room service was good

room service food was prompt and very good

good control measure, very clean and comfortable room and 'take-away' room service was efficient and surprisingly nice

polystyrene used for room service food delivery rather than cardboard.

advised of dining and drinks outside, room service and how to order at check-in

late night room service delivered exceptionally and personal request for my wife and i that was honored

room service was great and not over priced and the food was good

room was lovely breakfast was delicious room service sandwiches were amazing

size and comfort and view amazing massive tv and great room service

helpful room service

once at 10:15 am which i thought was quite early for room service and then again at 11:15 am or something

the app for room service did not work

location and room service was really nice and came quickly.

couldn't get room service for breakfast

75 room service fee which i wasn't aware of until i looked at the invoice

great room service

no room service

the spa and pool, the view of the lake, the food, the room service, the smiles of the staff.

no food on weekends apart from sandwiches at the moment, for room service.

food & service was excellent; we also used room service for our evening meal as we arrived late - it was served quickly and without fuss, food

all rooms had phones which meant when i wanted room service i had to go to reception to order

the food was lovely and the room service was very prompt

was a little dated, although clean and comfortable, and we couldn't get through on the phone for room service on one evening,so had to go to reception to order

suggest adding room service to restaurant menus , even if to have to copy the bar menu, would be much clearer

sometimes hard to get through to reception to order room service

room service sandwiches were delicious

breakfast was nice, had room service due to covid but it came bang on 8am

we had room service , the sandwiches were delicious

location, staff very friendly, room service was great

room service was only available until 9

fast room service

rather that the fried breakfast included bits of the breakfast bar - say cereal and juice and bread - for an additional fiver rather than the full amount being

room was beautiful and spacious, with lovely special touches and a great mini bar

the hotel staff not sure if they are different to the people who were behind the bar weren't as welcoming and friendly as the bar staff

staff, comfort of the room, wifi, bathroom, lovely shower, air con

room service rather pricy.

no hot food room service in the night time.

room service meal not piping hot

fridge in room was not working plates and cutlery from room service left outside of rooms for a long

room service was a bit hit and miss - even if you didn't get what you ordered, it was delivered by

the location was nice and could have room service which was great

room service, waiter was great but had to send food back as i couldn't cut through my burger as it

was very hot fan and open window was not enough to cool down no room service or late night food breakfast finishes to

room was great, comfy beds and great daily room service

15 for a cot bed 20 for late check out poor attitude of the waitress in the restaurant, the room service menu states you can order food up till

room service is only available until 9.30

a slightly shaky start as they lost our room service breakfast request

was a wedding on but the staff still managed to accommodate room service

was really bad so we didn't go out much, and we didn't go to tthe restaurant or bar, but the room service was amazing we are gluten and dairy free and we had options for room service which

walked round for hour s highly recommend this hotel to anyone the grounds are incredible we had room service for dinner and breakfast surperb the food was

room service and housekeeping are incredibly fast and the concierge organized so much for me to do

staff over charging turn down supervision and number of children in a small pool room service

room services and facilities is very poor and the room service rooms are not very attentive very

not a big dislike but room service for a cake should be quicker than 30min, but was worth the wait

room service food did not meet our expectations

noisy pipes, noisy room

t it was nice touch that she brought it

or sound insulation), broken door to room

the booklet in the room said to download the app to be able to order room service, this is so long winded at the best of times but to make matters worse once the app

raight to outside), no room service or food service in pub after 9

30 , but reception very kindly ordered room service full english for two , very helpful and efficient young lady called

we had room service for this

the menu although limited was very good and filling with excellent room service

the staff especially house keeping and room service was exceptionally awesome

clean, fantastic shower, our beds were very comfortable, excellent housekeeping quality and room service

you can swap room service for a glass of

customer service was perfect and room service very quick!

creaky floorboards in the room, the room phone didn't work, there weren't any room service menus in the room, the toilet flusher was broken, charged my credit card twice

no curtains in the bathroom no room service

the staff are always very helpful, room service excellent and the location is fantastic too

no room service as stated on booking.com

we wake up every morning with the cleaning lady knocking the door asking for a room service

food not available on monday and not providing room service

the room service cooked meal, chips/mushrooms not cooked.

lovely setting, decent sized comfy bed. good room service. very friendly professional staff.

room service for example)

for the basic facilities

lack of staff and room service

didn't see a menu for room service either

no fridge, no dressing gowns, no room service, no do not disturb sign for door

not many facilities to buy extras, couldn t find room service for drinks etc

have done with a phone in room to call reception- didn t know how to order room service or if there was a room service

one thing i will say is the app for requesting housekeeping or room service etc isn t great

room was very clean, room service was amazing, and the food was v tasty

room service was quick

great staff, great facilities and room service available till 5am!!!

friendly staff, lovely comfortable room. great room service.

