didn't like the fact that i was unaware of the pool not being open and there was a to-go bag breakfast instead of the hot buffet breakfast

kitchen and bathroom were not wiped down entirely

hot buffet breakfast

their breakfast was also a plus from oatmeal to hard boil eggs

fully functioning kitchen in our suite

there was gym and pool also office. as well as an in-house market .

i totally understand the corona era and things being closed, but the pool and gym were still closed

gym has no cleaning agents or disinfectants so after a workout i have to leave my sweat on the

staff was very friendly and bed and towels were totally acceptable, gym available

several pieces of equipment in the gym are out of order, and both the restaurant and swimming pool are currently non-operational

chose this hotel for the pool, so the kids could splash around in the evening

bar in the lobby restaurant on site

the fact the pool was closed that was one thing that made me go to this hotel and bring my two kids very disappointed

i had to jump out of the way of a car with 2 kids hanging out the windows yelling

unable to accommodate a late check out until the morning of

reeks of marijuana by the young kids they allow to rent rooms and party there

kids running up and down screaming in hallway at night

staff didnt advertise the amenities(the pool, shuttle service,the gym etc) i only knew because i read what was said online

clean, presentation, snack area, gym. staff was very pleasant.

the staff from the desk to the bar great and our room was very comfortable and clean

kitchen had silverware, plates and cups, cooking utensils, and much more

and just want to add a big shout out to the two gentleman working the breakfast may 17th and 18th breakfast room was so busy and they handle the crowd and demands for

smooth, early check in with joanne

many times didn't have yogurt, or milk for the kids

liked the convenience of the hotel, and our suite was very clean with a nice kitchen and comfortable bed

it was great, nice and quiet, very new place, super comfy bed and pillows, and great breakfast included

that the bar was closed & you couldn’t get a meal in the restaurant , very disappointed

the breakfast

can’t wait for the new bar and all the arrangements to come so that we can enjoy the bar at the hotel instead of traveling

breakfast is nice not that many choices but great and delish

parking - had to valet - no other options due to so busy

parking, even though it was free parking, it’s a bit of a walk if you have kids and asleep, makes it a bit challenging, but without kids it’s great

our requests for adjoining/connecting rooms and all on the same floor as we were there with our kids and their young children

our room was great, parking right next to us was really a plus

the restaurant/room service was overpriced

had events going on kids running up and downtown the hallways

great location. decent room. gym and pool.

the pool was amazing and in a good location

great location. decent room. gym and pool.

ample parking to entry doors to the hotel

room service associate waking me up late at night to ask if i needed a wine bottle cork implement

ac, tv, and wifi were good

convenience to our location for weekend and fab pool for kids

convenience to our location for weekend and fab pool for kids

plenty of parking

facilities were good, had access to the gym which was good

room was comfortable

room service is great the room actually gets cleaned very well

there was no bar facility

the food room was very small, for such a large size hotel there was only a small bar eating area

the shuttle service, left us waiting at the train station!

the floor above had rambunctious kids that jumped and stomped until 1ish in the morning.

the 24/7 coffee bar was a plus since my boyfriend and i are avid coffee drinkers and the breakfast in the

was nicked up pretty badly and they put us in the room straight across from where they did the laundry and the smell was so strong of perfume that i now have a bad cold from the allergies of

many patrons let their young kids run wild in the halls like its a playground

that it was a big issue, i would have had a couple of drinks but the bar was out of grey goose and tito's vodka

i like the little bar that you had in your lobby and the staff was awesome

the ours the bar was open (no coffee after 9:30?)

check in was pleasant staff very helpful offered late check out

clean comfortable rooms, bar area, friendly staff

the facilities staff was very helpful saw us struggling to get in the gym and assisted without us even asking him

smell in the room ,kids running in the hallway late ,facet broken in the bathroom

kids in hotel should have be watched better throughout the evening

swimming pool is open and warm so that s a plus

smell in the room ,kids running in the hallway late ,facet broken in the bathroom

staff rooms breakfast laundry

staff rooms breakfast laundry

over ran by kids in a large group so could not access a lot of the area to prepare a plate

would have been helpful to have information in the room about pool hours, breakfast hours, local places to eat, etc

beds were nice staff was friendly pool was warm for kids to swim

staff was very friendly and the morning breakfast was wonderful

an actual real breakfast while conveniently located.

