the wifi was a bit hit and miss but for one night that didn't make much difference

maybe the wifi password could be available on an information sheet inside the room

wifi meant the tv lagged and took a while to buffer at times, but it didn't impact my

paint colour no coffee pods provided for the coffee machine no water provided couldn t find the wifi

the girls behind the bar did everything they could to make our stay as enjoyable and comfortable as they could

hotel rooms were spotless, the restaurant and bar was clean and the food was fantastic

noise from bar but stopped at 11.00pm

the food in the bar could have been more flavourful.

good value meal deal in the bar area

welcome and early check in was fab room was immaculate bed really comfy and the an amazing breakfast

the wifi worked well

safe parking, very friendly host's

location, hosts, cooked breakfast, decor and furnishings, car parking and wifi.

asked for an early check in due to going to a wedding and it proved no bother

my partner had also paid 20 for balloons and petals to be laid on the bed upon arrival

spa & pool lovely. rooms spacious & great facilities. restaurant & golf bar really nice.

breakfast was superb

spa was great and very clean

hotel as an overnight stay for the airport but we will definitely be using this hotel again for golf and other

staff, very good food - dinner and full english breakfast - comfortable spacious rooms, plenty of parking and

excellent food served in bar area. excellant breakfast.

lack of basic information in room e.g. breakfast time, wifi code, etc

the staff, ambience, food breakfast and evening meal, matress and shower.

breakfast is fantastic, bedings are ok

lovely bar meals & drinks

price for a bed for the night pre-flight clean but tired rooms - fine by us staff in bar were really

spa is very nice addition and the staff in there is amazing amd very considerate to our needs

the spa day with gym was not included but was only 5 which we thought was amazing

easy to find plenty of parking close to airport

were super helpful with an early check in after our long haul flight and the airport transfers for our flight

of room smart tv two very comfortable king size beds , spa & wellness children loved the swimming pool we did

room, bar and restaurant service excellent

gym and pool great

only thing i could think of is the spa not letting kids in the spa facility s as the kids would have loved

rooms were very clean breakfast was really nice staff were very friendly and polite

free wifi which worked well

free wifi

like the setting of the hotel the free wifi unlike other hotels, the staff were friendly food was delicious with

he was really helpful when the system was not allowing early check in due to unexpected weather the night before

clean good location nice bar area

staff at reception were very welcoming and the staff on the bar were excellent really pleased with our stay and

bar area was nice and had a good range of drinks

of free parking spaces

the wifi internet gave some issues and my tv in the room had reception problems.

plenty of parking

parking was free and there were plenty of spaces

wifi was poor

anyone) on check-in receptionist failed to authorise payment card so unable to order drinks or room service-

location to walk to the high street for lovely restaurants and bars

nice bar and dining facilities

they also do not offer room service and meals have to be eaten in the dining room

terrific customer service very attentive and lovely breakfast

our room was perfect for us and two kids

the room was spotless and comfortable and the food from room service absolutely amazing

i enjoyed the spa facilities, especially ahead of travelling with work

gym could be modernised

breakfast was excellent. staff were excellent.

breakfast was continental, as an old, english man, i would have preferred a traditional breakfast

also, the connection with the holiday inn accross the road was great as i used their gym and had amazing turkish

menu wasn't good, especially for kids no plain sandwiches no snacks like chips etc ended spending 16

breakfast. staff very friendly

was next to a laundry room and the noise was quite loud through the night of staff in and out of the room and

got late check out reception staff also good

also, our room (king suite) was excellent and room service was timely and the food was very good

breakfast was perfect, served early unlike some other airport hotels

the bar and restaurant were buzzing with lots of people enjoying their evening and the menu was

was so very spacious and so comfy and the wifi worked perfectly

delicous breakfast. gym was great and well equipped. room was clean and comfy.

have dinner at the hotel as the meals were a little pricey and i was unsure if there was a kids menu

new hotel with on site restaurant, easy walk with 3 kids to terminal for early check

as we checked in at 3 am they offered us a late check out without us having to ask

could slightly hear bar music from room which overlooked the dining area.

food is pricey but they did have a kids menu

breakfast which starts early at 05:30 fast wifi great staff well equipped room quiet, despite the proximity to

easy shuttle bus service - cost £12 but we had 2 kids, one in a pram, 5 suitcases, 2 wedding boxes and 4

it was peaceful and quiet in the corridors, there was a gym (although we didn't use it)

no room service too busy

great location, ample and convenient parking, comfortable clean room and polite attentive staff

hotels location was great to the town centre, its free parking was amazing, there were loads of spaces

nice location, free parking good room size, and clean

the wifi was free, as was parking, which was great

friendly staff, quiet, free parking, big room

parking was a little far away from reception.

lovely food and the pool area was so nice

lots to keep the kids entertained

gym and pool were very clean and state of the art

staff, the suite was in the old house and it exceeded expectations, all room service arrived promptly

heating controls not immediately obvious so kids frozen in other room

per il prezzo mi aspettavo una cosa diversa e invece siamo stati piacevolmente sorpresi dalla fuzionalita' e

the sofa bed has 2 mattresses on top of each other, so it was too soft for 2 kids to sleep on it

pull out bed terrible, even for kids...springy and too thin

pet friendly, value for money

breakfast was perfect

ev charger available. large clean rooms, reasonably priced drinks and very tasty food available.

