wifi speed in our end-of-the-hallway room.

the bar downstairs is a bit plain looking - could do with a renovation maybe

the 2nd night we ate in the bar which was much more lively and served tapas dishes

breakfast was excellent the bar was excellent overall a very enjoyable stay

the bar area could be a bit more comfortable

it was also stated that the spa and pool where included just to find out that the jacuzzi had to be paid separately and the pool was by

the pool was amazing and the location too.

there was no hot tub or jacuzzi, just a small pool which was not available and didn't look clean

wanted to use the pool, but we needed a swimming cap and flip-flops

has a nice cold pool to refresh after a long walk

the breakfast contained a very good selection that should suit all tastes

breakfast was a small buffet but nice quality food

breakfast was very good

breakfast was good

breakfast selection was very good

the hotel wifi was fast and everything worked well

wifi was not good enough to support streaming or downloading tv shows

the fact we arrived sunday the restaurant and bar was closed

it also offers a fine (but more expensive) a la carte menu and a decent room service menu (-)in room offer of tea, coffee, water etc was poor, and room service expensive. (-)the restaurant should offer room service for evening meals. helpful if travelling with a dog, (+) dog friendly and good room service (-)could not use the restaurant or the bar or get room service (-)done by your pets - never had to do this before an extra 10 for each dog charged offered room service but didn t answer phone underground parking spaces a bit (-)no coffee/snack facilities. room service food was not good. chips not cooked, chicken burnt (-) no room service and no table in restaurant lunch or evening as there was a fiesta on sunday (+)club sandwich via room service was amazing however the chips were fried so much they were impossible to eat the (-)so had to sit in the room with her all afternoon and night as weather wasn't good and had to get room

a late check out was 5 per hour also

beautiful sea and beach views. great bar downstairs, open until excellent staff.

the tapas bar downstairs, solaro, has heavy 50s rock music playing constantly, round and round on the disc

“roomy” lovely balcony overlooking the sea excellent shower large beds great cafe bar good selection of continental

allowed early check in

small hotel 22 great rooms great staff and a choice of 3-4 great restaurants ‘ good friendly bar ‘ great location ‘ plenty going on round the port area 250 mtrs down the

the breakfast is very good there.

was 12,5€ extra pax and 7) for kids

exceptional location helpful staff excellent breakfast

the room was comfortable and very nice for my kids (they slept in a bunk bed that they loved)

breakfast is a little expensive

staff organised complimentary secure parking for my ferrari in their garage

very friendly staff, beautiful location and atmosphere. nice swimming pool.

occasionally have bar tender stop by pool and ask guest if they need drink

had lunch by the pool which was very average my ceaser salad had little fried chicken nuggets rather than fresh

private on-site open air parking

wifi was good and easy to access

high-speed wifi very nice personnell complimentary coffee machine in the

in addition the bar and restaurant staff were terrific, particularly the two slightly older servers who we assumed

good wifi

fabulous location, beautiful room, clean, great bar area and terrace

the staff were friendly and despite the global wifi meltdown checked us in efficiently

wifi in the room at all, staff overworked and consequently quite rude very noisy, what a

wifi not functioning, no attempt to get it fixed

poor breakfast and poor wifi

old fashion room. no wifi in the room. very expensive room, not worth the price.

great food locations nearby and breakfast, room

nice bar area and pretty good

lively bar/restaurant with good bar menu

room was well laid out, modern, modern tv and great wifi

breakfast was very continental but tasty

the snack bar was busy with local people having lunch when we arrived and we enjoyed some delicious

also late check out 12:00 which a big bonus

style-on the whole friendly staff-bar prices,especially bar meals, fantastic quality at very good prices

location is good - near the port, in which restaurants and bars are located

very relaxed atmosphere for what is quite a busy bar area

breakfast is croissants, pastries, yoghurt, and an assortment of jams and pate, etc

simple breakfast in soothing garden

great location on the camino; wonderful breakfast; fast laundry service.

beds, having breakfast in the lovely garden, we where allowed to park our motorcycles inside the gates by the

breakfast tray in garden was judged perfectly location next to sea great quiet street parking good

good location. nice bar area. staff friendly.

nice clean room with a good breakfast.

i also liked the small breakfast buffet and the dinner i had

we enjoyed a couple of drinks at the bar before having the set menu dinner in the restaurant

didn't have breakfast.

