clean, bar and friendly staff

the restaurant and bar seem to be a separately run business, but it was great

extremely polite and helpful staff. comfortable and spacious room. pleasant bar area.

the mini bar fridge had some food leftovers from previous guests

room was spacious and the bed comfortable, the restaurant had a good choice and the bar was nicely laid out

however, the bar staff looked after us all night and the food that was on offer was superb

the bar food was good but a little pricey.

only gripe was that the bar food menu was somewhat limited and quite expensive, we normally wouldn't expect to pay over

extra comfy beds, beautiful decor throughout and fantastic food at bar and restaurant

at exceptionally busy times another bar would be good, other than that it was all perfect.

last but not least the young man who worked behind the bar on both evenings, who served us our drinks with a huge smile and pleasant conversation - thank

electric went off as we were in the bar shortly after we arrived and we could not get served for an hour despite showing my room number

best hotel ever. great food and bar as well. will always return when travelling to london area.

the only thing i was a little upset about was the bar either downstairs or next door played the music far too loud between 7pm to 11pm which made it

well stocked minibar plus good tea and coffee

food from the bar was superb

clean, tidy and the food served in the bar was excellent

food served in the bar was amazing, especially the sausages

comfortable bar area, good food and within easy walking distance to our evening venue

i was worried it might be noisy being above a bar but it wasn't at all

building, nice clean rooms, friendly staff, nice bar and restaurant

a little noisy as our room was above the bar but once the pub closed it was quiet.

most importantly, my dog was welcome in the bar by everybody from staff to other customers

nice room convenient restaurant and bar nice and quiet

the night, the restaurant was fully booked, but we were given the bar menu

everyone in the bar

aff and patrons) are friendly, chatty and welcoming

friendly staff which made us feel welcome and a lovely bar which was very nice to relax and enjoy a drink in on the evening and the food was very nice

great location staff brilliant bar very nice

bar staff were so friendly

room was clean and comfortable, little bar for a quick late night drink, friendly staff

us and an impatient man clamouring for his beer glass to be refilled plus another waiting bar

no bar for a drink

the small bar was cosy and well stocked

small bar at reception, a pint of ale was much appreciated

they welcomed us at our late night arrival and their bar was open even later

very reasonable bar prices and for food and efficient friendly staff

bar was friendly and the location was fabulous

location, nice bar and food, really good breakfast, secure carpark handy for work vans

friendly staff . clean spacious rooms . ample car parking . nice bar and restaurant

size of rooms and the bar was great

cost of drinks at bar were very expensive!

lounge bar could have been a little bit more upmarket however they are i'm the middle of a refurbishment

couldn t sleep because drank people coming back from the bar kept waking me up

this was inconvenient but not a bar to access during our visit

cute and the bar down straits had a lovely dog to cuddle

however, with all the eateries around and the fact that you can bring carry out into the bar area, this is not an issue

it was clean and comfortable. the staff were friendly and the bar had a great choice of beers.

the lady behind the bar was kind and helpful

the beer was good and the food in the bar was really really good - i was not expecting indian and lebanese food of that standard cooked

bar area could do with a lick of paint but it s not untidy and almost adds to its charm in a way

into the bar was daunting at first, but i think that s being reviewed

room was clean and well presented bed was very comfortable great off street car park at the rear bar staff very friendly and was greeted with a warm welcome from tony the

good value for money, friendly service, ideal location, comfortable clean en suite room, parking, bar and adjoining restaurant, towels and coffee making facilities, ideal for my stay and will

the bar and restaurant were excellent great food and great friendly company

could keep their bar stocked up

tom and david in the bar and restaurant very dilligent

this was such a lovely touch, as was the chocolate bar that was left for him too

the staff were nice and the location was great. lovely sitting outside in the bar area.

there are two dining options one more formal, the other bar menu

the bar snacks

had a meal in the bar area and the food was excellent

lovely bar area to relax with friends

was made very welcome at the hotel and the food and bar manager went out of his way to

we had contact with were great especially the 2

bar was shut when we got back (which was after midnight, to be fair) which was only a minor (+)good bar and restuarant although we didn t eat in the restuarant we would next time (+)excellent bar area comfortable beds (+)lovely rooms nice bar area restaurant excellent (+) the staff were super helpful and friendly from the front desk team to the bar and dining (+) all the staff front desk breakfast team dinner bar staff the leisure staff i could name them all just amazinggg thank u (-)maybe the bar can close a bit later (-)please turn the heating on in the restaurant and bar area (+)well-decorated, comfortable hotel with pleasant bar and dining area, good size room with comfy beds

great pool and good little gym!