5 times herw before but this time no room service breakfast in bed offered no umbrella included or signature

the breakfast was great and the checkin was efficient

was late sun night and i only had snacks at the airport i hoped for food but they had closed the kitchen but

breakfast excellent and having dined on two nights of our three night stay both occasions food &

the room was found to have old food in it by my pet

booked 2 bedrooms for our family of 4 (kids 10 and 14) the bedrooms were very comfortable and a good size for

staff were friendly and helpful, mentions to julie and also natasha who helped me sort out the wifi

this is a pet friendly hotel and our dog was as welcome as we were

room service knocked on the door just as we were getting up to ask what time we were leaving

additional cost for car parking as a guest

room service menu was out of date and couldn't order what we wanted, however fries were served in a

the food in the bar was also excellent along with the quiet location of the hotel

the pool and hot tub was amazing

had a g&t in the bar shortly after my arrival

bar and restaurant - the food was exceptional, locally sourced and tasty

wifi not great

friendly staff, cosy bar and a home cooked breakfast

lots of parking, good wifi and friendly staff

convenient for an event i was attending at gatley golf club (few minutes walk)

the owner even gave my kids a little toy at the end of the stay, they were delighted

accommodation close to airport, with on-site parking

and airport parking close by so all we needed and more

the best thing was, the host pointed out a nearby walk, in a wooded golf course kind of area

(i got fat) wifi was great for most of the time

we were traveling with 2 kids and they were awesome

a bit scruffy from outside but such a friendly welcome & an early check in was much appreciated

check in was fine, and i asked if i could have room service as really tired

parking, we didn t need to leave with a great restaurant and bar on site

location parking and friendly owner

also there is a kitchen, you can use and a nice pub downstairs

room; nice view; working wi-fi and tv; communal kitchen with fridge and microwave; polite staff; free parking;

i am therfore turning this box into a positive until i have said enough to turn the bar gree

kitchen with fridge, freezer, kettle, toaster and microwave came in handy

breakfast was good and bed was ok. free wifi.

great staff, bar and restaurant provided excellent quality food and drinks. comfortable stay

plenty of free parking

parking nice atmosphere and very friendly staff very clean and warm room extremely comfy bed,

good food and atmosphere in the bar and restaurant

parking was some distance from the entrance

lovely rooms, nice bar too. staff accommodating to our needs

bed, blinds did not cover windows in bedroom allowing light into room, laundry and tray containing waste food

first room 428 was very dark and possible noise from laundry area, i asked to change rooms and eventually upgraded

the new spa area is lovely and so relaxing but when we arrived there were young kids there screaming and

room service is cash only

tv not working well only 20 min free wifi in rooms

free parking, comfy beds, clean rooms and toilets, pet friendly, welcoming staff.

excellent facilities, bar and restaurant

wifi only free in public areas (but the price was so good, can't complain!)

the bar area was lovely to sit in and we had a nice dinner in the hotel restaurant too

very clean, spacious, quiet room with friendly and helpful staff who even offered to do our laundry

challenges with boiling a soft boiled egg at breakfast also the wifi/fire detection system in the room flowed

there were details that were overlooked (no info about the wifi password in the room - had to call reception

dinner in the bar - met the chef & he recommended some menu options - he was not wrongud83dude0b - nice personal

the wifi barely work, so it was unusable.

kids food was especially good

wifi great and hot shower

kids food was especially good

there was plenty of choice for breakfast, which you order at the bar from a menu

drop and before i could ask the staff to fix it, they used there own initiative and installed a wifi booster

really good wifi clean room

available parking area

comfortable modern single room, very pleased, helpful staff - good location and ample parking, nice breakfast

location with parking

lots of parking

rooms are good, very spacious and bar/restaurant area are great. wifi is good.

lots of offstreet parking

bar great, staff great would definitely stay again

noise from the bar and restaurant

the trashcan at the kitchen was overflowing

no menu or info in room about meals /room

lovely comfortable place that the kids loved

was comfy and clean, small kitchen with utensils was very handy, if there was less noise i’m sure i would have

breakfast included, cooked and continental options

amazing wifi which suits me needing it for business use on my stay lovely location and

forgetting to put hot water in my coffee pot for room service breakfast and then at finally dance music coming

great wifi, food and friendly staff. comfortable and clean accommodation

great location with onsite parking

wifi breakfast child friendly pet friendly restaurant outside areas

the blonde lady who served us our room service was lovely and bubbly also, didnt catch names unfortunately

parking was plentiful so no problem getting a space

food was very good and the spa was great after a long drive

spa downstairs (a shame we couldn’t use it much due to very strict safety regulations with kids in pool)

poor internet/wifi access in lower floor rooms.

