wifi not great and bed could be more sturdy.

tub too hot no mirror in main room bar shut at 8

there are alot of rules posted on the wall of the pod to follow feels like nothing is aloud wifi code never

cafe & bar rnt really much cop but plenty of places to eat out local

the gift shops wasnt open in the morning. the bar closed early.

it needs a touch up there is even a microwave at the reception area, breakfast was cold the kitchen could use

room was a great size for five of us, and the free wifif meant the kids all stayed entertained

we have 3 kids so sometimes find it difficult to book somewhere that fits the 5 of us that isn't super

breakfast was just enough we throughly enjoyed our stay and will definitely be back in the future

late breakfast available ud83dude01

gym is well equipped and modern, working area in lobby with cafe was useful with very friendly

friendly staff, clean rooms, bar food good too. didn't have breakfast

leisure centre was really good nice pool and gym

long walk to restaurant and bar from room.

nice clean pool area, good gym

room service was a cold by the time we got evening meal

at weekends the evening dining is a carvery although there are good bar meals

also loved the gym and pool

was no room service and no one told me until i went down an hour later to get a bucket with ice then i was

we also ordered room service and waited 2 hours for it and it still didn't come so that was disappointing

big and clean room. graet location if you have a car good wifi service

great location for us, very friendly staff, cheap price and late check out.

wifi goes off every hour which is frustrating when you're trying to do computer work

apartment set up was great for our family of 5 - surprisingly spacious and great to have a small kitchen space

it is pet friendly and i recommend it to anyone who owns dogs

the bar and restaurant (one and the same) are a short stroll from the rooms and its very easy to go

big rooms, much better than we expected from a pub, big free car park, fast wifi, excellent breakfast included

the music in the bar both on the night and at breakfast was spot on with some superb music

great value comfort, breakfast, staff everything top notch.

free parking

plenty of parking

free parking right outside the accommodation

wifi was not very strong in the room

atmosphere very straight forward instructions to use wifi and other such things

in a lovely little village, locals were friendly as were staff we had a lovely room with parking facilities,

no noise from the bar below

plenty of parking and the room was spacious enough

room was clean and comfortable, close proximity to takeways and shop, plenty of parking for free

plenty secure parking. easy to find and in a quiet area

wifi connection

and they forgot our room

location not far from the motorway the parking as i drove a big 3

after few more drinks in the bar we retired to bed

kids kicking ball up against bedroom windows - pretty lawless

comfortable room and lovely breakfast.

place to stay, modern with fantastic pool and gym

breakfast was cold, and not much variety

the swimming pool was full of noisy kids having swimming lessons

breakfast included expensive for 1 night walls thin wolk up to kids screaming and someone hoovering at

again i made use of all the facilities in the pool and spa great

hot food for breakfast had been under heat lamps for to long but when asked they made me fresh scambled

the young waitress ran from the toaster to the kitchen holding my bread, no plate used

problem in bar friday night.. sorted out by night manager .very quickly.. thankyou.n

the tv in my room was prety poor ro reception on a lot of channels wifi poor

we travelled from australia and helped us settle in so much with early check in, the area, anything we needed

we required an early check in and they were very accommodating to this

the night before we stayed and we arrived early due to poor weather and was going to stay in the bar area until

free wifi, and loads of free parking restaurant/bar was small, but of high quality

plenty of parking, and the food in the restaurant was amazing

free wifi, and loads of free parking restaurant/bar was small, but of high quality

we enjoyed a lovely meal and a few drinks in the bar

hotel perfectly located for early flight next morning

the adult fish and chips was awful - kids sized portion of (almost black)chips and a limp, soggy piece of

when i expressed my disappointment at reception, i was told that they were mainly for kids

simple bar food

free wifi was a bit slow occasionally but still able to watch videos on youtube so not too bad

kids were on the sofa bed in a family room, which didn't look very comfy

location, facilities around it like ev charging, mcdonalds, costa, m&s etc

wifi was a bit pants but apart from that it was incredible, i have stayed in hilton hotels for

