for breakfast explained it would be room service due to coronavirus hsve us a firm to make our breakfast choices and we wasn't given

buffet was delicious, the swimming pool was enjoyed by my whole family, and room service didn t fail to pick up the room and provide us with the most comfort they could

i used room service for an evening meal, and this was delivered in good time and still hot, and the choice

rooms were clean and room service was very efficient

room service was efficient and food tasted nice

very handy m&s if you want to grab some food rather than use room service

late check out and late availability of breakfast

room service came did not return to each day so did not have new beddings or towels for the 3nights

additionally, there was no 24-hour room service, no staff available at reception to address complaints, and no breakfast was served

there was room service every day also if you wanted it

lighting in the staircase/by the doors ; wifi connexion

clean, nice hot shower, flexible with parking, quiet area walkable to the station and centre

my 3 night stay at the greyhound, lovely helpful staff, clean rooms, comfy bed, room service ud83dude4cud83cudffb, amazing breakfast

the room service was not great

room service was a bonus as

comfy bed, nice shower, easy to park and free and room service. great food!

the food let the place down - i had fish and chips as room service - clearly frozen food cooked through

que no ofrecieran room service

there s no restaurant

room service took very very long to come or didn t come at all, when they did they get walked

room service only suggested uber/deliveroo

provide room service although not a huge range to choice from

is great ud83dudc4dud83cudffd we loved our room and the bar area , the staff where great and room service was tops

i didn't use the qr code, for room service

in the bar if a table could be found in a very busy pub enviroment alternative we were offered room service

the room service tray we left outside was there for ages

i ordered it as room service, and it was well presented

breakfast with no continental option in the restaurant but apparently available as room service

lovely minibar selection and room service menu

i went to the bar and the lady there said i'd be able to order room service via the app

staff kindly brought us room service breakfast in bed after we had been out and had quite a few drinks the night before

room service was bad.

and they had room service

also the room service was really

room service: one order of fish and chips, no drink: 25 pounds

coffee machine and snacks llittle blue guide book was a great help for explanations, facilities, room service, etc rooms are good a size and clean, and beds are comfortable

nothing to dislike - only slight issue we experienced was problematic wifi signal in our room.

huge thanks to the receptionist who was so lovely and kind on friday night and who brought me room service

we had room service, the room was well stocked with snacks and drinks of which we made good use - we had a

no room service for food after 10pm but fully understand there are national staffing issues.

room service for food

the room service meals were very nice

the bar and room service closed a little early

room service was prompt but my poached eggs were like bullets and i didn't have time to send them

would like room service for the price too

requested room service for dinner

also room service did not take long to arrive at our door when we called

the room service were all nice and professional too

eakfast)

no room service for breakfast

no room service

* very good room service curry for 10

great food & room service

as well as room service through the night

bottles of water but no water available and no explanation on how to get it and also the room service menu

room service was excellent

curry room service was very poor

cant confortable to stay is worst wifi signal is very week water supply is bad in the bathroom i cant feel

free parking outside

no laundry service and had to do laundry outside the property.

liked that breakfast and parking were provided, the garden view we had was ok and i really liked the blue lighting gives the

carpets, broken tv remote control, non existent wifi, had to come out of my room to get any signal, fridge not working, flaky paints, rundown

close to chessington zoo room service was brilliant

no room service, no house keeping

marks on the carpet due not doubt to sus[enson of room service and allowing guests to get

not a room service for snacks especially late night

no room service even covid almost end and they could do that in a safe manner

the room was excellent value with room service included (a lovely touch) - beautifully decorated with all the modcons and very (-) the room service did not bring the food and drinks on a tray (+)complimentary upgrade, everything stocked in the room was free. room service was excellent

room was very clean, pub itself is great and worked in the bar in the afternoon - found it a very comfortable place to work

watching the river with a bottle of red and lovely bar snacks

the staff were incredibly accommodating from an early check in through to the evening close down

the bar and breakfast area are beautifully decorated and the room was wonderful

room service was expensive and not good quality

called twice on the phone for room service to order food and nobody answered.