parking the car was a bit of a problem, accessed from the side of the main building down a steep

good, excellent location for the beach and surfing, good bar and garden, overlooking the bay, friendly staff

the bar is a little disappointing

parking was great, my room was the furthest from the bar so i was not disturbed

the food, coffee and bar were great, lovely relaxed atmosphere

drink too expensive. people not using bar as prices too dear

relaxed atmosphere after a day of driving staff were friendly and accommodating especially the bar

breakfast great, dog friendly hotel

location, clean, staff very friendly and helpful. breakfast great selection.

parking is also excellent (and free) provided you get there earlier enough

no food or bar facilities, closed down

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

bar & restaurant in building, so all convenient

the bar was lively

only slight negative was lack of shade around the pool.

beds, quiet and clean room, helpful staff, nice view at swimming pool, amazing swimming pool with friendly

we had a great time when our sons visited with the grandchildren in the bar and the kids room

great pool and outside bar area

no children's menu/not much for kids to eat

lovely room with comfortable bed, great shower and good wifi

good for the ferry, the room was excellent, the bar and restaurant attached were great and there was another bar and restaurant over the road

good location for ferry ports or general area, easy parking

breakfast was great. the staff in the hotel and restaurant were friendly and helpful.

proximity to the ferry port. bike parking at rear.

hotel and to the covid-19 restrictions, but it seemed to have a variety of them

restaurant not open for dinner. bar food and breakfast over priced

washing no machine meant we could get laundry done

pool and sauna a nice extra

the pool facilities were poor

this was disappointing along with the fact that the room service did not include having the cups and glasses cleaned except of a weekend, which i am

a little bit outdated and size of the room on the small side when the sofa was opened for the kids to sleep

the bed for the kids was not so good and their room lacked air-conditioning

theyve thought of everything from a fantastic kiddies' corner on low tables so the kids can help themselves to a bloody mary station for adults

hotel a bit tried, unfortuately due to covid no facilities available except room service

of room service/food options close by

no room service to order some food

he helped me find a place to do my laundry and gave me suggestions on where to eat and where to shop for some specific items i was

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

friendly staff, early check in, comfortable room. very close to guggenheim museum.

a slightly late check out was accommodated and luggage stored until my departure time

room service food was quite average

the room service didn't work, even going through reception

r hotel standards) tv screen, very fast wifi, nice view over the stadium and cityscape

good, clean facilities with room service

fi)

asking 10 eur extra for better quality wifi is exaggerated

the room service food was quite poor considering the quality of the main restaurant

good gym and average breakfeast

room service was excellent and front of house people could not have done anything else for

early check in

friendly staff, also towards our kids

swiming pool and the sauna create good moments of relaxation, very good location, a lot of design details

room, location, wifi

good wifi, clean room and helpful staff, location just off the main street ok

especially the gym with complimentary fruit and water

spacious room and well equipped gym

the breakfast was really good too

great location, close to center, modern hotel, nice and new bathrooms, great gym

the included breakfast was good as was the salad we had in the bar one evening

area was a little smaller than expected based on photos - however it was still very nice and the kids enjoyed it

we enjoyed the gym and the pool

location, the comfort of the room

patchy wifi inconsistent ac

the roof top pool was much smaller than it looks with a few sun loungers on the small terrace

a short walk to the guggenheim museum in one direction and the old town bar district in the other

walk to guggenheim very stylish design - room very comfortable staff are exceptionally helpful breakfast was

room service was excellent

very good breakfast, very comfy pillows, helpful staff and good location

t there was a conference on) and poor bar area

very good room service and a comfortable room

i tried to order their 24 hr room service

strong wifi

the location and the staff were fantastic! i also appreciated that there was room service.

the breakfast was varied and delicious

they are better suited for older kids

staff in reception and the bar were so accommodating, storing our baggage for us while we attended an event and also allowing

i was with my family my kids and it was really unconfortable to sleep at 40 degree celcius

specialty neck pillow was accidentally sent to the laundry and lost

many little presents for parents and kids

nice and clean gym and spa area, spacious and clean room, walking distance to museums, old town, with a variety of

the gym was amazing and the breakfast/view of the guggenheim in the morning was worth the trip alone

breakfast was perfect, especially the guggenheim museum view

fast room service, every request is done in a few minutes

loved that the hotel is across the street from the guggenheim! loved the room service!

