food and bar service available at very reasonable prices

staff and especially the bar staff were kind, and caring

rooms and bar and absurd pricing also i paid for a room for three and the room was single

find access the hotel, over and under ground parking, beds very comfortable, cleanses was great room service was great too, over all quite happy

checkout waited extra 15-20 minutes so they can unblock the iron security from my payment card as wifi was not working

late check out, free parking and 24 hr front desk

the wifi was finicky

the hotel as few facilities. week wifi.

pm), and on an evening it wasn't open at all and the alternative

staff at chack in, breakfast and bar was very friendly, helpful and professional

no tea and coffee/kettle in room/ only water in mini bar, bar not open spa not open.

the bar looks nice, but the staff on saturday morning treated us as if we were local spanish folks

the hotel bar has good food and friendly staff

also, the breakfast in the near bar is super

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

noisy room just above the bar in the evening and the breakfast room in the morning

we had a great stay there the bar in the hotel is very good and the bar staff very friendly and attentive

fairness, i must acknowledge that the food in the restaurant bar was very nice and the staff in general were friendly

we had a great stay there the bar in the

plus laundry facilities

the bar food and coffee were excellent

parking and ev charge. fair price for the parking (5 eur per night)

breakfast was great, room was comfortable.

the offer of the bar and room service offer food is very low and limited.

friendly staff, nice comfortable clean room and hotel area, simple yet nice breakfast

my kids couldn't watch tv, because it was on spanish programm

access to little gym a bit expensive when you do not use the sauna area

the beds were comfortable, but the pillows are for kids

card occasionally didn’t work so have to go back down to reception for another, same with the gym one

the smell in the room was similar to the smell in the male dressing room at the gym

gym was extra pay

i guess we would have like a snack bar or restaurant

the help yourself spanish breakfast is also o k although no cooked breakfast

no bar or restaurant facilities

breakfast is not wildly varied but it has good options for all

we thought the bar and food was good value - but there are loads of other options in the retail park a short walk

was eventually refunded but that's hardly the point as i was attempting to buy something as the bar had closed early for some unknown reason

locatìon. it was close to business park which had ample entertainment options for kids.

secure parking with cctv

wifi was pretty bad

no fridge in the room. it would be useful when travelling with small kids.

no facilities for coffee/tea in the evening . bar / coffee shop closed

we can’t order the kids menu from the restaurant to the room, even we have a dining table there

very good for staying with kids, enough space for 2

bar and restaurant staff

bar staff were absolutely horrendous

there was a mini bar but no means of making yourself a hot drink or even complimentary hot drinks at the reception

location is perfect, close to the motorway for overnight stay if passing through and ample safe parking

hotel offers free parking, onground and underground

no comfortable bar or lounge to relax in

free underground parking available to

comfy beds, room size was large enough. airco and wifi were good

the bar in the lobby was closed and the pricey vendo machines.

parking is

much in the immediate area although the food served in the bar was good and reasonably priced

a lot of safe parking within the property. the breakfast was amazing

nice hotel, in good location. breakfast excellent

the breakfast selection was good

i didn't include breakfast on my room reservation, but took it anyway and paid fot it

good breakfast, friendly staff, good ac in the rooms and there is even a fitness center

breakfast was a bit underwhelming,

the lady at reception was very nice and allowed me to early check in.

breakfast is better, but still i would pass on using it next time

wifi not working properly in the room - very important if you are in a business trip - restaurant

up the breakfast was very good and the choice was good, the staff were friendly and helpful, the pool was clean with plenty of sunbeds and the pool attendant was nice and helpful, the restaurant

good breakfast

fabulous breakfast, with a massive choice of good quality food and drinks

the bar and restaurant did not open till 19

plus served from the bar but with very little choice…a pity because everything else was great

easy access to the pool and garden on the ground floor for my dog there are no extra charges for parking and

there was lots of garden areas to walk the dogs around and a lovely looking outdoor pool

you have to go each time to the bar to ask the personal to get what you want, even a cup of milk

center which makes it very convenient to go shopping / eating after a hard business day + enough parking slots available

parking for the hotel is separate but i had the last available spot which took me quite some effort

the rooms a very clean but dated the furniture in the reception area very poor and the bar never

served for the hotel guests) +

staffs, very good location with many shops and restaurants, free parking, fantastic balcony and view, large

like the lounge room, the fact you didn’t need detergent to do your laundry and the ac was perfect for june

train to the centre of madrid - nice, quite spacious, air conditioned room with nice bathroom - bar on

was a restaurant there was a train station walking distance away there was a laundry room the staff was

, its like desert ,dirty and scary area and too many prostitutes around the area so if you got kids or that dont get near

transportation; nice, little cafe on premises with very good service and good food; availabily of laundry room

they did say it was ok to leave the dog unattended in our room but we chose to eat breakfast in stages to allow company for our dog

very poor breakfast

overpriced breakfast option but everything else was great.

breakfast included with good choices

breakfast outside on the terrace with our dog

coffee not good at breakfast

bit hard to find. a good travelling hotel nice breakfast.

