the kitchen was well equipped and we cooked dinner and breakfast there were several sitting areas where we had meetings and informal sessions which

no gym or

breakfast was very generous and super quality

the fault was down to the waiter not writing the order down, the kitchen didn't get the correct order

not all staff were aware property had a

the hotel provided a kitchen for making drinks though

flexible with check in and check out, and helped us along the way, including with booking the spa service

house, great facilities and the breakfast was so good

beautiful and memorable breakfast-wonderful taste and amazing choices of food.

an amazing riverview and excellent breakfast.

our sofa bed wasn't made up for the kids

service was great arrived early and got a complimentary early check in restaurant staff amazing

room service

the breakfast was so awful i didnt let my kids eat it

superb with the kids, making them smile even at

we felt uneasy with young men hanging around at night and the bar next door

wifi was

music in the bar and communal areas, the bar facility closed too early at the weekend, the breakfast was pretty

gym and pool closed down

location for party at the golf club

a menu of what is available via room service would be good to have in the rooms

hotel bar food was delicious

live act i the bar the night i stayed my brother really enjoyed it

trish on the front desk and breakfast staff all brilliant

there was also parking

the wifi was almost non existent

hoping for a jacuzzi and some more spa extras but limited facilities available.

need a swimming pool

say the spa area was small with only a hot tub outside and a sauna

heated outdoor pool was brilliant breakfast was very good, plenty of choice

both are lovely and new but i d expect more - like a steam room and cold pool

wonderful courteous staff. great gym and pool etc. stunning setting. comp bikes available

spa was great, we booked a slot in advance and it was great that they had all the facilities like

was disappointing to return on our second night to find that the room had not been serviced and a room service tray had

nice spa and swimming pool, well equipped gym

the grounds are stunning in spring and the spa facilities like sauna and steam room are all free to

wifi was strong and easy to connect to, so overall it was good value for money and i would stay

the check-in was pretty quick and grovefield hotel had accepted our early check in

friendly and helpful staff - good breakfast - clean and tidy room

good selection of drinks at the bar

wifi was not good unfortunately and the remote/tv wouldn't work properly, perhaps new batteries

very comfortable hotel. lovely grounds. great pool and nice and warm for the kids.

wifi glitchy at times in some rooms

liked my everything about the hotel, clean towels everyday, room service easy to order lady very polite when bring the food

we used the gym, room service,

staff was fantastic across the board. pool/spa/gym great

the pool and spa are delightfully luxurious

tea-making facilities in the room meant that you had to pay an exorbitant rate for room service to get an early morning cuppa

staff were all friendly it was a beautiful setting the pool was gorgeous the gardens and estate were

lot of extra's services provided when asked) great breakfast great swimming pool & spa maybe even the best hotel in europe

the room service and the people working there they were so good

location with small double rooms and mega fast wifi

efficient and friendly, professional staff, great location, easy parking, relaxed setting, good

nice clean room, big car park, gym, delicious breakfast, positive and helpful members of staff

small gym adequate for me

the gym needs heavier weights

we asked for an early check in as we had a baby with us and they made sure our room was cleaned first

excellent dinner, lovely bar and outstanding english breakfast a jump in the past inside the pub

night cap on the landing was a lovely touch but there was no sloe gin left in the bottle and the bar said they had run out

amazing historic inn located in the centre of cookham, offers restaurant, bar with patio garden ideal on warm summer nights

location, rooms, bar and restaurant

free kids meals

the kids loved their 'kids checkin' area too

would be better value if pool and gym facilities were included in the cost.

got a cocktail list and would have loved a floater coffee which was also not on the bar list

the 7.45am room service call from the maid !

nice lounge with free food for kids which is really great

also set up for kids ud83dudd8d ud83dudcdaud83cudf7fud83eudd64 breakfast was tasty and hot too

breakfast: we were told no fried eggs or veggie sausages

comfy room and a great breakfast

the gym was a joke and smaller than the room

brilliant location, rooms immaculate- bar and pool area fantastic

free parking:

free parking and lots of it

parking and free wi-fi

the wifi was poor, constantly dropping connection due to a

the following morning we hadan early start so missed what looked like a great breakfast and the staff made us up a very welcome take away breakfast

the included breakfast was delicious

the phones were not working so when we tried to call for room service, nothing

though food was great)

friendly helpful staff great breakfast and appreciated free drink voucher in the nice little bar good location a couple of pubs and restaurants nearby and 5/10min walk into

i had to keep entering my email every day to access the wifi.

