apartment set up was great for our family of 5 - surprisingly spacious and great to have a small kitchen space as well

great location for us, very friendly staff, cheap price and late check out.

the ev charging for £15 was excellent and the pre booking of the ev charging was the main reason for

have ev charging and a comfortable bed for the night, enroute to scotland this was a good call

great value, clean tidy rooms to a high standard, nice little bar with board games to relax - would ve more than happy to stay here agin if im the area, and an

the bar downstairs was quiet, cheap, and friendly

no noise from the bar below

also the bar below has a great pint of guinness at a very good price

the bar downstairs is welcoming, the staff and locals are really friendly

this hotel and bar especially the bar section has everything a customer needs to enjoy themselves

location not far from the motorway the parking as i drove a big 3

great parking facilities too

room service was great, facilities were amazing and breakfast was great

cooked breakfast. i rather have a buffet style

all enjoying the night and the bar shut at 01:00 without any notice

we enjoyed a lovely meal and a few drinks in the bar

the breakfast wasn't as warm as usual

very good wifi

location and our room had a view of the runway, which was good for the kids to watch the few planes there were, taking off and landing

wifi was good but not as good if using 2 devices

didn t stay for breakfast

we had requested 1 room be ready for an early check in as we were attending a funeral, they had all 3 rooms ready, which was really good

great helpful staff and lovely breakfast had a great weekend was lovely

wifi amazing

was spot on and the bar was nice to have a drink in before bed

very clean and comfortable with a lovely bar area and a restaurant too with a beer garden too

bar staff very genial

friendly staff, arranged early check in for us and didn’t grumble when we were a bit late for breakfast

booked it the night before we stayed and we arrived early due to poor weather and was going to stay in the bar area until check in time however our

were very friendly and accommodating, chatting over the app whilst on the way to facilitate an early check in

took advantage of the room service and food was delicious

spa and pool was perfect way to relax after a long day before

great parking and easy access to

firstly greeted by sue in reception, who was very helpful with information about the gym etc

food in the bar was very nice

anytime requested room service request was sorted very quickly no problem when asking for assistance, all staff very

good room service

we arrived at the hotel our room wasnt ready so we were asked to sit in the bar area and complimentary drink was given

it would be nice if there was a separate area for kids because i struggled to hear what my partner was saying

excellent service, spa and massage , food and room - faultless

top pub we were all made to feel very welcome. bar staff spot on

for what we wanted, staff in the bar were super nice

good beer choice and clean bar with entertainment on

the bar downstairs had a good selection of beers and wines

easy and great location.. not ce bar staff and very accommodating

pull out bed terrible, even for kids...springy and too thin

heating controls not immediately obvious so kids frozen in other room

the room was fine and overall good value for money - ev charge points just outside the motel

of 2 adults and 2 kids (4 and 13 years old) liked location, we were travelling towards lake district and motel is

the sofa bed has 2 mattresses on top of each other, so it was too soft for 2 kids to sleep on it

breakfast was excellent, and the location was just right

breakfast very nice

no bar open

the staff were really helpful and friendly. breakfast was good. free parking

was very clean to high standard our room was a ground floor room easy to get bags with in with kids

breakfast was included in our booking, and again this had lots of options and was great to set us

room was lovely bed comfortable no noise and breakfast very good

staff offered early check in as room was ready

breakfast was done as time bookings for rooms as it was a full table service and to prevent long

bar prices and meal options are also good

they really engaged with the kids

my fourth time here me and the kids love it here staff couldn’t be more helpful thanks again x

i requested a poached egg but was informed that the kitchen did not have the means to do this and it was either fried or scrambled egg that they could

no kitchen facilities in accommodation & we ordered a cot but arrived too late at 9pm

pillows had dirt on them it wasn’t the room we booked as no kitchen ie fridge or micro wave

my kids even commented on how dirty is was

i loved the fact of how spacious our room was, the kids had space to be kids and werent cramped

we also qualified for a free drink from the bar as we didn't need our room service an one day

fashioned but modern everything was - it was very family friendly and had a lot of space for the kids

my kids even commented on how dirty is was

to the airport, staff very welcoming and helpful, lovely touches/gifts in the room, fabulous pool and gym, delicious breakfast, great choice of food and drinks at

they tried to fix my wife's wifi connection even though the issue was with the phone rather than the public wifi

hotel and great to have access to pool

have preferred some more choices on the room service menu, maybe a replication of the restaurant menu while the restaurant is open

spa but my son could come with me

the breakfast options were the best i ve had in uk being given the choice of traditional english or

he ordered food for us to for room service when the reception was very busy

breakfast was the best i ve tasted in a hotel all freshly cooked top

the staff are welcoming and polite. great breakfast with plenty of choice. highly recommended.

room service was also wonderful

especially the spa tub

location, room, friendly helpful staff. spa staff friendly, knowledgeable.

came for a spa weekend on rare occasion without the kids unfortunately we couldn’t get in to the spa on either days which was disappointing as

instead of radiators as it was so cold , radiators did get really hot no cover and 1 of the kids burnt her hand so becareful

the place is beautiful lovely breakfast the room was

excellent bar service and breakfast.

breakfast buffet style and a la carte - all very tasty

great for city walls, grovesnor park and boat trips on the dee

the breakfast was fantastic and our stay was very enjoyable

didn't have milk in the room that's the only negative but just a short walk to the bar and they gave us fresh milk straight away

wonderful reception staff who led us to our room, we had room service too & again staff were fantastic & the food was fabulous

i used the spa which was very relaxed and exactly what i needed, the spa receptionist showed me around and i

hotel feels very special and elegant, enjoyed the stay and the free room service was

spacious room, extra large bed, robes and slippers, complimentary tea and coffee with fresh milk,

wifi was not great

the only fault was the drinks in the bar were very expensive.