crying and banging from a neighbor room, which i didn't need before a full day ahead with my kids

the girl who worked behind the bar was lovely and friendly

for what we wanted, staff in the bar were super nice

good beer choice and clean bar with entertainment on

top pub we were all made to feel very welcome. bar staff spot on

easy and great location.. not ce bar staff and very accommodating

wifi none existent on premises

we took our pet dog and they went to extra lengths to look after him, even getting him a sausage for breakfast

good room service

randomly kept switching on in middle of night room was next to presumably the air con/ kitchen vent so quite

all the team, from front desk, to bar and restaurant to gym were polite, attentive and pleasant

the location and it had gym and swimming facilities

the gentleman at the reception for the pool and gym explained everything well and the pool, sauna and steam room

little bit slow it was my 12 month anniversary although there was a card and some chocolates and petals on the

room was very clean and spacious, bed very comfortable, nice hot shower, good room service, breakfast was

was on my own with 2 kids and they changed my room to a downstairs room to make it more convenient for me with

too many young kids running around the bar area. in this current climate that's not acceptable.

the location is very convenient to drive to from the motorway, parking is free and the walk in to the centre

comfortable bed, large room, wifi worked well.

parking our massive pickup was tricky but that was due to other peoples parking attempts and not

location parking

wifi wasn't working on a few occasions

the bar was closed, we weren't informed which was a shame otherwise couldn't fault anything

breakfast was excellent, and the location was just right

parking, great location for chester bus stop outside that will

night manager very accommodating offered to keep the bar open a bit longer

the night time entertainment for the kids was brilliant

& comfy rooms, nice location, ample parking, good food & the staff are all exceptional especially adele, shannon

my fourth time here me and the kids love it here staff couldn t be more helpful thanks again x

iter brought pain au chocolate and he didnt seem to know the difference until checking in the kitchen) there

clean. very helpful staff, free wifi.

nights & enjoyed the first night in the bar which was nice & busy,plenty of seating

breakfast freshly cooked, hot and very good quality ingredients, nicely presented

very helpful and friendly staff. breakfast was very food and handy parking.

bar prices and meal options are also good

nice breakfast

kids running up and down corridors late at night and woken early every morning by noisy

gym could do with some weights machines as well as cardio

weren’t told upon arrival that there was a wedding taking place so room service was suspended for the night

my kids even commented on how dirty is was

room service, great choice of breakfast

the staff were very friendly. good parking facilities. easy check in

better signs for parking. pretty sure i went the wrong way when we first got there.

heating was insufficient, room was cold and heating and wifi went off at 23:00, only came on at 6am

i had requested a room with a strong wifi signal and this was attended to very quickly and moved room to enable

parking was no problem

good car parking with ev charger if you need it

they were very friendly and professional, in all aspects of the place such as the bar and the cleaning staff

was just perfect, our room, the food, the staff, the parking, the countryside

the wifi went down during our stay

breakfast good, staff friendly.

friendly staff. quiet even though above a busy pub. parking available.

as an added bonus, there were limited kitchen facilities too

location parking and friendly owner

in the morning i wasn't able to use the wifi

also there is a kitchen, you can use and a nice pub downstairs

he ordered food for us to for room service when the reception was very busy

breakfast was very good it met all my expectations, the room we stayed it was beautiful as expected

bed was a little firm for me but that's just personal preference and i found the bar price

emailed ahead to say that i need to make sure wifi is good as i will be working from the hotel on one of my days

choice of breakfast, rather than a boring buffet

stylish and homely room, friendly, helpful and understanding staff, plenty of parking, very central location

lovely breakfast just a fantastic experience all round

the parking was great, really helpful with the location being so close to the city center it meant we

we stayed in one of the new rooms which was very pleasant and comfortable and we had an excellent breakfast from

breakfast buffet style and a la carte - all very tasty

lovely staff lovely bar girl from brazil fantastic service nice beer hot shower tv great