the swimming pool & gym fantastic & the stuff are very friendly & polite really enjoyed my stay

excellent, extremely well soundproofed with a good blackout curtain, great bar and leisure/pool/spa facilities too

place is so nice and clean with a nice pool

the staff were lovely, bar was good, room was great, bottle of water made all the difference.

weather was perfect so had both doors open while i was in the room, people outside at the bar but minimal

the room was lovely and really nice having snacks and a mini bar but very pricey.

design is worthy of the best quality and materials, soft furnishings and in-room facilities, mini bar and extras above and beyond

bar and restaurant very nice and the food was

the sevice of the bar staff

staff were so friendly! lovely bar and breakfast.

the bar closes early

people eating in the bar area gave it an unwanted smell when trying to relax with a

the bar wasn t well stocked

location convenient for sandown park. relatively quiet location. decent bar meals if we wished.

there was a celebration in the bar but it didn't bother us, just added to a great evening

the bar is busy, the noise can be a bit much as everyone is talking loudly

for guests who are staying, the albert arms offer a complimentary drink at the bar which was a very kind gesture and much appreciated

lovely clean bar & restaurant with very good staff

good mannered professional staff and polite helpful and ya all round brilliant goodness nice bar extremely good

staff were friendly and courteous food was good and bar area

the service we received in the restaurant, and in the bar was first class really impressed with all the staff especially the manager jonathon, and a

didn't take anything, honestly :)

a mini bar and snacks obviously to buy

tra cost), fresh milk which as a tea drinker was welcome

the restaurant food is superb, and the bar is

good food menu in the bar area

liked just about everything, lovely comfortable bedroom, great bar and restaurant and ease of parking

bar menu was able to cater for my dietary needs which is not always possible at places i stay, here

staff and warm pool really look after in the bar with help with menus and made my family feel at

location, horses roaming in the fields, security gate to get into the hotel, loads of parking, bar and restaurant, lovely staff, 24hour reception

nice atmosphere in hotel and lovely restaurant and bar which served coffee, food, and alcohol

the property is clean with upto date decor, all very tastefully done, the bar area is large and set with lounge chairs which is very relaxing

nice hotel, loved the restaurant / bar and the large room. good breakfast too

we also ate an evening meal in the bar and it was a lovely meal

the bar and restuarant area was very pleasant

bar area very cosy to enjoy a nice drink and some chippies

the bar prices 30 a bottle of wine is too extreme

cluding a jar of fresh brownies); drinks/snacks in the bar were delicious; room service was prompt, efficient and very tasty

very nice room. nice outside bar area and very pleasant staff.

could eat that club

the place had a lovely ambiance, and the girl behind the bar who served us drinks and our breakfast was very friendly

i had a great meal and few drinks in the bar and wishes it was my local

room was very modern and comfortable and the bar was welcoming and cosy

by the time i got to the bar about 2 minutes later there was a glass of cider waiting for me

lovely lady behind bar was so friendly and helpful

bar very comfy with the staff really helpful and pleasant

the restaurant and bar downstairs were fun

lovely atmosphere in the bar

friendly staff, clean, great bar with brilliant choice of food,secure car park, would definitely come back

we didn't get to taste the bar but had an array of items in the room that we could purchase

foley is old charm hotel with luxurious feeling , bar staff and restaurant staff very friendly and food excellent , we will be planning another trip

may be less noise in the bar area.

