parking was great, my room was the furthest from the bar so i was not disturbed

the food, coffee and bar were great, lovely relaxed atmosphere

excellent location. really nice little bar with good food.

the hotel unfortunately didn't have a restaurant, only bar and snacks

the bar is a little disappointing

felipe at the bar was friendly and professional

“roomy” lovely balcony overlooking the sea excellent shower large beds great cafe bar good selection of continental

coffee was however available at the bar and on demand

maybe in the height of the season, the bar nside the hotel would be open

the tapas bar downstairs, solaro, has heavy 50s rock music playing constantly, round and round on the disc

we travelled with two kids and two doggies

exceptional location helpful staff excellent breakfast

also breakfast does not start until 7

the room was comfortable and very nice for my kids (they slept in a bunk bed that they loved)

is 14 euros a day and breakfast 12euro when you book in or 14 euros if you want it in the morning this is for continental

bar again beautiful but again staff just need a bit more training

surroundings staff simply brilliant breakfast choice incredible attention to detail staff anticipate your every requirement, car was at

we had a magnificent breakfast on the terrace overlooking the harbour. very special.

bell staff and bar staff were hit and miss

view is wonderful, staff was very professional, room was well appointed, beds were comfy and the breakfast was divine

location is good - near the port, in which restaurants and bars are located

location, bedroom, bar ..free parking

very relaxed atmosphere for what is quite a busy bar area

the snack bar was busy with local people having lunch when we arrived and we enjoyed some delicious

also late check out 12:00 which a big bonus

restaurant was great. the staff was quite friendly and helpful. room service was very good.

had room service as we were tired superb food and pleasant

room was excellent and superb wifi connection

restaurant food was incredible as was breakfast

the staff was great & very nice restaurant/ bar there, too

pool gardens fact that it was very very dog friendly . house location

nice garden and pool. close to bilbao. bathroom brand new and clean.

the pool was lovely as well

pool not available, but present on photos

nice place in the middle of nature, they provide all sorts of facilities (barbecue, pool, huge common terrace, another huge covered terrace, a lot of other places with couches and tv

really, could have done with more staff on in the evning to cope with the bar and restaurant

for late check out only 5 per hour up til 5pm if required

the hotel also had it's own restaurant and bar so you can rest if you don't feel like exploring

hotel location, cleaning wifi

wifi was not good enough to support streaming or downloading tv shows

in addition the bar and restaurant staff were terrific, particularly the two slightly older servers who we assumed

location and bar / restaurant

good wifi

exceptionally comfy beds, good wifi in room, super friendly staff and great location.

the location on the river was very good and the wifi worked very well.

breakfast was very good

breakfast was a small buffet but nice quality food

clean, excellent breakfast

breakfast was good

good parking facilities good continental breakfast included in the price

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

no food or bar facilities, closed down

bar & restaurant in building, so all convenient

the bar was lively

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

several things: - wifi didn't reach our room and because they were out of space

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

lobby area and bar huge room nice bed and clean linen bus stop right outside train 15 minutes

when we reached the hotel we asked for cutlery from the bar counter unfortunately, it was not properly cleaned or polished

waited at the bar for ages for a drink but gave up and went to bed

seating at bar table uncomfortable for evening meal

the bar and good were great both in choices and prices, the food quality was very good

rooms, good shower, good breakfast with late check out

the breakfast was from a wide variety and delicious

bar and restaurant on site, both available until 11pm

great pool and outside bar area

kids where very disappointed they couldn't swim

the bar staff were helpful and we had an enjoyable evening meal

swimming pool as a bonus

bar and restaurant on site

paid extra because i was traveling with my kids who are 20 years old

stay before catching an early flight: clean and comfortable room with necessary facilities, good breakfast and short distance to the airport

the room is big enough to put your luggage comfortably, the little bar downstairs is very

great location, close to the airport with free shuttle service.

convenient to have in the room, it was set up on a lower shelf which is not great with little kids

location for the airport with a great shuttle service

note that there is no mini bar with fridge in the rooms (we wanted to put cheese into it)

free shuttle service even as early as 5

beautiful, well priced and location. free shuttle from and to the airport. staff was fantastic

could be richer, was missing a bar where you can have a small bite

was a very comfortable golf hotel with ample parking which was outside and easily accessible

it sits on a hill on a golf course and has great views

the pool was an extra bonus and a good temperature

the staff were very helpful and friendly and we enjoyed the bar setting

palace in the middle of of a golf course conveniently located close to the airport with a very good

the accommodation is excellent and the breakfast was very good

the kitchen has everything you might need

the peace and quiet, the breakfast and the staff.