nice location, seemed safe, nice room, clean, incredible breakfast!!!

the bar and restaurant were closed

the breakfast is good and the lady who served the food for us was so polite

room was spotless enjoyed bar area

we booked a double bed room but was given a single bed room for four of my kids

the bar was over priced and the restaurant worse for the quality in either.

there kids were jumping in

way too many kids in pool and hot tub

i went with my kids to enjoy pool and they were not able to enjoy it because the amount of outsiders

convenient location. good wifi.

the pool was nice, clean and warm

- size of bedroom - comfort and size of the bed was great - gym on

the bar was fantastic and an enjoyable place to have a drink and chat or meet new people

early check in was no problem

the pool was small

didn’t serve breakfast due to covid-19 they had some coffee and some snacks on the lobby

the breakfast was delicious

enjoyed gym and nice sitting room.

friendly staff, breakfast good, business center, good location

fridge, stove, laundry

kitchen and view.

they also have a little kitchen area in the bedroom stove ,microwave a fridge i liked it i didn’t use it but it’s very

the laundry room area unclean

not enough laundry machines, and the machines are outdated

kids were thrilled

our stay was awesome. place was clean, room was perfect and the pool was amazing.

the first evening we could hear a group of lone kids screaming and yelling in the hallway for about 25 minutes

i highly recommend the santa fe burger from room service or the restaurant

otherwise clean friendly easy parking

very comfortable room and bed, quiet, clean, excellent breakfast.

pull out style bed was very nice for the kids

continental breakfast

don't open, no bathtub, bed a little soft and could use extra blanket, not enough hangers, gym did not have lower weights, like 3 lb, 5-lb, 7-lb

don’t clean up around the mom's with small kids

is no breakfast in the hotel and have spacious parking, the location is at the center of the city and many stores near this hotel

a little bit old hotel and have to be renewed. fitness centre a bit old as well.

ample parking, the hotel is on the nj bus line that goes to the port authority in ny city

no room service after 10pm no good for late arrivals ..no lunch available during week

room service was very helpful

rooms, pool and gym area are clean along with the entire hotel

clean friendly amazing prices breakfast was good

had a gym although i didn’t use it on this trip

more accommodations longer breakfast times

but good selection of continental breakfast that included make your own waffles

we did not use the pool or the workout area, or the bar and food service

spacious room, lots of restaurants and coffee shops around, there is a gym and spa area

also the gym is to small and not enough workout equipment and the pool is to small

i saw a coachroach in the hotel laundry room

she helped us immensely with our onward journey and was really friendly with the kids

close to shopping at montvale and wagmen’s supermarket, nice staff and next door access to life gym ( the best if you did not see

love the room and hotel. bar and staff were great.

property was in a nice location, kids enjoyed the pool.

the pool was a really fun experience! would book again in the future

made uncomfortable at the dining area in the open bar by a gathering of guests standing and meeting and practically leaning on our table as we ate

clean friendly stuff breakfast swimming pool location comfortable bed

courteous greeting from the manager, the pool was very clean, the service was great, there was a lot to choose from at breakfast, the room

the morning breakfast was very nice with multiple hot and cold options

we had to leave early before breakfast but i suspect it was good

pool staff at desk told me need 2 people to go in pool area i came alone was looking forward to it

breakfast was not great but everything else was really good

no sponge provided in kitchenette

room nice a lot of space with a kitchen

was stuck at 78 degrees and continued to blowout hot air even when the air was turned out, the kitchen was in bad shape, cabinets didn’t close well and neither did the dishwasher

clean room and delicious breakfast!! thank you for your hospitality, we totally enjoyed.

our child hugely enjoyed the swimming pool

room service food was terrible...had to return it all

granddaughter loves the breakfast and the pool

nothing. well, if the breakfast bar was open

the pool was great and so was the hot

really liked the gym and the bathroom

the swimming pool and gym were a great addition.

we enjoyed the pool, gym, and in-room dining

great location and pool was awesome!

we enjoyed the pool, gym, and in-room dining

the fitness room looked really nice, and the onsite laundry was an added bonus

great restaurant and bar as

nice lobby & good fitness room.