the mini bar was very well stocked

plenty of parking

no staff interaction, just given key across the bar and found our own way to room via external fire exit

the bar staff were very friendly and helpful and we had a very tasty evening meal

location, boys manning bar handled it very well from busy to very busy at times and still managed to find us a taxi,

the bar area was full of character and the food tasty and portions very large

bar staff were very friendly and helpful

initially felt like i was at the wrong place as the bar is located on the first floor and i expected to walk into a reception of some sort to check in

from the bar staff to the waiters and front of house staff, nothing was too much trouble

great facilities, accommodating and welcoming bar staff

the cocktails in the bar were amazing

a refurb as that s looking a little tired staff are very friendly and super efficient hotel bar staff were always the best so so efficient and chatty food in the restaurant could be better in

took a long time to be served drinks in the bar as i think there was only 1 person making

friendly and accommodating staff , colin was especially helpful at breakfast and the girls on the bar in the evening

night was a bit busy for the restaurant with booking required, although you could order from the bar or there lots of other restaurants near by

cosy, eclectic design to the room. great bar service and welcoming staff.

woman who was behind the bar greeted us, and showed us to the room and was there in the morning

it has a spacious bar and restaurant, plus attractive beer garden - which is a real sun trap

down fall was the wait for food in the safari bar & grill, over an hour and it wasn t busy, ended having to ask 2 different staff members as

the setting in the temple bar with the fish tank and ants along the wall made it really outstanding for the kids

really nice meal in the zafari bar & grill, very well looked after

lack of seating in the safari hotel bar side

prices of drinks at bar were expensive, but we understand the area and where we are

able to use the bar when we arrived because of a wedding and second bar not open and not allowed in lower bar in

bar was open late on friday, so it was nice to come back from an evening out and have a nightcap

our dog was welcome in the bar and outside terrace and the flood served was delicious

resturant and bar food, were excellant

we know the bar is expensive and only usually just drop in for a couple.

bed was great, bar reasonable, nice grounds, helpful staff, breakfast ok

service and staff were great! did in and bar were great. location is wonderful.

very good service in the restaurant, bar and front desk

price at the bar was seriously expensive 9 for a single vodka and lemonade 25 for a breakfast

the expense of the bar in the hotel

convenient bar downstairs serving lovely food and drinks

excellent wifi

well considered homely, comfortable- above and beyond facilities (lovely robes , kitchen , great bath) the best pub and restaurant with the (+)apartment was very comfortable, super clean & very well presented & kitchen facilities well equipped (-) only slight niggle with the apartment was the small kitchenette: it was lovely, had everything needed but the sink was too small for some of the (+)apartment, high end furnishings and decor- all beautiful, very comfortable and spacious with kitchen, fridge and microwave

he whispering angle bar) however the one thing that lets you down is the terrace

was wonderful inside the hotel and on the outside area where bar is

we loved the bar and restaurant

plus good service from bar and restaurant staff

location staff spacious rooms very good breakfasts terrace bar beside the thames

simple, interior decor to bedrooms friendly and accomodating staff lovely olde english pub bar with fires- very

the bar is very comfortable

great bar and restaurant with genuinely fantastic food

the pub itself is beautiful with a great restaurant and cosy bar space

good selection of wines and ales which were well kept by the bar team

the lovely magda on the bar was so kind to my son, teddy

welcoming staff, helpful when booking in, i arrived late and made it to order food at the bar

helpful staff at reception, bar and restaurant

and very kind to both myself and the dog especially the food and beverage manager and and the bar staff during lunch the following

nice vibe at the bar area and friendly staff

service or lack of in bar area

quiet in the bar a restaurant

bar and reateraunt attached

a 5 minute walk into staines to the shops and eateries or you can stay at the well stocked bar in the hotel

the breakfast bar had a good selection, also a good selection of cooked food on offer, breakfast was lovely

hotel restaurant and bar areas all to the highest standard in cleanliness breakfast excellent evening dining excellent

the food was delicious and the bar drinks were excellent

great bar and restaurant/food

location, style, comfort, restaurant & bar downstairs, staff, value for money, pets allowed.

excellent location, staff and outside bar area. room was cosy and clean

that the bar service was a little slow

bar and restaurant staff attentive

very friendly and helpful from eleonor on reception through to mary and tessa in the bar and restaurant

a convenient location, room was massive, super comfy, room was a amazing and the lounge and bar were lovely areas, staff were so helpful- would stay again and am recommending this place to

and welcoming, beautiful decor and furnishings in reception, bar and restaurant

excellent standard of food and drink and lovely ambience in bar and restaurant

soon as you check out you are not then allowed to use any of the hotels facilities, not even the bar to buy teas or coffee, you must get of the premises asap

the hotel manager rang us in advance to let us know and explained that there would still be a bar menu available at the hotel

