good bed and good parking..

very limited non gluten free breakfast options as well as no hot food (eggs, meats, etc)

better breakfast items and options

cleanliness, staff helpful, breakfast good.

breakfast is standard

late check out mas tarde

finally logged in to unsecured wifi from restaurant downstairs

secure garage parking in basement, was great for my moto, tight for cars

parking sensors don't detect them which resulted in one gouged alloy wheel

free fast wifi

wifi

bit hard to find. a good travelling hotel nice breakfast.

staff are all welcoming and accomodating, my compliments for the cleanliness, breakfast buffet was

great price as continental breakfast included

she also help me to get vegetarian meal at breakfast after im asking for that

coffee not good at breakfast

staff is very supportive, and the rooms were super clean and every day we had room service

hard beds, noisy ventilation system (outside the room, impossible to switch off), no breakfast (just a croissant and a coffee in the adjacent

we did not ry the breakfast as we had made alternative arrangements, so i cannot comment on its quality

it even had a small kitchen which of course we didn't need but lovely to have that option

no plug for bath. kitchen equipment needs refreshing as things missing, so hard to cook properly

there is a well-kept garden at the entrance and there is also a bar next to the hotel, a quiet and pastoral place, excellent value for money

the breakfast was amazing

the bar closed early.

good quiet rooms, nice breakfast spread and very helpful staff

great breakfast and nice bar

lobby, bar and common spaces in general… perhaps they should start thinking about renovation.

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could maintain my workout routine

very close to shopping malls and good fitness club

fairness, i must acknowledge that the food in the restaurant bar was very nice and the staff in general were friendly

we had a great stay there the bar in the hotel is very good and the bar staff very friendly and attentive

we had a great stay there the bar in the

noisy room just above the bar in the evening and the breakfast room in the morning

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

plus laundry facilities

the bar food and coffee were excellent

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

the bar area was very comfortable

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

a mini bar in the room is advertised but there was nothing in it

only facility that we felt could have been better was the lobby bar which closed a little early

the wifi is very poor

free underground parking, an adjacent shopping mall with a supermarket

free underground parking

it included a minifrideg, hairdryer, desk with chair, tv, wifi, bathtub with shower option, etc

the hotel bar has good food and friendly staff

also, the breakfast in the near bar is super

the bar looks nice, but the staff on saturday morning treated us as if we were local spanish folks

the thing i find exceptional about the place is that they have a restaurant and a bar on the ground floor, which is visited mainly by the local population: so if you want to

is extremely noise, there is a bar with terrace downstairs and you can hear everything what is happening there

into the hotel and reception is in the bar (not unusual)

lodging has tapas bar for evening dinner and continental breakfast

quiet, clean, quaint, ground floor bar restaurant, perfect location in the old town

the breakfast was good. i wish there were more protein options.

pool, gym, kids play area

breakfast is not that good

the offer of the bar and room service offer food is very low and limited.

parking and ev charge. fair price for the parking (5 eur per night)

cosy bar restaurant attached

late check out, free parking and 24 hr front desk

new, the mattress was comfortable, the shower had nice pressure, the pool was refreshing, the breakfast yummy and the stuff helpful and kind

amenities: the swimming pool was closed

at the time we were informed we could use the pool even after checking out

used the swimming pool which was a welcome relief from the heat

the best, the swimming pool, the gym and the rooms with two beds completely separated

better equipped kitchen. a kettle and pans would have been great

was a small kitchen in the apartment, but cooking pots were not provided so you could not really prepare a meal

is really good, cozy, has own private territory with nice facilities like gym, library, pool,

staff were good, gym and wifi are good. it has a good workspace for working remotely.

wifi had some downtime

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service, and most importantly taking

high-speed wifi. close to city center.

aircon wifi parking lovely leafy location clean towels and

fill your pockets with food from the breakfast selection if that's something you like to do also, bar and restaurant wasn't open when we got there as it was a sunday

good parking albeit outside

do i start no help from reception no food no drinks bar no room service no breakfast in room even though these are advertised on booking

wifi wasn t good and the door wasn t firm as it kept moving when the wind hit it which was

no bar or restaurant service available

parking, walking outside to mall in rain by smokers

there was no bar open due to covid

served for the hotel guests) +

the hotel has a bar but i haven t seen it opened

center which makes it very convenient to go shopping / eating after a hard business day + enough parking slots available

the lady at reception was very nice and allowed me to early check in.

food and bar service available at very reasonable prices

everything was very clean, and we had a frigo bar in the room with bottle of water for free

checkout waited extra 15-20 minutes so they can unblock the iron security from my payment card as wifi was not working

find access the hotel, over and under ground parking, beds very comfortable, cleanses was great room service was great too, over all quite happy

rooms and bar and absurd pricing also i paid for a room for three and the room was single

a lovely restaurant bar beside hotel (castizo)

