no response from reception for room service or assistance

we plan to visit again someday, with our dog as there are pet friendly spaces too which is fantastic

the wifi was good enough so i was able to watch footy most places i stay at don't allow this

it would have been even better if was a golf course

parking could be easier

sofa bed they set up for the kids was terrible - the mattress was the lumpiest ever so they didn t sleep well

what time did i want breakfast and where to have my breakfast

comfortable and clean, good breakfast. value for money

there is now a gym although i didn t use it so can t comment

com don t tell you what the cost will be for a pet and there was an error in what we were charged which had

carpet seemed a bit dirty, with old stains that can t come out with a hoover

think it should be a lot more cleaner and have a washer machine in there and more cleaner in kitchen and more

adjoining room for the kids so we could keep an eye on them

working ceiling light in kitchen

house so excellent size, close to the hotel but fair away enough to not be noisy at all and the kids loved

bar is dog friendly with dining in the lounge area

breakfast was exceptional

evening meal and breakfast was good, staff very polite. ample parking.

breakfast choice and quality exceptional

made me feel at home on my last night stay i was able to have room service which honestly felt like luxury to

wifi worked well

good wifi connection

shower poor, and wifi not good in rooms.

wifi didn't work in our room 7. mattress and pillows need replacing.

location with good parking

smart property, decent room. good gym and pool. friendly staff.

the wifi was a bit iffy. i did not have my swimming trunks with me.

wifi was pants

rooms very clean and tidy, ample parking on site

wifi is sky icloud which means you have to fill in a huge form to use each time rather than simply

wifi, parking and general facilities are top

small grumble was the bar closed at 10pm on the sunday and we didn't finish dinner until 9:45 pm, so no time

the waiters, waitresses, bar staff were also brilliant

hotel and location, great parking space, staff were friendly and welcoming and our requests were dealt with very

wifi is fairly slow, netflix struggled to stream on my laptop

breakfast was good and bed was ok. free wifi.

lovely room, free parking, restaurant on site.

clean well appointed room big comfy bed plenty of car parking available outside breakfast was very tasty especially

easy parking in monitored lot close to building

the bar area and restaurant was modern and newly decorated

also there is a kitchen, you can use and a nice pub downstairs

obsolete windows, with (in the bathroom and kitchen) mouldy/rotting wooden frame

staff and regulars, large clean room, great kitchen to prepare food, great location right next to the canal

great spot, good parking, staff are great

was by the canal, easily accessed, had parking, lovely area to sit in garden, friendly staff and not bothered

clean room with space for the kids

wifi could be better

good bed,shower,breakfast,parking,gym,bar,aircon.

also in a very quiet location with a gym and lovely bar

stayed on a monday and i think the kitchen may have been understaffed - dinner service was very slow, but team

had wifi but 0 internet

booked 2 bedrooms for our family of 4 (kids 10 and 14) the bedrooms were very comfortable and a good size for

clean, reception staff were very helpful, they waved service charge for room service on evening as although

breakfast excellent and having dined on two nights of our three night stay both occasions food &

while me and my partner stayed here we took advantage of room service and there wasn t a charge for this

com that there is no parking

the bar area was lovely and the breakfast was great

clean and comfortable rooms, breakfast and bar food excellent

fans running in kitchen at 10.00 pm

could do with a sign on the main road for parking for the egerton arms

the spa facilities were also excellent

my room was near the exhaust of the laundry room. a bit noisy

was disappointed as i d been told via the messaging app that there was room service and i could have breakfast

service in the bar was a little slow in the evening despite not being very busy but food was very tasty and

lots of open doors to hotel store rooms and laundry trolleys dotted around.

parking right outside hotel

staff were very helpful and having dinner and a bar available was great

inside the hotel ,the public toilets inside the hotel were like home from home ,drinks at the bar were reasonably

easy wifi

poor wifi. breakfast could have done with some fresh fruit.

