staff, clean, breakfast

,parking is charged but is secure kitchen and bar open late with outdoor seating

the staff very helpful the room and play machine free fir kids too

screaming kids in room above us for 2 nights. sounded like they were unsupervised

the staff were very accommodating, and the breakfast was very good

the elevator need a good maintenance and breakfast more stock

complimentary buffet breakfast

there was a used soap bar in the shower

with the pandemic no bar no restaurant and hotel is not in a convenient spot for bars and

nice and quiet and good breakfast

wifi did not work

bad wifi conection in to the room

cleanliness, breakfast and the room

food from the room service was terrible and the bathroom was broken

everything. big rooms. nice staff , very friendly. amazing breakfast

friendliness of the staff, easy check-in, amenities, the bedroom and the incredible breakfast

very nice and varied breakfast

everything was fine, breakfast doesn’t have huge variations but few and very good products .

breakfast was delicious

more room to accommodate all for breakfast, but staff coped well

play area for kids

the pool area was nice and the breakfast was great

were old, i could hear traffic through the closed window all night long and food at breakfast and room service were very average

the so called spa

pool and jacuzzi open until 23

rooms, super clean, modern facilities, sound-proof rooms, vending machines in the premises, free parking, next to the highway

quiet area and free parking

fairly good value for money, stable wi-fi connection, large room and no problems with parking.

gym

surrounding area, very greeen :) -nice staff, clean bathroom, low price (for room service etc) -located in a schoolcomplex, you will have cafetaria, mensa etc in the area with

gym is small, however it still meets your basic needs

gym was not a gym at all, one trendmill which was occupied all the time (not surprisingly given the

gym awful. shower needed maintenance. no laundry service on weekends

very clean and spacious rooms. warm greeting and late check out possibility

staff is good we treated well i requested if we can have a early check inn and late check out we are happy we avail that service so that’s

stayed with my 3 kids and it was quite a hassle that we couldn't have 2 rooms connected to each other

ffee and cake), although official breakfast hours start only at 7 am

the driver of the shuttle to the airport was very nice and helpful to a single mom with 2 young kids who traveled with us

exceptional breakfast buffet. super clean bathroom with towel warmer.

great value for money. great quality and location. free parking on premises was awesome

location, close to my office swimming pool friendly staff

i'm referring to the ladies i've been served by: the restaurant was full and they offered me a room service with same menu as the restaurant

vid) it could be better maintained

gym and spa was not working which made us upset.

gym and pool was very good

lack of service, hard to get food, wifi did not work except lobby

restaurant closed on sunday and no room service contrary to the description.

also had asked for the gym to be opened

wifi was not perfect

no real gym.

also, there is a gym in the neighbouring building which i could use for free and where i worked out together with a

staff is very good and the gym is always a plus after a long day

very helpful staff and great breakfast!

the room is a tidy, compact studio that includes a small kitchen

kitchen in the room, speedy wifi, well breakfast (scrambled eggs, cheese, ham, cornflakes, fruits,

gym

calm nice gym comfortable rooms

the breakfast was really good

hotel exceptional for comfort, rooms, food, bar and parking

the breakfast was good the location is ok the room was good the staff where good

nice hotel in good location for us. free ev charging!

parking is spacious and enough room for a good wide car and low sports car, also ev charging for tesla only but ionity is nearby

needless to say, i went to a local bar the following night for some tapas and a few beers

on arrival we found the bar does not serve draft beer only wine and spirits and the cafe was closed being a sunday so

good bar for snacks, food, drinks

bar did not open until 20

very comfortable room service very good

there was some awful construction work and hotel was nice enough to not make me pay for my mini bar as a token of appreciation of my patience

good staff, bar food was ok. rooms very clean. gym was ok

e sole reason i was staying far from downtown), and that the gym

nice hotel very rich renovation gym and sauna available 24/7 nice reception good lobby

all the staff especially at the bar

staff were welcoming and breakfast was well organised

room service menu left something to be desired

the gym most of the equipment and as hotels go there was not much of it did not work that s the only

huge props to the room service and cleaning staff

wifi was slow but that's the only bad thing i can say

roof top swimming pool was very nice as well

amazing friendly stuff,great room,small but comfort gym.perfect for such priceud83dudc4d

hotel was really nice. little pool on roof to cool down and have a drink.

