parking and wifi was free. i would stay again.

room service prompt and the food was delicious

parking for my hire car, clean facilities, the pin code for your door to your room made me feel

room staff bar very nice inside and out parking

food in the restaurant was really good and breakfast was brilliant and served with a

room service only on 2nd day

mock spanish exterior lovely. car park. lovely hot water bath. free wifi

hotel included parking and worked out to be a great price with the two weeks parking

welcoming and friendly staff who couldn t do enough for us, the breakfast was brilliant and the hotel price

when it was time to move out of function room we were shown a bar we could drink and chat in

in for the footy, great friendly pub staff and locals, great beer affordable, parking on site and a nice room

parking was limited

easy parking

the bar downstairs is welcoming, the staff and locals are really friendly

room, easy access and quite secure parking

there's not even a swimming pool

no wifi - we're in the 21st century

when we got settled i went down to talk to reception about the restaurant and the spa they mentioned on check

enough we could only check in at 9pm ish because we have kids

the place is beautiful lovely breakfast the room was

great pool and good that kids were welcome to use it. the bar and restaurant is good too.

kids was not allowed in jakuzzie what we dint know before i try to take picture only about my

there were a number of kids diving into the pool and almost landed on us

the gym, spa was excellent, staff always helpful

the breakfast is brilliant

was no spa available, the pool was closed down however this was not stated anywhere when booking

rooms have been updated to great standard. kerry on the bar was a great ambassador for hotel.

long walk to restaurant and bar from room.

very clean. excellent value. free pool is great

pool & fitness area was very good

excellent gym facilities for a hotel

gym

at weekends the evening dining is a carvery although there are good bar meals

hotel and all staff were amazing couldn't fault thwm or the hotel spa is immaculate good equipped gym

easy to find after a long journey, plenty of parking and front desk was welcoming.

the room and stay was great, i would prefer room service though

availability of a gym

when i expressed my disappointment at reception, i was told that they were mainly for kids

or possible to have room service nd some of the staff in the bar weren't very helpful

had arranged a late check out however someone

my kids didn't want to leave

wifi wasn't working

the bar has an outstanding range of beers, wines and spirits, set in a cosy atmosphere

there was no room service available and food in restaurant, although being good was expensive and slow

wifi given that it was a business trip

the bed was huge and very comfy. the pool jacuzzi was brilliant

we loved the gym, pool and spa facilities

was a wonderful stay and it is somewhere i will be going again , has early check in at 14:00 and late check out

gym and pool facilities, room was clean and tidy and well presented, staff extremely friendly and

wifi was offered but no access code was given on arrival and we were unable to join the wifi

room and the facilities were excelkent with plenty of parking

very spacious room, and pleasant bar area

glitchy wifi.

wifi and internet were week, if you are looking for a quiet stay and don t need netflix on tv or

we had a few drinks at the small bar then headed out to a restaurant in town so cant comment on the food

stayed with my daughter who really enjoyed the pool and she had a lovely time in hotel, we was both very happy

comfortable bed , nice big room , fantastic room service , polite and helpfull staff, location close to the

use of pool in adjacent leisure facility

great service and the young staff took turns coming to pet my dog (he loved it

when entering the room, we was given free room upgrade with balloons and free drink at the bar due to my partners

one night - all our needs were met - very comfortable- the bar area good and enjoyed the swimming pool

the breakfast was delicious

in bar area is a little loud, particularly if your having a conversation with friends or on the phone

breakfast was excellent lots of choice

liked the two full size double beds and the massive room - great with two kids

clean bed clean towels, just the ticket for a one night stay, wouldn't recommend it for kids, bar with

easy and great location.. not ce bar staff and very accommodating

the bar downstairs had a good selection of beers and wines

good beer choice and clean bar with entertainment on

top pub we were all made to feel very welcome. bar staff spot on

the gift shops wasnt open in the morning. the bar closed early.

cafe & bar rnt really much cop but plenty of places to eat out local

tub too hot no mirror in main room bar shut at 8

wifi not great and bed could be more sturdy.

there are alot of rules posted on the wall of the pod to follow feels like nothing is aloud wifi code never

lovely bar area and footy on the many screens

excellent value , plenty of well lit parking , quiet location

great value comfort, breakfast, staff everything top notch.

responsive to msgs before arrival, quick check in and out, spacious clean comfortable room, free wifi

nothing really, wifi can drop out occasionally that s about all.

we arrived, we noticed an open bag of crisps in the kitchen units, a box of bread sticks from the last person

for shopping at chesire oaks outlet village and needed a family room with individuql beds for the kids as we

the room at the very end of the hall where outside the was metal spiral staircase which i think kids had accessed

it was clean and tidy, staff were friendly. wifi was a bonus. cheap and cheerful

location, free car parking, free electric car charging option

for work, late check out was available

parking is fine

a penalty charge for parking in the hotel carpark despite giving our car reg number to reception

comfy bed , good shower. easy for parking , feel safe.

