rooms were clean; breakfast was standard hotel fare; pool was warm and staff was friendly.

handle on the spa tub was broke

breakfast was bland.

loved cocktail hour and breakfast was

we stayed in a spa pool suite and it was was perfect for our anniversary

was down so kids could not swim, could not get the tv channels to work went to desk day shift said he would

my kids can’t even use their ipads

then restatred by 630 am, plus the screaming, normal laughing and carring on no problem but these kids just screamed next to door at top lungs for no reason, yes we could hear everything because

pool

the continental breakfast was fabulous as well

on site restaurant closed sunday/ monday. so. no room service. indoor pool is not heated.

cleanliness of the room, gym, pool

location was good for what we had planned and the bar tender was great

the staff was helpful, and the gym was well-equipped

pool kind of dirty

very nice hotel, great gym

the floor on the swimming pool was a little aggressive.

clean, put together, clean pool

also, lady that checked us in could have pointed out we would be next to the pool

easy access to room and pool

thought there was breakfast - i guess i misread

clean. had a pool and gym.

everything was nice and clean and the bar and bartenders was amazing if your looking for comfort, fun, cleanliness and a welcoming

breakfast was good and room was very nice

left at 6:30 and breakfast started at seven which i believe is very late especially when the people are staying

i arrived at 10 am and asked for the free shuttle service they provided, the staff immediately said “no, it’s already passed the time”

pool was a disappointment for my kids who were looking forward to swimming on vacation

breakfast because bar and kitchen closed die to covid

the workout area and pool, the cleaning staff, free parking, the powerful shower head, and the bar downstairs

breakfast could have been a little better and i know it’s a work hotel but the bar being closed on friday saturday sunday was a

my kids love the pool the most

breakfast was satisfactory and fresh' the crew was nice and the gym was great, would be happy to stay

staff, clean room, great breakfast, nice corner market for snacks and drinks, felt secure and safe

needed more wide breakfast restaurant

staff was so accommodating for us, we called the day of to see if we could get an early check in to get ready for the wedding we were travelling in for and they were able to get us

we were surprised to find a full sized working kitchen in our room

laundry mat, dollar tree and target across street

be nice if a change machine or other means were available to make change/get quarters for the laundry machines

the facilities like laundry, gym were good

rooms friendly staff i requested for a late check out and the granted me 2 hrs without a

i did not use it but the pool looked tiny.

the pool area was very cold. it cut our pool time drastically.

it has an indoor pool and breakfast included.

pool was a little small and the breakfast was one entree instead of a buffet style

the pool was smaller than expected.

the breakfast was perfect. the pool was nice but water was cold. the rooms were so cute.

having access to laundry is good too

the breakfast and cleaning lady was also amazing, showed me how to use the waffle machine

i liked the refrigerator and microwave, kitchen set up

my kids have food allergies so the full kitchen was extremely appreciated.

highly recommended. clean, good breakfast

was great, would've enjoyed some time in the pool but unfortunately it was not open because of the current covid19 situation

due to covid-19 there is grab and go breakfast which is a brown paper bag snack.

staff was very friendly and they still serve free breakfast

they gave us a late check out then didn’t communicate that to desk staff, who then rudely called the room three

the machines at the fitness center were broken

breakfast, room size, comfortable

business center, fitness room, free breakfast

there was a nice breakfast of waffles, biscuits and gravy, and cereal

the fitness centre was a nice perk to have in the hotel on the facilities list

good free breakfast and the pool seems a hit with kids

pool was cold and the kids wouldn't swim

breakfast was great, as was clean and even with hockey team starting at the hotel it was a nice and

indoor pool was on the small side and packed with kids.

kids friendly hotel and people complaining about the noise so that bother me but beside that

beds are comfy and pillows that?s a plus ? has pool and hot tub and breakfast

breakfast is great, close to the airport, well maintained and friendly.

location, breakfast is very good, and pool and whirlpool saved me

pool/whirl/and breakfast were awesome and just easy

kids unsupervised at pool acting out.

love the salt water pool!

lots of fun places to dine. shuttle provided to shop and dine.

would of like a spot for families to enjoy themselves and kids could play with such a large venue it's possible

in was a breeze and the pool was clean and quite big

hair around drains in pool area but was cleaned by the next morning so this is neutral not negative

however,the restraunt,pool and gym was closed

paid for the buffet breakfast for two and they didnt have it i was disappointed and looking forward to the breakfast

also, the bar area was very accomadating and hip

the starbucks coffee bar was great to have

were great, warm and friendly room was cleaned every day, new towels and bedding decent gym and pool good location shuttle bus to local mall excellent value for

breakfast was good and gym had sufficient equipment to get a decent workout in

i wish the pool was bigger and the breakfast time was longer, but that's fine.

chose the hotel based on the pool and gym room amenities but both were closed due to renovations

couldn’t get in the pool

wish they had a fan in the gym

the staff served breakfast, they had a bar and food service

breakfast was great. staff was great! kids enjoyed the pool.

