room was large, swimming pool, jacuzzi,sauna,and steam room

gym and pool facilities, room was clean and tidy and well presented, staff extremely friendly and

wifi was good for emails and surfing net, didn t try streaming on netflix though

it was easy to book with the spa to use the facilities, although it was very crowded due to its small size

check in smooth free parking great room spotlessly clean

hotel was well located with good parking and easy access also, the staff were very friendly and

my kids didn't want to leave

bed really comfy, super shower and good wifi

wifi at all obtainable in our room, room 6

staff, warm pleasant bar, good breakfast, excellent shower, convenient buses outside, free parking, good decor

wifi poor area for reception so access to internet was non existent toilet was broken when i

a penalty charge for parking in the hotel carpark despite giving our car reg number to reception

free wifi great

toby carvery next door. cleanliness was very good. parking on site.

i returned 10 minutes before i was due to check-out yet i've recently received a parking fine in the post for

no directions for treatments, or restaurant, or how/where to obtain a drink, no wifi password - basic basic

we had had breakfast too and there was definitely no complaints, they even gave my boyfriend some extras he

with the problems this was an insult at 10pm still trying to find somewhere to stay with the kids

plenty of parking fantastic staff lovely rooms

with the problems this was an insult at 10pm still trying to find somewhere to stay with the kids

the room was lovely and warm no noise and the breakfast was lovely and fresh fair play it was

cozy bed, great room, lovely all round plenty of free parking and probably the quickist wifi ive even used

only opened 6 inches breakfast was a disgrace having to wait for more food to come out from the kitchen on more

great helpful staff and lovely breakfast had a great weekend was lovely

amongst staff and kitchen, starters didn't come as advertised, had to ask for the missing food

there s a bar and restaurant and the bar area is great for sitting in

location, friendliness, pool and facilities.

swimming pool and gym to relax/ keep fit

pool and bar area lovely. good that it's pet friendly

breakfast is amazing and the king suite is gorgeous

swimming pool, nice relaxed bar and restaurant area, quiet comfortable room, friendly and welcoming

property was close to haydock park racecourse we benefitted by having an early check in which was

spa could do with an update

location, pet friendly, clean and not too hot like some hotels can be

me, my wife and my 2 kids couldn’t move after eating which is great

extra charge for enhanced wifi

great pool and good that kids were welcome to use it. the bar and restaurant is good too.

the room service charged me for a drink with my food but didn t bring it

great location. ionity ultra fast ev chargers. low price.

every thing was very good excellent the rooms breakfast staff and the bar

everything rooms, restourant, parking

excellent rooms free parking great location good food friendly staff

no room service because they

at times the wifi kept going off however it really wasn't a huge issue at all

early check in arranged, good value for money.

mock spanish exterior lovely. car park. lovely hot water bath. free wifi

breakfast was lovely, fresh cooked pastries and a full english

room service available but

loved the location, parking, lovely clean room. staff friendly.

breakfast was really nice and the staff were brilliant

mins from the train station which was a great help when the rain came down plus the place has a bar facility

the staff from reception to bar to restaurant to breakfast to dinner to room cleaning all served with a smile

all bar areas are clean, and the room is comfortable

trying to find a negative but couldn't,it's a lovely hotel great bar and beer garden, great breakfast and the

immaculately clean and tidy from the room, bar area, restaurant and staff

to do onsite and we was made up to let my grandchildren experience the boat slide opening up the kids love it

iter brought pain au chocolate and he didnt seem to know the difference until checking in the kitchen) there

wifi and internet were week, if you are looking for a quiet stay and don t need netflix on tv or

the wifi password was not provided explicitly. suggested to be written on the key

there was nothing in the kitchen to cook on

allowed early check in , very very pleasant, staff on night bar also very pleasant, morning staff helped me

sized room, comfy bed, ensuite good size, parking on site and included, didn't have breakfast but if you decide

lack of alcohol in the bar for cocktails, not alot of choice of cereal

allowed early check in , very very pleasant, staff on night bar also very pleasant, morning staff helped me

easy parking clean and staff were very helpful.

location is perfect for me cos to the motorway and there is a great bar and restaurant on

lack of signed disabled parking? the markings need repainted & sign posted?

there is free parking and wifi

didn't have breakfast as we start work early, location is good for us

food available from breakfast to dinner

for what we wanted, staff in the bar were super nice

top pub we were all made to feel very welcome. bar staff spot on

easy and great location.. not ce bar staff and very accommodating

the bar downstairs had a good selection of beers and wines

the girl who worked behind the bar was lovely and friendly

room was clean and comfortable, close proximity to takeways and shop, plenty of parking for free

friendly hosts and free parking.

plenty secure parking. easy to find and in a quiet area

parking was limited

room, easy access and quite secure parking

of all the lady on reception was amazing, so helpful, added on complimentary spa use and parking for free

location spacious bar and food area also the facilities!

