wifi was not great

10/10 for everything including spa treatments.

we had an amazing breakfast- all served perfectly, and all the staff were very helpful and very pleasant

park ,straight into hotel, really nice traditional feel concierge takes bags to rooms excellent breakfast

english breakfast was not included in the stay, our room was dark and looked upon by working gym, people on

we ordered room service and it was fabulous

was a struggle to get the wifi to work

the breakfast options were the best i ve had in uk being given the choice of traditional english or

ate in the bar one evening and the food was excellent

but the pork pie off the room service menu - the pastry was undercooked - not a traditional pork pie you would

fabulous, was a free upgrade as was celebrating my husbands 60th birthday which they had put rose petals on the

wasn t expecting a mini kitchen with complimentary breakfast

close proximity to town. separate bedrooms and kitchen area.

there s even a small door for the kids to enter the room

are no blinds on the windows and the spa room overlooks a busy shopping centre and walkway so people walking

3 rooms as was family wedddin near by all rooms ready for early check in excellent

no parking or discount at multi storey and small gym

wi-fi connection was not good and there was a security problem with the in house wifi but that really did matter

main reception, room was nice and clean, reception staff really friendly and helpful, the mini bar in the bedroom

fantastic location, spacious rooms, lovely bathroom and very useful gym

negative was lack of wifi as just couldn't get it to work

totally recommend the three adults luxury en-suite rooms

and wifi would not connect

extended wifi did not work in my room, which was a little bit of a hassle

wifi is not available thats the only problem otherwise its good

great to be able to park for nothing

location was out of this world, the parking free on the boathouse carpark, the staff very friendly and the food

lovely breakfast just a fantastic experience all round

location, room and bar/restaurant excellent. the breakfast was of made of good quality produce.

wifi connection was strong in only one of the rooms

loved it only suggestion would be for kitchen roll in the kitchen area of

were in the anniaxe building and couldn't connect to the wifi at all

but when paying for a late check out, its usually for extra sleep time

30 am with kids partying on the landing

breakfast was brilliant, the staff were excellent and so helpful, really great with the kids too

atmosphere with a lovely bar in a perfect location in the centre , friendly staff , will be staying

breakfast great bar staff great, location brilliant

very welcoming staff. upgrade to a beautiful suite. nice bar area. lovely breakfast.

no wifi

no wifi in room 17 but a lovely stay

it s also pet-friendly, which was a big bonus for us

the rose petals and complimentary chocolates were such a lovely unexpected touch as we stayed over

wifi was terrible

the bar was fully stocked and although busy managed perfectly well to avoid waiting to order

no tv remote and wifi wasnt working in room

quirky pub and room, full of character. excellent breakfast and friendly staff.

excellent breakfast ud83dudc4c

pub the big breakfast was exceptional, warm and friendly atmosphere we will definitely return

we chose the additional breakfast option both days; we rolled down about 9:30am to find the bar empty but for

the breakfast was so good, i had the continental and my daughter had the full english

excellent breakfast and free for kids

fashioned but modern everything was - it was very family friendly and had a lot of space for the kids

i loved the fact of how spacious our room was, the kids had space to be kids and werent cramped

only negative comment would be that there is not a lot of different apparatus in the gym

fashioned but modern everything was - it was very family friendly and had a lot of space for the kids

the free parking was a bonus too

the parking was safe

free parking at the rear and close to city centre

lovely, well located apartment. clean, comfy beds and good kitchen facilities.

a lamp would have been nice in the kitchen/living room as i had to bring one from the bedroom

free wifi good

hamper, no restaurant because of covid, there was no bar open or gym, for the same reason but everything was

i can think of other than better wifi, for some reason it was really slow which made working difficult

our room was next to the gym and we were awoken by somebody running on a treadmill at 7am

wifi in morning was a bit slow but otherwise all good

central and easy location with free parking for guests.

attitudes, wifi(disappointing

great value for money with free car parking

staff here were very friendly, we had a drink in the bar one night before going out and they were very chatty

great location. lovely lady behind the bar organising check in.

wifi worked well

wifi could have been a little better

nice breakfast

wifi in the room was not great.

location, the parking, the welcome, the room was just what we required

great room and a cracking breakfast to boot

early check in was a real bonus and meant our day in chester was a full one

room , comfy bed, lovely staff, breakfast was lovely and a fantastic location short walk to city center

the wifi did not extend to the rooms adjacent to the hotel

location, parking, staff and the hotel itself is lovely

parking was simple & free

no hot water and wifi only available down the corridor

safe free car parking

we decided to eat at the bar attached and the quality and price were brilliant, the staff working in the bar

checking in and despite ringing the reception bell twice i had to go and find someone behind the bar to go find

the hotel is spotless family rooms were perfect and the even left some goodies and treats for the kids staff

very pet friendly

room great breakfast choices leisure facilities fab, pool was really warm which was great for the kids

the staff went above and beyond for us and created a lovely suprise on the bed with rose petals and chocolates

as we returned to a parking ticket for every day we were there due to registration not going through properly

kids chicken nuggets were especially good, very good portion size

no room service if you wanted to order to the room

only downside we found was the room we were in was very bad wifi connection and bad for phone signal, i had to

had a very good stay, everything was very clean, i had everything i needed, the pool and spa were amazing

room was away from the main reception and wifi was so poor as well as 4g signal, so we couldnt plan our trips

they was not care for cooking at kitchen why staff should check all rooms something should be fleshing breakfast

there one night with my wife and kids, just loved the service, cleanliness and how nice all staff were

wifi didn't work.