to relax, i put the do not disturb sign on the door, and room service did not knock

and in nearby rooms were fully audible in our room) bland, sterile decor in common areas lobby bar closes by

the wifi

also bed was super comfortable and bathroom had hot water and bathroom was comfortable and wifi was great

wifi excellent

wifi suck

of the 3 treadmills weren't working) but front desk gave us planet fitness passes

breakfast bar was fresh with big selection

hotel was clean. hotel smelledgood, staff was kind. we had some fruits at breakfast.

there is an indoor pool and gym

it was nice with a great breakfast

i like the pool the gym room and the cafeteria the bar section

amazing so it was a non factor, the bed was so cozy i can't wait to come again, i had no idea the pool was open so this time i will be swimming and using the fire pit we had such a great time words

the pool, the room, the friendly staff, the location

room service was fast and the food was good but there were many added fees

she gave us a late check out and was very understanding

good breakfast selection; proximity to relatives's home; comfortable beds; small but useful gym

breakfast was awesome

gym was well equipped --several treadmills, ellipticals, dumbbells, boss, swiss ball

the breakfast was also better than most hotel breakfasts

my favorite part is always the breakfast; also the coffee/tea bar all night long.

it’s 9pm and we just checked in with 2 devastated kids

bad service customer service, bar service

the best part of my stay was the fact i got late check out.

my kids were disappointed the pool wasn’t open, but understood as things aren’t quite back to

very safe zone for kids and elderly

gym facility need more updates, some machine was broken.

the fact that it has a pool and hot breakfast really helped

wifi did not work

was great nice to see s full bar on property, front desk staff was nice and helpful will come again soon

food very expensive. only an indoor pool, small and full of noisy kids.

bar area did not have enough staff to clear away used plates and glasses

the breakfast and dinner was great. the bar was beautiful and the bartenders were amazing.

breakfast was only served on weekends, which seemed strange

we asked for room service no one came

arrived and wanted dinner but were told there was a party and we'd have to order room service

literally given the furthest away room from elevator and denied late check out

was pixelating all day and there was no phone in the room it had too many glass mirrors we had no pool it had no room service for breakfast and you have to wait to to go outside after 8:00 to get

they have a functioning outdoor pool

little kitchen with microwave and fridge

i had a lounge with tv, kitchen area, lots of storage space, tv in the bedroom, along with a lovely king-sized bed

liked the open feel of the hotel, the gardens, pool, and the gym

fridge, coffee pot, dishwasher, tv with variety of channels, decent free breakfast

had to use a kitchen dish towel tried calling the desk but the phone was dead snowed overnight and had long walk

no gym no free breakfast etc

the pool and sitting area was just the right size

two bedrooms apartment is perfect for a large family with young kids, spacious and comfortable

the rooms are beautiful and cozy the pool area is very nice and clean

spacious suite; excellent breakfast; very clean facilities

the coffee in the room was decent and the coffee at breakfast was very good

grounds were dirty, gym equipment needs repair or maintenance or updating

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

shouldn't take kids in that area around that

a gym, laundry room and easy free parking

that a staff went to check on us because when i did check-in it only was my mom, aunt, me and the kids at front desk

not a whole lot to do in the hotel with kids, though

the breakfast was great: it was such a variety to choose from

not much. gym was filthy. no towels. two cocktail lounges. none open all weekend v

terrific gym, nice breakfast

love the water bar downstairs the property is just beautiful

bed so comfortable. glen bar excellent service and food

the room is spacious and comfortable the gym is well

one small tiny pool for two merged hotels and not monitored as there was like 20 kids jumping in and all doing things there not suppose to while like 10 or more adults sat out on

breakfast should end at 11am

parking garage, location to nyc, clean, breakfast, pool and gym

very clean.quiet. no smoking. pool was nice. good gym. needs sit up bench.

and the breakfast bar is above average, the staff member tried hard to keep things fresh and clean

everything was great loved my room and the indoor pool was extremely satisfying.