breakfast was excellent lots of choice

even had a complimentary early check in

sunday roast, the waitress or manager was fantastic, i love all the staff including the spa receptionist and

free wifi was appreciated

bar closed a little earlier than i had been told it would

one of the staff members offered to charge our phones at the bar when the plugs in our room fused, which was

pet friendly too

some of the bar staff should learn to smile more

build massive car park 20 disabled spaces 20 ev chargers big room with excellent wet room good inclusive breakfast

i like free wifi and staff were friendly and helpful.

a very rude lady that is a manager. no room service

lots of parking

the only small thing i woukd change was there was no hash browns at breakfast.

was good, did not have the wifi password would have had to go into pub and ask wasn,t really needing it

unable to connect to wifi.

only thing was i had to ask for the wifi password, and had a few problems with the tv, but they had just upgraded

no wifi code in the room . free wifi was advertised as free.

couldn't get wifi so what did i do

i had requested a room with a strong wifi signal and this was attended to very quickly and moved room to enable

also, strong wifi

quiet. staff extremally helpful and polite. breakfast delicious!!! free parking.

the staff were very friendly. good parking facilities. easy check in

shower was quite powerful and the bedding was clean. great connection to wifi - had great speed.

think the lack of room service and lack of choice at breakfast was a shame - but the food was good, no complaints

the staff were pleasant and very helpful. the room was very clean and the kids livedthe break

the breakfast is absolutely delicious

bathroom was grubby . wifi was very poor

parking in disabled bays due to rugby match patrons using car park

the charge of 3 for room service

better wifi

very clean, helpful staff and gym was good.

wifi was on the blink. problem solved by staff member though.

room service menu limited and club sandwich disappointing

the bed was extremely comfortable ,location to anfield was great and parking was fantastic

great location and value for money, easy check in process, ample free on-street parking

free on street parking was brilliant

parking

to door and was situated in what looked & felt like a lovely neighborhood with plenty of street parking & shops

staff, lovely decor in the bar & reception area, and a lovely little terrace to sit out if you wanted to enjoy

great place to stay great parking

private safe parking was an added bonus

check in staff great rooms big great bathroom breakfast very good good selection bar prices good will definitely

free on site parking a huge bonus

the room service

the car parking fees are not clear enough

and polite the hotel hopefully is getting back to what was many years ago the drinks at the bar were very

we also waited over an hour for room service and

gym pool everything

good continental breakfast included

the hotel bar was quite small but provided a great facility to allow social interaction between all guests

one good thing i guess was that they worked to get us a bed in a room for our kids when the rooms we reserved

not good choice for kids

early check in was granted with no charge, on site free parking was available, the breakfast was a

gym is well equipped and modern, working area in lobby with cafe was useful with very friendly

nice clean pool area, good gym

leisure centre was really good nice pool and gym

long walk to restaurant and bar from room.

small gym and spa ok

size of room , continental breakfast excellent, location

hotel perfectly located for early flight next morning

the adult fish and chips was awful - kids sized portion of (almost black)chips and a limp, soggy piece of

the room and stay was great, i would prefer room service though

waffle maker was especially appreciated by the kids

great parking

no wifi, but back up soon

clean, easy check in & free parking ...toby carvery opposite !

free parking, its amazing!

the room was lovely and free parking is an added

no parking. and the surrounding streets need a good clean

out of liverpool centre if wanting to do the tourist stuff. only on street car parking.

street parking only

wifi connection was in and out..

only on street parking available

had a great set up in the bar downstairs with friendship bracelet making and music

the hotel catered for different tastes and my kids enjoyed the variety that was on offer

only a 2-minute walk to the stadium and perfect if bringing kids

the wifi signal was very weak.

the bar accommodated our needs and breakfast was amazing for a hangover

accommodating staff both in bar and reception, great facilities in david lloyd leisure centre

to the airport, staff very welcoming and helpful, lovely touches/gifts in the room, fabulous pool and gym,

only thing that i would change is that kids couldn't go in the outdoor pool at david lloyd before

wifi could be faster

we treated ourselves to a room service breakfast which was delicious

the complimentary breakfast was an added bonus and the kids loved it

welcoming & friendly, were great with the kids & going out of their way to give them the best stay for their �

loved that they had a room that accommodated 2 adults & 4 kids because it’s hard to get that

to anfield, had a bar, friendly staff & owner, comfie rooms, good value for money, free parking

the complimentary breakfast was an added bonus and the kids loved it

given,, spoke to kerri would said she was the manager but later in the evening said she was only bar staff

told about private parties indoor bar not open at all throughout our stay felt more like an air b&b than a hotel

was no wifi, no air condition, no fan, the room windows were stick so the heat was unbearable there was no

it also says it offers wifi there wasn t any, no bedside lamps, no mirror in the room, shower leaked, empty

honestly the only downside was the wifi was not great in our room and could have done with a bigger sized duvet

