another surprise was breakfast, which is simple but very tasty

we didn't have dinner there, but breakfast was fantastic

breakfast was good and staff very helpful.

breakfast was basic but sufficient

breakfast was excellent

wifi is a bit poor - so bare that in mind if you rely heavily on it

free wifi

enjoyed use of facilities in the hotel - including package deal for spa use and dinner

the staff was amazing the spa is great

breakfast was tasty as well

lastly the spa is really nice, with a lot of different pools and treatments

the hotel has an interesting hydro spa on the ground floor - and open to guests

there was no wifi; but, he was on his laptop

could never get the wifi to work for us

good size bedroom and bathroom. very comfortable bed. parking. nice breakfast.

a bar to buy coffee

30 and the restaurant was closed the night we were there but the very friendly bar moreno does great menu del dia or homemade

not a proper bar to relax in. room looked a bit tired.

location not great, expensive

the breakfast buffet was delicious, with a wide variety of options to suit all tastes

the gym is not located at the property. this should be advised in the property description.

walk to guggenheim very stylish design - room very comfortable staff are exceptionally helpful breakfast was

when trying to order a room service - needed to go down to reception desk and order it), ordered food itself wasn t good

there appears to be a room service menu but no way to order as reception does not answer calls

went to restaurant and nobody came to serve me, then i tried call room service to order food and again no answer maximum 36 degrees in shower, was cold for

r hotel standards) tv screen, very fast wifi, nice view over the stadium and cityscape

to complain about, perhaps a small note: a qr code for room service is available in the room, but the order still needs to be placed by phone

hotel well located, not far from the old town and city centre. small but equipped gym.

i loved that they had a gym and 24/7 bar

24-hour bar and gym availability

the hotel offers a small gym as well

really had to search to find something negative however one night i ordered a burger in the bar & it wasn’t cooked enough so i didn’t eat it

the design was great, friendly personal, free coffee and water, great room service

everything was great. kids friendly hotel

if the bar fella with the moustache doesnt get a wage rise then its an injustice

get what you pay for, and it is not cheap; an enormous family room, welcome gift for the kids, more than delicious breakfast buffet with plenty of options & good quality, very friendly

perfect breakfast with a kids play zone! thank you for having tasty and calm breakfast time ;)

didn't have breakfast, but opted for room service

bar was well stocked with friendly staff

the room was too hot and when we opened window got noise from the terrace bar below

other rooms) in the morning was too

shower, and bathtub were too old room service

also breakfast was plentisome, fresh and very good selection of products

as we sat there in the bar to have breakfast, we asked to lower down the music and it was no problem at all

able to accommodate with the kids rooms

, hand towels, bar soap, shampoo &

more variety at breakfast however i was satisfied. no orange juice on 2 mornings.

wifi

room service was fast and excellent

often, there was no one serving at the bar, maybe dealing with room service but annoying when you're trying to get a drink

some facilities and better wifi connection

theyve thought of everything from a fantastic kiddies' corner on low tables so the kids can help themselves to a bloody mary station for adults

doorman, bell hops, 24 hr room service, a good restaurant

specialty neck pillow was accidentally sent to the laundry and lost

great location ! staff allowed us a late check out

many little presents for parents and kids

room service was very quick, beds were very comfortable.

kids being sick and fighting in the streets outside from 4am until 7am

fantastic location with lovely pintxos bar right next door

the included breakfast was good as was the salad we had in the bar one evening

no kettle in the room, breakfast too expensive, little kids pay the full price

location, breakfast and parking

dog friendly, and with ev charging in the garage.

manager parked our car even though they don t have valet service, terrific bar and bartender, excellent room and breakfast

clean rooms, friendly staff, coffee machine in the room, separate toilet, access to gym

en though pretty much

instructions to find garage and ev charging were clear

4* hotel with proper service, great comfort, good food, delicious healthy breakfast, great little gym, and not stunning but nice views

the pool is not worth it. might as well take a run or go to the gym.

rticularly the bar staff)

the swimming pool was not for swimming. it looked like a small pool for kids

the wifi was terrible

the free wifi was slow and streaming only worked when downloading a movie.

recently the breakfast variety is becoming less and less.

t the staff quickly helped and fixed

staff was friendly and helpful i also liked that they had bar and place to eat

the complimentary mini bar was a nice touch

the wifi worked well

close to city center, almost everything within walking distance, staff was polite and helpful, wifi fast and stable

the day, so i was pleased to know the hotel had a working space with refill coffee and strong wifi

i had to work for a while and the wifi was good

bright and clean room and bathroom with very fast wifi

beautiful breakfast

staff very friendly and kind. lovely gifts in the room for our kids.