a late check out at 2pm being ihg members as taking part in the triathlon, which was agreed online

the staff were so friendly and couldn t do enough, great selection for breakfast and tasted great

some new curtains; it's not the hotel's fault but i had issues getting there as there was no free wifi at the train station and no maps, maybe the hotel has the power to improve that situation with

location, easy to walk to the castle and city centre *helpful friendly staff *clean rooms *good wifi *reasonably good

the wifi didn t work, which we brought to the attention of the manager

wifi was constantly chipping out and reconnecting i experience this in my room

the non existent wifi connection. it was supposed to be free but it didn't work.

it is a comfortable boutique inn with a nice bar that attracts tourists and locals and is in a quiet location

the wifi isn t great but i wouldn t say that s a reason to not stay

excellent food, breakfast and dinner

the ev charging of it has worked was extremely expensive compare to other locations and wasn t even

breakfast was great with lots of choice

wonderful supper and breakfast made with care

the breakfast was amazing

breakfast was lovely, my 9 year old daughter loved the pancake machine

the kids enjoyed their stay which is an achievement in

jacuzzi , gym and spa.

we caught up with friends in the bar that evening and next morning we joined each other for breakfast, both excellent service

the spa was out of use this weekend!

it would be handy if there was wifi in the rooms.

the welcoming staff, the great bar and pies, spacious and very clean room.

the welcome from the irish guy that was also serving at the pub bar was very friendly and personable

also, the wifi in the room could have been stronger

excellent wifi connection as well

phoned before we arrived and i was told to ask for a late check out when we arrived which i did

great breakfast the next morning

great staff. great breakfast choices a great hotel

black pudding at breakfast excerlant room service very good

lovely bar with great service

the bar was really well decorated and the staff were very attentive

they were wonderful to accommodate an early check in. we were so appreciative.

even though it says late night food there isn't great options for room service so make sure you eat before or bring snacks

location, great room service, room felt spacious, nice breakfast

wouldn't/couldn't accept cash to settle my room service bill.

car park, fresh milk, lovely bar area and it's an indian restaurant in the evening which i definitely would have booked if i

plenty of parking

attentive staff, plenty of parking, fresh decor good

late check out

the parking area space to fit my van and trailer. breakfast was lovely and friendly staff

we ordered room service and the food was brought up quickly

me places don't), so this is an added bonus

we were able to check in early

plenty of parking, ideal location with friendly staff and excellent restaurant

staff welcome upon arrival and room service food quality from the restaurant menu was absolutely outstanding

little selection of breakfast for all, kids entertained with football table and various games around the lobby

spacious and playful hotel for kids

fish fingers in my fish finger sandwich were cheap ones ud83dude48 the kids pizza was lovely

fantastic, making it a great base for a little getaway, loads of local restaurants but also hotel bar and food is great too

my daughter had a kids mac and cheese which was on point and well executed

use them there were board games too - even reception had magnetic letters to entertain the kids whilst checking in

next to impossible and tiring for family with kids

the apartment was perfect as it enable us to close the door and have 2 separate areas for the kids to settle and fall

i did request more at the bar but they never came

need to use the intercom to get buzzed in and only one elevator goes directly yo the 8th floor laundry room

on site ev charging is a great addition too

free parking

car parking was also immediately adjacent to the venue

struggled to find the wifi code.

great wifi and tv

free wifi

the reception and bar area are both welcoming spaces

with a hot bath and room service

room service close at the same time of the restaurant so i don't see the point to have room service

very friendly staff serving breakfast, & location is highly desirable

ev charging location to henley

the parking was awful

good rooms, lovely location, excellent breakfast.

friendly staff, clean, reasonably priced and great gym for the sunday morning

lots of parking

room and a delicious breakfast

biggest disappointment was very poor and intermittent wifi connection in the new rooms

was really big and comfortable bed was comfy to facilities in our room very good to good food breakfast choices very good

the hotel is amazing but the lesuire facilities they have are excellent for adults & kids

hotel is really nice in rooms and general areas such as restaurant, bar and areas to sit

loved the little outside bar overlooking the thames, could have enjoyed that ll day

windsor suite was beautiful and the bar and restaurant was lovely

lounge and bar areas were inviting and very comfortable

very happy there was a late room service

parking is a challenge but we spotted the overflow too late

all that was missing was kids ceral and kids food options.

