sauna rooms, pool and hot tub was great and really relaxing

pool and bar and very helpful

tv and wifi were excellent

was wonderful except for the room service

the breakfast was excellent, with many options.

we ordered room service which was by dennis, he was fantastic, couldn't do enough for us

no pool

more information in the room about the spa times and for food etc

room service was exceptional, especially the chicken wings

room, lovely dining area and little activity packs for kids at breakfast to keep them

decorated in the style of the house's age ,fun can be had with the lounges pool table, tvs and bar ,ouside decking through the french doors

after booking and requesting an early check in, i received an email stating no guarantee could be offered for such a privilege

parking on site- early check in when requested,great superior twin room!

very competitive bar prices for drinks, and a very calming, elegant, slow paced place to relax

to be just a bed for the night while travelling to see rolling stones but ended up in the bar till late, had loads to eat for breakfast, really comfy bed (struggled to get out of it)

engaging of brain required as he was twittering on about wifi access

please improve the wifi..it is woeful..

staff, lovely decor in the bar & reception area, and a lovely little terrace to sit out if you wanted to enjoy the sunshine

haven't done anything to improve the wifi in the 3 months since i first stayed there

check in staff great rooms big great bathroom breakfast very good good selection bar prices good will definitely stay

clean, decent breakfast & friendly staff

cleanliness helpfulness and a great breakfast.

the staff were excellent, the bar was so lovely with pool table, great hotel

nice and helpful staff, bar on the ground floor

staff were lovely too and the bar is a hidden gem

had arranged a late check out however someone

i was travelling with two small kids and getting food to hotel room was slightly tricky, although we managed it in the end

pizza on 24/7 bar was obviously frozen.

were up too early for our flight so only had continental breakfast which was perfect for us

lots dog around ,dog in restaurant ,dog in the gym with kids

enjoyed the gym and food at the restaurant

the staff in the restaurant and bar were brilliant

breakfast not great for kids

no towel heating rack.no welcome pack with wifi details.only two large towels.

property was clean and bar area lovely, staff helpful and polite

hospitalty very good late check out free

breakfast included

they have a back garden which is nice to sit out in the mornings and have complimentary breakfast and cup of tea, at night time the lights look incredible

fault it all i wanted was good night's sleep got that and lovely breakfast and chat with other guest's next morning

good location, breakfast, cheap double room for two and friendly and helpful staff

not good wifi signal

need to do breakfast room service

room service for breakfast was a lovely touch!

wifi was great

room service cooked breakfast hot on arrival excellent

booked the room for my nieces as a gift and paid for early check in for 1pm

it’s was fantastic spotless and a mini bar full of stuff

the room was comfortable and spotless and the mini bar even though we didn't use it is a nice touch

we liked having the mini bar option a very reasonably

the decor was lovely very clean and quiet, staff were really helpful, although there isn't an early check in some one was on site to allow us to leave our bags and all communication i had prior

early check in, friendly staff, ability to leave our bags in reception on check out day

there's also a small bar downstairs if you fancy a drink once you have arrived

about it was just perfect, the staff were amazing so friendly with us all especially my kids i would definitely recommend staying here

the bar accommodated our needs and breakfast was amazing for a hangover

only a 2-minute walk to the stadium and perfect if bringing kids

were amazing so helpful we were tired from travelling all night they accommodated us with an early check

the comfort levels are good and i always feel looked after by the staff in the hotel and the bar

kirsty during the day in bar was very friendly and helpful

loved it staff are great clean rooms bar has great staff as well deffo 5 **

a little bit noisy at the beginning, but is is normal as it is an inn and my room was over the bar area, but at 11 there was no more noise left

location and staff offer me laundry for free and early check in

1 barman on in castaways on a very busy night

the fact you could add room service to the early hours is also a big plus for us

and i go quite regularly as i have treatment at the royal hospital loving the fact they now do room service which saves me having to sit alone in the dining

breakfast was excellent - the way to the center some minutes only the internet - wifi

location and early check in

we had a twin room with the kids,which led us to go from one room to another

spotlessly clean. great friendly staff and reasonable bar prices.

staff were lovely, the rooms were nice and clean, the bar in the hotel american bar them cocktails were amazing and not far from train

you only got 2x 20mins sessions of free wifi.

it was a shame the pool has closed down

right by the train station and the liverpool empire great value for money, lovely continental breakfast and the most amazing friendly staff , will defo be using this hotel again … massive

we didn't have breakfast

location and value are great, the staff are fantastic and very friendly a nice continental breakfast

it was not complete luxury but it was immaculate with crisp white bedding fast power shower & a breakfast wow wat a bargain, lady on reception nice & chatty, guided us to a cheap parking lot

rooms were clean and beds were super comfy, a lovely continental breakfast was included, good value for money, will definitely stay again

even for a hotel the bar prices where very high

oks very inviting) and room service

early check in. staff were so professional and accommodating.

breakfast was wonderful ! beds were very comfy ! staff were fab especially billy !!!

room service food options were a bit limited.

the little touches of music refrences, the room mini bar fridge, glasses in the room, iron in the room, comfy mattress, a bedroom window that opens so

the decor is fab staff are so friendly the bar was great

cool aesthetic, good location, staff were helpful, nice bar and restaurant underneath, very clean and modern

could leave bags due to no early check in. room with a nice kettle and comfy bed.

we also arrived early but declined early check in, only to then try to check in at 3pm when the whole of the hotel

breakfast hot food is always a little cold.