there are lots of restaurants and shops around the area and there s also a self service laundry shop (autolavanderia adei) 3 minutes walk if you need to get rid of the dirty laundry in (+) due to noise disruptions, they cleared the fees of a laundry service that i had ordered to compensate (-) everything in hot laundry

also there was a little play area in the breakfast room for kids

great location in the old town. great sized rooms and breakfast was fantastic

room service and when i ask for a drink to make a toast for new year's eve it has not been possible

an early check in for us which was nice, easy check in and out, location is excellent,

very nice service, clean and comfortable room with kids, thank you very much :)

learned that due to covid the roof bar, gym and laundry are closed

very nice service, clean and comfortable room with kids, thank you very much :)

it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :) in our case,

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

mini bar was locked and no wifi, which they will leave you to find out yourself so by 20:00it will be impossible for you to

great rooms and lovely rooftop bar and restaurant

property was great, finishes were excellent, rooftop was lovely and pool / gym space was good

g, 3kg)

modern, great location, great gym , great rooftop bar and restaurant.

the swimming pool was not available at the time of our stay.

they put in twin beds for my kids

wifi works fine

toshiba conference, meant that bar and bistro were off limits in the evenings

great location if you are travelling with kids - it's a calm neighbourhood with many parks around

didn’t use gym or eat breakfast so unsure about those

the bar area could do with a bit of updating. the staff were great though.

hotel staff was very welcoming and also gave us early check in, and gave information about the area

spotlessly clean bathroom with walk-in shower and complimentary toiletries if required, mini bar in case we felt the need to use it, tea-making facility

i did not use the hotel restaurant, but in the cafe bar area i enjoyed a very reasonably priced wine, coffee & snacks

excellent location and fantastic breakfast

very expensive, no in house options for lunch or dinner, except for a very limited room service

the same was the breakfast area and the breakfast itself was various and of high quality

requested a cot which we got in the room but also received a baby bath and kids pack

a bigger gym

maybe wifi could be better, it is important for foreign guests

restaurant, bar was super

and seems there are kids that time also they're running in the hallway

enjoyed the bar downstairs a couple days too

kids gets free breakfast so that is a great

swiming pool clean and good and gym is excellent

not enough sunbeds around the pool.

we were very satisfied with our stay! great hotel, good breakfast and amazing spa swimming pool!

room service is strange, knocked over our stuff at the bathroom and left glasses and coffee mugs

gym and spa are excellent

friendly staff, early check in, comfortable room. very close to guggenheim museum.

no room service to order some food

he helped me find a place to do my laundry and gave me suggestions on where to eat and where to shop for some specific items i was

of room service/food options close by

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

fast room service, every request is done in a few minutes

the bar at the top is beautiful with a great view over the guggenheim

loved that the hotel is across the street from the guggenheim! loved the room service!

the rooftop bar has a lovely atmosphere and great views

loved the spa like bathroom and shower with glass view to room and window

beds, quiet and clean room, helpful staff, nice view at swimming pool, amazing swimming pool with friendly

only slight negative was lack of shade around the pool.

great pool and outside bar area

perfect for families; my kids enjoyed the playroom

great pool and outside bar area

location, view, cleanliness, helpful staff and a great breakfast

super hotel with very good breakfast, gym, surroundings etc. nice staff

room service for dinner, delicius, kids ate everything my 11yo son said it was the most comfortable

room service was flexible as we stayed in the room until 1 pm and they still did an excellent job

clean, friendly staff, perfect location, gym 24 hours by your room key.

not to forget, this ibis is located just across the road from a shopping center with kids center in it

location, clean, staff very friendly and helpful. breakfast great selection.

take breakfast but the buffet looked plentiful

friendly staff, easy check in, adequate evening meal, good breakfast, quiet, comfortable and only a 10 minute drive to the ferry port

seating at bar table uncomfortable for evening meal

the bar shut at 10.30 pm and we would have liked to stay later

nice hotel at the river. pretty close to the old town, nice gym

junior suite perfect for a family (two kids)

location of the hotel, closeness to guggenheim museum, the river, kids playground, funicular and train

so the only thing i'll say is that the gym was unavailable

wifi average.

staff were excellent and room service was very good

the quality of the furniture, mini bar, was a little bit below average. the gym was poor.

gym was tiny with only a few machines squeezed in.

the various restaurants the location the room service

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

no food or bar facilities, closed down

bar & restaurant in building, so all convenient

the bar was lively

clean and comfortable, regular bus and train service into bilbao, wifi and free parking and great value for

when we reached the hotel we asked for cutlery from the bar counter unfortunately, it was not properly cleaned or polished

waited at the bar for ages for a drink but gave up and went to bed

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

several things: - wifi didn't reach our room and because they were out of space

big choice of continental breakfast

the breakfast contained a very good selection that should suit all tastes

good selection of food for the continental breakfast

breakfast selection was very good

breakfast was very good

in addition the bar and restaurant staff were terrific, particularly the two slightly older servers who we assumed

sandwiches, crisps etc, on offer at bar and restaurant

the location on the river was very good and the wifi worked very well.

