good wifi, good breakfast buffet

a lot of safe parking within the property. the breakfast was amazing

the cleanliness of the property, the free parking and the spacious room and bathroom.

no bar or restaurant service available

for a 4 star hotel there was no tea or coffee facilities within the room, no laundry service or room service

the lady at reception was very nice and allowed me to early check in.

served for the hotel guests) +

the rooms a very clean but dated the furniture in the reception area very poor and the bar never

parking, walking outside to mall in rain by smokers

free parking. 15 into centre of madrid in uber.

parking is always full, breakfast buffet wasn t really good

breakfast is not that good

the breakfast was good. i wish there were more protein options.

parking and ev charge. fair price for the parking (5 eur per night)

breakfast was great, room was comfortable.

the breakfast was very good

nice, good breakfast buffet, laundry and vending machines represent a plus services

room with comfortable bed , a/c very good also ,stayed here for one night as had option for late check out and had late flight that evening

bed for the kids was a bit broken

the room was very nice and thw hotel have their own bar on the ground floor where you can find cervezas , drinks, coffee for 24h

facilities are great, there are plenty of extras like gym and others that i have not had the time to enjoy, but which are there

you have to go each time to the bar to ask the personal to get what you want, even a cup of milk

the swimming pool

the walls and a sharp metal thing sticking out the floor which of i didn't see it and one of the kids had fell would have ended in a hospital trip

the bar closes too early.

was a nice swimming pool

amenities: the swimming pool was closed

new, the mattress was comfortable, the shower had nice pressure, the pool was refreshing, the breakfast yummy and the stuff helpful and kind

used the swimming pool which was a welcome relief from the heat

at the time we were informed we could use the pool even after checking out

the staff allow us to stay in the pool after check out time

big and comfortable rooms, great breakfast, great price

i liked how there was a carport underneath, great area for the kids to play safely

breakfast is better, but still i would pass on using it next time

very convenient if staying with family as parking is right infront of the door.

breakfast was a bit underwhelming,

large bed, breakfast very good

clean, comfortable, nice breakfast, for us very well located, safe parking places

nice hotel, in good location. breakfast excellent

it has a gym where i can access 24/7, although it was not a complete set up, it was good enough for me

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

not enough bathroom amenities. wifi a little slow at times

bar and food on site

checkout waited extra 15-20 minutes so they can unblock the iron security from my payment card as wifi was not working

rooms and bar and absurd pricing also i paid for a room for three and the room was single

good wifi

late check out, free parking and 24 hr front desk

noisy room just above the bar in the evening and the breakfast room in the morning

we had a great stay there the bar in the hotel is very good and the bar staff very friendly and attentive

fairness, i must acknowledge that the food in the restaurant bar was very nice and the staff in general were friendly

we had a great stay there the bar in the

station and with a large carrefour supermarket next door together we a great local traditional bar / restaurant

the wifi the bed keeps moving..

there is a gym and a small spa which allowed to relax

very attentive, very clean hotel, free underground parking, next door to train station and metro

gym and other facilities

11:45 pm people and kids started laughing loudly in middle of high way which woke us up and called the reception to see

no restaurant facilities. poor bar selection

the breakfast very good. the room cleaned.

the bar was lacking no vodka or gin

some variety in breakfast, like eggs/bacon, but everything else was good

breakfast was excellent and this hotel is great value for the money.

restaurant or bar facilities available in the hotel from midday

no comfortable bar or lounge to relax in

breakfast is pretty good and there are a small restaurant where you can find tasty dishes in the

the only thing i would rate slightly lower was the breakfast i would give it 4 out of 5

no bar or restaurant facilities

limited bar drinks, bottled beer, spirits and soft drinks

very easy to find after a long journey excellent breakfast,room very comfortable

we thought the bar and food was good value - but there are loads of other options in the retail park a short walk

bed and breakfast very good. it was just a stopover on way south

the hotel bar has good food and friendly staff

also, the breakfast in the near bar is super

the bar looks nice, but the staff on saturday morning treated us as if we were local spanish folks

food and drink available readily in bar area

coffee not good at breakfast

she also help me to get vegetarian meal at breakfast after im asking for that

bit hard to find. a good travelling hotel nice breakfast.

great price as continental breakfast included

breakfast was very good and with large variety

the smell in the room was similar to the smell in the male dressing room at the gym

gym was extra pay

the beds were comfortable, but the pillows are for kids

- there was a team of very young kids (8-12 years old

card occasionally didn’t work so have to go back down to reception for another, same with the gym one

plus laundry facilities

the bar food and coffee were excellent

good parking garage, i could not use the ev charger as it did not function at the time

location, helpful staff and bar facilities

the room also had a well ecquiped mini bar but we bought our own water and stored it there for more reasonable pricing

were friendly food in the restaurant was lovely looked after very well with tapas in the bar not too expensive got 2 separate adjoining rooms for 3

breakfast menu could do with more variety of eggs and other things but still had plenty to choose

etc outside hotel has luggage lockers for before check in and after check out has snack bar if this is a plus for

have mini bar with two complementary water bottles on our arrival

i didn't have a chance to try out the snack bar or cafeteria, but the menu looked very good

lovely room reception staff and bar staff very friendly and helpful.

