were very helpful when we requested an early check in

good, free wifi

there were kids,dogs and even a bicycle

clean comfortable rooms ,great bar and quiet location with lots of shops and restaurants nearby ,a great variety

perfect location next to station. friendly staff. great bar downstairs.

wifi requires your personal details, and you must leave card details on file to cover any extras

wifi definitely needs to be upgraded (would recommend extenders)

was good, and the bathrooms as well as the kitchen facilities in the rooms, were great

poor wifi

staff are friendly, the customer service is excellent, and the breakfast provides a great start to the day

wifi not working

breakfast super - personel very kind - pasha hotel very well located...very quiet place

the friendly staff and the possibility of cooking your own breakfast.

the beds lovely shower beautiful kitchen lovely and clean

very friendly, welcoming, takes pride in his work place and home, excellent facilities and kitchen

hosts welcome and hospitality, bedroom facilities, the breakfast options, everything to be fair

e laundry) were out of service for a long-period; when i asked for a compensation the reply was

the room was quite small for 2 adults and 2 kids, but it is ok for sleep over. :-)

good facilities and wifi

windows open right up and is easy reach for kids, i

with my wife and kids

friendly helpful staff, clean and comfortable, good facilities and wifi

we managed to get an early check in, well worth it

could do with room service and mini fridge

no bar as such or evening catering, but there is a public area with tables and chairs

poor room service , no bed making or clean towels , complimentary milk was sour

only negative is no bar (reviews that say there is aren t true)

breakfast with no continental option in the restaurant but apparently available as room service

wifi was a bit spotty and tv signal not very

tv stopped working on night 2 and room service eggs benny maybe the worst i've ever had

they called us to the room at 11 am to tell us that we should check out at 11. slow wifi.

wifi was virtually non-existent, but this is known in this area apparently

to choose from at breakfast

breakfast was lovely and all staff was super friendly

food in the bar was superb and breakfast great 10/10 all round

food was gorgeous too and a lovely cosy bar to have a few drinks the night before our flight

luvly friendly staff. breakfast and food delicious great vibe 3 rd time in the griffin

sockets wifi didn t work the whole stay

wifi to speak of

despite the room having a phone for room service, it wouldn't have been accessed from the bathroom since it's

wifi wasn t working, also couldn t get any channels on the tv

ordered dinner from room service and it was absolutely delicious

wifi in our top floor bedroom no 14 was very weak and sometimes none existent

wifi did not work at all.

nothing to dislike - only slight issue we experienced was problematic wifi signal in our room.

free wifi only if you give a lot of personal info to a third party provider

wifi was unusable

they are flexible and allowed an early check in and late check out, which was very helpful

location, right across the road from the train station and next to a great bar but very peaceful at night

the bar was great for a few drinks at night and even better, the noise from the bar did not travel

-the wifi cover in our room actually does not exist ..

wifi access in my room despite strenuous efforts on the part of the receptionist (alternative codes

roof top bar and pool were fantastic

the spar facility was tranquil, the gym room was well equipped for a good workout, be that cardio or strength

there is a breakfast lunch & dinner menu accessible on your tv

kids in jacuzzi pool area was annoying

fabulous rooftop bar with amazing view

room service was amazing, and the cappuccinos at breakfast were the best i've had outside italy

great views. nice pool & gym. perfect service.

poor service problem with lifts problem at breakfast service in terrace bar appalling

i called the room service to request but sometimes no one appeared to clean

loads of roadworks outside and really quiet bar area

supposed to be a relaxing few days/nights whilst the kids were at my folks place

standards the bathroom are not clean, some mold on the tiles the towels are not changed daily the laundry service

got charged an extra 30 for a small pet to stay but there were no facilities to accommodate for our dog

it was secured, the bar was good, and also good

x1 rose petals - 6 x1 battery candles - 12 x1 prosecco - 30 = 48 they charged me

the restaurant had finished serving but they were very helpful in informing us that room service was available

we were greeted with smiles and homemade cookies on arrival which was a lovely touch faultless breakfast with

staff were fantastic and the style of the room was good and accomodating for a late check

the breakfast was very well stocked

ensured early check in

parking and pet charges are a little steep but hey ho, it's okay.

cheerful and professional bar staff for literally the best negronis

nicely located with lovely views. spacious and comfortable suite. free wifi easily accessible.

car park reduced security, lost individuality after takeover, now becoming like a chain hotel, wifi difficult

atmosphere in the bar area with delightful attentive staff

stay - although there were a few amenities not available (the spa, room service and no fridge) it really didn

unattended and kids made a swim impossible, sauna closed

mushrooms at breakfast

great location, excellent service, wifi worked amazing

maybe you need to reconsider if you are with olderly or have kids

room service with food and drinks would be nice so would be drinks in the mini bar but these are

room service was great

of a struggle getting to tube with kids in tow

the bar staff were lovely and welcoming

wifi was very weak and shaky and from certain locations, including the bed, it was not available

the daily breakfast was good with several choices and the laundry facilities plus all day coffee and water were

clean, comfortable, good breakfast, adequate gym

and very clean with well fitted out kitchen in suite

eco responsible hotel in a quiet area not far from the tube, good breakfast, wifi. good hotel!

wifi was amazing

t aware that it was pet friendly but that was my mistake, still had an amazing experience

the hotel has its own bar and gym which are nice additions

staff, quick check in, parking, nice and comfortable rooms and pet friendly

amazing room (number 6) friendly staff. breakfast was excellent.

train bar staff how to make your 'signature' dry martini