laundry went missing

not a great wifi signal in our room

food at the restaurant was delicious, chicken nuggets with sesame seeds from kids menu an absolute hit

bed was so uncomfortable me and the kids just couldn't sleep on them and there was no air in the rooms

good service , easy to access , good car parking , very clean and tidy , all staff where

were very friendly and accommodating, chatting over the app whilst on the way to facilitate an early check in

the staff were fantastic from the warm welcome received when we first arrived to the knowledgable bar man at

i had a bar snack in the evening and a good pint of guiness

the pool is great

the bathroom needed an extractor fan. the room needed a small fridge to keep pet food fresh.

went with 2 kids and husband

117 it is at the top of the stairs so you can hear everyone coming and going and kids running up and down the

parking

wifi was not very strong in the room

parking right outside our entrance

spent the afternoon in the bar / restaurant

the beer garden and parking are excellent and the village of barrow very impressive

started off peaceful until people started bringing kids in that were shouting/screaming and jumping in the pool

location, gardens, spa and restaurants were beautiful, the staff were friendly and helpful would be an amazing

pool is great especially as they allow kids during set times, but the changing rooms are in need of an update

excellent value for money on a bed, breakfast and evening meal deal

location, spacious and free parking, exceptional room (superior king) for a great price, very good acoustics,

free parking, lovely and great first impression of room

plenty of car parking

took the kids to chester zoo which was only a 10 minute drive

got early check in and late check out for free, which is great

there is also a brilliant bar with a great selection of spirits, largers & soft drinks

have ev charging and a comfortable bed for the night, enroute to scotland this was a good call

the kids beds were in a separate area leaving them plenty space to play

i felt comfortable that the kids would not leave their room without us knowing because there was just one

size of the bin for a 2 bedroom apartment was ridiculously small, especially given we had a kitchen and cooked

very clean, quick check in, small bar and everything you need in the room

great value for money

room service didn't have much selection

friendly staff great room service at 10pm was a great help after a long day lovely rooms

particularly like the gym, spa and treatment facilities

pool small- not much swim capacity but great for kids

the bar area was good, with comfortable seating, and the restaurant was another grand room with wood

location, the property, the staff how friendly they were, the ease of parking

the bar area was a little uninviting. but not terrible.

struggling to think of anything here. only thing can say is wifi was a bit intermittenant .

i want told if they have free wifi

breakfast superb along with location

loads of parking

really comfortable bed, modern room, clean.good wifi

nice atmosphere in bar & restaurant, nothing too much trouble

wifi password in the bedroom would be helpful

a bit more on the leisure side gym /pool /bigger garden

terrible, terrible wifi. absolutely unusable. better to tether off phone.

great breakfast as well

the breakfast was outstanding and really set us up for a days travel

the lift was cute rooms bright and airy, all staff were cheerful, breakfast was lovely, room service was

parking especially when afternoon parties are running

the location made it easy to get to places in the area, and there was a good amount of free car parking, and

staff were lovely and very helpful. food in the restaurant was fantastic! plenty of parking.

clean, spacious, arrival time up to 2300 and plenty of free parking.

parking facilities only for guests would be useful but not a deal breaker

good parking

kids running around in the bar/lounge, from the function party

the room i was in the wifi signal was almost non-existent, which stopped me from getting some work done

better wifi

fireplace in the bar, comfy room all facilities very good, excellent helpful staff who are very

plenty parking at the pub

use a bit of background music, the bar was quiet when we came in and just felt a bit too quiet

the front of house people were very pleasant. the food was fine. plenty of parking

convenient location for my work trip. lots of parking.

would have been nice if the bar was open later as shut at 8

room service prompt and delicious

on bathroom door, washing machine but no where to dry the clothes, no brush to clean toilet, a kitchen oven but

to help with luggage as i had the dog and a walking stick, gave great location knowledge for a pet shop and a

the room service

long time to get to use ,i did ask them where it was apparently a large order had gone into the kitchen before

tub too hot no mirror in main room bar shut at 8

the gift shops wasnt open in the morning. the bar closed early.

wifi not great and bed could be more sturdy.

there are alot of rules posted on the wall of the pod to follow feels like nothing is aloud wifi code never

cafe & bar rnt really much cop but plenty of places to eat out local

only critique would be no information in room on room service and was travelling alone ended up having a snack

was fine and the wifi worked well

room service available for breakfast

free parking and free wifi

very good wifi

i put my home number in at reception and wasn t able to access the menu or wifi

the room service took over an hour to come which was not

wifi parking swimming & swimming towels/locker all included

wifi could be faster

breakfast is always nice, plenty to choose from and all in abundance. friendly staff.