wifi failed after a week and then could not reconnect

check in to the bar staff, the service was excellent and the room was lovely

immaculately clean and tidy from the room, bar area, restaurant and staff

the staff from reception to bar to restaurant to breakfast to dinner to room cleaning all served with a smile

trying to find a negative but couldn't,it's a lovely hotel great bar and beer garden, great breakfast and the

all bar areas are clean, and the room is comfortable

bar and meal really good lift to upper floors handy on-site parking good

shower was quite powerful and the bedding was clean. great connection to wifi - had great speed.

wifi a little weak

parking was no problem

it was very easy to find, with quite alot of parking available

room was a great size for five of us, and the free wifif meant the kids all stayed entertained

lovely comfortable place that the kids loved

late breakfast available ud83dude01

room very comfortable and lovely to have a kitchen

staff good breakfast

excellent location and staff attentive. also free parking.

the receptionist took our car registration number and told us that we would not have to pay the parking fee

additionally ,we received penalty notice for parking on -site 60 ( 100 if not paid in 2 weeks)

now no bar, no kitchen, cold, definitely misrepresentation on the booking

no breakfast, kitchen being refurbished. dusty, bed and bathroom clean.

lots of free parking available around the park and walking distance to lark lane with lots of nice restaurants

safe parking and very quiet location

all very helpful and friendly, felt very looked after, free parking offered

spa facilities are great too and the location is so peaceful and quiet

we also were very pleased that the hotel was pet friendly

good wifi and location

having to go into pool with 13 and 10 yr old

room service was great & again helpful friendly staff

is a traditional hotel with a bar and a comfortable sitting room

very competitive bar prices for drinks, and a very calming, elegant, slow paced place to relax

they let us have an early check in

breakfast wasn't great

eat all you can breakfast and free parking at rear of hotel.

was very good as we had long days ahead of us at the open golf at hoylake, the second morning travelled to leeds

lack of alcohol in the bar for cocktails, not alot of choice of cereal

free parking. good public transport links.

parking was

sized room, comfy bed, ensuite good size, parking on site and included, didn't have breakfast but if you decide

private safe parking was an added bonus

please improve the wifi..it is woeful..

pet gripe: greeted with the overfamiliar

the hotel parking is wonderful and being adjacent to the shell garage is very convenient for motorists (most

parking. staff. area.

good continental breakfast included

the only thing we could think about was parking.

the hotel bar was quite small but provided a great facility to allow social interaction between all guests

one good thing i guess was that they worked to get us a bed in a room for our kids when the rooms we reserved

nice breakfast in the morning

wifi wasn t great

room service and glasses outside other rooms left for over 7 hrs before being collected

top breakfast, good location, great staff, good gym and pool

sky tv sports not a area set aside for kids with some boardgames, books, jigsaws and colouring activities like

loved the fact they had a play area for kids

easy access from the motorway. good parking , free of charge. room very good. would stay again.

staff were polite and helpful from reception to breakfast and bar staff couldn't fault anything

wifi (cloud) didn t work in the room, though i never asked if there was an alternative

everything rooms, restourant, parking

early check in arranged, good value for money.

the bed was extremely comfortable ,location to anfield was great and parking was fantastic

parking

clean warm and friendly staff. plenty of local parking and well placed bus routes to the city.

free parking was a bonus

free on street parking was brilliant

parking is on a nearby side street unless they have any tokens left for the adjacent street, which

breakfast included

filthy, the floors had never seen a mop, there is no secured parking by request or otherwise, no bar on site (

wifi is good and strong

good location, breakfast, cheap double room for two and friendly and helpful staff

wifi could ve been better

asonable

arrived at 1 and we couldn t book in till 3 the lady on reception said she would add us to the early check in

enjoyed the gym and food at the restaurant (just not the service by the rude young female

room service was over an hour but staff explained they just had a busy spell.

available at time of stay to take breakfast in but was advised on arrival of this and offer of room service for

location and was facilitated with a late check out which was very much appreciated

wifi was a bit sketchy and the hotel is on a fairly busy street.

sheet with some information about wifi code and shower switch would have been great

room service for breakfast was a lovely touch!

the big bed and spa bath

hotel was very clean and beautiful room (deluxe double with spa jacuzzi)

exceptional meal in piano bar and

could be hand soap in the bathroom/toilet and a kettle in the kitchen

we had drinks at bar which was fun

spa was fab despite the pool undergoing essential maintenance we still got to use the other

the fact i was only staying for one night so didn t get a chance to try out the gym etc.

spa was fab despite the pool undergoing essential maintenance we still got to use the other facilities

more importantly the wifi was very erratic and slow so very poor for a 4 star hotel pertaining to be good for

we used the spa and had a thermal experience

very clean and excellent comms. fantastic value. easy parking.