kitchenette faucet head popped off (30-second fix, no big deal) strong fish smell in the hallway

wonderful breakfast options

amazing breakfast great facilities & gym prime location quiet room with stunning skyline everything felt brand

it was a great place to take our kids for their birthday weekend

breakfast could have been a bit better but it was ok

gym but workable

the gym. they need a real gym

i loved the welcoming staff and absolutely loved the cleanliness the breakfast also was great!

and, none of the magnetic doors worked or recognized my key cards for the gym, pool area or back entry, the place was a

straightened out room every day (didnt happen at hampton, nc) gym room okay

at all, and the bread-fast could have been better if they had waffle, pancakes or bagels for the kids, didn’t like that, wish they had more options for the kids

tidy room excellent breakfast

particular, just kids making so much noise on the 1 floor where i always seem to get a room at

incredible breakfast!

shuttle service to manhattan is totally worth it

only booked this hotel because of the advertisement of a shuttle, gym and swimming pool

they allowed a late check out so that i could fit an unexpected call

is not in line with a 4 stars hotel, the man who serves in the bar is so rude, we ask for towels that they didn t give us and they never came

the shuttle to the city.

flash and new decor, lobby and gym and bar all looked great

amazing gym equipment, good area for the price and close to the subway line 1 (very direct line)

just more cardio machines in the gym as only 1 treadmill and hard if more than one person in.

an abundance of great dining options, and i particularly enjoyed working out in the well-equipped gym and remotely working from the peaceful courtyard

the gym was decent, the tv in the room had a good selection

good breakfast, small gym, dumbbells up to 45, high end bike, elliptical and treadmill. two

there was a small gym if you like to exercise

the breakfast offered was great

breakfast was excellent as well

clean, good breakfast, helpful staff, 24-hour coffee and herbal tea.

room was clean very nice staff nice business center and gym

it was good! gym was perfect for me. great size. the

room is clean. staff are nice. gym is good. location is good.

checked in early with no hassle. small room but space was designed well. nice gym. fourth stay

there is a gym on 0 floor

facial and toilet tissues were a bit rough. breakfast wasn't even lukewarm.

clean, spacious, has kitchenette and offers free breakfast

the room was very spacious and the complimentary breakfast was the best i’ve ever had.

loved the fact that there's a kitchenette

noise coming from the kids birthday party in the room net to me

bar was closed till 5 pm

young man with glasses working the bar took 10 minutes to help me with one question, what time can you get food until

the pool and the gym

i like the bar in the lobby and the staff was nice.

updated. nice bar / rest. good food. plenty of parking.

comfortable accommodations. great fitness facilities.

the pool was closed.

large room, clean, good bathroom, nice lobby, free parking

booked the room with wifi but my room didn't access to wifi

nice spacious rooms, daily room service and great staff...

accessible room so no shower /bath stall - just a chair restaurant was actually a small bar area with a kitchen behind it, and cafeteria like tables

restaurant on site & breakfast buffet. the fitness center is good too.

no pool and no elevator

nothing i didn't like at this location,i can only speak for the spa tub room never had any other

restaurant and bar connected.

room was clean. breakfast was good.

to wait forever for elevator because bunch of unruly kids were running around playing with a button for elevator and there was no adult supervision -

no choice but to deal with refuse to give us a refund was 2:30am and the music was still going kids running the hallway it was

rooms were clean, service was good, gym was nice.

love the staff!! very accommodating. the room service is amazingly fast and delicious!!

modern feel , parking a breeze , nice vibe, staff very helpful.

room was big and beautiful, there wasn’t cheap hotel bar soap but actual pump bottles in the shower as well as outside, with a big beautiful mirror that

the bar was amazing

our room was very nice, the staff were great, and the bar was great!

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

they have an ok gym

requested an early check in and got one after speaking to the manager of the front desk

they were very loud and let their kids run around and get loud in the hallways and in the center of the first floor area

the room was very clean, breakfast was delicious and staff was very friendly

the gym was ok

very clean, easily accessible from lobby, free coffee bar fully stocked 24/7

the lobby is pretty big. i wish they had room service for breakfast too.

the pool was amazing and so was the gym

facilities - a gym, a swimming pool, availability of a washing machine

hotel was extremely nice and it’s 10minutes from american dream , the pool was open just have to reserve a time slot that’s available

ammenities were also very nice,gym,pool,and breakfast area

breakfast wasn’t as great as usual