great location helpful staff comfy night great room service

going on so weren t able to use the pool/spa facilities which was a shame, and when ordering room service

room was clean, bed was comfy and breakfast was great and lots of choice

great hospitality from reception staff to house keeping and bar staff

was ideal for what we needed, we seen it had a spa etc so thought this would be even more ideal, although we

the health club is great, with small gym, pool, jacuzzi, sauna etc

parking expensive, no details about ordering food or food available for kids

mattress was so uncomfortable me and my wife have to sleep on floor because our bed we give to kids

the hotel is well located with easy access to food, drink, casino and bingo and not far from town

with kids to nearest mac donald s and immediate area around didn t feel safe

i liked the easy access wifi and the free laundry facilities

a dirty kids squishy toy under the sofa bed along with some mouldy food

facilities included a good gym, nice bar and kitchen

we also used the on-site gym, which had a good selection of equipment, plus towels and complimentary water,

serve cocktails until the bar shuts please.

breakfast is a buffet so perfect for kids and the staff are friendly there is a small outside playground

the staff at check-in was lovely, the room was nice and clean and the wifi worked perfectly

easy to book and get into the pool jacuzzi sauna etc

the price of food in the restaurant booking the swimming pool due to covid restrictions

toys for kids gave us a chance to eat in peace kids made friends it was lovely

can t see why correct code plus wifi password weren t included in the email we were sent by owner

more kitchen utensils if i was being ultra critical (and i m not ud83dude02)

kitchen area was useful

decent sixed rooms and beds, very clean bathrooms which was lovely to see and a kitchenet which was a nice size

no microwave in kitchen

was a pet friendly hotel, so we could take our tiny dog with us

room was very comfortable, there was hot water and access to free wifi which was essential for my work

the wifi could be miles better the signal kept going in my room

in three days of staying in the hotel there was no room service to clean, change the bedding or even make the

skip the set menu and order room service

facilities and breakfast were ideal, however it was the friendly and helpful staff that made stay enjoyable

free breakfast lovely staff free wifi

staff are excellent the hotel overall is brilliant we like the breakfast set up and this is why we stay here

only a bit manic in the bar area on match days but this never bothered us though may to others

clean and friendly, was also given breakfast included, and a late check out of 2pm for free which was really

gym facility's and sauna and steam room

friendly staff, parking facilities and quietness.

and also a gym and

welcome, very nice room with view over a cricket match, evening meal and breakfast excellent, parking right

the gym was terrific and the squash courts a real bonus and good value at 5 for 40

wifi in room - only in lounge which is filthy: the brown legs of the tables have turned white from

rude staff, poor room, no wifi in room.

early check in as requested was easily met with pleasant reception staff.

did not have meals. wifi only accessible downstairs not in bedroom

wifi

also it was a shame that all bar one of the bedroom windows were painted closed ( couldn t open

the hotel wifi was unsecured and demanded personal information including date of birth to

it has a well stocked bar the room was very

location was great combined with the excellent staff from cleaning through to bar and waitressing were absolutely

the staff, ambience, food breakfast and evening meal, matress and shower.

on the booking it said strong wifi throughout this didn't work, no one attempted to resolve the matter

no wifi available in room. light above sink not working made it dark for shaving.

& other guests were super friendly, rooms were clean, locations was good, lots of parking & loved the

gym , suana , stream room

wifi not working in the room around the back where our rooms were, heating wasn't working bathroom

maybe the wifi password could be available on an information sheet inside the room

paint colour no coffee pods provided for the coffee machine no water provided couldn t find the wifi

wifi meant the tv lagged and took a while to buffer at times, but it didn't impact my

the wifi was a bit hit and miss but for one night that didn't make much difference

good value meal deal in the bar area

the location of the stay was just perfect, live music in the bar area downstairs was brilliant

noise from bar but stopped at 11.00pm

the food in the bar could have been more flavourful.

the girls behind the bar did everything they could to make our stay as enjoyable and comfortable as they could

of parking , covered walkway was good in the rain

it felt odd that reception, bar and restaurant are in a separate building from the accommodation blocks

pet friendly

plenty of parking

good location for the trade show, ample free parking and very good rooms.

the wifi worked well

breakfast ample ,location was 2 miles from wedding i attended

the full english breakfast was well cooked and delicious

liked the situation, the ample parking and the garden the room was comfortable and the breakfast was excellent

very friendly and relaxing ,breakfast time to suit and what a lovely breakfast .

spa and relaxation areas superb

not very good gym, room way to hot with no control, building layout, no bar.