.staff very pleasant and friendly the breakfast was good rooms clean

i wish gym opens earlier

i wish the hotel bar had more selection of alcohol that i liked

it was a great stay kids loved the pool and the breakfast was great also :)

the facility my kids loved the pool area very nice a clean the breakfast buffet was really good loved that you pay

could've been cleaner, and thin walls

every night the pool was crowded with little kids and my girlfriend and i had no way to relax

hotels fault but alot of kids during this stay, and we couldn't really enjoy the pool or hot tub

parking lot was shared by a business.

parking was great

there was no room service

wifi

ample parking

very convenient, very clean, stylishly furnished room and very good breakfast

breakfast better than other hi express stayed at

very nice breakfast!

everything here was quiet, professional, clean, and all i needed. breakfast was great.

breakfast and location

having a warm breakfast in the morning!!

no pool, tiny gym. staff not the friendliest

eggs were chewy, didn't taste fresh. rest of free breakfast was great!

room have everything that need for long staying. good free wifi. good breakfast. nice location.

breakfast was really good and served hot

also, if this was a normal visit, we'd have been very disappointed to see an outdoor pool

location and hot breakfast

be sure if you get a get a chance to check out the amerian bar & cafe across the road

rooms, friendly staff, comfy bed, good location right off freeway, great breakfast, my special requests were accommodated

had a late check out and was told to leave in 5 minutes by the cleaning staff when i still had 2 hours

my husband enjoyed the fitness room

from highway, super comfy bed, clean facilities, on site bar and grill

) the pool is nice and clean but very small

didn't have free continental breakfast. the pool had flies in it.

small pool

the pool was closed duectovrepairs

the bar and the desserts downstairs are great additions at this price

went to the hotel just to take the kids to the pool

breakfast bar was awesome, they kelp up with the bar did not run out of food ,made sure glass plates and

the rom was nice and clean and my kids and there friends had a blast in the indoor pool

the pool area and fitness room were both enjoyable

the gym was well equipped, the pool was heated and clean, and the hot breakfasts in the mornings were

breakfast is very good, many options

location, breakfast

staff was efficient and pleasant, the breakfast was great and the facilities were spotless

the rooms have a great layout with a big microwave and full kitchenette

my partner and i loved the kitchen!!!

the room was perfect, kitchenette was clean and had everything that was needed

kitchen area was incredibly convenient

laundry facilities were clean and available

the only complaint was the loud music coming from the bar next door after 9:00 p.m.

parking door key kept stop working got to the breakfast 45 minutes before it closed and there was

there was not room service available and everything was closed

the wifi signal is poor. the location is far from the down town

adjacent event center, sports bar and cefalu at the end of the complex all compete for the same parking

early check in, clean room, pleasant staff, lowest rate in the area

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

elavator not working laundry machine out of order

nice laundry and vending

strong odor of natural gas immanent from laundry room

00 for breakfast and my kids were so scared they didn’t even enjoy it or really eat

the pool area was the best hotel pool area i’ve ever been to.

the fitness center was also clean and organized

pool was warm, fitness center was clean

it's fine but if you have little kids, it's a trek

quite very clean and relaxing in the pool

it advertised a bar and restaurant, but there was no liquor license, so no bar. the

the swimming pool was amazing

should have been warned that there would be a charge for parking

the indoor pool was a welcome relief for the kids

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

gym, pool, location easy to get around

very professional staff, huge room with great amenities, plenty of parking, amazing kitchen and bar staff, clean & neat lobby and quiet and serene surroundings and location

the food we ate in the bar was very good and priced well.

reserved a parking spot here for about 2 weeks

allowed pets, the room was clean and open and very comfy for my family with two kids and a small dog

breakfast was perfect.

convient access to car and late check out

very clean, friendly staff, quiet, nice pool, spacious rooms, nice breakfast, safe feeling.

breakfast shower

breakfast was excellent the staff was very friendly and accommodating

the pool good food and service nice rooms

swimming pool was available on a reservation basis which worked well

splitting the room was not great, a big room should expect more people (especially families with kids) and it would be nice to watch separate things

the pool was great for the kids

the fact that the restaurant was very close it was very clean facility it offer a full breakfast every

loved the bar at the hotel, liked the pool,liked room service option

pool key. keep them is 30$ additional no one said anything

the pool

i loved the location. how polite the staff was the breakfast, pool. very comfortable

no hot tub, but even without we enjoyed the pool and how warm it was.

the bar and restaurant closed for construction

room service was super quick & food was good quality and quantity for price

even though the pool and fitness center were closed

also, i enjoyed dining at bar louie

very pleased with everything - parking, reception area, promptness and kindness of staff, cleanliness of my room and general

kids were happy, many different things to do in one place

my kids loved the pool and we took them to the on site bowling alley one night which was fun

breakfast was allright

didn't like that we had to leave out of the hotel and walk over to the pool, and spa facility, if there had of been bad weather we would have gotten exposed to the

jelly at breakfast despite having everything else available

breakfast time was so fast and early wish it had a pool or hot tub

i was a little confused about the breakfast timing or what to do during breakfast.