secure parking. room had a balcony. good wifi signal. close to ferry port.

exceptionally comfy beds, good wifi in room, super friendly staff and great location.

the hotel wifi was fast and everything worked well

a late check out was 5 per hour also

it also offers a fine (but more expensive) a la carte menu and a decent room service menu (-)in room offer of tea, coffee, water etc was poor, and room service expensive. (-)the restaurant should offer room service for evening meals. helpful if travelling with a dog, (+) dog friendly and good room service (-)could not use the restaurant or the bar or get room service (-)done by your pets - never had to do this before an extra 10 for each dog charged offered room service but didn t answer phone underground parking spaces a bit (-)no coffee/snack facilities. room service food was not good. chips not cooked, chicken burnt (-) no room service and no table in restaurant lunch or evening as there was a fiesta on sunday (+)club sandwich via room service was amazing however the chips were fried so much they were impossible to eat the (-)so had to sit in the room with her all afternoon and night as weather wasn't good and had to get room

for late check out only 5 per hour up til 5pm if required

wifi was not good enough to support streaming or downloading tv shows

no breakfast buffet restaurant, only a spanish style bar

excellent. just loud music from bar opposite.

helpful reception and bar staff free airport transit

helpful receptionists and bar staff

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

location, nice room with comfortable amenities, very friendly staff, easy on-site parking, lively bar and courtyard seating area

had room service as we were tired superb food and pleasant

how to get round on the metro and helped with cabs, overall this is a great place to stay, lovely bar downstairs as well

& wifi didn't work

good facilities inc bar & brasserie style restaurant. very comfortable bed. excellent staff.

friendly people. nice comfy room. parking space.

there is a nice free parking

reception and bar staff helpful and polite

clean, free parking and less than 10 minutes to the airport

free parking

good wifi

excellent wifi

parking a bit limited a bit far away from bilbao city centre if you wanted to explore it

parking could be a challenge depending on the number of hotel guests, and guests at the restaurant

you don t have to pay a lot for breakfast as you can dine quite well in the bar as well

also late check out 12:00 which a big bonus

the snack bar was busy with local people having lunch when we arrived and we enjoyed some delicious

style-on the whole friendly staff-bar prices,especially bar meals, fantastic quality at very good prices

location, bedroom, bar ..free parking

very relaxed atmosphere for what is quite a busy bar area

convenient to have in the room, it was set up on a lower shelf which is not great with little kids

free shuttle service, room was ok, however smart tv would be appreciated, especially for a small kids

convenient for airport. good shuttle bus service

we stayed in a family room and the roll out beds for the kids could have been a bit comfier.

the room is big enough to put your luggage comfortably, the little bar downstairs is very

the front-desk employees were great, the price was right for the beer at the small bar area, and the airport shuttle did the job at 5:10 a

hotel provides shuttle and on a call ; they were prompt enough to send it across

could be richer, was missing a bar where you can have a small bite

note that there is no mini bar with fridge in the rooms (we wanted to put cheese into it)

bar and breakfast available

bell staff and bar staff were hit and miss

much - the pool was not open, but that was a date issue, as it only opened the weekend after we arrived, so

we had a magnificent breakfast on the terrace overlooking the harbour. very special.

the views from the terrace and pool are what make the hotel exceptional

the service in the bar the first night was terrible we waited 25 minutes for a drink which never came as they had

staff, loved the deco and the room, bed very comfy, bathroom beautiful with massage shower, breakfast good with lots of

good breakfast , nice room ,great view

excellent choice at breakfast

is 14 euros a day and breakfast 12euro when you book in or 14 euros if you want it in the morning this is for continental

breakfast was lovely but as we didn't want the full works we didn't have it everyday as it cost 12

allowed early check in

maybe in the height of the season, the bar nside the hotel would be open

the tapas bar downstairs, solaro, has heavy 50s rock music playing constantly, round and round on the disc

great atmosphere in the bar and restaurant

small hotel 22 great rooms great staff and a choice of 3-4 great restaurants ‘ good friendly bar ‘ great location ‘ plenty going on round the port area 250 mtrs down the

great to be able to bring dogs into bar and restaurant with you

was a very comfortable golf hotel with ample parking which was outside and easily accessible

the grounds and building were lovely. great bar and restaurant and the view was amazing

plus the pool was amazing for the kids specially in a rainy day

pool gave us a relaxing time and the team was marvellous

wifi was a little bit hit and miss, but this is to be expected in a rural location

helpful owner, comfortable room, ideal location, breakfast included, parking at the back of the

, quality b&b, spotlessly clean, great rooms, secure parking, little bar cafe next door , great for our dog, and very friendly, brilliant value for

free wifi

easy access from motorway. off street parking. good breakfast.

very good freshly prepared breakfast provided

loved the room, swimming pool and breakfast

rooms with a little kitchen, everything is new

great stay and a fabulous breakfast.

pool was very nice