at all to not like (except for the type of free wifi being blocked by my laptop, but that's not the swan's fault

location with good parking

good food options in pub, rooms clean and comfortable easy parking

parking is right outside the room and very short walk to the pub entrance

very friendly bar staff and restaurant staff

think it should be a lot more cleaner and have a washer machine in there and more cleaner in kitchen and more

as it was an apartment with kitchen facilities it would have been useful to have a can opener in the drawer

great staff, excellent food, quiet location, easy parking. fantastic value for money.

great because we had space for my husband and i with our two kids (14 & 9) and it was perfect for our dogs

it would be better if people travelling with their pets had ground floor rooms so that when pet needed to go

there is now a gym although i didn t use it so can t comment

good wifi connection and lovely breakfast

was a very nice stay for work, facilities were good, great to have a gym

only downer was that the sofa bed (for the kids) wasn’t particularly comfortable but they slept ok in the end

24 hour gym was also a good facility

great bar and restaurant

my bedroom was very comfortable with great wifi

helpful & friendly staff, comfortable bed, amazing food in the restaurant, lovely bar but as rooms are separated

made our holiday and the hotel was right in the center it was the perfect spor also lots of parking right behind

bar is dog friendly with dining in the lounge area

upgraded to a lovely room in the main old mansion. excellent pool and spa facilities.

beautiful location great gym excellent breakfast staff room everything

the gym and swimming pool are superb. the hotel is a magnificent building.

check in process very quick. excellent room service.

its own chapel the hotel its self is amazingly beautiful spa and pool facilities are great good breakfast would

great staff and delicious breakfast. secure parking and spacious room.

very nice restaurant, parking plentiful and room spacious.

plenty of parking

car parking onsite was is a must for me

parking was available at inn

plenty of parking space

breakfast exceptional, dinner likewise

enjoyed having the gym and swimming pool available as well

fantastic spa and facilities great room and food fabulous

no handrail on stairs of indoor pool. no wifi in room 234

breakfast was good and bed was ok. free wifi.

lovely room, free parking, restaurant on site.

clean well appointed room big comfy bed plenty of car parking available outside breakfast was very tasty especially

easy parking in monitored lot close to building

the bar area and restaurant was modern and newly decorated

also there is a kitchen, you can use and a nice pub downstairs

obsolete windows, with (in the bathroom and kitchen) mouldy/rotting wooden frame

staff and regulars, large clean room, great kitchen to prepare food, great location right next to the canal

great spot, good parking, staff are great

was by the canal, easily accessed, had parking, lovely area to sit in garden, friendly staff and not bothered

zero noise from bar reached bedroom which can sometimes be an issue in pub rooms

good access and parking. real ale and good food. clean and good value. no breakfast.

in the bar was very good and great menu , lots of variety , rooms are spacious and comfortable , bathroom

the front of house people were very pleasant. the food was fine. plenty of parking

would have been nice if the bar was open later as shut at 8

my train was delayed and i called from the train asking for some food only to be told that the kitchen was

the bed and the pillows are really comfy - cleanliness - staff agreeable and flexible for late check out and

there is an abandoned golf course nearby which is ideal for quick walks

we were traveling with our pet dog, which wasn't a problem

the wifi was down so my daughter couldn t do some of her work.

breakfast amazing room clean bright and modern with the most comfortable

comfortable bed. bath lovely shower room service

nice atmosphere in bar & restaurant, nothing too much trouble

breakfast

delicious breakfast

booked 2 bedrooms for our family of 4 (kids 10 and 14) the bedrooms were very comfortable and a good size for

everything, bar,breakfast,staff

absolutely loved the coffee bags in the room and the cafetiere of coffee in the morning with breakfast was

excellent, room clean, comfortable, bar and dining areas spacious

the breakfast was delicious

was dog friendly staff made such fuss of scooby grounds were beautiful and bar staff think name was oliver really

wifi, was not good in my room, i ended up using my personal hotspot

main building and grounds pet friendly with dog bed, bowls and treats left in the room for our floof

towers with my teenage daughter,good value for money,lovely brekkie,never got to go swimming as kids times didn

surroundings, excellent spa pool sauna steam room gym facilities

a lovely welcome from sarah on reception who could not have looked after us better organised our gym and swim

bed was comfortable and wifi was decent for a work connection

very friendly staff. breakfast (room service) and lunch excellent.

great breakfast and pet friendly

bar staff were exceptional

breakfast set you up all day

the breakfast was lovely, and a good selection. the poached eggs where cooked to perfection.