would have loved some hot eggs or yogurt for breakfast buffet but pancakes were good!

very convenient and the breakfast was delicious.

have a mini fitness room, which is good enough for morning exercise

was no shuttle service from o'hare but the hotel does have a relationship with american taxi at a flat

bar was excellent with a fully stocked selection of spirits and food

bar and restaurant were not open

nice hot tub/pool area! room was clean!

courtyard, fitness center, bed, balcony

the comfortable beds, breakfast and quiet place

slamming doors and allowing young kids to run around like a playground while the parents did nothing

pool was great for the kids with a great breakfast selection

modern decor and clean pool

was very friendly, room and hotel were clean, and the breakfast was good

gym offered at this location can improve

everything! including the food for breakfast!

breakfast, front desk staff

everything was perfect!! but the cold water in the swimming pool.

breakfast was great. pool and fitness area clean location was great

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

i also like that there was no pet fee for bringing our

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

to the airport, free shuttle, comfortable beds, clean, free breakfast, pool, jacuzzi and workout

free shuttle upgraded movie and tv selection hottub and heated pool

hottest hot tub/spa that i've ever encountered in a hotel. it was magnificent.

free shuttle upgraded movie and tv selection hottub and heated pool

and shuttle to and from airport

they have an indoor pool but not heated very cold

the pool is very nice and clean as well

no hot tub, the weekend breakfast lady not friendly

the pool was at the correct temperature and very clean

breakfast was excellent ! very clean hotel,

next swimming pool glass door from bedroom out to garden staff was all amazing very friendly breakfast was

breakfast was good except the eggs. they seemed like they were dehydrated and rehydrated

liked that the gym was open so i could use the treadmill

were up on the second floor, and it seems alot of families with kids were on the first floor

the breakfast could be a little better but they are in the process of renovating the hotel.

awesome staff, great breakfast!

breakfast. clean bathroom. nice fitness center. coffee on demand.

location location and fact that it was clean and had everything we wanted and an indoor pool

spot, so many options around the property from a movie theater, restaurants, shopping, a kids play zone, costco

in the potatoes, cereal for kiddos, delicious muffins, bagels, bread, eggs, juices, and coffee :) pool work and work out room

pool access and 24 hour gym access the fire pit the breakfast coupons and accommodations to ask if we needed

location, running area, good breakfast, clean room, free parking, easy check in & check out, nice gym and

gym

omelette bar and pool!

pool was to small, it was to crowded

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

i wish i had more time i did not get to use the pool

free breakfast and plenty of towels

it's located close to a parking area

just at the pool was not working

there was no breakfast available. ud83dude22

charged a pet fee for a pet i didn't have. expensive for a hotel tht was so run down.

limited breakfast choices

no breakfast, even though it said was included. there was no breakfast offered

hotel offers free breakfast in the morning and there was only coffee and tea available

it s very nice to stay. breakfast was wonderful

the breakfast was a full continental, and it was convenient having free wifi/parking/breakfast close to chicago

breakfast was great

great food da pool was great

the fitness center and pool are small but it's a bonus to even have either let alone both

well maintained , clean and the staff were very nice. the breakfast was also good.

under construction, no gym or pool

hot tub/whirlpool was down for maintenance

it's close to my dad and they have an indoor pool and breakfast

we weren't able to enjoy the pool/hot tub this trip due to time, but have stayed before

kitchen in the suite was great

liked having all the kitchen necessities so that i only have to bring the food

the free breakfast, the laundry room, awesome

the kitchen was awesome, the bed was comfortable

room was nice with small kitchen. affordable prices per staying.

chicago is reachable by car and we went there on sunday when parking was free

pool room stunk like mold so the kids wouldn’t swim

kids running down the hall screaming earlier but again not the fault of the hotel, more the people

big-it's basically a kiddie pool, measuring 4 ft at the deep end and comfortably fitting maybe 6 kids at once

during check-in i was asked how many times i wanted room service to clean my room

so easy for flying out of o hare early in the morning. no stress, no need for a shuttle.

have a free shuttle from the airport and because the description talked about relaxing in the spa and sauna

flight left very early so it allowed him to sleep in a bit and we did not have to wake the kids to take him to the airport

it was the perfect solution, and the fact that there was a kids' menu at all was not clearly indicated on their website

fast and easy check-in. great gym. easy to get to any terminal at o hare.

the 24 hour shuttle service to the airport.

also there was no room service

great location and shuttle service was great

they gym could be a bigger.

room service via phone with restraint was a bad experience

location and shuttle were perfect for ravinia

nice warm indoor pool, good breakfast and free airport shuttle also included

nice warm indoor pool, good breakfast and free airport shuttle also included

could have a few spirits for sale for late travelers to purchase after the bar closes.

free shuttle runs every half an hour (during the day)