the bar downstairs is welcoming, the staff and locals are really friendly

no noise from the bar below

also the bar below has a great pint of guinness at a very good price

were greeted in the bar by a lovely friendly young man he took us to our room & showed us the breakfast room ( which we

this hotel and bar especially the bar section has everything a customer needs to enjoy themselves

friendly hotel warm and comfortable with free parking

excellent staff , great food , free parking

the restaurant and bar area was very good, the food was very good. the wifi excellent and quick.

breakfast- full english & continental was wonderful friendly staff lovely rooms, bar and restaurant

staff very friendly breakfast was fresh and cooked well very enjoyable and all you needed

staff, good value for the rate paid, comfortable room, nice bar area, nice little fitness suite

have been more convenient if there was a room service for the food

food menu limited with gluten free options other than breakfast

early check in request was approved very quickly

perfect for overnight stop between flights. excellent breakfast and very comfortable room.

all enjoying the night and the bar shut at 01:00 without any notice

breakfast was lovely, fresh cooked pastries and a full english

very friendly and helpful staff loads of parking

we had a lovely meal and the bar was comfortable

room service only on 2nd day

kids running up and down corridors until 2am. doors being slammed and heard ladies 4:10am.

there were a number of kids diving into the pool and almost landed on us

great pool and good that kids were welcome to use it. the bar and restaurant is good too.

room was comfy, bathroom clean, location quiet.. gym pool bonus

staff very helpful great room service

spa was amazing felt like were the only people their the staff were that

especially the spa tub

location, room, friendly helpful staff. spa staff friendly, knowledgeable.

staff were really helpful when we needed an earlier breakfast and made it no problem at all, in lovely

and very nice even let me check in early as i'd arrived at least two hours before my checkin breakfast self-serve but very nice

only thing that i would change is that kids couldn't go in the outdoor pool at david lloyd before

we treated ourselves to a room service breakfast which was delicious

beautiful building, staff all very friendly, nice bar and very clean rooms.

loved how friendly and nice the staff were nothing was too much for them with having two fussy kids

breakfast had plenty of options staff couldn’t have helped anymore

location; cleanliness: bar facilities; friendly staff

nice addition to have seating in bar and snacks in the

they have slow charging which is good for ev charging overnight

the apartment was perfect for a family with a kitchen, fridge and two toilets

clean with loads of space in the family room - love that the kids had their own adjoining room with their own television

the bar has an outstanding range of beers, wines and spirits, set in a cosy atmosphere

bedroom and bathroom very quite and very warm room, excellent menu and well stocked bar very helpful and friendly staff very enjoyable experience

well set up and again parking was great

the bar area downstairs was great for a drink before dinner and the staff were all really friendly

friendly clean place, nice bar and excellent food

wifi was offered but no access code was given on arrival and we were unable to join the wifi

massive bonus , with accesss to the pyramid pool ud83cudfca gym and sauna , jacuzzi 24ht bar , seating are downstairs , have a nice

gym and pool facilities, room was clean and tidy and well presented, staff extremely friendly and

bar closed at 10.30 but room service available

breakfast relaxing swimming 12 out fabulous

no kitchen facilities in accommodation & we ordered a cot but arrived too late at 9pm

pillows had dirt on them it wasn’t the room we booked as no kitchen ie fridge or micro wave

we had a few drinks at the small bar then headed out to a restaurant in town so cant comment on the food

very spacious room, and pleasant bar area

kids bedroom with tv exceptional main bedroom and

breakfast was very good

early check in was helpful,

breakfast excellent

i think for the price breakfast could have been included.

breakfast was a little disappointing - bacon undercooked

the girl who worked behind the bar was lovely and friendly

easy and great location.. not ce bar staff and very accommodating

for what we wanted, staff in the bar were super nice

clean bed clean towels, just the ticket for a one night stay, wouldn't recommend it for kids, bar with

location and helpful staff cant remember the guys name who i met at bar working but he was a gentleman i left my watch in bedroom and the lady who cleaned it found it

good wifi

haven't done anything to improve the wifi in the 3 months since i first stayed there

the wifi was slow and intermittent where our room was

the hotel parking is wonderful and being adjacent to the shell garage is very convenient for motorists (most (-)great place to stay great parking (+) free on site parking a huge bonus (+)passing through liverpool for one night so our objective was a convenient location and on-site parking (+) it has plenty of parking spaces (+)away from the busy part of liverpool. plenty of parking. lovely meals (+) the hotel parking is wonderful and being adjacent to the shell garage is very convenient for motorists (most (+) private safe parking was an added bonus (+) good private parking (+)parking. staff. area.

bar area although didn t open till 5 and a decent location right on the bus stops for town, quiet

very friendly staff and local bar

the breakfast, the room, the garden, the free parking and the staff are so nice

bar and dining area very clean and comfortable

breakfast was good. hotel bar was good and very friendly helpful staff

good continental breakfast included

hospitalty very good late check out free

first class breakfast

breakfast is complementary, served with the best filter coffee around, made with fresh arabica

breakfast option simple and perfect

friendly owner, nice people everywhere, awesome breakfast and a very relaxed atmosphere

wifi was a bit temperamental.

gym facilities were bijoux, but all that i needed

wifi was slow

the staff in the restaurant and bar were brilliant

had to request gym access

sheet with some information about wifi code and shower switch would have been great

available at time of stay to take breakfast in but was advised on arrival of this and offer of room service for both hot and cold breakfast given

could never connect to the wifi, slow shower water .