drinks in the bar were not expensive amd there is plenty of room to sit, relax and watch the tv there

lots of restaurants and bar located near the hotel in walking distance

they were even able to allow us an early check in which we didn't expect but the room was already cleaned so that was incredibly

maybe a slightly early check in time than 15.00

wifi was not working, there was no desk in the room to hold a laptop

was quite loud but we were waened as soon as we booked it as we traveled with 2 children, but kids slept thru the music amd shortly after 12 it was all over, would defo stay here again id leave

next door to a bar so you can hear the music if you are in room 102 as the window is on the street side

is great area but no place for car parking and there in the bed too much hair i think dog hair my kids not sleep on that’s

wifi didn't work

staff at bar were rude

the staff is awesome, great breakfast, nice location, rooms extremely large.

bonus was the basement gym

there's a small gym in the basement which was good

gym great wifi fab breakfast great towels and clean - fab location and price - really friendly

the complimentary breakfast was an added bonus and the kids loved it

the bar area with all the memorabilia my son loved it

a nice sized room good bar great location for stadium you can t go wrong staying here also free parking

would definitely recommend the hotel and if i stay in liverpool again i will pick that hotel my kids loved

rooms are basic would recommend to friends and family would love to stop here on a match day kids enjoyed there stay stanley park is just behind hotel so kids could play anfield 50 yards

we did get an early check in and the staff were amazingly super friendly

wifi should be free and much faster

breakfast was great and staff lovely. bar and restaurant area lovely too

dinner was excellent and room service too

free wifi

staff who upgraded our room for our anniversary and also gave us complimentary late check out hotel room was massive and the big bed was the comfiest i've ever slept in, great

welcome drink a nice surprise comfortable bed late check out no problem

allowed early check in and great location

we where offered a late check out free by andrew i think his name was

late bar available

close to casino

based for city centre 10 mins walk without parking charges meals available on request plus a bar for the non days

nice restaurant and bar with very reasonable prices

bar open till 1am

also the room wasn’t ready so they gave us a late check out

the bar downstairs is great, nice atmosphere and staff were lovely, they couldn't do enough for us

didn't get to try the bar due to getting back to late but the vegetarian breakfast was a great start to the morning and

bar is not yet open - would of been nice for somewhere to have a quick drink before we met

late check out option was ideal

early check in avalbity. friendly staff

no pool available. we booked this hotel as it had a pool for the kids.

charged an extra 20 for early check in which i kinda felt was just sticking the arm in.

really nice, clean, and comfortable. good gym.

location and gym facilities. the bar and football on the tv

location was perfect for exploring liverpool with 2 kids

lobby is so stylish and the breakfast was gorgeous huge selection of drinks and food

comfy beds , loved the separate bathroom & toilet ropewalks bar excellent breakfast good value for money all staff

lovely hotel and lovely staff, kids enjoyed the swimming pool. great location.

room service food was gorgeous

very clean great staff good bar good parking.

added bonus was the use of a basic gym

loved the breakfast. the waffle maker was a real treat for the kids, and delicious!

location, beautiful views, comfortable and clean, super friendly staff engaging with our kids, great choice of breakfast, convenient parking

views out of the windows, the breakfast - especially the waffle maker for the kids and the secure parking

to our preferences clean great facilities didn't have breakfast but smelt & looked delicious late check out time pool table

pots was dirty for breakfast

although we didn't use it there is a restaurant and bar and breakfast

allowed a free early check in

warm welcome by the reception staff , (especially as it was freezing outside) early check in- clean and comfortable room - easy access to albert dock and arena

travelled with two young kids and they absolutely loved it

very friendly room was very comfy and we were entertained by a lovely singer in the bar l8cation was

as i have four kids it was great to get a room to accommodate six

site parking felt very secure and lots of spaces even when arriving in the evening

while waiting for our room we asked could we sit in the bar with a cold drink as it was very warm outside

location spot on, rooms clean and beautiful bath amazing kids loved the big spa bath

was told go to the room and order room service

staff were lovely we recieved an early check in as we arrived early they were so accommodating to us and were very

aware / couldn't see any free from food at breakfast so limited my choice of things i could eat

the spa bath and the shower were amazing

everything. especially the bar and the little football pitch.

excellent bar and outside area

the kids loved the shuffle board so did the adults lol

would highly recommend especially if you have small kids as so close to stadium

the sofa bed was a bit too small for two big kids.

good location for shopping and bars if you are a beatles fan alot of live music

spacious rooms, great location to matthew street, spa bath, great staff at hotel… and bar area

the hotel is comfortable and friendly vibe hotel bar is nice

room, clean, loved bath in room so could have a spa bath whilst watching a film ud83cudfa5

quilted material on the walls, dark paint and our room had two (2) showers and a big spa bath

wifi in the bar area could have been better, i spent about 10 minutes trying to download my key card that they

bar was good with discount if you were a guest

good location, excellent wifi, fridndly staff, nice bar and clean

if your too early to check and go do stuff also when check out can leave there till ready leave bar food vending machine when foods/drinks unavailable what's not to

good bar prices

this hotel and bar especially the bar section has everything a customer needs to enjoy themselves

also the bar below has a great pint of guinness at a very good price

the bar downstairs was quiet, cheap, and friendly

the bar downstairs is welcoming, the staff and locals are really friendly

were greeted in the bar by a lovely friendly young man he took us to our room & showed us the breakfast room ( which we

the bar feels expensive. would have used it more if we felt the drinks were priced better.

stayed one night with two young kids

my kids dint enjoy much as i expected

great breakfast. great location, course was in the hotel. enjoyed the gym.

road in a multi storey car park this was not given on booking site which said