wifi not great and bed could be more sturdy.

tub too hot no mirror in main room bar shut at 8

there are alot of rules posted on the wall of the pod to follow feels like nothing is aloud wifi code never

cafe & bar rnt really much cop but plenty of places to eat out local

the gift shops wasnt open in the morning. the bar closed early.

size of the bin for a 2 bedroom apartment was ridiculously small, especially given we had a kitchen and cooked

they have slow charging which is good for ev charging overnight

i felt comfortable that the kids would not leave their room without us knowing because there was just one

clean with loads of space in the family room - love that the kids had their own adjoining room with their own

location for me - on my way to the ferry in liverpool with plenty of ev charging stations right outside

parking

wifi wasn t very strong in our room

atmosphere very straight forward instructions to use wifi and other such things

connect to wifi in my room but i wasn't that bothered

the beer garden and parking are excellent and the village of barrow very impressive

there’s a good range of dining options available, including a restaurant, a more informal bar menu, room

gym is well equipped and modern, working area in lobby with cafe was useful with very friendly

long walk to restaurant and bar from room.

nice clean pool area, good gym

nice clean pool area, good gym

kitchen came with no cooking equipment

no menu or info in room about meals /room

staff, rooms spacious with excellent facilities, epecially pleased with kitchen area

lovely comfortable place that the kids loved

very friendly staff, comfy beds, good size room, nice breakfast

cost of wifi

room service was a cold by the time we got evening meal

disappointed jacuzzi wasn t working and expense of wifi

gym

the room service

in for the footy, great friendly pub staff and locals, great beer affordable, parking on site and a nice room

room, easy access and quite secure parking

no noise from the bar below

easy parking

plenty secure parking. easy to find and in a quiet area

we were able to park our car right beside our room

they replied to my messages quickly and even accommodated us with an early check in

used common sense in order to assist with early check in

didn't eat until an hour later for one kids meal and two adult meals

good service , easy to access , good car parking , very clean and tidy , all staff where

the breakfast wasn t the best but it did not ruin our stay

use of the swimming pool witch the kids

gym, pool, jacuzzi, sauna and steam room all come included with the price of the room

bar prices very reasonable

spa was perfect everything close to the pool and temperatures spot on

pizza on 24/7 bar was obviously frozen.

availability of a gym

hotel perfectly located for early flight next morning

the gym

the gym was very nice - but exposed like a fish bowl - but they need to add curtains.

hungry horse pub, evening meals surrounded by kids and families

didn't like about our stay, the only thing i would say is that the management wasn't aware of a kids eat free

welcome all staff really nice free parking and manageable walk into chester and about 10 minute walk to liverooms

the location, staff, food, beds, warmth, car parking, bath, price.

in room, shower was barely working and tv in kids room didn t work

location, great hotel :) lovely warm welcome off the staff and great full english breakfast

parking, great location for chester bus stop outside that will

location, parking, staff and the hotel itself is lovely

wifi didn't extend to the annexe

the staff were really helpful and friendly. breakfast was good. free parking

super pool and grounds

i wouldn't go to any other hotel, the staff are amazing the staff i the spa are amazing

second visit here lovely stay and spa facilities are a bonus

only fault is wifi drops off all the time, otherwise perfect in every day

this isn't a kid friendly property, it's perfect for couples without kids or with older children

they had a power cut and so there was no wifi :-( more difficult for them was they had to close their bar and

very helpful and friendly staff, nice bar area, lovely breakfast.

no welcome pack informing of meal times and wifi

it was a bit noisy as we were above the bar but we were still able to sleep well.

to find free parking within walking distance from city centre very clean good bar with friendly staff excellent

excellent breakfast included in the stay price

after dinner and wanting a coffee, the bar staff explained that the machine had been cleaned for the evening

excellent and comfortable. good food. nice breakfast

also the breakfast choice was amazing could not fault it

the wifi dropped out a few times.

had a fantastic 3 night stay here,we didn't want room service as we like a lie in

no gym facilities open, but this was because of covid.

also the buffet in the evening was over priced for kids at 20 euros - if you have picky eaters this a complete

we also qualified for a free drink from the bar as we didn't need our room service an one day

take them to a lounge room that had no warmth, it was literally freezing in there, there was a fireplace in

hotel included parking and worked out to be a great price with the two weeks parking

free parking

pet friendly. staff were so very nice, kind and obliging.

also, there was a ev charging port which i used to charge my vehicle overnight

00pm reception lady was lovely , bar staff were great lovely sitting in the outside area at night atmosphere

the breakfast options were the best i ve had in uk being given the choice of traditional english or

media and wifi were fab

the staff are welcoming and polite. great breakfast with plenty of choice. highly recommended.

was also given a card to celebrate a 30th birthday with a free drink voucher from the bar downstairs

breakfast was the best i ve tasted in a hotel all freshly cooked top

into chester with parking is ideal

breakfast buffet style and a la carte - all very tasty

nice restaurant on site, parking, location to chester, lovely setting

you can wander down the riverside path or pop over to the bar / restaurant and watch the boaters go by

parking could be an issue, but we always managed to find a space.