plenty of parking too

ample parking, free wifi, nice clean accommodation

also appreciated parking space and option to walk the fields (we didn't have

best thing about the hotel was the pool

attended the hotel anyway being a gym member, but staying over was loverly

pool and gym facilities and breakfast was good.

we also ate on saturday evening in the bar area

the sofas in the bar area are very dirty and need a good clean

staff are all teenagers and just kids with not much customer service except a couple

wifi connection was not brilliant and the door locks were temperamental (upgrade is already planned

i had a bar snack in the evening and a good pint of guiness

pool and gym facilities were good

car parking space quite tight.

the night before we stayed and we arrived early due to poor weather and was going to stay in the bar area until

location was great for everything - free parking

loads of safe parking

bar staff very genial

they were very kind to all our 4 kids and us

gym, pool, room

stay, the staff were amazing, the leisure center on site was great, the food was yummy, even the bar tender and

with kids to nearest mac donald s and immediate area around didn t feel safe

special shout out to ashley who with his colleagues kept the bar running at night in an exemplary

we like the pool but not happy about paying when we stayed in the hotle

can’t fault it really, a bit more veggie breakfast variety would have been good

it was very clean. nice decor & gym on site.

a dirty kids squishy toy under the sofa bed along with some mouldy food

great location for the theatre very trendy bar area

breakfast was another highlight: really good quality, only 15 for me, and the kids ate free a massive

quite dated...bar wasn t open and no room service was available

in three days of staying in the hotel there was no room service to clean, change the bedding or even make the

good bar and room was clean

poor standard, room out dated, smelt , dirty laundry in corridor

was no room service as advertised on the menu the phone was not connected the tv was not

connect to wifi in my room but i wasn't that bothered

couldn't connect to wifi,but that was probably me

very helpful host - thank you! quiet, comfortable, clean, easy parking.

wifi not great in room

plenty of parking

clean and use of shared kitchen facilities

stains on mattress filthy skirting board and floor no free wifi as sited no tea and coffee facilities in room

it is shared accomidation with common kitchen with untensils left in the sink for a wash

also it was not clear on the listing that it's a shared bathroom and kitchen - no toiletries provided either

no note of wifi password

i liked the room the staff and the yummy breakfast

wanted a drink at the bar before our taxi picking us up we waiting 15mins and then it was too late to get one

to cancel the trip, was looking forward to staying there as in previous years i had helped the laundry delivery

was clean and comfortable, buffet breakfast was good, although the toaster and the pancake maker could have been

the late check out of 1pm when joining their members for free

parking available onsite

the wifi went down during our stay

breakfast lovely staff that couldn't do enough for you ud83dude01 we stayed in the four poster bed

breakfast was great very friendly staff

large clean comfortable room. good wifi

the carpets in the corridors where smelly from pet odours the breakfast was

food in the bar was very nice

was on my own with 2 kids and they changed my room to a downstairs room to make it more convenient for me with

friendly staff, excellent food and loved the swimming pool.

great if you have a pet breakfast was good plenty of free

room was dirty inc bathroom and kitchen, blinds broken , dirty bedding, and toilet looked like it wasn't cleaned

breakfast included, cooked and continental options

staff good breakfast

it needs a touch up there is even a microwave at the reception area, breakfast was cold the kitchen could use

we have 3 kids so sometimes find it difficult to book somewhere that fits the 5 of us that isn't super

tub too hot no mirror in main room bar shut at 8

cafe & bar rnt really much cop but plenty of places to eat out local

the gift shops wasnt open in the morning. the bar closed early.

there are alot of rules posted on the wall of the pod to follow feels like nothing is aloud wifi code never

wifi not great and bed could be more sturdy.

no wifi in the room and too hot think there is wifi but it wasn't advertised or provided

in the room so i wasn't sure how to get certain channels on the tv and also i didn't have the wifi code

parking was right outside the apartment was a winner too :)

staff, clean spacious rooms, great breakfast, bar and gym

i liked the fact that there are at least 2 ev chargers around the property too

the breakfast was fantastic and our stay was very enjoyable

no fridge in room. wifi didn t work in the rooms, only at reception

a versatile heater/aircon unit would solve the problem for winter/summer a lack of wifi was not too much of a

the location was perfect, overlooking the river (and car park) and backing onto grosvenor park

enjoyed our stay loved the room and we had our breakfast and evening meal in the boathouse, excellent food and

rude staff, poor room, no wifi in room.

no wifi on rooms

i can't access the wifi i want to go near the reception to use wifi

wifi in room - only in lounge which is filthy: the brown legs of the tables have turned white from

early check in as requested was easily met with pleasant reception staff.