great price as continental breakfast included

great breakfast, super helpful and attentive front desk (thank you anna and rachel), very very nice room

staff are all welcoming and accomodating, my compliments for the cleanliness, breakfast buffet was

used the swimming pool which was a welcome relief from the heat

new, the mattress was comfortable, the shower had nice pressure, the pool was refreshing, the breakfast yummy and the stuff helpful and kind

at the time we were informed we could use the pool even after checking out

amenities: the swimming pool was closed

late check out mas tarde

better breakfast items and options

size was great, the staff was very friendly and the parking outside is a plus for people that rent a car or travel with their own vehicle

i was expecting to have a mini bar in the room, to avoid going downstairs to the vending

breakfast buffet was superb

breakfast is standard

food and drink available readily in bar area

the restaurant and breakfast staff (we’ve met rocio and claudia) was amazing, very helpful and nice to us

staff was great. rooms are clean. breakfast was good. overall good value for money.

spa experience, some of the comments said the room was a bit dated but we found it extremely cozy

spa service is separated for the hotel (although in the same building)

property is really beautiful, with nice gardens and fountains, and also functional indoor spaces

the breakfast in the bar was even better than in the restaurant

coffee / drinks bar appeared to be permanently closed

the hotel offeres hot or cold breakfast, delicious ud83dude0b fresh fruit and fresh juices all loyally bought

lobby, bar and common spaces in general… perhaps they should start thinking about renovation.

diner in the bar was terrible, too much waiting for only one waiter, too much waiting for dishes, the menu was

confortable room, clean room, excellent employees and great breakfast!

room service is available

location, helpful staff and bar facilities

staff were very friendly and professional. very clean and good breakfast.

staffs collaboration, smiles and great breakfast

loved that they have continental breakfast

was a wide choice for breakfast, fresh food and was plenty of space so that there was space between tables

breakfast

excellent breakfast, clean and silent rooms

nice breakfast, easy to park car. close to shops

had private parking which is nice and staff was nice; good wifi in the public area and they had kids play area;vending

toilets, kids running up and down corridors all night after 12pm, parents loudly shouting and smacking their

the bar has not opened since lockdown,it would have been nice to have a drink in the evening

although there was a small bar i felt there was a need for some bar snacks.

i didn't have a chance to try out the snack bar or cafeteria, but the menu looked very good

lovely room reception staff and bar staff very friendly and helpful.

bar downstairs is not open

the bar connected to it is also great for a drink and a snack

having books instead of a bar is already building a calm environment and relaxing is much easier

it’s 24 hour reception and there is a bar attached to it which is great if you want a coffee or a quick meal

also has terrific coffee shop/ bar downstairs

of city was still good considering second stay in madrid staff very friendly and accommodating re late check out

gorgeous breakfast, very attentive and efficient staff in the restaurant and reception.

the gym was a little bit cold but the temperature of the room could be easily improved.

great quality hotel, rooms were excellent, good gym fantastic pool great restaurant.

they had all the amenities we needed and the pool was an added bonus

the room service is very nice

the bar downstairs was incredibly cheap and accommodating

we went with kids to warner brothers park and look for thematic hotel and this one been really good

the small bar downstairs beside the reception was a bonus

some problems with the wifi although they were resolved successfully

we, 7 people drove 3 cars, so hotel offer free parking was so convenient to us.

wifi

parking sensors don't detect them which resulted in one gouged alloy wheel

free garage and outdoor parking

great breakfast with different meats, fruits, cheeses, coffee and different breads

the breakfast team couldn't have done more to make us feel comfortable; very accommodating and very

wifi connection is not very good

central location, clean hotel, nice breakfast and extremely friendly staff

a very efficient room service is also provided

nobody there to check us out and no breakfast until 9am

breakfast was basic, but there was an option to order side dishes to a very acceptable price

breakfast was far too late at 9am and poor chose

no problem with parking

rooms, great bar especially the lady behind the bar

belongings have been tampered with, obviously accidentally dropped and improperly restored by the room service personnel but never mentioned

the restaurant and bar was very short staffed in the evening

people yelled conversations and kids played constantly in the big open area in front of the elevator outside my room

everything was perfect specially family room when you are traveling with kids

the reception staff could be nicer and the wifi is limited to one user for room

the bar is nice and drinks are not too pricey

fitness centre very small and with no weights.

slow wifi. grumpy breakfast stuff.

fitness centre is a joke, only a treadmill and two elliptical bikes

small bar with tapas available if you don't want to travel into city

room, breakfasts, all staff dealings including reception, bar and resterant staff

internet lousy. rooftop bar area no lights at night. unsafe.

room for the same price, very clean and comfortable, staff very friendly and helpful, breakfast bar excellent, dinner and service excellent, we loved it

poor choice of menu in lobby bar very limited.

the bar by the reception is only open in the evenings, it’d be nice if they served coffee and tea

gym open 24 hours. staff were so helpful and kind.

we were out of season so didn't get to try out the pool but would love to return in the summer

the price of breakfast compared with going out locally

great service and pool area and rooftop bar was great

we also asked for a kettle from room service and they were very prompt