great location. lovely lady behind the bar organising check in.

central and easy location with free parking for guests.

attitudes, wifi(disappointing

everything worked well including wifi, tv and shower,and there was plenty of tea and coffee

staff here were very friendly, we had a drink in the bar one night before going out and they were very chatty

hotel feels very special and elegant, enjoyed the stay and the free room service was

full breakfast should be included

gym is small , no swimming

room very spacious & well stocked from the tea tray, mini bar and toiletries

i had a slight issue with the wifi connection.

wifi connection was very poor

small room - booked double classic, thought was a little over priced. wifi was very poor.

there was a couch in the middle of the room and a massive fireplace

the only fault was the drinks in the bar were very expensive.

atmosphere with a lovely bar in a perfect location in the centre , friendly staff , will be staying

tasteful and stylish rooms, mine had an amazing wall fireplace and free standing gold bath

they have kitchen facilities and a beautiful bathroom

to the flamingo room so instead of the room & bathroom we also had a separate sitting room with kitchen facilities

we'd be more than happy to come back to this hotel however we'd be sure to not stay in the spa room

there s even a small door for the kids to enter the room

totally recommend the three adults luxury en-suite rooms

wifi was very poor

negative was lack of wifi as just couldn't get it to work

extended wifi did not work in my room, which was a little bit of a hassle

wifi is not available thats the only problem otherwise its good

no parking or discount at multi storey and small gym

location, lovely staff, room was fairly basic but exactly what we needed, great bar and lounge

the room was clean and comfortable, with wifi included

room service ended up being a game of guess what s on the menu played with the kitchen staff

perfect location, new hotel with nice facilities. room service was available which was handy

no bar restaurant room service

excellent staff , great food , free parking

friendly hotel warm and comfortable with free parking

was not 24 hour room service they wouldn t serve us in the bar because we hadn t reserved a table

was no black pudding at breakfast the beans and tomatoes were piled up together on top of the bacon etc, but

pool has two different shallower areas which is good for kids

kids loved the pool - nice that they have arranged a specific area for the little ones

evening meals were great; we opted for the bar snacks which were very nice and reasonably priced

showers in the pool area were either boiling or freezing

no info in the room about restaurant or if there is any room service at all

also wifi was good which is always nice :) can t recommend this enough, i m already trying to find a

the noise might be a problem if you have kids who go to bed a bit earlier

bar area for chilling

no tea towels or cloths in the kitchen and the handle on the en suite shower cubicle was

secret green was amazing, staff was friendly with kids

no telephone in room to contact reception, delay on room service once ordered lack of towels

didn't sleep a wink due to crying kids next door

this said all other staff was very helpful and friendly especially towards kids and our dog

good breakfast, early check in, great staff at reception

great location staff amazing great breakfast

one staff on when we came to check in, they were serving in the bar as well, very busy as open mic had started

the wifi did not work in room 8, and only worked very slowly after a wifi extender had been placed

if it were not for that i properly would have been in the bar enjoyed

wifi was terrible

did ask the young girl at the bar early in the day she stated that the cleaner was just going up now

pub the big breakfast was exceptional, warm and friendly atmosphere we will definitely return

landlord/lady and bar staff, martin delivered super dupa breakfasts, steak and pizza nights ud83dudc4fud83cudffb

breakfast excellent. bed really comfortable. staff brilliant, martin,jean and the bar staff.

the only downsides for us were the poor wifi/data connection in the room and lack of natural light (ie for

so lovely and welcoming, the bar had a lovely vibe at night and the breakfast was amazing

a lamp would have been nice in the kitchen/living room as i had to bring one from the bedroom

staff very helpful with carrying bags upstairs for us & helping with parking & any extras we needed in the room

free parking

the free parking was a bonus too

even the wifi was good

the wifi could have been better.

this went on for the next hour on investigation our room 109 was next to the gym & the noise was someone running

very good stay, early check in provided without any problem

so much a dislike but the room service was very limited

room service was excellent burger was awesome

the swimming pool was full of noisy kids having swimming lessons

the pool spa gym steam rooms where excellent not overcrowded just perfect

not enough hosting/ bar staff

great gym and pool wifi in the room would not connect so had to use my own 4g.

comfy bed :-) the app to order room service was great!

waiting in a bar that was way to hot and staff wasn t aware i was there for 10 mins

safe bike parking (no bridge tolls for bikes either) great food comfortable accommodation interesting

location and staff where very helpful even when they had to go to the other bar due to a small keg fault

beautiful room . comfy beds . breakfast was good and grounds are beautiful ud83dude0d

room was freezing the wifi signal was appauling there was a wedding on so it was really uncomfortable having to

had a child's b'day celebration going on with kids out in garden till gone 10.30 pm ud83dude12

the location is perfect for travel to the city or in our case the open golf

the location made it easy to get to places in the area, and there was a good amount of free car parking, and

my meal choice was simple after a ling drive and a meeting and with golf the next day

no tv single in the room ... but wifi very good

the breakfast was excellent, with many options.