lfc themed bar with memorabilia and also in the room and dining area is great for a true red fan

was amazing everyone was kind and helpful and the family room we had was absolutely amazing the kids wanted to

great atmosphere in the bar areas but most of all the staff were amazing

clean and organized with plenty of space and the free wifi and breakfast was a lovely touch

stay, convenient and very helpful and informative mr michael, clean room, kitchen have all you need for breakfast

first of all the central heating didn't work neither did the wifi

the kitchen was also stocked with free basic breakfast

it was close to town centre wifi was good

use of kitchen came in very handy with 2 little ones

the staff both of the hotel and the bar below are accomadating and very friendly

i didn t know about the wifi so i can t comment

the owner text me about early check in and stuff like that really nice man who makes you feel at home in the

also the owners of the bar downstairs were very accommodating when we arrived early made us a cup of tea after

the owner rang me on a couple of occasions to explain facilities, parking and the status of our room

place just outside the city good value for money free parking spacious room/bathroom wifi pool table bar nice

breakfast wasn't great

breakfast was very nice

there was a free car park at the back of the property which is always a bonus and free wifi

eat all you can breakfast and free parking at rear of hotel.

good hotel , free limited parking, comfy bed ,

parking was a bit of a pain.

parking too small needs to be supervised better for unsuitable vehicles for the little space which

parking tight, but did manage find space outside hotel.

limited parking when returning late

wifi in the hotel was terrible

the bar food was very good

kids eat free with an adult breakfast and my daughter fully took advantage of this having 3

gym was pretty good - and was 24 hr great to check in online - easier

breakfast not great for kids

stayed here because it was good price to use the pool and spa but unfortunately when we arrived there was a sign

wifi was absolutely fantastic

carpet looks old and tired pool area like ceilings and air vents need attention

bar service etc was great

spa closed early

the receptionist took our car registration number and told us that we would not have to pay the parking fee

additionally ,we received penalty notice for parking on -site 60 ( 100 if not paid in 2 weeks)

excellent location and staff attentive. also free parking.

happy friendly staff to help and lots of parking available

parking is plentiful also and train station for city centre 0

free parking was a bonus

booked this hotel as it said it had parking, restaurant and wifi

now no bar, no kitchen, cold, definitely misrepresentation on the booking

there is a bar attached to the hotel which is a bonus

manager was a lovely man he couldn't do enough for you, we had a great sleep, comfy bed , the bar was a nice

nice fella, and the man on the desk was very helpful (even helped me get the hotel's free wifi on my phone

not ideal for parking, but definitely not impossible

on street parking right outside and the pub downstairs are also very handy

the room lovely clean and spacious

a great hotel that was extremely clean and had excellent gym & health spa facilities.

we used spa treatment that was relax before we go back home

wifi strength across the hotel special the hotel rooms

spacious room, bottled water and free parking

photos on here suggest there is a kitchen area - there is not

parking wasn't as convenient as led to believe

the price i paid, i was really underwhelmed by the facilities, a kettle, but no sink in the kitchen, bathroom

from guests downstairs, no where to park (even though it states parking available

was only two parking spots available and were both taken up by 2 buses so had nowhere to park went to have a

responsive to msgs before arrival, quick check in and out, spacious clean comfortable room, free wifi

also the breakfast choice was amazing could not fault it

the breakfast was lovely and the hotel was clean

really friendly staff, lovely pub with nice food and free parking

kids food was especially good

explain the parking for car a bit better on internet

loved that you could access the kitchen with breakfast supplies 24/7 and appreciated the free parking

they have a back garden which is nice to sit out in the mornings and have complimentary breakfast and cup of

isn't any assigned parking spaces, but they will give you a parking disc for a refundable deposit

filthy, the floors had never seen a mop, there is no secured parking by request or otherwise, no bar on site (

it is also abit difficult for parking unless you park on the path outside the property

good place to stay for the night , cheap, short walk to anfield , good parking

no easy parking nearby, took a chance and parked on housing estate

shared bathroom no parking

very warm room comfy beds soaps towels ect free wifi

location for a trip to the football and with parking

hotel had a full bathroom, plenty of room, free wifi, and free parking

wifi not working in top room

problematic, tv although the size didn t bother us we couldn t watch due to issues with the wifi it kept

could do with a bit more parking space out the front

spa bath was very nice

my husband and i were doing one night away from the kids in the city

of the suite was fantastic and the jacuzzi spa bath was out of this world

the spa bath was broken so room wasnt worth money

the bar and restaurant are really lovely

we didn t go down to the restaurant but the room service food was excellent

really picky - breakfast (which we had delieverd as room service) could of been a little better - small things

i added on the ultimate romantic package which was such a special touch, there was rose petals, prosecco and

location amazing furniture was uncomplicated and stylish . restaurant and bar gorgeous

great room service from the restaurant !