wifi is a bit poor - so bare that in mind if you rely heavily on it

free wifi

breakfast excellent with a good choice of fare

lastly the spa is really nice, with a lot of different pools and treatments

spa could be really crowded in some moments, especially in the central hours of the afternoon and;

the hotel has an interesting hydro spa on the ground floor - and open to guests

offer you only 1 hour at the spa

we didn't have dinner there, but breakfast was fantastic

another surprise was breakfast, which is simple but very tasty

property, great evening meal and breakfast

breakfast was basic but sufficient

breakfast was excellent

bed was fine! location ok, enough parking. wifi had mixed reception, not superb but good enough.

great buffet for breakfast

breakfast is limited with few vegan options

the spa was very good.

staff at the bar was very nice and also the pintxos + snacks & drinks were good

the main negative i will give the fact that room service took my cup, plate and cutlery

details for the dog and kids.

had room service which was excellent and good value

loved the little play corner for kids in the restaurant where breakfast was served

wifi was a bit flaky, sometimes ok, sometimes pretty bad

24-hour bar and gym availability

the hotel offers a small gym as well

did not have time to try gym but it seemed nice

i loved that they had a gym and 24/7 bar

were really sweet - there was a small package of sweets for christmas and the free chocolate bar was so cute and yum

room service took almost an hour

mini bar price list was missing

nice clean hotel with free usage of a really good gym down the road.

very good breakfast, very comfy pillows, helpful staff and good location

the gym is not located at the property. this should be advised in the property description.

bar at reception open nonstop

as we sat there in the bar to have breakfast, we asked to lower down the music and it was no problem at all

with small kids it would have been reassuring to know in advance

amazing buffet breakfast with everything you could want

the breakfast was

the room was too hot and when we opened window got noise from the terrace bar below

staff very attentive any requests dealt with immediately special thanks to carolina in the bar who was very

there was a strike from the cleaning service during my stay...no room service...no fresh towels

the terrace and bistro and bar area

we forgot to buy breakfast but the staff told us we could buy a croissant and coffee at the bar rather than paying for the 18 euro buffet

went to restaurant and nobody came to serve me, then i tried call room service to order food and again no answer maximum 36 degrees in shower, was cold for

great food served in room service for dinner

there appears to be a room service menu but no way to order as reception does not answer calls

the room service didn't work, even going through reception

quick room service at dinner time

beautiful breakfast

staff was friendly and room service meant that my bed was cleaned very quickly.

great helpful staff, good breakfast

also there was a little play area in the breakfast room for kids

good breakfast! great variety every morning

the indoor pool is in the health complex next door, is 20 euros per person, and kids

great service and the spa is very good.

room service was nice too

location, really helpful staff, great bar and facilities, super safe parking.

service at bar area was a bit slow due to staff shortages.

given that we were with small kids, this was a huge hazard

limited choice in restaurant although room service was good

a special commendation to all staff especially at reception and the bar lounge area

no phone for room service

the gym is exactly what it looks like in the pictures, with the heaviest dumbbells weighing 10 kilos

it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :) in our case,

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

the rooftop bar was amazing and we loved the local pintxos bars!

doorman, bell hops, 24 hr room service, a good restaurant

the food was poor, especially room service.

and we asked for smaller pillows and and for a wifi signal booster, and we had it immediately

the gym needs updating

the day, so i was pleased to know the hotel had a working space with refill coffee and strong wifi

bright and clean room and bathroom with very fast wifi

basic hotel, micro rooms & beds, zero room service, not even breakfast in the room, 4 stars must be a joke

the wifi worked well

thought that the rooms were supposed to have air conditioning and i thought there was going to be room service

didn’t include breakfast

the room was spacious, quiet, and impeccably clean, with a big, super comfy bed that made for a great night's

we however ordered room service which took close to an hour for fries

g, 3kg)

no one answers the ring for room service / house keeping

the complimentary mini bar was a nice touch

com didn't say wifi is available throughout the hotel

room service

staff was friendly and helpful i also liked that they had bar and place to eat

wifi connection was strong and reliable

excellent up market tapas bars nearby

location, very clean, confort, fast room service

no white wine in the mini bar & only possible to buy a full bottle in the reception :/

not far from city center. has a gym.

we tried to check it out and it turned out they meant a hot shower cabin in the gym on the 7th floor, but there is no sauna - this was a bit of a

also a very nice gin & tonic bar in the next

surprisingly there was also a gym (could not find that info)

the location is great and the staff are really friendly. specially the guys from the bar :)

clean great breakfast lovely staff

the included breakfast was good as was the salad we had in the bar one evening

wifi was perfect - and the staff were very helpful and very flexible

nice rooms, friendly staff

the roof top pool wasn't as big as i'd hoped but still nice to have it :)

staff was excellent. young kids would prefer a bigger pool. everything was in great shape

rticularly the bar staff)

it is not posible wifi connection

very thoughtful stallf, allowed us to do an early check in and a laye checkout

often, there was no one serving at the bar, maybe dealing with room service but annoying when you're trying to get a drink

wifi could be better

no habia wifi por averia

dog not allowed in the bar which was empty!! shame

manager parked our car even though they don t have valet service, terrific bar and bartender, excellent room and breakfast

instructions to find garage and ev charging were clear

everything. perfect hotel, attentive staff. excellent gym and breakfast. really lovely room

room service does not serve the full menu 24/7

clean hotel with spa and gym, perfect location, delicious breakfast

is only a really tiny thing as we thoroughly enjoyed everything about the hotel but i guess the bar could have been more comfortable, cosy sofas perhaps instead of cafe style seating, but really

and what i absolutely loved is the surprise kit for the kids

the breakfast meet our expectations, the situation is great, and they did little bag for our kids that was a great surprise

the wifi was very slow

room service was below par the shower had mold on the sides and the drain was semi clogged and

clean, friendly staff, perfect location, gym 24 hours by your room key.