wifi was a nightmare

shame the pool and facilities couldn t be used due to covid as the pool is beautiful and the gym as i am a

kids had cereal - we both had toast and eggs /beans- and a coffee

paid for breakfast for the 5 days, which was fine on the 2nd last morning i arrived down at 9

good beer choice and clean bar with entertainment on

location and helpful staff cant remember the guys name who i met at bar working but he was a gentleman i left

clean bed clean towels, just the ticket for a one night stay, wouldn't recommend it for kids, bar with

the bar downstairs had a good selection of beers and wines

top pub we were all made to feel very welcome. bar staff spot on

no kitchen facilities in accommodation & we ordered a cot but arrived too late at 9pm

very spacious room, and pleasant bar area

nothing in the kitchen to cook

only thing i would say is the bar being of at 11 because most hotels are 24 hour bar so i think it should be

loads to keep the kids entertained

wifi a bit hit and miss in my room (computer connected, phone did not).

poor wifi coverage

and quiet stay, grounds were very nice, ev charging and ample parking

the parking is excellent

no room service menus in the room.

took the kids to chester zoo which was only a 10 minute drive

got early check in and late check out for free, which is great

good parking and on a main road

nice warm homely bar area and restaurant and also a pool table to play on

easy to find. bar attached. not expensive

bags of laundry left in corridors had to manouver husbands wheel chair over them

liked the whole package, the staff was friendly and helpful, the bar meals we had over the period of our stay

easy to find, close to where i needed to be, good parking facilities

customer service was poor, dirty laundry outside my door and glasses and bottles at 5pm in evening, damp smell

smelly with dirty laundry in the corridors not nice

crying and banging from a neighbor room, which i didn't need before a full day ahead with my kids

pull out bed terrible, even for kids...springy and too thin

bed sofa was uncomfortable for kids no tea or coffee making facilities

heating controls not immediately obvious so kids frozen in other room

of 2 adults and 2 kids (4 and 13 years old) liked location, we were travelling towards lake district and motel

shower was quite powerful and the bedding was clean. great connection to wifi - had great speed.

parking was no problem

quiet. staff extremally helpful and polite. breakfast delicious!!! free parking.

also, strong wifi

the staff were very friendly. good parking facilities. easy check in

wifi reception poor.. no mobile signal

very comfortable, great parking

lovely bar and restaurant, breakfast was lovely

lots of parking, good wifi and friendly staff

clean, picturesque, friendly staff, comfortable room, excellent breakfast, parking

excellent room good parking, delightful traditional pub lovely garden and views

great staff and delicious breakfast. secure parking and spacious room.

decent room smiley staff decent beer great food secure parking decent beer garden

plenty of parking

hotel and location, great parking space, staff were friendly and welcoming and our requests were dealt with very

excellent location and staff attentive. also free parking.

the receptionist took our car registration number and told us that we would not have to pay the parking fee

additionally ,we received penalty notice for parking on -site 60 ( 100 if not paid in 2 weeks)

now no bar, no kitchen, cold, definitely misrepresentation on the booking

all very helpful and friendly, felt very looked after, free parking offered

parking was perfect for my van and remained safe

the wifi speeds were excellent, easy access to central liverpool

good location, ample parking, clean and comfortable rooms and great value

also, we arrived back from the wedding and the bar was closed but apart from that everything was great

helpful and the food was excellent ud83dudc4c easy access to main arterial routes with lots of parking available

were excellent both in the bar (reception) and the restaurant

tv signal on a few of the channels were un watchable the wifi was useless i registered but when logged in the

plenty parking at the pub

to be just a bed for the night while travelling to see rolling stones but ended up in the bar till late, had

price, location. free parking.

breakfast excellent

bottled water in room and great wifi connection

very relaxed hotel, bar with live football & pool table

and could of done with more info in room eg menu and wifi code

staff, especially anne and kate who fronted the visitor reception and bar restaurant service right across the

maybe a few suggestions, later serving restaurant, less wait for breakfast, easy access to room service, like

bedroom and bathroom very quite and very warm room, excellent menu and well stocked bar very helpful and friendly

hotel was well located with good parking and easy access also, the staff were very friendly and

the spa is a good option to have but it needs more maintenance in the changing rooms.

great hotel, breakfast and free parking as well ud83dude00

staff all friendly, bar nice

food in restaurant was freshly cooked, bar was good

the spa facilities were small & could do with a refurbishment,, funds permitting.

had the mix grill on room service & it was

no mini bar in the room lol 5 room service charge per trip

fact the wifi was restricted and you had to pay for good wifi

times that kids they were allowed to swim in the pool were limited which was unfortunate especially if youre

we stayed on a dinner, bed and breakfast rate and all the food was fantastic, the restaurant is gorgeous and

just to say there is ample secure parking

loads of parking

wifi was a little patchy in places which isnt fully a bad thing either

meals and breakfast were of a very high standard and served in a lovely restaurant

the room was beautiful, very clean and had everything we needed and the breakfast was really nice

please improve the wifi..it is woeful..

would have been nice to have good local bottled ales at the bar (or any bottled ales to improve the beer offer

free on site parking a huge bonus

away from the busy part of liverpool. plenty of parking. lovely meals

staff were very friendly and the room service was done to a good standard