very nice, cosy, modern and spacious apartment with all you need, quiet and lovely pool area, very delicious breakfast, very friendly staff, lovely location between the

rooms with a little kitchen, everything is new

he helped me find a place to do my laundry and gave me suggestions on where to eat and where to shop for some specific items i was

of room service/food options close by

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

friendly staff, early check in, comfortable room. very close to guggenheim museum.

no room service to order some food

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

no breakfast buffet restaurant, only a spanish style bar

helpful receptionists and bar staff

excellent. just loud music from bar opposite.

helpful reception and bar staff free airport transit

room service food was poor and cold

wifi in the room is abominable

wifi was not working/available at all in the hotel during our stay.

pool is rather small - no place to sit while the kids

wifi works fine

thout password) worked though i had to go back down and ask about it

great bar serving very reasonably priced food

lady in reception and running the bar in the evening was excellent

wifi good

there is a nice free parking

a little bit outdated and size of the room on the small side when the sofa was opened for the kids to sleep

kids screaming in the hallway which the hotel can t control but yes a bit noisy

wifi could be better

a kettle with tea bags, coffee sachets and plenty of free toiletries, had a safe and laundry service

i got the same excellent service from the restaurant staff and room service

the location is perfect, comfiest beds, staff is very professional, brand new facilities

breakfast was perfect, especially the guggenheim museum view

was a bit expensive but worth it)

room, spatious and comfortable location is perfect rooftop wonderfull great gym and

great rooftop bar to enjoy the sunset

in the hotel is gym 24/7 and wellness and spa

ur it yourself + write down what you had) in the beautiful lobby after our baby fell asleep

only downfall i think the hotel has is the gym

excellent location and fantastic breakfast

we loved: the honesty bar in the lounge area, rooms were comfortable with a nice view, the breakfast was top quality and

irport shuttle), comfortable bed, nice pillows, big room, kettle and coffee machine, good wifi

there is a good gym on the roof

gym was clean with good selection

room service does not serve the full menu 24/7

of wine and 2 glasses, nicely presented as though they were complementary, until we saw the mini bar menu tucked underneath

breakfast and room service really good

no food available, not even room service after 2300

unable to connect to wifi

wifi wasnt working real well, also parking wasnt included

wifi in the room was not consistent, really poor

wifi was fast and reliable

patchy wifi inconsistent ac

had a room service issue sadly

area was a little smaller than expected based on photos - however it was still very nice and the kids enjoyed it

we enjoyed the gym and the pool

the staff were friendly and professional and the gym was super

had emailed about early check in due to an early flight with a child

clean, great location, comfy rooms and a lovely gym

and breakfast were not included in the price and we had to purchase 2 rooms for 2 adults and 3 kids costing over 300 euro

the included breakfast was good as was the salad we had in the bar one evening

no residents bar once it is closed

location of the hotel, closeness to guggenheim museum, the river, kids playground, funicular and train

it has a small gym and sauna

hotel was very good and the service of their staff ( oksana at the front desk and ruben at the bar ) made our stay very pleasant

the bar shut at 10.30 pm and we would have liked to stay later

wifi

clean, comfortable, good wifi, as would expect from this class of hotel

quick room service at dinner time

a slightly late check out was accommodated and luggage stored until my departure time

restaurant only serves room service

breakfast choice was huge

modern and clean, great position, comfortable beds, very nice breakfast and the most pleasant staff we have ever come across

room service was below par the shower had mold on the sides and the drain was semi clogged and

clean, friendly staff, perfect location, gym 24 hours by your room key.

super hotel with very good breakfast, gym, surroundings etc. nice staff

free wifi

enjoyed the bar downstairs a couple days too

and seems there are kids that time also they're running in the hallway

spa in house

the spa was fabulous

wifi connection was strong and reliable

great location for restaurants and the guggenheim. very comfy room. good service and good gym.