waiting in a bar that was way to hot and staff wasn t aware i was there for 10 mins

with the problems this was an insult at 10pm still trying to find somewhere to stay with the kids

came for a spa weekend on rare occasion without the kids unfortunately we couldn’t get in to the spa on either

easy parking

the swimming pool and their service

thought bar prices were very expensive

this said all other staff was very helpful and friendly especially towards kids and our dog

more information in the room about the spa times and for food etc

good breakfast, early check in, great staff at reception

place is very nice, near the city center, with parking and very clean

great location and parking

part could do with a lick of paint and furniture was a bit old fashioned, carpets a bit thread bare, room was

tea and coffee were readily available with free wifi

staff here were very friendly, we had a drink in the bar one night before going out and they were very chatty

cold meat and cheese on the breakfast menu should be part of the continental selection

loved the attentiveness of the staff and the room service menu as simply excellent

i had a slight issue with the wifi connection.

early check in was not communicated and on two separate occasions my wife was walked in on by the

gym could have been open

loved the room and bar area, the hotel was clean and we liked the decor

plenty of free parking

good food and atmosphere in the bar and restaurant

clean well appointed room big comfy bed plenty of car parking available outside breakfast was very tasty especially

easy parking in monitored lot close to building

i really liked the mini kitchen too

i requested an ice bucket and petals for our anniversary but never received the ice bucket at any point

pet friendly rooms, great modern design, felt like a home away from home

unique rooms plus they have a mini kitchen so you can eat in if you want.

to the flamingo room so instead of the room & bathroom we also had a separate sitting room with kitchen facilities

the only thing would be the wifi was a bit hit and miss but we weren't in the room enough to worry about that

wifi was a bit hit and miss sometimes

blt for lunch wasn t the best . wifi wasn t brilliant had to switch to 4g .

wifi was very intermittent especially in the bedrooms but understandable in a very old building!

no noise from the bar downstairs

bar and restaurant - the food was exceptional, locally sourced and tasty

were informed that the coffee machine would be available in the bar from 11:00

very comfortable, great parking

decor of the bar/dining area superb plenty of parking space

lots of parking, good wifi and friendly staff

perfect location, new hotel with nice facilities. room service was available which was handy

the gym was great

3 rooms as was family wedddin near by all rooms ready for early check in excellent

main reception, room was nice and clean, reception staff really friendly and helpful, the mini bar in the bedroom

room service ended up being a game of guess what s on the menu played with the kitchen staff

no wifi

wifi is a bit crap and tell the cleaners to do the blinds once in a while

wifi is not available thats the only problem otherwise its good

and wifi would not connect

wifi signal was very weak in my room and kept disconnecting :-( b'fast on average site and charged

poor wifi connection in the an ex where we were

location, apartment fab, staff lovely and secret garden bar and restaurant wonderful

top floor room had slanted ceiling so only ideal for short kids not adults

extension access to building annexe would be helpful, in room 28 wifi does not work properly

we were given an apartment with two bedrooms, a loungr, kitchen, two bathrooms and four t.v.s!

if it were not for that i properly would have been in the bar enjoyed

didn't realise it was pet friendly, not happy with animals in the breakfast area.

i asked if there was a laundry nearby where we could wash our dirty laundry

there was no iron or wifi

the bar was fully stocked and although busy managed perfectly well to avoid waiting to order

breakfast was very tasty

and perhaps some more breakfast options e

the bar was welcoming and again the decor and furniture felt

the only downsides for us were the poor wifi/data connection in the room and lack of natural light (ie for

it was a traditional pub and the rooms had all the original fireplaces.

lovely swimming pool and gym. nice breakfast.

didn t use the pool, gym etc

lots of parking space

meals very expensive for room service

place to stay , also pet friendly, shame steam room wasn't working but everything else was

wifi

even the wifi was good

high standard of room, very close to city centre, parking at rear. good correspondence.

