is extremely noise, there is a bar with terrace downstairs and you can hear everything what is happening there

into the hotel and reception is in the bar (not unusual)

lodging has tapas bar for evening dinner and continental breakfast

central location, nice bar / cafe.

quiet, clean, quaint, ground floor bar restaurant, perfect location in the old town

cosy bar restaurant attached

was clean, all staff were friendly, helpful and very efficient, good variety of food for breakfast

the breakfast was delicious and good quality

size was great, the staff was very friendly and the parking outside is a plus for people that rent a car or travel with their own vehicle

very limited non gluten free breakfast options as well as no hot food (eggs, meats, etc)

i was expecting to have a mini bar in the room, to avoid going downstairs to the vending

late check out mas tarde

plus laundry facilities

the bar food and coffee were excellent

the bar looks nice, but the staff on saturday morning treated us as if we were local spanish folks

the hotel bar has good food and friendly staff

also, the breakfast in the near bar is super

coffee not good at breakfast

bit hard to find. a good travelling hotel nice breakfast.

great breakfast, super helpful and attentive front desk (thank you anna and rachel), very very nice room

she also help me to get vegetarian meal at breakfast after im asking for that

the breakfast was good with many options of pastries, milk and cheese

hotel in a very quiet area, in well-maintained condition, two bedrooms in the room, a tiny kitchen, 30 minutes from madrid by car

having the restaurant and bar downstairs was so convenient and dinner was fantastic

bed was comfortable and room was clean. hotel bar and bar staff were cool.

we did not ry the breakfast as we had made alternative arrangements, so i cannot comment on its quality

only croasan or tost but tost you must to pay because is not include in breakfast

elena was her name) was super friendly and the fact that you don't have to pay for the parking gym or sauna

the wifi the bed keeps moving..

parking was free and bed was great and rooms was very clean

limited bar service / hours.

very attentive, very clean hotel, free underground parking, next door to train station and metro

everything very well organized, welcoming staff, amazing breakfast, and the hotel itself is beautiful ( with an excellent garden and spa

staff was great. rooms are clean. breakfast was good. overall good value for money.

the hotel was very friendly and the staff spoke english and the dinner and breakfast was

smelled of tobacco, residents smoked on their terraces, which came into our room, spa not open on a sunday, bar has no staff for long periods

spa experience, some of the comments said the room was a bit dated but we found it extremely cozy

noisy room just above the bar in the evening and the breakfast room in the morning

fairness, i must acknowledge that the food in the restaurant bar was very nice and the staff in general were friendly

we had a great stay there the bar in the

we had a great stay there the bar in the hotel is very good and the bar staff very friendly and attentive

secure garage parking in basement, was great for my moto, tight for cars

parking sensors don't detect them which resulted in one gouged alloy wheel

parking outside the front was very straightforward, although we were told there was also hotel

free parking under the hotel with easy access to the motorway network around madrid

free garage and outdoor parking

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

late check out, free parking and 24 hr front desk

the breakfast was good. i wish there were more protein options.

pool, gym, kids play area

breakfast is not that good

the offer of the bar and room service offer food is very low and limited.

parking and ev charge. fair price for the parking (5 eur per night)

staff is very supportive, and the rooms were super clean and every day we had room service

staff and especially the bar staff were kind, and caring

bar and food on site

food and bar service available at very reasonable prices

everything was very clean, and we had a frigo bar in the room with bottle of water for free

find access the hotel, over and under ground parking, beds very comfortable, cleanses was great room service was great too, over all quite happy

hotel rarely opens its restaurant for dinner, and eating in the bar is basic, but not fine dining

lobby, bar and common spaces in general… perhaps they should start thinking about renovation.

the breakfast was too expensive and it wasn't as good as we expected

breakfast did not open until 8 and the bar was also not open, so it would be nice to have an option to get coffee somewhere

good quiet rooms, nice breakfast spread and very helpful staff

was no bar open in the day due to renovation which is ok but they should inform as we arrived but

everything was very clean and well maintained, the staff was joyful and the free parking was a huge plus

quiet and peaceful location is very nice especially if you travel by car

good parking albeit outside

room service or restaurant on a friday or at weekends, seriously this is meant to be a four star

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could maintain my workout routine

very close to shopping malls and good fitness club

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

the bar area was very comfortable

a mini bar in the room is advertised but there was nothing in it

the lady at reception was very nice and allowed me to early check in.

