no indoor pool

availability of microwave and place to wash laundry was nice

the fitness center was terrific

the bar had some good local beers and a great bartender

the curved shower bar also made it hard to sty in the tub

they upgraded our room, to ensure there was room for the bedding they provided for the two kids

they upgraded our room, to ensure there was room for the bedding they provided for the two kids

comfortable accommodations. great fitness facilities.

we had to leave early before breakfast but i suspect it was good

the variety of breakfasts, the 24hr gym room. indoor pool and having a mini kitchen in my room.

excellent hotel with a great pool, nice room and great breakfast!

nicer and accomodating than i expected the usage of the gym next store was great

hotel was beautiful. the staff was fantastic. great breakfast buffet and very clean hotel

had a gym although i didn’t use it on this trip

location, cleanliness, gym, breakfast all great.

there's a gym, as well

excellent customer from the front desk staff and the server that assist with breakfast.

clean, comfortable, well maintained, with decent amenities, including a pool and small gym

enjoyed gym and nice sitting room.

clean, friendly, nearby, nice breakfast set up

pool view

pool was great the people at the desk was very nice

the gym good use some more dumbbells and a few machines

also - i've stayed at this chain before and remember the kitchen being fully equipped with pans, etc

wasn’t any breakfast but that was fine

location ,staff laundry room

comfortable bed,kitchenette & nice bathroom for handicap

no breakfast

clean comfortable rooms, bar area, friendly staff

i like the little bar that you had in your lobby and the staff was awesome

i loved everything. this is the best place to stay in the area, bar none.

clean, comfortable, quiet. nice bar in lobby area.

that it was a big issue, i would have had a couple of drinks but the bar was out of grey goose and tito's vodka

requested an early check in and got one after speaking to the manager of the front desk

location was great for visiting and rooms nice. gym was awesome

the gym was of a good size with numerous machines and weights

wish the pool had been open later, wasn't ble to take advantage of it of gym

was feeling hungry at night and it was nice to be able to go to the bar at night and order food and watch the baseball game

gym is perefect!

one room did not have black or curtains so my kids got up way too early

kids in hotel should have be watched better throughout the evening

they kids were very loud, disruptive

we ordered room service for breakfast and

site advertised room service was available however i was only notified when i called and specifically asked that

poor lighting, many missing items ( trash cans, tissues, ironing board….terrible gym

i was disappointed to find that the pool is no longer in operation but gym was well stocked

the 24/7 coffee bar was a plus since my boyfriend and i are avid coffee drinkers and the breakfast in the

they had had a laundry problem earlier in the day and were running late with rooms, despite being told it might be

didn’t have a pool and there’s no shuttle service anymore

location was great. apartment was large with full kitchen.

spacious, clean, good breakfast

some equipment in kitchen old.

beds were very comfy, suites were spacious, well equipped, bathroom nice . breakfast adequate

room nice a lot of space with a kitchen

very poor wifi connection

stains on carpet, wifi didn't work, broken shower head messed up my romantic weekend with my

wifi excellent

in the hotel lobby and gym are non existent

had some difficulty ordering from room service, especially from the city pizza restaurant

the swimming pool and gym were a great addition.

great location and pool was awesome!

pool, bathroom

we enjoyed the pool, gym, and in-room dining

we enjoyed the pool, gym, and in-room dining

very clean. has a convenience store at the lobby. yummy breakfast!

breakfast was delicious with a variety of healthy options

tvs on fitness equipment didn't work

the pool was warm, staff friendly, and rooms very well maintained.

awesome on river laundry luis serving breakfast was amazing shower great black out shades

restaurant staff at the bar area were super nice and friendly and helped make our stay enjoyable

wish bar had more bar snacks like rosemary nuts, olives, assorted cheeses or other bar type snacks

spa was closed

building in a beautiful location, excellent spa treatments, good restaurant - and even an outdoor pool

there is a restaurant and small bar on the first floor

it s a quite place, but i have seen kids running around few time may be due to some event at their facility

wedding little kids running down hall, but it s the parents not the kids fault ud83eudd14

kids laying around the hallways on the floor, no breakfast or food on saturday, and just general

the pool was amazing and in a good location

incredibly ill mannered kids roaming the halls unsupervised making a racket playing with fire doors when our little o n es

they also have a shuttle (not sure where it goes as i didn't use it) (*)overall very good. shuttle very good. i d return. only suggestion is drain in tub/shower slow. (+)the shuttle driver hung around until we left baggage claim (+) it was only an 8 minute walk to the white plains hospital and they also offer a shuttle service (+)is great, staff was friendly and helpful, shuttle service from airport was perfect (+) great shuttle service to and from the white plains airport (+)very responsive staff, very conveniently located. airport shuttle to hpn (+)bed is very comfortable, great location in downtown white plains, and the free shuttle to the airport is a big plus (-)only drawback was that i was told the shuttle would pick me up even though i told them the time (i came in late) and was assured it (-)shuttle service was not available past 12am

love the gym have all the since that i need to do exercise

a comfortable hotel with nice rooms, excellent staff, good restaurant, and a lively lobby bar with skilled bartenders

room service maintenance was send up to the room within 5 minutes and confirmed the bed was broken

mall, whole foods and cheesecake factory which especially comes in handy for families who have kids

perfect place for family! the little kids loved it, so did our parents.