we ate our main meals and breakfasts in the bar area and the food was first class

we only wanted a bed for the night so didn't use any facilities except one quick drink in the bar which was

parking

venue, room and really nice surroundings of golf course, wildlife and converted stables

golf-course and grounds are beautiful

room, easy access and quite secure parking

room was clean and comfortable, close proximity to takeways and shop, plenty of parking for free

parking was limited

also the bar below has a great pint of guinness at a very good price

easy parking

the receptionist took our car registration number and told us that we would not have to pay the parking fee

additionally ,we received penalty notice for parking on -site 60 ( 100 if not paid in 2 weeks)

excellent location and staff attentive. also free parking.

parking was perfect for my van and remained safe

parking is plentiful also and train station for city centre 0

now no bar, no kitchen, cold, definitely misrepresentation on the booking

no breakfast, kitchen being refurbished. dusty, bed and bathroom clean.

happy friendly staff to help and lots of parking available

cleanliness and security and good parking maximised potential and very good standards

breakfast better than expected. very reasonable bar prices.

bed, very good bathroom, free wifi, quiet and restful, good breakfast included, very easy check in/out, great

breakfast excellent

the wifi was good in the room and also in the public areas and i was able to complete work with no

rooms have been updated to great standard. kerry on the bar was a great ambassador for hotel.

long walk to restaurant and bar from room.

nice clean pool area, good gym

was no spa available, the pool was closed down however this was not stated anywhere when booking

nice clean pool area, good gym

also loved the gym and pool

as my partner is very fussy the hotel and all staff were amazing couldn't fault thwm or the hotel spa is immaculate

nice big hotel, bar and restaurant nice, staff very helpful.

could do with a little sheltered area in the bar beer garden

we also waited over an hour for room service and

it needs a touch up there is even a microwave at the reception area, breakfast was cold the kitchen could use

room very comfortable and lovely to have a kitchen

came here with friends and we would highly recommend this hotel it was comfortable clean breakfast was very good

was comfy and clean, small kitchen with utensils was very handy, if there was less noise i’m sure i would have

we have 3 kids so sometimes find it difficult to book somewhere that fits the 5 of us that isn't super

room service for breakfast was a lovely touch!

room service cooked breakfast hot on arrival excellent

not good wifi signal

thing i can think of is that we couldn't figure out which wifi to connect to, the password was left but it didn

wifi was a bit sketchy and the hotel is on a fairly busy street.

location, excellent secure parking & ev charging facility, friendly & helpful staff, very clean & tidy

location right on the waterfront with free parking

parking, (extra security for motorbikes), comfortable bed, clean, very accommodating staff, walking

room undersized for 1 adult and 2 kids the shower area very small

bar is open until late and bar prices are reasonable

breakfast included

we watched pink in concert and staff made sure our taxi was booked and showed us the free car parking

parking is on a nearby side street unless they have any tokens left for the adjacent street, which

socket is shared and may not be next to your bed - the shower doesn t have stable hot water - wifi signal

explain the parking for car a bit better on internet

room service also fell short of expectations

the staff were very helpful and lovely, the breakfast was delicious, the bar was open to the residents till

could leave bags due to no early check in. room with a nice kettle and comfy bed.

tea and coffee facilities were very good and the wifi was

the decor is fab staff are so friendly the bar was great

my kids dint enjoy much as i expected

breakfast was excellent, the whole stay was excellent

the bar feels expensive. would have used it more if we felt the drinks were priced better.

staff were excellent, location great, impressive breakfast. would absolutely stay again.

amazing room amazing staff amazing breakfast

jay was so helpful and even let me do an early check in @11am

views out of the windows, the breakfast - especially the waffle maker for the kids and the secure parking

a very nice breakfast with plenty of choice.

no bus service have to get taxi cause i had 3 kids ...

perfect evening, a couple of drinks at the hotel bar and a comfortable and pleasant room for the night

i realise there was no kitchen but they could have supplied a package of something that didn t need cooking

the room was comfortable and spotless and the mini bar even though we didn't use it is a nice touch

we liked having the mini bar option a very reasonably

was offered to pay for early check in but i had plans anyway

service staff friendly hotel was lovley and clean there was a mini bar in the room and prices are not bad at

design. interior. cleanliness. gym. restaurant. staff. all were excellent and to high standard

location amazing furniture was uncomplicated and stylish . restaurant and bar gorgeous

decor, the extra wide and super comfortable gym, excellent service and very friendly staff

wifi signal was a bit intermitant

gym facility very

the only thing i could think is the wifi speed was very slow at times.

hotel great location they gave us early check in time because we had arrived on an early morning

late check out and room ready on arrival as requested early check in if possible

location, staff, cleanliness, free wifi

the hotel was cozy. our kids enjoyed it.

food in the restaurant was really good and breakfast was brilliant and served with a

the room was above the kitchen

lovely room perfect bar cheap compared too prices in other hotels lovely shower comfy bed free parking ideal

only opened 6 inches breakfast was a disgrace having to wait for more food to come out from the kitchen on more

and forgotten state, as the staff would certainly be a reason to revisit from reception to kitchen staff they