no parking. and the surrounding streets need a good clean

wifi wasn't super strong

room was spacious, spotless, had a large screen tv, wifi and tea/coffee facilities

it mentioned parking on the advert but there wasn't any

only a 2-minute walk to the stadium and perfect if bringing kids

2nd time staying at the arc and ideal location if you are attending a match with young kids

had a great set up in the bar downstairs with friendship bracelet making and music

the hotel catered for different tastes and my kids enjoyed the variety that was on offer

locator and cosy bar and restaurant

crying and banging from a neighbor room, which i didn't need before a full day ahead with my kids

value for money and pet friendly

the sofa bed has 2 mattresses on top of each other, so it was too soft for 2 kids to sleep on it

wifi worked

heating controls not immediately obvious so kids frozen in other room

i realise there was no kitchen but they could have supplied a package of something that didn t need cooking

the room is full of very cool and useful features along with a well stocked mini bar that had reasonable prices

was offered to pay for early check in but i had plans anyway

service staff friendly hotel was lovley and clean there was a mini bar in the room and prices are not bad at

service, nice room with plenty of coffee, fast wifi, good shower

member of staff was very accommodating, especially with the kids, and ensured we had everything we needed and

loved that they had a room that accommodated 2 adults & 4 kids because it’s hard to get that

with wifi connection at 1st but got there in the end

a nice sized room good bar great location for stadium you can t go wrong staying here also free parking

the shower wasnt very good. there wasnt any eateries in walking distance for kids

free view tv wasn t showing any channels, had to hook up to wifi and use netflix

only had wifi one day out of three

wifi, large room

the wifi doesn't work properly

mascara on the bedding. unable to connect to wifi. bathroom flooding when having a shower.

went to brownlows bar and found it to be a great bar for a drink or two and the lady behind the bar serving was

still brings all the good stuff you want in a hotel: safety, kindness, tea and coffee fixings, wifi, tv, great

wasn't any wifi available in the room but that is currently getting fixed

front door coming and going have to walk in to the bar but not to bad

was no wifi singnal reaching to the room at all

lovely to walk into a nice warm cosy bar area

nobody at the bar to check in for quite some time on arrival.

it was nice to have a cinema set up for the football and a gym

there's a constant hum/drone of noise, maybe air conditioning or laundry so its not a quiet nights sleep and

great room and hotel, loved the late check out

a selection off cocktails drinks and light meals was tucked away for a bit of fun be it a game of pool watching

wifi did not work

i wonder if this is a coincidence, or the staff at the canteen informed room service the guest as away and

1 barman on in castaways on a very busy night

early check in

location excellent ,reception staff brilliant. bar staff also excellent and very accomadating.

, friendly check in , received late check out which was great , lovely big halls and great location and having

a great hotel close to everything i needed could get the pool open though seems to be close the times i have

loved the fact that we could add on a package that got us breakfast, wifi, 2 free drinks and then late check

room was a goid size but my pet hate is that all hotels have minimum lights in the room

kitchen wasn't open in the afternoon/evening

tv and wifi reception was very glitchy

tv wifi signal dropped a few times

tea and coffee facilities were very good and the wifi was

breakfast requires some work. new chef and not all kitchen working well. all good really though.

were very tidy and included everything you will need even for just a couple nights,i tried out room service and

the kitchen quickly rectified this and didn t charge me for the mistake

gym could have being better equipped - adding in some more handles for the cable machines would be

beautiful and well equipped rooms. lovely bar and restaurant. friendly staff.

v helpful and friendly without being intrusive, excellent food in the evening restaurant and for breakfast,

just wifi is sometimes unstable

free luggage storage, and free wifi in rooms

no free wifi

very good breakfast, for free, like a preasant, for everybody.

rooms were clean and beds were super comfy, a lovely continental breakfast was included, good value for money

point i would make was to make the hotel's wifi code visible in the hotel room

early check in and late check out

there are no in-house laundry facilities.

selection of food for breakfast, something to suit everyone's taste

the rooms were comfortable, clean and had tv, wifi and tea making facilities

good wifi and location to be fair

fine for a couple but wouldn't be suitable with kids

was quite loud but we were waened as soon as we booked it as we traveled with 2 children, but kids slept thru

kids loved the bunk beds

loved the bunk bed alcoves for the kids. decor of room was lovely. all very clean.

parking, (extra security for motorbikes), comfortable bed, clean, very accommodating staff, walking

a drink back at hotel ud83dudc4d we will be going back for the price can't go wrong and free parking

maybe improve wifi

wifi could be better but not too bad

sometimes lower quality of wifi connection.

really nice hotel,good breakfast and in a good area.

upgraded our room, free bottle of wine and late check out

great location, good size rooms, small but well equipped gym

the bar and breakfast room were air conditioned so we were able to enjoy a drink and our breakfast in

loud music from the bar downstairs

debbie the receptionist was very very helpful , friendly and helped us for late check out cos we had stadium

gym was limited. some dumbbells would be a welcome addition

the breakfast was excellent

it was a lovely quiet hotel, used the mini gym on site which is fine for a weekend

the staff was very helpful, gave us early check in