wifi is a bit poor - so bare that in mind if you rely heavily on it

free wifi

breakfast excellent with a good choice of fare

lastly the spa is really nice, with a lot of different pools and treatments

spa could be really crowded in some moments, especially in the central hours of the afternoon and;

the hotel has an interesting hydro spa on the ground floor - and open to guests

offer you only 1 hour at the spa

we didn't have dinner there, but breakfast was fantastic

another surprise was breakfast, which is simple but very tasty

property, great evening meal and breakfast

breakfast was basic but sufficient

breakfast was excellent

bed was fine! location ok, enough parking. wifi had mixed reception, not superb but good enough.

great buffet for breakfast

breakfast is limited with few vegan options

the spa was very good.

staff at the bar was very nice and also the pintxos + snacks & drinks were good

the main negative i will give the fact that room service took my cup, plate and cutlery

details for the dog and kids.

had room service which was excellent and good value

loved the little play corner for kids in the restaurant where breakfast was served

wifi was a bit flaky, sometimes ok, sometimes pretty bad

24-hour bar and gym availability

the hotel offers a small gym as well

did not have time to try gym but it seemed nice

i loved that they had a gym and 24/7 bar

were really sweet - there was a small package of sweets for christmas and the free chocolate bar was so cute and yum

room service took almost an hour

mini bar price list was missing

nice clean hotel with free usage of a really good gym down the road.

very good breakfast, very comfy pillows, helpful staff and good location

the gym is not located at the property. this should be advised in the property description.

bar at reception open nonstop

as we sat there in the bar to have breakfast, we asked to lower down the music and it was no problem at all

with small kids it would have been reassuring to know in advance

amazing buffet breakfast with everything you could want

the breakfast was

the room was too hot and when we opened window got noise from the terrace bar below

staff very attentive any requests dealt with immediately special thanks to carolina in the bar who was very

there was a strike from the cleaning service during my stay...no room service...no fresh towels

the terrace and bistro and bar area

we forgot to buy breakfast but the staff told us we could buy a croissant and coffee at the bar rather than paying for the 18 euro buffet

parking not on site but very close by

we used the kitchen for preparing some food in the evening

location, comfortable bed, good breakfast, convenient off road parking, very friendly and helpful

welcome was friendly, parking is possible, the room was spacious, lucious, with great bedding

good breakfast

all aspects superb. an ev charge point an added bonus

wifi is weak and unreliable

comfortable bed spotless room and hotel in general very kind and polite service the gym, spa and swimming pool facilities are the best we've ever seen

also nice kitchen, i enjoyed it, state of the art facility gym and spa i spent most time there

were lovely and really accommodating - they allowed me a late check out no dramas because of an information issue regarding

staff very friendly and kind. lovely gifts in the room for our kids.

very good breakfast

fantastic location, comfortable beds, great staff and a lovely breakfast.

also there was a little play area in the breakfast room for kids

great location in the old town. great sized rooms and breakfast was fantastic

wifi

room service food was quite average

restaurant only serves room service

quick room service at dinner time

a slightly late check out was accommodated and luggage stored until my departure time

rooftop bar wasn t open which would have been to have a look but no big deal

very clean room, friendly and helpful staff, nice room service

roof top bar was not available.

the bed was a bit hard for me, also it could do with room service.

hotel bar was very nice, good drinks and food

it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :) in our case,

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

and we asked for smaller pillows and and for a wifi signal booster, and we had it immediately

the kids said the staff were really friendly to them, there were free soft drinks available in the

kids had a normal size room, beds were comfortable and room was clean

doorman, bell hops, 24 hr room service, a good restaurant

we didn't find the staff in the tapas bar very friendly.

wifi was a bit sporadic

basic hotel, micro rooms & beds, zero room service, not even breakfast in the room, 4 stars must be a joke

wifi is blocking certain network services without giving you upfront or during usage a warning

bright and clean room and bathroom with very fast wifi

close to city center, almost everything within walking distance, staff was polite and helpful, wifi fast and stable

unbeatable location, beautiful rooms and lobby, great staff and a decent gym

the breakfast was one of the best i’ve had, amazing value and great tasting

we however ordered room service which took close to an hour for fries

modern, great location, great gym , great rooftop bar and restaurant.

also i love their gym s floor area for my morning yoga practice - amazing space and design

recently the breakfast variety is becoming less and less.

a sumptuous and luxurious hotel experience with outstanding customer service and a delicious breakfast

to everything

lovely places to relax all over the hotel and the service in the bar was also excellent

t the staff quickly helped and fixed

the gym is old and does not provide all you can expect.