i had requested a room with a strong wifi signal and this was attended to very quickly and moved room to enable

parking was no problem

parking space is wide and always not difficult to park

plenty of room for parking

convenient location. easy parking. pleasant staff. warm room and plenty of hot water.

no cross trainer in the gym

didn't know how to call room service no details

wifi was on the blink. problem solved by staff member though.

they left out rose petals on the bed & a couple of drinks on ice in the room with a bottle opener & a warm,

was explained happily and professionally, the room was clear and clean, the communal area has wifi

lady behind the bar was fantastic really helpful and friendly

to find, good parking, great location as only a 10-15 minute walk to the nearest tram stop

a united game and its only about a 25 minute walk away great room for the price too and free car parking pub

moments at the bar was quite slow but not because the workers were slow, there wasn't many at the time

loud music from the bar but stopped by 11.30pm, quite happy with that as it s a pub!

facilities were full of children and the bar, breakfast was bordering on cold, and payed for late check out but

member of staff that we encountered was truly exceptional, from the ladies at reception to the bar and restaurant

surroundings - clean modern buildings with excellent on site parking

on site food at bar could be better although very reasonable price.

very warm and comfy with a spa and swimming pool on site

there is plenty of safe parking at the property

very friendly and relaxed. lovely evening meal. free parking. very comfortable rooms

left too early for our flight to partake in the breakfast, however the bar staff was nice and welcoming

comfy bed and room, great wifi

generous free parking and lovely breakfast

we were already changed for the swimming with my 5 year old and in the pool before anyone told us kids were not

we were already changed for the swimming with my 5 year old and in the pool before anyone told us kids were not

liked the two full size double beds and the massive room - great with two kids

great to have a starbucks on site as well as the gym and pool

very good wifi signal in the room

has a shared kitchen and washing machines and dryers which was very helpful

the girl who worked behind the bar was lovely and friendly

easy and great location.. not ce bar staff and very accommodating

for what we wanted, staff in the bar were super nice

clean bed clean towels, just the ticket for a one night stay, wouldn't recommend it for kids, bar with

location and helpful staff cant remember the guys name who i met at bar working but he was a gentleman i left

i sent some flower petals and balloons ahead and they decorated the room for us, so friendly so helpful

kids bed very small, uncomfortable

the gym is so basic. it didn't have a single weight in it. not idea if you are a gym goer

was spotless, very comfortable and had great tv and wifi

no weight machines in the gym

the hotel has a laundry that guests can use. it s a great hotel and staffs are nice.

they allow early check in at 12pm without additional charges

lovely staff was given an upgrade. late check out 12 noon. breakfast good and room very nice

wifi and electricity went down from 930 morning of check out - was in the shower and the water and

has a bar, coffee shop and gym

good for gym and food

wifi is free in public areas such as lobby, var area but chargeable for within your room.

hotel was dog friendly and there was plenty of green space around the car park to exercise our pet lurcher

nice clean pool area, good gym

disappointed jacuzzi wasn t working and expense of wifi

rooms have been updated to great standard. kerry on the bar was a great ambassador for hotel.

very clean. excellent value. free pool is great

long walk to restaurant and bar from room.

leisure centre was really good nice pool and gym

friendly staff, clean rooms, bar food good too. didn't have breakfast

some of the staff were very unprofessional,not well clean room.not good parking.

there is only parking for around 8 or so cars at the property, so i had to park on a side road near a royal

no wifi

the stairs and not a lot of parking.

the let down was that, there was no wifi so the tv didn't work

i said we had children and they said they would sort something for the kids, there was toast that was it

staff, very friendly and helpful, free parking and free wifi

friendly staff, bar open late

wifi was very slow and perhaps change all the room looks from keys to cards

issue we had was the bar had absolutely no juice at all for kids to have a drink or for mixers had to go to

great staff, fabulous breakfast, good wifi

free breakfast was excellent

we arrived just at the end but she did everything to sort me and the kids out

access to proper cooked food 24/7, everything is so close and accessible, i brought my 2 kids who are 7&5 and

not really worth mentioning but no plastic cups for kids drink - got a clumsy 3 year old....

building, good location and the staff were very accommodating in giving us an early check

kids toy next to bed on floor,plus no lotion in bathroom and no bathrobes as says in listing for

friendly staff at the front, bedrooms were quiet and comfy, gorgeous rooms and food, plenty of parking, was

parking is limited,price but a discount on the next stay will help

1, rooms are a little tired 2, 5 tray charge for room service

only issues that i could see was that parking could have been an issues although wasn't for me as i got there

tight parking

a warm welcome, comfortable beds, delicious cooked breakfast, gorgeous garden and plenty of parking

clean , good parking , excellent staff , couldn t fault it

was very comfortable, staff were lovely and friendly and helped us with parking as their was a kids party at

major but please check wifi password- it didn t work but managed to log onto the bar password below the

wifi was quite poor in many places in the rooms.

no wifi in bedroom

was given early check in and staff were all very friendly and helpful

the lady behind the bar was so lovely and accommodating