comfortable room, nice terrace

pool is small and shallow 90cm it would help if it is deeper also, it would be nice if it was

intermittent wifi connection inside the room, couldn't connect laptop or ipad.

internet worked well, but the wifi is not secure

everything you need including a very nice breakfast

breakfast is really nice with a variety of foods.

expensive, poor a/c, non exsistance free wifi!

breakfast was really good and more than enough choice

toiletries and breakfast

everything...and the breakfast was fully enjoyable. nothing but great service

no mini bar or fridge in the room ,very important !!!!!!!!!!!!!!!!!!!!!!

was an exceptional hotel, that offered a complete breakfast and nice customer service from all the stuff

spa and gym have been closed for a long time

there is a small supermarket 5 min walk for breakfast items

the gym is fantastic and the hotel is very well known among the professional football teams (an extra

the spa facilities were closed due to covid.

room are spatious enough to double as an apartment and the staff are extremely helpful

everything, gym, room, breakfasts, lounge and all, we stayed also during the power shortage and the team was

nice and fast check in and check out. rooms are nice and clean. room service is good

and the room was exceptional: good size, great bathroom, wonderful view, good facilities, small gym, good breakfast, nice bar

bottled water at bar does not have reusable tops and needs a bottle opener - very inconvenient.

that in that night of maintenance work and also requested an extra bed for the kids and sati only late at 2 pm the reception staff was very bad and treated

airport shuttle bus seduces also provided making transport cheap and easier

most things were good. location. staff. airport shuttle service, room.

a shuttle n bus is also available between the airport and the hotel

the rooms are great, the restaurant is delicious, the pool is a lovely addition, and the free water on a hot day is an absolute lifesaver

fabulous swimming pool

very clean hotel, with nice staff, they had free shuttle to the airport.

not many vegetarian options for room service

the concept of the connecting rooms is different but interesting for older kids

fantastic hotel with rooftop pool and excellent service

we didn't use the gym facilities but they looked wonderful

wifi was excruciatingly slow

the bar is closer in the weekend.

could not get room service.

service by the bar attendant julio was exceptional, he demonstrated genuine interest to serve us and he went

i had the wifi password for free

pool bar could do with updating but that's being a bit picky..

we had one day at the warner park , i made a sandwich for my kids, i left my bag on the chair at breakfast, going to toilet and when i came back the waiter ,

the pool was uber construction

just want to point out that the internet speed in the rooms was very slow, the gym is not maintained well as even the treadmill was not working

breakfast good, location too

breakfast was great and staff helpful , sadly no laundry service but i walked about 6 minutes to find a

after i went to reception to pay my bill and i asked if was the same price for adults and kids and she told me no kids is half price so she changed the bill

location was perfect / thanks for late check out

everything went well staff was helpfull for my kids

good bar food and welcoming staff

so towels)

early check in was possible complementary tea and coffee

gym could benefit from additional basic equipment like foam rollers, block, rubber bands, etc for a

no room service after 7 maybe

a bigger gym would be nice, but for running outside and then doing some weights it is ok.

breakfast was amazing!

the decor is beautiful, very child friendly but not overrun with kids, room was spacious, spotless, and very comfortable

triple room was spacious, our kid’s bed was set up beautifully, with a little towel and kids shampoo, lotion, etc

the pool was really good for family with kids

breakfast and food at the pool bar is fantastic. rooms spacious and nicely styled.