super friendly staff, lovely rooms with comfy beds and nice decor and an absolutely fabulous breakfast that a trendy london brunch venue would be proud of

the family room had a sofa bed which the kids slept in

has a relaxing evening in the bar after a long journey

though i wasn't in need of such)

for 2 hours before i checked in and no ones answered then i had the same issue trying to book room service from the bedroom which took time for anyone to answer and i even tried the main line

wifi was down very inconvenient:

location and facilities gym

w to access wifi/room service menu/how to manage heating) some slippers with the robes would have been nice

friendly staff, lovely bar area and great outdoors

this hotel has been renovated and extended the grounds are exceptional there is ample car parking and as far as i am concerned there is nothing not to like

lots of young kids with no idea what they were doing and a few adults who didn t seem to care

lots of young kids with no idea what they were doing and a few adults who didn’t seem to care

great food and drinks at the cosy bar downstairs

bed was extremely comfortable, the staff were very pleasant, excellent parking and lovely

the inside of the kettle in room looked like it had seen better days, no bar open being refurbished

no bar lol

it was unfortunate not to have use of the bar and dining areas while they await a refurb.

hotel being refurbished which we were not aware of , no bar or food available.

free parking and wifi and very helpful staff, too, especially viv

gym and spa could do with an update, and the main room by the entrance was lovely but extremely

were advised during breakfast that there would be no additional charge however, during checkout we were charged for

service was second to none, the location was beautiful, spa relaxing and room service was excellent

hotel is gorgeous, spa is always spotless and food/drinks always of an exceptional standard

bar and restaurant fantastic

only downside was that there was a wedding on so it was quite loud at times & kids running around the dining room but the staff very quickly moved them out

free parking at the property was good convenient and plenty of room for kids to run around outside in the garden space

nice hotel, staff always helpful and welcoming. easy parking and easy to get to.

special mention to magda and the bar staff who all had impeccable manners and patience

location of hotel from stoke park golf club was good.

we were working close to the hotel and it was ideally located and had ample parking

the wifi was good, i was able to stream to my tablet in my room, the

wifi in the guesthouse, but there was wifi in the pub across the road

parking, helpful reception, clean room, good shower, quiet location, good bar staff, good food

the bar has a great atmosphere where you are made to feel welcome

free parking on site

location of the hotel is perfect for ascot races , the breakfast was delicious,booked a table for a meal ahead of going

hotel and bar were furnished to a high updated standard

tv and wifi rubbish

of parking

if there's the a little play room for little kids that would be fantastic .

almost 4 for a small bag of crisps, 6 for a bar of caramel chocolate, total rip off

ud83dudc47 awesome wifi 24/7 ,, it's commendable tooud83dudc4d the room is cool but i suggest if possible that the

polite, professional and very friendly room size was terrific room service very

massive tv. great surroundings. gym and swimming pool. nice room and bathroom

ended up parking on the other side of the hotel away from reception as main reception on arrival wasn t

30pm on the play ground, outdoor gym, football pitch and large outdoor grass areas

once when we stayed before we were in the pool and she helped my disabled son who was a bit distressed

the pool was free to use and again, clean and lovely

perfect location for attending wentworth golf course.

beautiful property and gardens stylish and spacious rooms amazing spa great bar excellent

gym facilities are the best i've ever seen

the food was amazing, the spa was fantastic, and we were lucky enough to have great weather, allowing us to enjoy the outdoor

i'd also expect someone coming around by the pool taking food/drink orders, but there is no service in the spa, which feels like a huge

spa and gym are were amazing

the fake flowers in the pool everywhere ud83dude48

will come back for me one day) but the kids had a blast in the pool- they woke up early morning to go again

charlie the excellent cocktail bar staff, and sean, they were all great

swimming pool and spa are perfect

the late service in the restaurants , and the room service .

there's nothing we disliked. we can't comment on the breakfast or the bar as we didn't order it.