a lamp would have been nice in the kitchen/living room as i had to bring one from the bedroom

parking for our car at the back

hamper, no restaurant because of covid, there was no bar open or gym, for the same reason but everything was

easily woken up by room service next door late at night

was perfect, the staff, room service, room, location and the cocktails were wonderful

were very helpful and friendly, wifi was good, breakfast was lovely, perfect location

room service option

parking was available at inn

a great welcome and excellent bar and restaurant.

staff, good parking, comfy beds, great shower.

wifi, parking and general facilities are top

excellent room good parking, delightful traditional pub lovely garden and views

at the pub/bar pillows was not comfortable in sauna /spa was an irresistible smell ud83dude36 ud83cudf2b

the desert we ordered for room service

we just needed a get away from the kids and it was perfect

all the team was lovely? room service was great , easy check in and out

sauna rooms, pool and hot tub was great and really relaxing

breakfast was ok

delicious, we are looking at when we can come back for longer to take advantage of the spa and golf facilities

loved the spa and an excellent nights sleep in a comfortable bed

however when we got to the pool it was full of kids

the spa is in another building, you need to cross the parking in the cold

the location made it easy to get to places in the area, and there was a good amount of free car parking, and

had a child's b'day celebration going on with kids out in garden till gone 10.30 pm ud83dude12

staff are all lovely and helpful. rooms immaculate garden and bar are too

the location is perfect for travel to the city or in our case the open golf

food was good, service excellent, beds comfy, bathroom modern, plentiful parking, lovely garden

the wifi was a bit hit and miss but for one night that didn't make much difference

maybe the wifi password could be available on an information sheet inside the room

wifi meant the tv lagged and took a while to buffer at times, but it didn't impact my

paint colour no coffee pods provided for the coffee machine no water provided couldn t find the wifi

i would highly recommend this place and there also pet friendly

the bar is open till late and room service is avail 24hours a day

they left out rose petals on the bed & a couple of drinks on ice in the room with a bottle opener & a warm,

wifi was on the blink. problem solved by staff member though.

it was nice to have a cinema set up for the football and a gym

hotel rooms were spotless, the restaurant and bar was clean and the food was fantastic

good value meal deal in the bar area

were staying there as we was going to a wedding had food and drink in the bar before we left amazing food, the

the food in the bar could have been more flavourful.

the girls behind the bar did everything they could to make our stay as enjoyable and comfortable as they could

laundry went missing

quiet and comfortable with free parking.

if there was anything i would say maybe the pool and gym was open earlier or little longer in the holidays to

smelly with dirty laundry in the corridors not nice

room service

wifi keeps dropping off !

30am and 2-5pm, so if your away to escape the kids or want to have full use of pool, then maybe avoid these

staff, the suite was in the old house and it exceeded expectations, all room service arrived promptly

pool not access to kids after 5

to top it off, the bar area was quite large with lots of seating and large screen tvs

not believe in the limited room service we could not even get tea bags and milk for the room at 11pm visited

lovely to relax with a drink in the bar and recover

clean room, grounds and parking was very well presented

independant ev charger on site is poor

the bar area was good, with comfortable seating, and the restaurant was another grand room with wood

plenty of car parking

roomz and bed was so comfy , the new big chef (tudor rose ) where very value for money and the bar area had all

took the kids to chester zoo which was only a 10 minute drive

great location, plenty of parking, clean comfy room and a great restaurant

free car parking which was fab too

bar closed at 10.30 but room service available

all staff were very pleasant. the food was very good. lots of choice for breakfast.

breakfast was good brilliant staff relax bar loved it

value, only paid 75 with breakfast and there's a really nice pool, jacuzzi, steam room, sauna and modern top

was perfect as it was a 15 minute walk to the st helens stadium and free on site parking

friendly clean place, nice bar and excellent food

parking was easy and plenty of room

limited numbers of keys which caused various problems for us and it is a shame that they don't do room service

bed really comfy, super shower and good wifi

another person in the bar also had problems with it