easy to find, close to where i needed to be, good parking facilities

be nice, if spa area a bit renovated as obviously some parts weared out

wifi didn t work in our room.

the spa wasn't working during our stay

the kids were so excited to see chocolate tea cakes and biscuits left for them in the room and the

wifi was open and not secure so did not use

the breakfast was very good the location was excellent near the city centre.

was a struggle to get the wifi to work

the breakfast staff, courtney and steve, remembered us from previous visits as we visit often

the toilets in the bar were a bit dirty

parking our massive pickup was tricky but that was due to other peoples parking attempts and not

the room was clean ,bed clean & comfy.the bar food was excellent

i couldn't pick up wifi

too many young kids running around the bar area. in this current climate that's not acceptable.

wifi available in hotel rooms; the wifi was only available in the bar

location, parking, staff and the hotel itself is lovely

of parking, reached directly from the main road

quiet location but close to city centre. very comfortable stay. easy parking.

wifi wasnt working a couple of bulbs in bedroom chandelier not working

we had a problem with the wifi which was initially unusable, as was the television due to the picture pixelating

that the gym was closed for refurbishment ud83dude13

location, easy to find and plenty of parking

our kids loved the pool, its really big they also enjoyed the gardens out the back watching all the

our kids loved the pool, its really big they also enjoyed the gardens out the back watching all the

the noise was unbearable and kept my kids awake beyond 11pm

with little kids, it would be helpful to be able to move it up high

services which we were suppose to request in advance, as well as little information about laundry services

gym wasn't open and was being used as a junk room and even though i upgraded my room from a

the gym had no weights

kids running up and down corridors late at night and woken early every morning by noisy

only criticism is having a table and a mirror to do hair i had to pull the kitchen table to the plugs for

the hotel had a beautiful aroma, and because they were suites with sofas , dining areas, and kitchens, if we

we'd be more than happy to come back to this hotel however we'd be sure to not stay in the spa room

the room also featured a cozy fireplace, which i can only imagine would be delightful to sit beside during the

clean, comfortable and very well equipped with kitchen facilities and a fridge

but when paying for a late check out, its usually for extra sleep time

for example the waitress also did the bar waited every table aswell as sorting cuterlery etc

excellent location, fab spacious room, loved that the bar was 24hours plus breakfast was lovely.

pet facilities and able to recommend pet friendly restaurant as advertised brasserie at hotel

was there for my birthday, complimentary drinks and a late check out

and staff brill parking was good,had a lovely meal , the outside seating was very good and was good to have

breakfast freshly cooked, hot and very good quality ingredients, nicely presented

parking onsite and in a lovely part of chester with independent shops and cafes

bar prices and meal options are also good

location was fantastic, staff was pleasant and breakfast was great.

3 rooms as was family wedddin near by all rooms ready for early check in excellent

the gym was great

nice bar area for a late evening drink

room service was not good at all

the smell the staff the gym big rooms nice biscuits and fizzy water in room

good sized room interesting & individual room decorations big breakfast

allowing us a late check out and early breakfast

a wonderful place, beautiful, quirky room, comfy bed, exceptional breakfast and lovely staff happened to be

it was a traditional pub and the rooms had all the original fireplaces.

breakfast excellent. bed really comfortable. staff brilliant, martin,jean and the bar staff.

the rose petals and complimentary chocolates were such a lovely unexpected touch as we stayed over

the wifi did not work in room 8, and only worked very slowly after a wifi extender had been placed

the bar was fully stocked and although busy managed perfectly well to avoid waiting to order

no secure wifi. no parking on-site but public garage is nearby.

wifi was terrible

ive stayed several times before , rooms , staff , dining and gym excellent for me

loved the attentiveness of the staff and the room service menu as simply excellent

my friend the welcome was lovely, room not available for early check in

cold meat and cheese on the breakfast menu should be part of the continental selection

service took my car to be cleaned and it was returned also and late check out loved

awful wifi and phone reception. this need to be addressed.

were very helpful and friendly, wifi was good, breakfast was lovely, perfect location

no room service

wifi wasn't great - and we thought the tuck box was a bit pricey! but not a big deal!

wifi in morning was a bit slow but otherwise all good

no wifi

great location early check in great pub lovely big breakfast friendly staff great shower

wifi was very poor

negative was lack of wifi as just couldn't get it to work

wifi signal was very weak in my room and kept disconnecting :-( b'fast on average site and charged

couldn t get wifi in the room. didn t work

breakfast great bar staff great, location brilliant

we loved the spaciousness of the room and the design and the fireplace was fantastic!

no noise from the bar downstairs

restaurant and bar had plenty to choose from