have been nice to have slightly discounted wine prices in the hotel restaurant / bar - since it is a nice environment to be in and you could have bought a bottle probably half the

only criticism was we were in room 5 above the bar and the speakers are in the ceiling of the bar which gave us a droning sound in our room

quiet

having said that, staff are always wonderfully pleasant and it's still a joy to sit in the bar with my labrador and

drinks in bar quite expensivelovel

friendly and helpful staff, excellent food and service, very relaxed and comfortable lounge bar area, plenty of parking space, would definitely stay there again

lovely bar area sat in front

lounge/bar has a good atmosphere with music, loads of comfy seats and plenty of bar staff

but worth noting we stayed on a night when a christmas party was being held in the bar area and so there was a lot of noise until about 1am

were on a night out in the bar downstairs, so perfect location for our trip

bar service was very, very, slow, we waited for 20 minutes for a pre dinner drink but had to leave

very clean , great location and nice bar downstairs.

the honest bar room was very quirky and the baby loved the lights

the honesty bar is awesome and really shows the values of the hotel

clean, easy to use, great food and bar was open all the time

we stayed here following my partners pass off parade and it was a short drive from the barracks, we skipped breakfast but the dining room looked like a lovely setting with patio doors

there was a lovely relaxing lounge and a well stocked self service bar

in my room when i arrived and a can of sparkling devon waterud83dude42 all clean great staff in bar and restaurant food

we didn't eat at the hotel restaurant but i had a drink at the bar and it was really nice and all of the staff were very

cost of bar drinks and crisps

great location and very nice bar and restaurant

nice bar and and restaurant

even the bar tender was friendly and made us custom cocktails

beautiful we unfortunately didn t get to use the spa only due to limited time we had but the bar and restaurant was exceptional

the long bar they did not have magnums of whispering angel, which we were drinking in the

the bar has a great atmosphere and amazing cocktails

i tend to ask for rooms near the back especially if staying at weekends as bar is open late and could ne noisy

the fireplace in the bar is a great place to sit in front of when chilly

amazing bar / restaurant, great food, amazing staff

the outside horse box bar was a great addition and took pressure off the indoor bar

hotel, restaurant and bar are good value

i was very impressed by the bar & restaurant facilities at first sight and definitely wasn't disappointed when we had our

it was ricardos 4th day as new manager and everything was perfect from dining to bar service

beautifully appointed and decorated rooms and wonderful staff. great bar and restaurant too!

enjoyed cocktails in the bar after dinner

fabulous bar and restaurant and service was excellent

expensive bar

the staff at the front desk, bar and restaurant are so lovely and happy to help, housekeeping staff were really friendly and the

tv screen in hotel bar to watch the rugby would have been good but local pub sufficed!

for an evening meal it seemed that staff were under pressure a there was only two working busy bar and restaurant

being a pub/hotel, the bar ran out of several key ingredients for a cocktail, which was disappointing as this was for the

welcoming, clean, happy pleasant helpful staff, great bar and restaurant and location.

restaurant and bar area, comfortable rooms with lovely housekeeping staff

breakfast bar service

staff came and served you if you wanted a drink or dessert, instead of keep having to go to the bar yourself

the honesty bar was a very very nice surprise- fully stocked, as it should be, and the fresh milk

not have been more helpful - from parking, to information on local venues etc, to arranging a late check out they were super friendly and easy going

bar on the first floor is hidden away and is a fabulous place with super friendly team, incredible

location perfect, staff very nice and helpful, loved the fallen angel bar ! room amazing

the vibrant bar area and incredible staff

couldn t use the bar as there were private bookings all evening

hotel bar closed earlier than expected but didnt matter as due to location it was a 5 minute walk to a

the reception and bar area is spacious with lots of seating to meet friends

contains a nice bar and the main eating area

it was lovely! from the room to the bar to the breakfast facilities

great location for our stay and lovely and clean, nice bar area and lovely staff

nice bar area, lovely breakfast

couldn't fault the room but the lifts, bar & cafe were not very clean

we request for early check in and they only request for an extra charge of gbp 10, which we think is very

complete refurb on the rooms, bar and restaurant

proximity to gatwick, comfortable, friendly, lively bar and restaurant

lovely view through bar window

the bar area was spacious and well controlled, great service and huge selection of drinks

very cosy room. friendly staff. nice bar area. great breakfast.