could do with a little more continental breakfast choice ie cheese, meats and croissants etc

small spa but in a positive way - made to feel special and nothing was too much trouble, unlike some of

excellent food,beautiful outside hot tub, i was disappointed with the cleanliness of the swimming pool area and

breakfast was just enough we throughly enjoyed our stay and will definitely be back in the future

room very comfortable and lovely to have a kitchen

lovely comfortable place that the kids loved

the toasters need a good clean, there are crumbs all round the edge, bin in the kitchen could do with a clean

the man who greated us was very friendly. breakfast was set out great we had a great stay.

bar area was nice and had a good range of drinks

clean good location nice bar area

staff at reception were very welcoming and the staff on the bar were excellent really pleased with our stay and

wifi not working on this occasion

exceptionally clean. very comfortable bed. safe parking. perfect stay

a two minute walk from local bars and restaurants

kids evening meal was very poor

wifi would intermittently connect for very short periods of time and you had to keep trying to

breakfast and bar room light and comfy

wifi in rooms was really poor

plenty of parking space

choice of continental and cooked for breakfast, meets everyone needs

free secure parking

very comfortable bed and high speed wifi. breakfast served in the morning was hot and delicious.

spanish bar girl very friendly and chatty. thanks

cereal, which i had though i don't usually eat it the room was good, comfortable bed and great wifi, but i don

although town center it has excellent parking facilities

it would have been nice to have wifi in the bedrooms located in the lodge.

we were there for just the day for an event, and the bar staff were incredibly accommodating with parking and

that i physically had to unplug from the wall to stop the incessant noise, complete lack of wifi, no operational

whole experience from walking through a bar that was buzzing to the staff and the room - immaculate

well stocked bar with lively atmosphere

boutique hotel. excellent location, very comfy beds and a craft beer & gin bar below.

has a shared kitchen and washing machines and dryers which was very helpful

breakfast great

spa was relaxing and the golf course was brilliant

plenty of good parking close to the hotel

spa was relaxing and the golf course was brilliant

everything, from the comfort of the bed, the helpful / polite staff, the morning view of the golf course and

new. clean. style. decor. gym. pool.

being a world champion powerlifter i was happy the gym had excellent equipment for me to train

people swearing loudly at breakfast with kids around

in the lounge where there was a good choice of food, and a lovely conservatory overlooking the golf course

pool was busy as it was open for kids swimming classes at all times

there is no room service available which was a shame.

in the bathroom, no bath, cheap shampoo and toilet roll, no fridge, no room phone to use for room service, the

pet friendly

it s a lovely, welcoming place, front bar is very pleasant, all the staff are lovely.

the bar room is marvellous and quite unique, we had a lovely stay and will return

parking was some distance from the entrance

the champagne bar was lovely relaxed place to have a drink and the carrington grill was top notch for breakfast

great facilities including free parking and access to the spa was a bonus

oh pool closes to kids 5 -530 even if they could push this out to six it would be great

slightly better service in the afternoon. car parking a little congested

while this isn t the worst one i ve stayed in, it isn t great and i wouldnt house a pet here

charge for the pool and gym

the spa day with gym was not included but was only 5 which we thought was amazing

a 101 took me ages looking for room i had to ring reception and reception told me they don't do room service

check-in and shuttle booking to terminal 2 for 5am; convenient bar with tasty light meals; well-designed lighting

breakfast set you up all day

- exceptional host who s attention to detail is second to non - very clean with an excellent breakfast - peace

it has secure parking and the rooms are generous in size and well equipped

lovely clean rooms and laundry. rebecca so friendly and welcoming lovely location

lovely breakfast

after dinner and wanting a coffee, the bar staff explained that the machine had been cleaned for the evening

using the free wifi was intermittent on some teams calls i

wifi great and hot shower

charged 15 extra for dog on arrival, despite saying pet friendly on info

kids enjoy halloween party, breakfast and dinner both was very

we had a few drinks at the bar even late at night

friendly staff at the front, bedrooms were quiet and comfy, gorgeous rooms and food, plenty of parking, was

5 tray charge for room service

the food at the party was very good as was the breakfast

1, great quiet location. 2, super wifi. 3, friendly & helpful staff. 4, tasty food.

comfortable room, nice bar and food. good staff. plenty parking

great room clean and bed so comfortable. staff very friendly and finally great breakfast..

breakfast was good with plenty of choice

the room was clean and comfortable and the breakfast in the morning was delicious

also, no room service after 9pm; i d arrived quite late so didn t have time to eat in the restaurant