parking lots are very tight

that there were so many areas to explore and the indoor and outdoor pool was a huge plus with the kids

no room service and dining was limited menu needed handicapped parking near room

the restaurant/room service was overpriced

loved the accommodations. amazing hosts wonderful breakfast

breakfast was more than adequate

wonderful breakfast, great location. incredible staff.

excellent room, staff, breakfast and location in a town where i grew up

the breakfast was delicious!

the king size bed and the room with a full kitchen, absolutely spectacular!!

the rooms are beautiful and cozy the pool area is very nice and clean

there was nothing i didn't like. the kids missed an indoor pool.

there's a shuttle to white plains but there's no real schedule & you have to call them to come pick you up

and i enjoyed the breakfast assortment

bar was cool

the ability to do room service on line did not work limited channels on the tv to watch

the only complaint i have was the gym located outside of the hotel and limited machines to use.

the restaurant is good and they have a nice pool and a gym

would have liked the pool to be slightly bigger and the gym to have a bit more equipment but was decent overall

breakfast buffet vouchers for

the restaurant / bar was hosting a disco night that even guests had to pay to attend

i just used the frige in my kids room

the breakfast is good and the lady who served the food for us was so polite

complimentary breakfast is very good

food/room service was available

complimentary breakfast

disappointed no coffee available pool area very nice

check in, very very pleasant staff, room was sizeable and clean, the fitness center is great, the breakfast was very accommodating with menu and hours and the location is very convenient to stores

there was no room service available

early check in was no problem

the hotel, the room, the food, the staff, the spa and the pool

the restaurant was excellent and the location the best, i stayed in a room facing the pool and it was wonderful

breakfast was great! outdoor bar was fun!!!

i arrived late friday evening and after checking in promptly ordered room service

should be no need to pay for valet when the parking is so small - parking should be covered in cost of staying at

tell in advance no room service or restaurants not open or available.

would have preferred coffee maker in room. pool was closed on sunday morning

the wifi didn't work in my room, the ada shower had no way for the floor not to get soaked.

breakfast - the hotel said they had their kitchen under renovation

many kids, families, and activity is unpleasant to deal with when trying to relax

easy parking

the gym facilities where clean and very up to date, and as for breakfast everything was spot on.

shuttle service provided by the delamar was outstanding!

we had continental breakfast in a beautifully decorated room with fire and view of the harbor with few jolly guests

room service was great experience

room was spacious and the staff was wonderful including the bar /restaurant area,we had an amazing time

our room was very clean, comfortable beds, good breakfast, quiet

breakfast was not that great

convenient location. easy parking. good breakfast. many options.

very convenient to my son's apartment in stamford; love the breakfast.

hotel, pool was super clean and the location is great, hotel is in the middle of

pool and gym are extremely small and not well equipped

rooms were nice and spacious, facilities of the partner hotel were nice and i used the gym there

tiny gym

the pool and jacuzzi area were clean and the water clear

breakfast at your location

nice and complete gym

no pool or fitness center on site. no free on site parking.

the pool is in a neighboring building, so u need to walk outside for a minute or less

rooms were very clean, we were informed that room service is provided every other day

the bar was great too

the bar wasn't open.

wood floors & nice lobby needs a bar so u can hang out !

a restaurant or bar in the hotel would add a lot.

they have a free shuttle service to take you anywhere within 5 miles

wifi was slow to establish

only improvement i would suggest is that the pool needs more attention

pool/gym needs attention

response: i placed a call twice on 2 separate days on the room service option on the phone

augment gym jogs or outdoor enjoyment

the restaurant for breakfast, definitely the spa & the pool.

room service was very courteous and so was the server who brought our food

the gym was the only nice part.

lot for 5 months, only because i intend to enjoy myself, after a life of sacrificing to raise my kids

the staff was great, as well as the bed and food from room service.

don’t go down for the complimentary breakfast, but my husband does, and he doesn’t like it

the breakfast and the location were excellent for me. less than 2 miles for my work location

when it comes to their clients & helpful, always clean everytime i go here never dirty & breakfast is fantastic & my personal favorite hotel in stamford ct, reasonable prices & forget all

was simple, but great when you wake up with hungry kids

no hot breakfast, no pool, but you can't have everything and the price is great

little tired. water bottle machine broken in gym.

wish there was free breakfast, cups in gym area, and free parking.