great location for transiting through madrid. bonus having bar on site and outside sitting space

the bar was closed when i arrived at 11 pm so i had to walk 15 minutes in order to find some food and

cleaners are perfect good snacks and food in restaurant miguel angel, experienced maitre and barman good prices at bar 24 hours front desk fast solutions to problems air conditioning at

gym access has to be granted separately in order for the room card to open the door

i would love to have a coffee machine at the property and the gym open earlier than 9am.

gym was out of service

gym needs to be reserved in advance in order to use

it was a little difficult to access the gym.

bar in the back of the place

the restaurant and the bar are perfect at night time

the bar was never busy as the prices were very expensive for this location.

service at the front desk exceptional service in the bar patio exceptional

the pool is not properly for children

the hotel is comfortable and well-equipped, with facilities like a swimming pool and gym

wifi in room, good location, supermarket round the corner, opposite popular madrid nightclub

to book our reservation for barcelona to avoid the hassle at the metro,breakfast buffet amazing pool& bar also the room&bathroom were spacious, on our second day after getting of the road there

clean and large room. small gym.

actual bathroom door so no privacy at all, no good restaurants/ bar nearby, quite expensive considerin the area eas far from central

room wasn't clean and wifi was damn slow. the gym was like a small room with two bycicles.

service at the bar was excellent and the bed was very comfortable.

gym was unusable, treadmill and bike were broken, dirty towels left lying around and the

bar fridge not plugged in, had to lift out to get to plug, took ages to cool down a kettle and cups

away from the city but not so much since you can ride the metro two blocks away, excellent room service

think it would have been nice to be able to access the hotel bar during the afternoon even for a cup of tea or coffee

no room service or breakfast service was available

the bar being refurbished

also i specifically chose this hotel for the pool spa features but no one told me it would be closed for maintenance during my stay

wonderful spa facilities, very comfy beds and one of the best breakfast's i've ever had!

access to the swimming pool and jacuzzi should always be complenatary

anazing breakfast

gym

the breakfast was ideal, offering a lot of options and the coffee was truly amazing

enjoyed its amenities and the breakfast was of the gods

location, excellent food, especially lunch and breakfast

room service was very efficient and friendly, everything i asked for was delivered in a timely

good value for money, clean, comfortable, room size and gym.

sometime there were some issues with the wifi but that was okey.

food in restaurant could be better, didn t use it. be good to have poor bar food

good value north of madrid center...easy access to airport and good wifi.

i was being very picky, i felt a little restricted in the choices on the bar menu and i think i would have struggled if my stay was longer than the weekend and probably not

i enjoyed a couple of nice restaurant meals and sitting at the small bar area with a beer watching football on a large screen tv

the pool is outdoor and seasonal, so it was closed

breakfast was excellent, with many options

wifi signal quality was poor, i was using better my 4g than the network provided for the hotel

hotel was clean and they had a very nice selection for breakfast

the pool opening times could have been longer..early morning

the pool was fantastic

the pool is not too deep, for an average sized person, except a depth to the half of the body

didn't use the swimming pool, but it looked clean and really appealing :) i loved the apple cider vinegar option n the

the pool can get quite crowded at opening hours, closing hours is sometimes better.

pool available

fast laundry service

no gym

gym was to small

good business hotel, with excellent quality of bed, good breakfast, and a nice gym.

gym hall îs very small

it would be great if they had room service other than breakfast

i needed a late check out as i was on a business trip with my baby and needed the room for the babysitter, the

my kids absolutely loved the selection at breakfast and it was a lovely atmosphere- the christmas

comfortable room - sufficiently spacious for family of 4 (2 adults + 2 kids) with double bed and sofa bed (sofa bed linen was already fitted, just needed to open it up) -

we were 2 adults and two kids and they treated us wonderfully

in the room there are all required things: wifi, a fridge, towels, glasses, 2 clean beds, a tv set, etc

breakfast friendly staff, helpful with kids good wifi connection close to metro station

breakfast friendly staff, helpful with kids good wifi connection close to metro station

wifi was good and the air conditioning worked well

breakfast friendly staff, helpful with kids good wifi connection close to metro station

nice bar area, comfy beds

its personnel at reception, the room space and cleanness, having an agreement with a very good gym at walking

i really enjoyed the gym

no swimming pool

bernabeu stadium by walking for 3-4 minutes only + the metro is in front of the stadium the room service the bathroom was very clean

st complimentary water in it)

the entrance into the hotel is fantastic, like in the pictures, very big, with colors