room service is excellent

room service could have been quicker x

superb, quick and fantastic quality room service

issue was when we ordered room service, we were told the chef wasn't working today

room service selection needs widening and include healthier options

we asked for room service and it was there within 5 minutes

using a card for possible room service etc, i wasn't told that the money would be held for a week even though i hadn't

no charge for room service - they wanted to charge 7 so i went down to collect it myself!

particularly as we stayed over the christmas period, the room service was excellent, thank you

no room service during 3 days of our stay

and facilities, quiet and secluded from the main road with food available in the pub or for room service

old coaching house with large, clean, well equipped bedrooms and plenty of parking

it's got a lot of history, the booklet with info on the bar is definitely worth a read, very interesting

we had room service, staff delivered the food in a good time, she was smiling and happy, and again felt

have breakfast, had room service which was lovely

room service is really handy with 3

i had room service on my second night, a club sandwich and fries

room service was prompt, late stay was on the house which was amazing service

16 tray charge for room service

corridors had food and drink

st, but not all from room service) on the floor for long periods of time

we had a room service and the food was exceptional

room service for late night snacks

too early for business travellers who finish work at around 6pm and then the only option is room service

th an additional fee) or the main restaurant where budgets make your choices very

room service was excellent, lots of choice at breakfast and waiting staff attentive and friendly

no room service menu in the room, and had to ring through to reception 3 times before one was finally

the massage treatment we received was great and the room service was polite, efficient and timely

and for a pub style b and b the fact they do room service was fantastic

breakfast is equally impressive, ranging from continental choices to a hearty full english the

ght snack of chips and onion rings) starf was amazing and helpful the bar area is so nice with open fire and you can see it has a lot of history breakfast was really

the whole brigade of staff from proprietor hospitality bar and cleaning staff are fantastic

the food in the restaurant was excellent & service exceptional as was breakfast

have breakfast, was told there was no room service you had to go down to the bar to order

than breakfast details, no information in the room other than a menu which we couldn t order room service from as there was no number, the corridor to our room leaked

having a dog that was not allowed into the restaurant fair enough we thought we ll have room service for breakfast but no they didn t do room service

no room service.

this hotel doesn t offer room service which was a bit disappointing.

it would be nice if you could get a steak meal on room service.

room, clean great room service lovely buffet breakfast great facilities polite helpful

room service could be a bit more extensive

the staff i met from sophie on reception to room service, bar staff were so lovely and professional; they felt like a family all working

nightclub, great food, room service, huge fish tank, great staff, beautiful hotel

kitchen closed a little early at lunchtime

could do with some new pans in kitchen, it wouldn't cost much

wifi not strong

kitchen is closed monday and tuesday

great selection of beers and a good kitchen

on how good the room service food was we were expecting breakfast to be the same, but it was a little disappointing

hotel later than expected but reception staff was so friendly and kind enough to inform us about room service

room service; reception

check in and check out was quick and easy and the room service was great too

big breakfast choice, loud room doors, long wait for room service, decor bit tired, if it was a bit cheaper would have given a 10, but at these rates

very expensive for lack of facilities + catering room service only

i love the room service and the staff are always so friendly and

room service could be better. could have changed the bedding atleast once during our stay.

very old could have phone chargers and a phone tbat worked also room service later hours

room service menu is very limited compared with bar menu

parking far away from room. could not take large bag to room. room was very good but small.

breakfast was very good - very tasty sausage and nicely cooked. llamas were a big plus.

a step back in time to a traditional country inn but with all of the modern facilities (including wifi) (-)no wifi but in rooms but i m told it s coming. (-)teething problems with strength of wifi signal and timing of central heating being on, which are known about and are being addressed (-)wifi was out of order (-)wifi. some pies on the menu during winter months. (-)there was no telephone coverage and the wifi was very patchy. (-)to the location there was little to no phone signal, there was wifi although my parents couldn't connect in the garden rooms (-)the wifi wasn't very strong and no 4g signal so doing work in the evening was tricky. (-)they can't really help this but it would have been lovely to have managed a signal or some wifi! (-)over-priced; no wifi; poor breakfast and tiny room- even though we were told we had been upgraded

parking nearer i have mobility problems but the staff were helpful

we only had breakfast there but it was very nice

the tv and the wifi worked well

get wifi to connect, password supplied didn't seem to work

we asked for an early check in & a late check out, which were both accommodated at no extra charge

decent parking, wifi

friendliness of staff and ability to accommodate an early check in.

order it again and we ask for more bread parmesan & truffle chips - 4/10 i think im used to 24/7 room service in the hotel as well so just my own

on my second night, the quality of the room service food and service was substandard

price of food plus surplus charge for room service

economies in staffing costs evident in the drop of room service

our room also did not have a telephone so we were unable to call reception/room service