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard in the fall/winter time

nice gym

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

bar in the lobby restaurant on site

on vacation with my kids seven of them but the pool was closed

gym

option (order for pickup downstairs) so that was helpful for managing breakfast in the hotel with kids

we did enjoy a snack at the bar one evening, and the bartender was a lovely guy

they even have a gym (which i did not use)

there was gym and pool also office. as well as an in-house market .

gym could be better appointment

several pieces of equipment in the gym are out of order, and both the restaurant and swimming pool are currently non-operational

there is no pool, no gym, no restaurant or bar

the kitchenette with the breakfast bar is very convenient!

at the moment with the covid restrictions, no pool, no gym, no breakfast buffet.

the kitchenette lacked some utensils but it was easy enough to get some from the personnel.

the pool could have been a bit cleaner.

the pool appeared very cloudy

luckily, that helped her completely forget about the room service blunder

100.00 pet fee

a pool, especially if staying for more than a night; however, hotel did have a well equipped gym facility

spacious, early check in was accommodated with no issue

no wifi

food was awful, ordered wings for dinner, not like they use to be and werenot good and my kids didn't eat the breakfast pancakes even though its their favourite

the bar wasn't open due to owner turn over. that should have been available.

i booked the room- i requested to book the pool as i had two kids- when i arrived they did not have us on the list- the front dest did not know what i was

considering covid time, breakfast was good and kids like their complimentary snacks

and it’s proximity to thrillz trampoline park (literally 2min drive around the corner) and the kids loved it so it made it worth

breakfast was nice

more kitchen-ware had been nice

breakfast was excellent

everythiing offered in kitchen

and helpful staff laundry facilities on site that actually work great breakfast and breakfast area convenient

clean room, lots of hot water, good breakfast.....

to go bag breakfast was thoughtful

there wasn't an indoor pool. the rooms were a little crowded.

the staffs were really nice. laundry on site. room was spacious and clean.

wish the pool was indoors

kitchen staff weren't pleasant

liked the convenience of the hotel, and our suite was very clean with a nice kitchen and comfortable bed

also, if you have young kids it's best you request a room on the first floor as someone below us complained of my 2 year

and just want to add a big shout out to the two gentleman working the breakfast may 17th and 18th breakfast room was so busy and they handle the crowd and demands for

was nice i like it’s very welcoming and the kids had enjoyed the pool time and the life guard does a very good

for example, i wanted to go down to the bar after a shower, and i wanted to wear slippers, but i didn’t find any in the room

in particular, gym, pool, laundry were all great

no laundry bag in closet and only one hanger, i had multiple jackets and stood forna weekend and

location but my husband and i were going away for the weekend to escape the kids so we brought everything we would need

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

the tv didn t work properly, the wifi connection was slow.

the restaurant/ bar adjacent was convenient.

convenient parking and lovely grounds

hotel blocks websites for the free wifi that they feel their clientele should not have access

i enjoyed room service so we didn't have to search for something to eat after traveling or if you prefer you

breakfast was great and other amenities were quite nice (pool and gym)

happy to receive hot breakfast in the am and the pool temperature was amazing

the gym was excellent for me

i was disappointed that the pool was not available, but that is beyond their control.

were lots of kids in hotel and pool

though we couldn't enjoy the warm pool due to due to the fear of winter, they maintained it nicely

the room was very comfortable. the pool, a wonderful escape.

wish the pool had been heated but the hot tub was nice

plenty of space and they provide everything for the kitchen

free breakfast pool gym coin laundry drop off dry cleaning grocery shopping

machines in gym broken

we were able to use the laundry which was practical as we'd been travelling round new england for four weeks

the pool for the kids

the water pressure in shower was awesome! breakfast was good. parking available.

we needed an early check in and the front desk made it happen and we truly appreciate it.

room was spacious and clean and onsite parking felt safe

rooms are beautiful...very clean. breakfast was great.

would have enjoyed free breakfast room service

room was comfortable

night there we were walking to the gym and the hallway smelt like someone was smoking weed the entire hallway smelled awful

staff is wonderful but most of all the complimentary breakfast was exemplary

limited bar service

she helped us immensely with our onward journey and was really friendly with the kids

i saw a coachroach in the hotel laundry room

did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave a

pool was small but nicely decorated area .

pool was open unlike other hotels ! staff was friendly and accommodating

the bar had no mixed drinks to enjoy and only offered me beer, which i don’t drink

excellent service. great surrounding eating areas. a bar spot right next door.

wish the coffee bar was available all day.

by the ne hurricane but i paid a more expensive price for this hotel *only* to have access to the gym that was *not* available

noise, across the hall from me were loud could not use the pool or hot tub

pool and hot tub

let us do early check in and late check out and my daughter took full advantage of the pool and hot

pool and hot tub were great and clean

kids running, place smelled like marijuana everywhere… very low quality and way way pricey… i

it’s a great pool

chemicals in pool were so strong, kids lasted about 10 minutes

my husband and i checked in at 4am with our two small kids

the bed was comfortable, the kids loved the clean indoor pool to go swimming.

the front desk clerks. breakfast. room was big and so comfy. great location.

the free breakfast options were plentiful and fresh

i had to change a couple times over a 2 night stay it wouldn’t allow me access to laundry or gym on my sign out day which was disappointing i felt it was too late to be bothering staff about

the continental breakfast is fantastic. having the arcade jazzed my kids up like crazy.

a little outdated and gym was dirty