free parking and plenty of food choice in shopping

there was no bar open due to covid

parking for the hotel is separate but i had the last available spot which took me quite some effort

staffs, very good location with many shops and restaurants, free parking, fantastic balcony and view, large

beds need changing! bar area never open. the hotel would be great if they gave it a facelift

good breakfast, nice swimming area, staff at the reception very helpful

was a wide choice for breakfast, fresh food and was plenty of space so that there was space between tables

loved that they have continental breakfast

breakfast: boiled eggs, pyrites, many options, abundance

breakfast

amenities: the swimming pool was closed

new, the mattress was comfortable, the shower had nice pressure, the pool was refreshing, the breakfast yummy and the stuff helpful and kind

used the swimming pool which was a welcome relief from the heat

at the time we were informed we could use the pool even after checking out

the small bar downstairs beside the reception was a bonus

no problem with parking

the breakfast was good, despite being small

breakfast was far too late at 9am and poor chose

rooms, great bar especially the lady behind the bar

the breakfast is not that good, don't have many options and each person can only get one coffee and one

better equipped kitchen. a kettle and pans would have been great

the pool is nice and was never crowded, the gym and terrace were excellent

no tv in the room. not so much dishes in the kitchen.

kitchen was not well equipped at all

staff were good, gym and wifi are good. it has a good workspace for working remotely.

high-speed wifi. close to city center.

wifi had some downtime

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service, and most importantly taking

aircon wifi parking lovely leafy location clean towels and

was a restaurant there was a train station walking distance away there was a laundry room the staff was

there is no bar facilities on a sunday, the showers are far too small.

train to the centre of madrid - nice, quite spacious, air conditioned room with nice bathroom - bar on

it was not child friendly, no facilities for kids b/fast on the

gym

only thing was lack of water one evening mini bar not topped up and was none in vending machine to buy either

the wifi was patchy and slow

the park nearby was lovely and a local bar was open

limited parking in garage if hotel is full.

friendly and helpful staff. clean comfortable room. excellent parking.

nice hotel, in good location. breakfast excellent

the breakfast selection was good

i didn't include breakfast on my room reservation, but took it anyway and paid fot it

breakfast was a bit underwhelming,

don't like the gym that at my first time i went to the gym and sent the pictures to a friend, but my friend said

crowded breakfast room, a lot of children running around.

the room was very small for 2 adults and 2 kids

clean, ok breakfast, near shopping center

vending machines were not working properly and the hotel bar didn't had sparkling water available for sale

everything new clean fresh hotel free breakfast with a huge designer outlet 2 minutes walking

pool opening and closing times

good wifi close to the shopping

low and irrelevant wifi

not very versatile choices and our kids left still

breakfast is better, but still i would pass on using it next time

you have to go each time to the bar to ask the personal to get what you want, even a cup of milk

mattress quality and not being able to put the bar tab or restaurant tab on the room bill

pool closing from 14-16hs during the summer is non sense

the bar and restaurant did not open till 19

the swimming pool

and great breakfast

breakfast was excellent

it was so clean and comfortable with an excellent shower. breakfast was perfect.

the hotel was packed with people. i always found a table at breakfast but just.

great location for shopping and costco trips. nice facilities. clean. good breakfast.

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

a lovely restaurant bar beside hotel (castizo)

comfortable well ventilated quiet good gym for people wanting cardio equipment

wifi was really slow and you had to pay to have a quicker connection

check in to check out, everything was excellent, the bed was comfortable and quite at night, good gym at the hotel, allow for good work before excellent breakfast, room was good size and layout was

room service is only at specific hours starting 1

friendly and kind staff, comfortable and quiet rooms, superb breakfast buffet.

the room also had a well ecquiped mini bar but we bought our own water and stored it there for more reasonable pricing

not breakfast but are in restaurant

room service is poor, no tea, coffee, water boiler, and no iron

were friendly food in the restaurant was lovely looked after very well with tapas in the bar not too expensive got 2 separate adjoining rooms for 3

was lovely check in was smooth staff friendly room clean breakfast lovely only it could do with a few changes as we stayed there 6 days and had the same

i didn't have a chance to try out the snack bar or cafeteria, but the menu looked very good

although there was a small bar i felt there was a need for some bar snacks.

etc outside hotel has luggage lockers for before check in and after check out has snack bar if this is a plus for

the bar has not opened since lockdown,it would have been nice to have a drink in the evening

have mini bar with two complementary water bottles on our arrival

i had a little had time log into the wifi

wifi worked great on my remote work calls

the room was spacious, the temperature in the room was great, the breakfast was good enough and the food at the bar was also good

expensive breakfast, window only opens a few cm

we also enjoyed unformal lobby bar every evening

i also appreciated the laundry services: it is super hot here, the clothes get dirty super quick, so we could wash our

the hotel has everything you need, breakfast, brunch, dinner even a gym

breakfast was fantastic, great choice of everything

fantastic breakfast

great location. friendly staff, coffee shop, bar, restaurant. early check in.

location, breakfast, friendly staff, and the additional offering such as the pool bar, nice play area everywhere, dining area

location was good and the facilities were clean and nicely organized, i was even able to do laundry during my stay

friendly staff and good services, pool & sun terrace

enjoyed use of the gym and cafe

sher and dryer)

the wifi connection dropped out a lot.

the wifi speed in my room was very slow. even google search was taking some time.

great historic hotel in the best location. very friendly staff and nice bar downstairs.

we started to move around and getting showers etc i realises this room is only for a couple, not kids with parent

wifi was very poor.