); - yummy breakfast; - they did a great job at keeping the room super clean; - thumbs up for the wifi and the complimentary water

she was helpful and very good with kids

nothing at all but some may miss a stocked mini bar

good wifi

the pool was really cool - air con was great - loved the lobby, spent most of my time there, its so

room service was great, staff very friendly, design was ok. close to the airport.

room service was a god send one tired evening

would be nice if room service had a late night service, everything closes at 11pm so if you arrive late, you will be

near the metro quiet area beds are the best wifi is wonderful modern facilities rooftop restaurant friendly staff

breakfast was amazing. and utilizing the luggage room

the rooms, lobby, restaurant and bar/pool are amazing.

small pool poor street access rowdy disco crowds

we tried calling room service about six times during the weekend, but no reply

spacious clean room, comfy bed and some privacy from the kids, good breakfast

not much at all, bar menu a bit limited but nothing else comes to mind

ordered room service which was tasty

it was overall very good.. friendly staff, nice room, great wifi

spacious clean room, comfy bed and some privacy from the kids, good breakfast

lack of room service after 11pm (arrived at 11.05...) (-)lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service (+) the was no room service option either (-)fact that room service was only available during restaurant hours

tries to save money by not puting water on a daily basis in your room and not changing the soap bar even if it is almost finished

lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service

most of the facilities were closed as the restaurant and the bar and this must be advise when you book

the staff at front desk and bar were really friendly, they made me feel l was valued as a guest

room service food not so great. cooked breakfast could be better as well.

a lady named victoria who delivered our room service was fabulous, very polite and friendly

couldn t fault the place - friendly staff, clean and comfortable, and ample underground parking (for free) (+)amazing , rooms , the stuff , quite and peaceful and free parking (+) - the parking lot is huge (+) free parking a bonus (+) everyone was exceptionally friendly, and the parking was simply fantastic right in the middle of the city center (+)easy access, free parking and friendly staff (+) nice and welcoming staff breakfast was rather good, with eggs, fruits, coffee and so on free parking excellent view (+) we left our car in their private parking, which is securely closed at night, and relied on public transportation (+)the room is wonderful, big and comfortable! and there is big parking underground!

no restaurant, room service or bar facility after breakfast, not really good enough for a four star hotel

the hotel also has a lovely bar where we enjoyed relaxing after a long day of exploring

place, comfortable rooms with balcony, tasty breakfast, possibility of car parking, swimming pool, free taxi from the airport

staff excellent and pool area on roof clean and has bar and music

price for a breakfast especially for kids and which the bacon and eggs where cold!

wifi is really good in this hotel especially if you need to work

gym is very poor could be improve and wormer

were noise in the hotel on the night, but that is maybe because there were some families with kids checked in

corridors are coming down, carpets with marks of bleachs and bottom of the doors damaged the wifi unbelievably

she did not provide/mention about wifi information when check in

breakfast

very small gym.

the gym is very much non existent

room service etc

facilities are basic - small gym, no pool, tv channels basic and no english channels

the gym is missing a lot of weights

room was clean and fresh when i arrived, large room table, working wifi, large bathroom

place to stay, probably will be better in the summer as is have swimming pool, train station is close, and lidl

wifi was good, breakfast was good, airport shuttle was very good

reception and room service were great!