the room service menu was extremely limited and needs to be extended for

was excellent , great choice probably the best we have had in awhile * staff were excellent * bar stayed open late and prices were not inflated * best pillows and bed i have slept in for awhile

didn t have breakfast because we felt it too expensive compared to any cafe or bar in the city

spa is extra charge and rather expensive. fitness room tiny.

well equipped gym

perfect location, welcome desk decoration, all day free catering, kids welcome kit

ur it yourself + write down what you had) in the beautiful lobby after our baby fell asleep

the honesty bar was a great idea

location for walking to places of interest and by cab; pool a bit small and too many kids at one time not possible to relax and have a quick swim; gym equipment ia good; food for kite

friendly staff, also towards our kids

good wifi, clean room and helpful staff, location just off the main street ok

food from the room service menu was terrible

wifi in the room is abominable

the bar shut at 10.30 pm and we would have liked to stay later

location of the hotel, closeness to guggenheim museum, the river, kids playground, funicular and train

good gym

great value and a well equipped gym too

it has a small gym and sauna

ridiculously overpriced diabolical hotel no hotel bar open no room service empty mini bar no satellite tv extremely dated rooms paid so much extra for a terrace

awesome location, friendly staff, smelled really good, great gym, great products

m with view on the museum)

the breakfast also served from this area was the best we had in our travels throughout spain and

tite and perfect) and ate at olio, the restaurant

great breakfast, room service every day , bathroom equiped with barh- what we really appreciated, especially during

slow wifi, old furniture

room service was prompt and absolutely delicious, and the location couldn t be better just a

staff were excellent and room service was very good

wifi average.

he helped me find a place to do my laundry and gave me suggestions on where to eat and where to shop for some specific items i was

no room service to order some food

it was very well located, near the guggenheim museum. the room service was also good.

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

friendly staff, early check in, comfortable room. very close to guggenheim museum.

the house has probably six rooms and communal access to a good kitchen

free wifi

wifi was a little bit hit and miss, but this is to be expected in a rural location

it's also pet friendly and has superb, secure parking facilities

we used the kitchen for preparing some food in the evening

kitchen facilities good, secure location, comfortable bed

clean, comfy bed, amazing shower, shared use of kitchen.

plenty of on-site secure parking

gated and safe parking in front of the house

good place, clean good wifi, room is clean.

we liked the hotel bar which was open until 23:00

chairs in the bar area could have been more comfortable

great selection and kids loved the breakfast doughnuts

we had a great time when our sons visited with the grandchildren in the bar and the kids room

no children's menu/not much for kids to eat

seating at bar table uncomfortable for evening meal

drinks at the bar were quite expensive.

rooms, good shower, good breakfast with late check out

breakfast was superb with lots of choice available

the bar and good were great both in choices and prices, the food quality was very good

easy to find. comfortable. great bar area with lovely inexpensive food and drink.

loved the bar and the staff.

the location is great but the best part is the bar and the food they serve there.

breakfast bar helpful lady found us extra pillows

bar is nice and food good

supermarkets nearby if you need them will definitely use again but won't take the breakfast

nice breakfast

breakfast was very good only problem the coffee machine did not make hot coffee ,shame on

there’s a bar restaurant where you can eat excellent food for a good

there was a basic but adequate cafeteria bar so, i was able to have dinner

great garden for the kids to play, lots of small touches that were wonderful, perfect hostess to meet us - highly

maid came in to our room while we were asleep and when she left she banged the door so hard my kids woke up and wern't able to go back to sleep at 9

breakfast... ud83eudd37‍♂️

it's good to offer a family room but two kids sharing a sofa bed is not ideal...

secure parking , great location good breakfast

the beds were comfortable and wifi strong

good parking if you are driving

convivial bar and restaurant

location, tranquil setting, with ample free parking

wifi works well

we ordered room service for dinner, it took quite a while but the food was delicious

the restaurant and the bar area are ok

had meal in bar area which we could ve had two hours earlier had we known about the restaurant being

bar was like a canteen, no atmosphere

spa was not included when in most hotels it is

reception and bar staff helpful and polite

friendly people. nice comfy room. parking space.

excellent parking

free parking

there is a nice free parking

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

no food or bar facilities, closed down

bar & restaurant in building, so all convenient

the bar was lively

there was good parking & ev charger available for use

allowed us early check in.

we chose also because of the ev charging and secure parking

we had problems with the wifi.

bathroom was excellent, bed comfortable, great wifi, aircon, fridge, nespresso machine

the bar area felt a little cold

wifi not great unless you paid for it

staff friendly and efficient/restaurant staff excellent/ dinner outstanding and appetizers at the bar wete first rate/ no