room service cooked breakfast hot on arrival excellent

location and was facilitated with a late check out which was very much appreciated

the funky pictures on walls in bar and lounge, bar staff and reception staff were lovely, refreshing to see young adults who like

good facilities like bar and

was very good as we had long days ahead of us at the open golf at hoylake, the second morning travelled to leeds bradford airport for a holiday to bulgaria

allowed early check in , very very pleasant, staff on night bar also very pleasant, morning staff helped me

were lots of kids there running around and doing gymnastics in the reception / sitting / eating area

mini bar facilities if needed

called me a liar for saying i booked early check in especially when i even showed them proof

the room was comfortable and spotless and the mini bar even though we didn't use it is a nice touch

service staff friendly hotel was lovley and clean there was a mini bar in the room and prices are not bad at all will be booking to stay here

our room was not due to be ready until 3pm, but the staff not only gave us early check in, they also upgraded us to a better room, in order to do so

early check in, friendly staff, ability to leave our bags in reception on check out day

cool aesthetic, good location, staff were helpful, nice bar and restaurant underneath, very clean and modern

restaurant and bar staff also excellent, friendly and so helpful

we also arrived early but declined early check in, only to then try to check in at 3pm when the whole of the hotel

wore lovely , bedroom had great design interior and staff at reception wore great to give us an early check in

the staff were very helpful and lovely, the breakfast was delicious, the bar was open to the residents till very late

beware of the parkingeye cameras around the casino next door!!

based for city centre 10 mins walk without parking charges meals available on request plus a bar for the non days

nice early check in time

location, excellent secure parking & ev charging facility, friendly & helpful staff, very clean & tidy

great location and parking as well as ev charging

loved it staff are great clean rooms bar has great staff as well deffo 5 **

joanne was so lovely really made us feel safe in the brownlows bar downstairs when an unprovoked incident happened for being a small women she handle the

the only thing was how crowded the bar was when we went to check in but that can’t be helped!

friendly staff and locals in the bar below

location and staff offer me laundry for free and early check in

modern ,immaculate bedroom,bathroom,and views

good gym equipment

i also appreciated the room service team for their prompt service and attention to detail

beautiful and well equipped rooms. lovely bar and restaurant. friendly staff.

clean, comfortable, rooms are beautiful- the showers are amazing, the food and drink in the bar was amazing g and the staff are so polite and friendly and helpful

breakfast hot food is always a little cold.

staff were welcoming, friendly and efficient and breakfast is included in the price big comfy bed and great

breakfast was plentiful, warm and tasty

check in and late check out

we were offered an early check in/late check out for becoming a member which was great

kids

kids running wild to 10 o’clock at night screaming up and down the corridor out side are room

that the pool was no longer in use

just the casual channels where there no kids channels or entertainment

staff were lovely, the rooms were nice and clean, the bar in the hotel american bar them cocktails were amazing and not far from train

limited choice on room service menu. when alone and working away i have my meals in my room.

the fact you could add room service to the early hours is also a big plus for us

early check in

living out of a suitcase it would have been good to have some sort of laundry service, an ironing room was available to use but no facility to do or send out washing

comfortable beds, clean, solid wifi and just an all-round enjoyable stay

gym great wifi fab breakfast great towels and clean - fab location and price - really friendly

location clean room late check out nice receptionists and deposit back same day comfy bed huge tv open 24 hour

super comfy bed. central location. friendly staff. good breakfast.

upgraded our room, free bottle of wine and late check out

there's a small gym in the basement which was good

very good breakfast, for free, like a preasant, for everybody.

value, clean room, friendly helpful staff and a decent continental breakfast

right by the train station and the liverpool empire great value for money, lovely continental breakfast and the most amazing friendly staff , will defo be using this hotel again … massive

pleasantly suprised by a complimentary breakfast for the morning after our stay as well

we didn't have breakfast

i travelled with two teenage kids, who thought it was cool, but if they were younger this is not the place for you

next door to a bar so you can hear the music if you are in room 102 as the window is on the street side

minimum noise from bar below , but states that when booking , still had a great nights sleep

wifi was also good

there were colour led lights in the room that you could change so could be fun for someone with kids

staff who upgraded our room for our anniversary and also gave us complimentary late check out hotel room was massive and the big bed was the comfiest i've ever slept in, great

we where offered a late check out free by andrew i think his name was

welcome drink a nice surprise comfortable bed late check out no problem

allowed early check in and great location

the hotel catered for different tastes and my kids enjoyed the variety that was on offer

well stocked bar and reasonably priced good quality food

the bar accommodated our needs and breakfast was amazing for a hangover

the hotel itself is amazing, bar area, rooms, everything gorgeous and modern and spotlessly clean

only a 2-minute walk to the stadium and perfect if bringing kids

nice, clean, and great location with a cute little bar attached which serves a delicious breakfast

bar is not yet open - would of been nice for somewhere to have a quick drink before we met

the bar downstairs is great, nice atmosphere and staff were lovely, they couldn't do enough for us

didn't get to try the bar due to getting back to late but the vegetarian breakfast was a great start to the morning and

the hotel bar is relaxed, friendly and food/cocktails/live music is not to be missed

wifi was pretty good but i suppose could have been slightly better but it certainly wasn't enough

friendly staff, good choice of food small gym was ok

the only thing that was annoying was that i had great difficulty connecting to the wifi, very complicated

late check out good breakfast and helpful staff

free wifi

we found the sofa bed a bit uncomfortable as our kids are older and asked if they could put a duvet on top to make it more comfortable

location, beautiful views, comfortable and clean, super friendly staff engaging with our kids, great choice of breakfast, convenient parking

we found the sofa bed a bit uncomfortable as our kids are older and asked if they could put a duvet on top to make it more comfortable

excellent great management and very accommodating for late check out

room service and fridge in the room