laundry service, while expensive, was one day service at no extra charge

shower, and bathtub were too old room service

very late check in and easy to organise a late check out (2pm) (+) option for late check out ( 25 extra)

there was a strike from the cleaning service during my stay...no room service...no fresh towels

breakfast, lovely courtyard with some green plants, food available at the bar at all

room service

wifi connection was strong and reliable

the hotel bar was not great, wouldn't stay for a drink there. better places around town.

excellent local café around the corner for coffee and breakfast

great location for restaurants and the guggenheim. very comfy room. good service and good gym.

would have liked interconnecting room for the kids.

breakfast was great

24hr reception and bar area an big advantage

location and excellent breakfast

more variety at breakfast however i was satisfied. no orange juice on 2 mornings.

everything was great location , room service , restaurant, staff all perfect fabulous breakfast

gym equipment was very old

unable to connect to wifi

the restaurant & bar staff also is very friendly & the chef is excellent

the smile and attitude of the staff, reception, bar and housekeeping was impressive

hotel well located, not far from the old town and city centre. small but equipped gym.

i loved that they had a gym and 24/7 bar

the coffee lounge/gym were also of a high standard

did not have time to try gym but it seemed nice

the gym is fantastic

they even allowed me access to their gym shower off-hours because i flew

hotel was very good and the service of their staff ( oksana at the front desk and ruben at the bar ) made our stay very pleasant

location of the hotel, closeness to guggenheim museum, the river, kids playground, funicular and train

the hotel has an attached bar so we were able to get a mid afternoon snack and coffee

no residents bar once it is closed

eat coffee and juices, high quality food), nice bar -

the bar was very nice as well as the room service

perhaps book spa treatments before arrival?

breakfast was perfect with good quality food

it was difficult to get access to the spa but that s my fault for not prebooking.

bright and clean room and bathroom with very fast wifi

close to city center, almost everything within walking distance, staff was polite and helpful, wifi fast and stable

the wifi worked well

wifi was a bit sporadic

i had to work for a while and the wifi was good

hotel staff was very welcoming and also gave us early check in, and gave information about the area

used the laundry service twice and both times we received our garments back already in the afternoon: this

breakfast tea in the rooms, please, ( as well as those (-)breakfast was a little overpriced (+)really nice, good breakfast, good staff, early check in and late check out, good location (-)breakfast expensive (+)room, very comfortable bed, great location and fantastic breakfast (+) everything was great, location, facilities, and breakfast (+)and well equipped rooms, kind service, large selection of breakfast (+) one feature i really appreciated was a choice between a full breakfast buffet for 11 or a lighter fare of coffee, juice and either croissant or potato (+)very comfortable rooms and the staff wsas very helpful and the breakfast was very elaborate.

really nice, good breakfast, good staff, early check in and late check out, good location

rarity in spanish hotels because, i

pool not open

- very friendly staff that spoke good english - ambience of the hotel and the room itself - gym and spa

pay for the pool

property was great, finishes were excellent, rooftop was lovely and pool / gym space was good

mini bar was locked and no wifi, which they will leave you to find out yourself so by 20:00it will be impossible for you to

room service was below par the shower had mold on the sides and the drain was semi clogged and

gym was

is amazing, rooms are big, comfortable, and clean, there's a small gym

location, the staff, the room, the breakfast and the general ambience of the hotel were all excellent

super hotel with very good breakfast, gym, surroundings etc. nice staff

staff was friendly and room service meant that my bed was cleaned very quickly.

sco viejo), spacious and comfortable room, delicious breakfast with wide range of selection

great location in the old town. great sized rooms and breakfast was fantastic

good location in old town of the city

beautiful breakfast

an early check in for us which was nice, easy check in and out, location is excellent,

location. room service was very good

roof top bar wasn t open :

the bed was a bit hard for me, also it could do with room service.

a special commendation to all staff especially at reception and the bar lounge area

it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :) in our case,

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

gym was additional cost, didn't like that

comfortable bed spotless room and hotel in general very kind and polite service the gym, spa and swimming pool facilities are the best we've ever seen

gym facility

gym and spa are excellent

great place! the only thing is the wifi was unstable and really slow

again this may not be a surprise to most, but we brought along three little kids, and that was a long timme for them to wait to eat

room service only until 11pm, no ice machine for guests

staff- very professional and polite, very clean room, good quality wifi, very handy and close to the center, large and secure parking

entering the hotel sometimes, certainly with kids, is very unpleasant due to the smoke

perfect breakfast with a kids play zone! thank you for having tasty and calm breakfast time ;)