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

we enjoyed the garden, and the relaxation around the swimming pool, the gym and of the good breakfast

it's good for family with kids

friendly and kind staff, comfortable and quiet rooms, superb breakfast buffet.

the late check out service was appreciated

that i paid 400$ and the breakfast was not included

the bar has not opened since lockdown,it would have been nice to have a drink in the evening

i didn't have a chance to try out the snack bar or cafeteria, but the menu looked very good

have mini bar with two complementary water bottles on our arrival

bar downstairs is not open

lovely room reception staff and bar staff very friendly and helpful.

the room service menu it was saying from 07:30 but when we were calling to order coffee they were

location, helpful staff and bar facilities

friendly staff, value for money, location, breakfast everything was perfect.

room was clean and the bed was confortable the breakfast was very good the hotel was near the bus station, very easy to arrive in center of the

good variety breakfast

clean, nice staff and good breakfast

free parking, good breakfast, great restaurant across the street, extremely clean

it has a small but very well equipped fitness room

the courtesy of management due to a late check out i didn't fully comply

breakfast, bed, free parking

large, closed and secured parking in front of hotel

bed, spotlessly clean, polite staff ready to help, delicious meals in the restaurant, indoor parking, quiet location near the center of the city by car

wifi was stable.

restaurant and bar closed no local amenities nearby

wifi was ok. quiet mostly

the temperature in the room was great, the breakfast was good enough and the food at the bar was also good

wifi worked great on my remote work calls

wifi connection is not very good

as we stayed for 6 days and and to go down to the cafe everytime we need coffee due to the room service minimum charge

insecure wifi.

bar for in the hotel or even close by for evening leisure… so had to travel to sol or san miguel

train to the centre of madrid - nice, quite spacious, air conditioned room with nice bathroom - bar on

there was no restaurant or bar in hotel or around it

self-service laundry is a such pleasant surprise

early check in, kitchenette and pleasant staff.

the location is awesome. room service is great. the pool and the gym are nice.

laundry does not work all the time. my isle door does not work properly.

fantastic breakfast

no wifi and also no cellular data

pool hours

areas, comfortable workspaces, a ping-pong table, a playstation 5, free laundry 24/7 and a modern gym equipped with towels and free water

a few minor things: nice that free laundry service was offered, but many of the machines were broken

ng executive room), fabulous pool and outdoor seating area which didn t get very busy, perfect location, wonderful customer

room was spacious, quiet and super clean, common areas such as the pool, breakfast area and roof bar were nice and the staff was super helpful and friendly

i would imagine this hotel would suit a digital nomad especially with the excellent wifi and co-working areas

unable to access wifi but didn t stay long enough to fix this.

the junior suite was great! clean rooms - spacious. perfect for a stay with my kids.

connected by a part of the hall way that could be closed off which was very convenient with small kids

beautiful restaurant and bar area plus great breakfast.

the junior suite was great! clean rooms - spacious. perfect for a stay with my kids.

the staff are all excellent and it is wonderful to have a great bar to have a night cap at before heading to bed

the tapas bar in front of the hotel.

wifi good

plenty of sockets, very good wifi and a selection of lighting modes

at night the bar is very popular so it can be quite lively - which i liked but some people might find a bit

good choice for breakfast and a gym

we enjoyed our stay, my kids loved that the fact that breakfast goes with the room

good wifi

room, plenty of space plus an additional small kitchenette, all very clean

breakfast options were great and reasonable - and cute food places on the same street so you

breakfast (excellent range of healthy options), comfortable bed, staff super friendly, top location

charged reasonable price for late check out

it was hard to clam down my kids about it :) - another first time seen hotel feature was 2 layers sheets on the bad

breakfast was good but lacked variety

offer a continental breakfast at a lower price.

the fitness center was a little small and stuffy

breakfast buffet was tasty and convenient

kids loved the muffins for

best location and i arrive early morning and they gave me room clean and best room service

staff very friendly, location , room service

wifi

did not have room service

large bed, it was very clean, daily room service, fabulous breakfast, room was quiet, air

stunning bar and reception

rude staff. no room service. no coffee or food after 10 am.

and the balcony was a plus - the location - the high attention the staff gives to their guests - laundry service were very professional and neat - breakfast was

i asked them for a room with a sofa bed they accommodated my request and the staff including the room service was great

gym was nice but small and was not free even for guests,which i found it strange for 5stars hotel

the highlight has to be the rooftop gingko bar which closes at 2:30am and is so vibey and a beautiful panoramic view of madrid

the hotel is immaculate and the pool and bar were great for an afternoon escape from the heat

the bar staff is awesome

also we were with half board and the breakfast and diner were very delicious

in addition, the gym facilities could do with being improved - there was, for instance, only one dumbbell available

good breakfast friendly

the gym room is very simple and small