bar downstairs is not open

late check out mas tarde

breakfast was very good,

hotel rarely opens its restaurant for dinner, and eating in the bar is basic, but not fine dining

the hotel offeres hot or cold breakfast, delicious ud83dude0b fresh fruit and fresh juices all loyally bought

coffee / drinks bar appeared to be permanently closed

the bar closed early.

great pool area, very clean and staff friendly and very helpful

the gym was suboptimal. not enough equipment.

nice hotel, good interior, good wifi! all clean & nice stuff

room service provided an iron without table and the next day they took it without permission

very spacious,the pool,the gym.

it’s 24 hour reception and there is a bar attached to it which is great if you want a coffee or a quick meal

the bar connected to it is also great for a drink and a snack

was a bar restaurant attached to the hotel where breakfast was served (if you weren't having the more

having books instead of a bar is already building a calm environment and relaxing is much easier

of city was still good considering second stay in madrid staff very friendly and accommodating re late check out

i had a little had time log into the wifi

the temperature in the room was great, the breakfast was good enough and the food at the bar was also good

wifi connection is not very good

staff, clean room with large comfortable bed, amazing buffet breakfast with lots of variety, and room service daily

insecure wifi.

bar closed early both nights we were there and clearly the one member of staff on the bar was

no facilities for coffee/tea in the evening . bar / coffee shop closed

bar staff were absolutely horrendous

we were able to get a suite with a room for the kids and a room for the grownups at an excellent price

cheaper breakfast options at the bar downstairs and nearby if you don't want buffet breakfast

the restaurant and bar was very short staffed in the evening

euro per person which in my opinion is way too expensive, so we had a nice breakfast in a nearby bar for 9 euros for the three of us

kids enjoyed the trains coming and going

everything was perfect specially family room when you are traveling with kids

mini bar fridge did not work.

internet lousy. rooftop bar area no lights at night. unsafe.

poor choice of menu in lobby bar very limited.

loved the availability of the gym. staff was also very friendly and spoke great english.

the bar by the reception is only open in the evenings, it’d be nice if they served coffee and tea

bar with limited menu which was all i needed

at first they wanted me to pay for wifi in addition, but i argued that and they gave it to me

fitness centre very small and with no weights.

although the hotel and bar were open all day, it took a day to realize that local restaurants don't open for supper until

modern but comfortable hotel with a small bar and restaurant

the bar is nice and drinks are not too pricey

the restaurant and pool area are great with a relaxed vibe, the food is also really good

room service and staff

absolutely great breakfast choices on terrace overlooking garden

pool was closed, so we were a bit disappointed as we booked the hotel partly to use the pool

they keeped my luggage with no money till i came back from another trip in spain gym is open 24h tv is on the internet very modern place near to the train not too far from the

had private parking which is nice and staff was nice; good wifi in the public area and they had kids play area;vending

toilets, kids running up and down corridors all night after 12pm, parents loudly shouting and smacking their

it’s cool! and they were brilliant catering for the kids.

no laundry option in hotel

us situated with food & gave us a great upgrade, as we got there late in the evening right before room service closed

didn't receive a response to my email regarding possible issues with laundry following the insect bites i sustained

the gym was also great - had all the equipment both my husband and i

wifi is perfect and design of the room is simple but well designed as always

there is a restaurant in the hotel for breakfast, and room service

breakfast was phenomenal. very helpful staff. quiet room as requested. no problem with wifi.

courteous and very helpful staff. room service food menu.

to reina sofia, prado, retiro, nice room, great bed, friendly staff, easy check in/out, okay wifi

wifi good

they honored the quiet time of 11 pm given that there is a restaurant and bar inside the hotel premises

very low wifi signal in the room.

the staff are all excellent and it is wonderful to have a great bar to have a night cap at before heading to bed

great historic hotel in the best location. very friendly staff and nice bar downstairs.

the staff was amazing and super helpful. the breakfast was delicious.

happy with the room, the facilities, the bar downstairs

the breakfast was rich, varied, and delicious, with toast, pancakes, and great coffee

safe. clean. comfortable. perfect. gym was 24 hours. near to train, market, prado etc.

not the most central location overpriced breakfast

very noisy street, and the gym was not available

location of the hotel was great, as was, the delicious breakfast

the hotel was very tastefully styled, the staff were very helpful and cheerful and the breakfast selection was superb

there is a ev charging station in their parking garage (charging is free, but parking is not)

breakfast food was always fresh and being restocked even 20 minutes before breakfast ended

no 24 hour room service

location, staff, breakfast, room

location friendly and helpful staff very clean nice bathroom area with privacy door great breakfast buffet the bar tenders were wonderful the restaurant offered on request ice at the bar

nice gym with water provided

staff and room service/orders via app

breakfast was included and was outstanding

property, with amazing amenities such as the pool and sauna area which are tastefully decorated and very clean

accessing the wifi was difficult. was it because we have apple products?

the little cinema was cute and then the spa was fab

i extended my stay and they allowed me early check in to my new room, and a late check out when i eventually departed