the breakfast menu was very good and appetising. and a great choice of food

had a shuttle to airport

convenient shuttle bus times to and from madrid airport

was excellent- comfort of the room, nice bathroom facilities, excellent wifi, great location

we spent the afternoon in the pool

pool and bar opening hours wasn t till 11.

no restaurant or bar at the hotel but many bars, cafes etc

connecting door between the rooms, so if you have small kids it is a problem

comfortable, good size room, grab bar in tub which has often been missing in other places i stayed

that had no switch for so had to remain on all night which is not ideal for light sleepers and kids

rooms a bit tired. shame no bar / restaurant.

a place that serves room service and has a full service facility should help with bags

the spanish room service couldn t understand our requests in english

room service excellent

was excellent; if you are traveling with kids, there is a park next to the hotel

the room was very nice and room service is prompt.

no laundry facilities

laundry service provided and the breakfast options were not that great

liked everything about the hotel: a proximity to the airport, quick check-in, cozy bar downstairs

the laundry mat was near by

i loved how late check out was an option !!!

the wifi you have to ask them to connect, and at 5 am the day of checkout it was already down

the bar hours were a little short and out of 5 nights only able to visit once.

wifi reception in my room 210 was very poor and erratic

breakfast was delicious and varied

breakfast adequate though

very nice and very clean also the food from 11 am until breakfast is free

the gym is also really good

they have a 24 hour gym with circuit training routines available for you to make your own workout

the gym is phenomenal and even has some workouts posted for guests to try

flight arrived very early in morning and we were able to check in early as well as arrange for late check out

the town has plenty of public spaces, many play grounds for kids, rich in dining spots

didn’t eat here but meet friends later at the bar for a drink and that was very good (nice white wine) access to wi-fi really easy and

mini bar was not mentioned in room facilities but we as a family we need it so i recommend it

service, cleanliness, bar and restaurant

because my kids loved the place

one even offered to make me a breakfast

location clean very good breakfast

everything was good. there was a very small fitness room but it was fine to exercise a bit

kids was looking for swimming pool

could be more leg machines in the fitness room as the machines were cardio and upper body /

excellent breakfast - great choice and variety

very clean and comfortable , all the facilities included (gym, pool, the food ) (+) small gym and pool included (-)gym should have towels and water bottles (+) the view from the room was good and the gym was also a bonus

rooms and bar area really good

room service was until 22:30 and bar and restourant was closed at that time

really enjoyed breakfast

wifi was also very good

swimming pool too crowded

ich i didn t use but did check out, and it looked good)

are closed, especially at breakfast),

the pool and bar area is really lush, and the breakfast service is amazing

nothing really - bar a bit boring

nice room (suite with terrace and jacuzzi), proper room service. (-)room service option was way below standard of hotel (+)all was great! only the room service wasn't great. (-) the room service is not managed by the hotel and it takes very long time to get your order (-)the hotel restaurant is still closed due to covid, so room service was not possible (-)no dining room service in the evening. (-)can't order room service until 2300 (-) although room service for dinners was available, for a solo traveller in a twin room there would be space at (-) also room service was from an outside provider, which was late by about an hour, not impressed, not 4

in the bar one evening, i spilt my drink

the situation for the following night, and they upgraded me to a suite and did not charge me for breakfast

it doesn t a gym, pool nor a bar.

there was a gym

both the downstairs bar

some wifi instability and windows that do not pernit to be outdoors, even having a balcony.

the stay was good but the hotel little bit too far from the center of madrid and the early check in was 75 i enjoyed my stay in madrid if you re going to watch a match wait for

good breakfast selection

wifi not working 4 days ...

room service food was not that great!

gym facilities too restricted

gym could use an update

staff was great. location is acceptable, near metro. gym is small. price is high.

the room service let us wait for more than an hour, after which their service was not needed anymore,

the rooms were clean, the bar staff were especially helpful

price point and bar wasn't expensive either

staff at the reception and bar comfortable room location is easy reachable by car

nsidering it is madrid), garage is a bit

location is great and the hotel bar too :)