wifi was free and stable

if your children wish to eat dinner before 8pm your stuck with limited room service options

our friends' kids had a great time exploring the space

the room was very comfortable and clean, and the room service quite fast

i was with my family my kids and it was really unconfortable to sleep at 40 degree celcius

were upgraded to a deluxe room with free access to the sky bar, free soft drinks and free laundry

many little presents for parents and kids

the rooftop bar was amazing and we loved the local pintxos bars!

we ordered a pizza through room service

size room, bed, room service

time of gym ( from 10 am) is not guest friendly

early check in helpful as we arrived on early boat at santander

not far from city center. has a gym.

everything was great. there is a very nice bar and restaurant on top.

wifi works well

restaurant & room service & bar on the rooftop

pay for the pool

originally we planned to use the pool and gym, however, the pool was very small and as the gym was in the basement with no natural light it

thought that the rooms were supposed to have air conditioning and i thought there was going to be room service

i had to work for a while and the wifi was good

bright and clean room and bathroom with very fast wifi

the day, so i was pleased to know the hotel had a working space with refill coffee and strong wifi

the wifi worked well

bar was well stocked with friendly staff

very late check in and easy to organise a late check out (2pm) (+) option for late check out ( 25 extra)

laundry service, while expensive, was one day service at no extra charge

the room was too hot and when we opened window got noise from the terrace bar below

r brunch) and it was delicious/fantastic

location not great, expensive

breakfast fabulous location close to underground and tram and walking distance to the old town

no kettle in the room , had to ask for a corkscrew. gym off site

nice clean hotel with free usage of a really good gym down the road.

breakfast brunch was worth it for each day

parking could be a challenge depending on the number of hotel guests, and guests at the restaurant

location, tranquil setting, with ample free parking

you don t have to pay a lot for breakfast as you can dine quite well in the bar as well

free parking, nice and confortable room, nice and quite area, well designed landscape, full bath

lively bar and restaurant

24hr reception and bar area an big advantage

, hand towels, bar soap, shampoo &

great location in the city center. very good breakfast with wide choice of food.

ate in the bar rather than having to eat in the room with

as we sat there in the bar to have breakfast, we asked to lower down the music and it was no problem at all

it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :) in our case,

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

gym is essential to me and it's quite good, even provide water and snacks

hotel was in an excellent location close to everything and great for traveling with kids

they also managed to accommodate my request for an early check in

very nice service, clean and comfortable room with kids, thank you very much :)

and staff very kind providing ice repeatedly for friends injured wrist, giving a complimentary late check out after we were up all night at the hospital

fantastic location, comfortable beds, great staff and a lovely breakfast.

location and great breakfast!

there are lots of restaurants and shops around the area and there s also a self service laundry shop (autolavanderia adei) 3 minutes walk if you need to get rid of the dirty laundry in (+) due to noise disruptions, they cleared the fees of a laundry service that i had ordered to compensate (-) everything in hot laundry

nadia also gave us some gifts for our kids and was always going beyond to help us with our little one

great breakfast and really friendly staff

the hotel has a nice lobby and a small bar for a quick morning coffee or evening drink

i loved that they had a gym and 24/7 bar

really had to search to find something negative however one night i ordered a burger in the bar & it wasn’t cooked enough so i didn’t eat it

everything is spotlessly clean; the staff are all lovely (and kindly spoke english); the 24 hour bar / cafe is great

24-hour bar and gym availability

tra 20 /day, but more than

think food bought at bar should be allowed to be eaten at pool

gym, pool, lobby and room- all was great and service was all perfect

great service and the spa is very good.

the indoor pool is in the health complex next door, is 20 euros per person, and kids

the lobby is fab and nice little bar area

was spatious with fold down bunks for the kids and comfy beds

hotel, large clean comfortable room, good wifi

hotel was good value for money if you travel with kids

everything was great. kids friendly hotel

wanted to use the pool, but we needed a swimming cap and flip-flops

the pool was amazing and the location too.

it was also stated that the spa and pool where included just to find out that the jacuzzi had to be paid separately and the pool was by

there was no hot tub or jacuzzi, just a small pool which was not available and didn't look clean

has a nice cold pool to refresh after a long walk

in both cases, a large room with all facilities of this class of hotel, clean, comfy, good wifi

would be nice if they had a lounge/bar area with more subdued lighting

mini bar not replenished.

the wifi could be better.

the staff were super friendly and helpful