plenty private parking space

breakfast, cosy historic building with traditional furniture, pictures and ornaments, adequate parking, feeling of security

large family room, clean, easy check out process and good parking access.

and friendly member of staff on reception, clean, fresh towels , free car parking, great

told room service

starting from check-in , customer service was excellent, service at the bar absolutely outsiding, food in thai restaurant was delicious with a great customer service;

room, loved the bar area and we ate in the thai restaurant the food was fantastic with very attentive service

later in the day, we relaxed with drinks by the pool, making the most of the sunshine and the calm atmosphere

room service would be nice and possibly more spa facilities/ options as there s not a lot to do

they brought over treats and even gave our kids a ball to play with as they were getting a little fidgety

the room was spacious, clean, with tea and coffee making facilities, and good wifi

comfortable and big a room. was warm. nice breakfast. clean.

wifi always connected very clean housekeeping staff very helpful overall in glad i chose this

they allowed early check in. the breakfast was great

room and facilities were very clean. good price for a hotel near heathrow. good wifi connection.

they've got free wifi and parking that's so off the charts, it's not just off the street, it's off the planet

the wifi was perfect and enabled me to catch up with all the matches i missed in wimbledon so very

:) free parking and my room was very quiet

access to m4 & m25, exceptionally helpful owner/operator, free/secure on-site parking, great free wifi

welcome, loved the gated secure parking at the rear

friendly welcome, proximity to heathrow, parking, very clean, and good price.

free wifi

d adults

really clean and comfortable room. staff very friendly and gave us an early check in

clean hotel, very peaceful stay, the pool/spa area was lovely, not too busy and very clean

closed on a sunday but it didn t even matter, we were able to sit in the lobby area with the kids and eat and drink and kids played, the staff gave them a goody bag which was christmas themed

the facilities are also great with a swimming pool and a gym

we were running late for the races but the hotel gave us an early check in, allowed us to ring ahead and order food for upon our arrival and upgraded our room

very nice room, hotel, location and secure parking

we didn t know if room service was an option or not, how to connect to the wifi or where breakfast was located

surroundings managed to take a great walk to windsor with the kids

extra charge on bill, card only payments. gentlemen serving in the bar needs a personality

loved the whole stay, the food, the staff's friendliness, the spa facilities everything was terrific

there was a huge selection for breakfast too

processed or prepared food - not good, bar staff great

the spa and gym facilities were good and it was overall a very pleasant stay

brought my wife to the hotel for a surprise anniversary spa getaway and though i had planned a few things, i needed the assistance of the hotel stay, who

close to airport and early check in

when i found our first room over the kitchen a tad noisy, we were moved without any fuss to a much more space and quiet room in the

sat with my 7 year old son in the restaurant and all throughout dinner could hear a man in the kitchen shouting and swearing in conversation and at people

the bar staff and waiting staff were lovely and friendly

bar was heaving, but the accommodation check in was clearly signed and although the staff were very

excellent breakfast

plus they had a kids menu but charging £18

plus they had a kids menu but charging 18

kids running in the corridor at 5am

also a leg press in the gym would be ace

bar area was relaxing with table n stools plus comfy sofas to relax & unwind reasonably priced bar

comfortable, warm, everything you need, staff exceptional, and breakfast brilliant, loved it

kids loved the food - evening meal and breakfast

excellent breakfast,extensive choice, help yourself buffet style on all items.

nice touch to offer kids a free hot chocolate

restricted timing for kids for swimming pool

on the bar was rude and lacked a sense of customer service

there were also lots of facilities eg a swimming pool and a large gym

kids swimming lessons going on

ich is probably town to corona virus) but kids were disappointed

breakfast was average and no late room service

the kids food was standard microwave fodder and the £16 burger and chips consisted of two wafer thin

all 4 kids were greeted with a lovely goodie bag with cookies, chocolate milk and games and activities

lots of facilities if you wanted to use line gym pool etc

family friendly hotel, amazing for kids

the restaurant and bar food were lovely with a good variety of choices and areas to sit including an outdoor terrace

car parking spa swimming pool

hotel staff at breakfast, swimming pool and spa lovely and warm with great spa facilities which we were not expecting

i had trouble with the wifi, and kept getting logged out, then later found an email to validate login, but even then it

the spa and pool were also excellent with above average facilities