rarity in spanish hotels because, i

local buildings, no light coming in, and a constant , regular water valve topping up all the time gym was very

didn’t use gym or eat breakfast so unsure about those

the gym had good equipment

had a pull out bed for the kids but it was really uncomfortable

the staff at reception, so friendly and helpful( i’m so sorry that i can’t name them all) the bar staff andoni, jonatan,alex hope that i don’t forget anyone

also a very nice gin & tonic bar in the next

clean great breakfast lovely staff

our kids loved the breakfast

wifi was fast and reliable

staff was excellent. young kids would prefer a bigger pool. everything was in great shape

rticularly the bar staff)

staff was excellent. young kids would prefer a bigger pool. everything was in great shape

wifi was not the best

wifi

this was disappointing along with the fact that the room service did not include having the cups and glasses cleaned except of a weekend, which i am

theyve thought of everything from a fantastic kiddies' corner on low tables so the kids can help themselves to a bloody mary station for adults

the bed for the kids was not so good and their room lacked air-conditioning

a kettle with tea bags, coffee sachets and plenty of free toiletries, had a safe and laundry service

instructions to find garage and ev charging were clear

- excellent breakfast - good wifi - gym was ok - free water in the

unfortunately room service menu is terrible - we were a bit shocked given the high quality of breakfast

wifi was very poor and if you wanted better you had to pay

the bed was very comfortable, and the gym was pretty well equipped and clean

clean hotel with spa and gym, perfect location, delicious breakfast

good wifi, tv with international channels

location and access to a gym

cleaned every day, staff helpful and friendly, breakfast great , soundproofed rooms gym accessible at all

perhaps book spa treatments before arrival?

location, the staff, the room, the breakfast and the general ambience of the hotel were all excellent

the complimentary breakfast was generous

the room was very comfortable and room service was good value, a varied menu and delivered promptly

was excellent , great choice probably the best we have had in awhile * staff were excellent * bar stayed open late and prices were not inflated * best pillows and bed i have slept in for awhile

location ,gym

we enjoyed self service trust type bar

gym is quite small but it is really well equipped and it was empty so there was no problem

breakfast was a little pricey

ada adaptations excellent excellent breakfast location excellent ac working great

very good room service and a comfortable room

junior suite perfect for a family (two kids)

no residents bar once it is closed

the hotel has an attached bar so we were able to get a mid afternoon snack and coffee

so the only thing i'll say is that the gym was unavailable

the hotel has an ok gym and a nice mixed sauna, but there is no locker room to change clothes for those using the sauna

was fabulous- the decor was lovely, the pool, sauna and changing rooms were clean and kept well stocked with towels etc

the man in the bar we didn't catch his name but he made a fabulous cocktail every night for me when i stayed it

spacious bathroom

wifi was impeccable, room was very clean, staff was welcoming, recommended

great location if you are travelling with kids - it's a calm neighbourhood with many parks around

loved that the hotel is across the street from the guggenheim! loved the room service!

early check in, super friendly staff, free wifi, great location

excellent gym with very new equipment

the bar at the top is beautiful with a great view over the guggenheim

the breakfast also served from this area was the best we had in our travels throughout spain and

wifi average.

could not connect chromecast to wifi so unable to watch netflix, amazon, etc

gym was very small

gym was tiny with only a few machines squeezed in.

room service is a huge plus

it was very well located, near the guggenheim museum. the room service was also good.

of room service/food options close by

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

no room service to order some food

friendly staff, early check in, comfortable room. very close to guggenheim museum.

easy to find. comfortable. great bar area with lovely inexpensive food and drink.

great bar with lovely food

loved the bar and the staff.

at back of hotel and there was someone sleeping between cars in the car park in the morning

hotel room ,easy access for vans and lorry parking

very comfortable bed and breakfast was perfect

breakfast was very good only problem the coffee machine did not make hot coffee ,shame on

breakfast was a little light, we were'nt late down and it was a bit sparse

didn't do breakfast this time (that was a little disappointing last time) so all good this time excellent

would have preferred the main restaurant to be open, but we did receive a nice bar snack served by a very helpful bartender

secure parking onsite

kitchen was a little cram but that was not a major issue

and spacious house with common living room, sun room, outdoor sitting patio, and well equipped kitchen all nicely maintained

plenty of on-site secure parking

good place, clean good wifi, room is clean.

great garden for the kids to play, lots of small touches that were wonderful, perfect hostess to meet us - highly

very convenient bar restaurant opposite

there were two big groups of schools kids and we had no space to have breakfast

secure parking , great location good breakfast

lot of noise from the corridor (kids running and yelling at 11 pm and early morning), problem with wi-fi, air conditioning could be

spa was not available and we did not get any compensation for not being able to use these

but what i disliked the most was the room service waiting time

rooms and reception very nice. ideal little bar at end.

to be fair, there was another man serving drinks at the bar who seemed to be on top of things

for simple access to the spa area

only suggestion for improvement would be a heated pool

the bar staff were helpful and we had an enjoyable evening meal

everything, staff, location, pool! perfect pit stop before our ferry home

beautiful hotel, beautiful pool

great pool and outside bar area

not to forget, this ibis is located just across the road from a shopping center with kids center in it

rooms, good shower, good breakfast with late check out

friendly staff, breakfast was good and the bed was very comfy.

seating at bar table uncomfortable for evening meal

drinks at the bar were quite expensive.

there was good parking & ev charger available for use

allowed us early check in.

we chose also because of the ev charging and secure parking

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

bar & restaurant in building, so all convenient

no food or bar facilities, closed down

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

the bar was lively

the bar was great as could eat there as well

was very large and wifi connection was really good

the speed of the wifi could be improved.

the second time we stayed in this hotel with kids

secure wifi connections are not accessible with my company laptop

not a problem for me, but there is no microwave in the kitchen

rooms in a lovely old, stone built hotel in the middle of the village, my room also had a small kitchen

lovely village, nice bar next door

a very nice little bar right next door

we booked a room with a kitchenette which was lovely