marius and jess at bar were always friendly and helpful

bar and rooms with plenty of parking in close proximity to guildford and winkworth arboretum

we stayed in room 1 which was a few steps up from the bar and was clean and welcoming and we enjoyed a very restful quiet night

staff in the bar very friendly & attentive

had restaurant food in the bar as it was very comfortable; excellent meal and reasonable value for money

lots of restaurants and bars nearby on the river front

however, the bar was fully stocked and we would have felt comfortable calling up if anything else was wanted

the harper s bazaar bar looks worth visiting once music is back on

the bar staff make mean smoothies and the breakfast was hot and fresh

the bar & breakfast areas were nice, everywhere was clean & the staff really pleasant &

the toilets were as far away from the bar as a wetherspoons. ud83dude01

staff at the bar is not well organized compared to the receptionists and restaurant staff

setting is stunning and space to have a social atmosphere in the bar and privacy of the morning room for a quiet coffee in the morning before walking around the

and maciek who were so kind and to the young man from portugal who made our evening in the bar such fun

the bar could be a bigger area, it was a bit crowded and not that inviting.

it is close to the station (4 mins) and has a nice honesty bar if you need to relax once you are back (+) the honesty bar is such a great idea as well (+) the honesty bar was a lovely touch (+) didn t use it but thought the honesty bar was such a good idea, free parking and location of the hotel was amazing (+) honesty bar at reception so could get yourself a drink throughout the night if you wanted to

free wifi. clean room. tea/coffee facilities

free wifi large desk to work

a basic, but nice hotel not far from the railway station. super clean rooms, high quality wifi.

small; modern refurbishment of a old house; free wifi, cozy reception with seating area and tv to liaise with fellow with self help bar outside

of choice on menu in restaurant and bar, but quality really good

breakfast is great and nice and relaxing gardens and bar area

no jacuzzi in a spa hotel. food was average. bar needs more cosy corners for couples.

bar looked nice- family friendly

the staff in the restaurant and bar were also amazing, always friendly, attentive, and positive

good locations with bar downstairs

that the bar is shut early but that s covid for you

the food and bar staff are

stayed there on a weekend and there was a fair bit of noise from the bar area until gone midnight so not the best if you wanted to get to sleep for an early morning

no cutlery, bin and the kettle was really dirty but i went down to the bar and was assisted immediately which i

room was very clean, pub itself is great and worked in the bar in the afternoon - found it a very comfortable place to work

the bar and breakfast area are beautifully decorated and the room was wonderful

watching the river with a bottle of red and lovely bar snacks

beautiful room and hotel! great breakfast and great bar too.

appreciated the air conditioning on a 30 deg day and it had a fun vibe in the bar and patio area

need a vending machine for soft drinks at night but the mini bar was helpful

staff, especially the bar staff, cranio , gabriella and costas

nice hotel and great proximity to the airport. good bar and restaurant onsite

room was spacious, very clean and had all of the facilities we needed such as a hairdryer, mini bar and iron/board

friendly staff, good restaurant & bar & coffee bar. rooms spacious and lovely seating areas.

the whole place was gorgeous, bar and restaurant available, reasonably priced, comfortable beds

restaurant and bar are first class and the bed was very comfortable

the food prices in the bar seemed rather excessive.

excellent bar with wine and champagne at reasonable prices

restaurant and bar options

prices in the bar and restaurant is pricey but also with prestige

the bar was very limited with choice of drinks

the people were great, the room perfect to our needs and the bar was great.

bar staff were friendly and polite and food was plentiful and delicious

there was a very nice bar open late in the lobby for a drink before bed

staff are excellent - from the warm greeting to the efficient, friendly bar and restaurant staff

lovely evening meal and chatty and helpful bar staff

very comfortable and clean lounge and bar area. friendly staff.

the room needed updating to the standard of the reception and bar area

very nice hotel bar and food very good

in cash you had to pay an extra 100 deposit because of possibly taking things from the mini bar and not paying

great restaurant and bar area, cosy space to relax

the honesty bar was a lovely touch with great options, but priced quite high - though this is to be expected

coffee selection and mini bar is great

good bar and