we liked how close it was to the centre of chester. the bar had a nice atmosphere.

room great bar good didn't have any food there but was told it was excellent by other guests

restaurant and bar had plenty to choose from

very welcoming staff. upgrade to a beautiful suite. nice bar area. lovely breakfast.

totally recommend the three adults luxury en-suite rooms

great location early check in great pub lovely big breakfast friendly staff great shower

main reception, room was nice and clean, reception staff really friendly and helpful, the mini bar in the bedroom was lovely and the little touch of note left by reception was nice

no parking or discount at multi storey and small gym

small gym in hotel and pay bar and restaurant

and coffee making facilities , mini fridge and a safe in the room, all very comfortable, lovely bar area, excellent location

did not eat or drink in the bar, but the room was clean and there was even a gym on our floor which we didn't realise

top floor room had slanted ceiling so only ideal for short kids not adults

breakfast was brilliant, the staff were excellent and so helpful, really great with the kids too

late check out option is great especial for us as we had been on a works wine tasting event and

was there for my birthday, complimentary drinks and a late check out

the noise might be a problem if you have kids who go to bed a bit earlier

i asked if there was a laundry nearby where we could wash our dirty laundry

the bar was fully stocked and although busy managed perfectly well to avoid waiting to order

staff were friendly and helpful had early check in which was a bonus

very central in chester. the bar has a great band on a saturday night.

we loved the room and the bar the food is awesome and we highly recommend anyone to stay with them

the breakfast was so good, i had the continental and my daughter had the full english

excellent breakfast ud83dudc4c

warm welcome and a nice, unexpected early check in, room was clean and welcoming, decorated in a faux early 20th century style, part

no pub grub, no bar food available apart from roast dinner.....

especially the lady in the morning serving our breakfast she was absolutely amazing the owner and bar staff also gave us the warmest of welcomes the room was fabulous

i enjoyed the stay very much and breakfast, gym, and pool was great.

meals very expensive for room service

liked the size of the family room and the view over the garden. liked the room service

the staff were fabulous so warm and helpful , the pool area was lovely and the breakfast for the money you cannot complain

seeing the staff work so hard, but as they were the only two doing bar, food, reception and room service

breakfast is fantastic, bedings are ok

excellent food served in bar area. excellant breakfast.

the bar staff , waitresses etc are brilliant

and plenty of different seating areas and the the restaurant was perfect for yhe evening meal and breakfast, the food is amazing

excellent food served in bar area. excellant breakfast.

suite was luxurious and room service polite and helpful

no room service

wifi wasn't great - and we thought the tuck box was a bit pricey! but not a big deal!

were very helpful and friendly, wifi was good, breakfast was lovely, perfect location

poor wifi supplier by bt

the room was a decent size and clean, the staff very welcoming and attentive, the bar downstairs serves excellent ale and the gardens have a lovely view of the canal

i am therfore turning this box into a positive until i have said enough to turn the bar gree

4h3 bar mqn...... horrible mqn

the view from my room was lovely and it was very quiet away from the noise of the bar area

the bar was very nice and locals were friendly

wifi was a nightmare

banners and decorations under our beds, would have liked a fridge when travelling with baby and kids for milk

kids was not allowed in jakuzzie what we dint know before i try to take picture only about my

the girl in the bar wast very friendly

couldn't log into the free wifi, both my husband and i tried several times over our stay

bar prices are good as well

the bar area and restaurant was modern and newly decorated

good food and atmosphere in the bar and restaurant

loved the room and bar area, the hotel was clean and we liked the decor

emaculate, lovely rooms, great bar and restaurant

the waiters, waitresses, bar staff were also brilliant

small grumble was the bar closed at 10pm on the sunday and we didn't finish dinner until 9:45 pm, so no time for a drink

a great welcome and excellent bar and restaurant.

all of the staff we encountered were efficient and polite from the manager, the bar man and waiting staff in the restaurant

everything was first class - the bar served excellent real ales

having the pool and gym was an added bonus

absolutely loved the facilities; the pool, the gym, hot tub and the sauna.

wifi didn't work.

the food at the restaurant and at the bar were really good, room service and quality food

for food puts on a service charge that you have to ask to be removed and doesn’t do the free kids meals

only weak point was the wifi

it was nice to have a cinema set up for the football and a gym

and more importantly the bar is open 24 hours, too)

great location, and the gym was a bonus

the gym was nice and air conditioned, the bar area was very nice and the room was great

the food in the bar could have been more flavourful.

hotel rooms were spotless, the restaurant and bar was clean and the food was fantastic

the girls behind the bar did everything they could to make our stay as enjoyable and comfortable as they could, i cannot

good value meal deal in the bar area

the location of the stay was just perfect, live music in the bar area downstairs was brilliant

ample parking

spa facilities were amazing the day after a night out

value, only paid 75 with breakfast and there's a really nice pool, jacuzzi, steam room, sauna and modern top spec gym

the gym hot was just amazing

was great, parking available and free wifi

good spacious car park, fast wifi

wifi at all obtainable in our room, room 6

staff, especially anne and kate who fronted the visitor reception and bar restaurant service right across the board

the restaurant and bar were excellent

the bar has an outstanding range of beers, wines and spirits, set in a cosy atmosphere