breakfast was great and room service

checked in late at night but still able to order room service

one thing that other guests may be less happy with would be the selection on the room service menu

we ordered room service when we arrived we was quick to arrive and tasty

was no pen in the room to complete the card for room service

odd was how difficult it was to organise for the breakfast i had paid for to be delivered by room service

choice and freshly cooked breakfast, good room service

ordered dinner from room service and it was absolutely delicious

we ordered room service which was delicious (all done via the super cool young's on tap app) plus we enjoyed (+)room was not only beautiful, comfy and a nice size but the perks of room service and the mini bar facilities were excellent (+) flexible room service (+) we had room service which was easy to order via the app (-)room service, no fresh milk in morning, breakfast was bad cheap streaky bacon swimming in fat ,

the room had good air conditioning, free wifi

great room and stunning bar area. although next to main road, the bedrooms had triple glazing.

room was lovely and well laid out, good facilities, reliable wifi

also the wifi was very poor and kept cutting out

the staff is wonderful from checkin, breakfast and ordering room service

room service food was delicious

i tried the room service and had some amazing food

room service food was adequate but then its always better to eat at the restaurant itself if you

i did not have breakfast. first class lunch room service first class staff

staff were lovely, from entering the hotel, the food service, the bar service, the room service everything was just perfect

even tried our room service which was prompt

i had room service both evenings and the service was prompt, friendly and the food excellent

to order room service but there was no phone in the room

room service excellent

easy check and great shower, clean and late check out too- 11am, which was much appreciated

room service chips great but bread was far from fresh so sandwich poor and not eaten

breakfast was only warm with cold scrambled eggs. room service a bit on the slow side.

room service but charged for bringing food to the room there was only indian food and everything i

he lecture we went to lasted longer than expected and we hadn't eaten )as

shame there was no room service for breakfast

recommend the alma, train stop at the front door, lovely room, most comfortable bedding, room service fantastic, food enjoyable and staff very accommodating

only wish there was room service

lovely walk in shower and bath. free room service for breakfast

ordering room service via the app was really convenient

no room service - kitchen closes too early

room service is available

no room service available

no room service

room service was bad waited a hour to bring some shower gel

we were told that there was room service available and

couldn't not find anything on the room service menu resembling breakfast so i ate out

the food was stunning, the room service was very quick, the bedroom was clean and comfortable, lots of little extras were

i ordered room service one night and even though the restaurant was busy it was with me within 15 minutes,

right on the common room service for drinks from bar front of house pleasant and helpful breakfast room light and

of personal info and also agreeing to receive updates or it won t let you sign up and order room service

room service was very good, although could have used greater selection

room service, wish i knew before it was too late as i like to have a snack to the room.

comfy beds, great leisure facilities, fab location ,super atmosphere, table tennis

appreciated the room service and the parking

lots of things to do, excellent room service and amazing building!

no room service however i could collect my food and take it up to my room

tv channels and bigger tv, more choices on the menu for dinner and also room service would have been

the superior room was big and clean. the room service tapas dishes were good.

rooms could do with a little updating/redecorating the room info stated room service was available till 9

some things to note: - celiacs beware: room service is pizza only - trauma-sufferers beware: the fire alarm may go off

the breakfast was good, the food was good, room service was great, the mini bar is fantastic

and room service was spot on

room service was fantastic

hotel, sadly when we were staying the kitchen was closed due to a private event so room service was out, but good overall

nice room, good food from room service, staff were friendly, good weekend

the facilities were good, bed was comfortable and the breakfast was great

for a two night stay over a weekend, when we returned on the second night we discovered that the bar and restaurant were closed to guests as there was a wedding reception being held

the room was excellent the food in the evening was really good the staff helpful continental breakfast perfect great coffee would definitely go back

the staff were ever so friendly and the room was excellent. plenty of parking as well

parking on site

room service menu limited no mini bar night light in bathroom cannot be turned off

room service was excellent and breakfast was really nice

i ordered room service and it was also very tasty and great value for money

room serviced daily to a high standard

junior suite with room service supper was perfect for relaxing given the limitations on going outside

close to very delicious lebanese resturant (yamal alsham) friendly staff both front desk and room service quiet and clean every thing went perfect during my (-)the food from room service - we ordered two salads and they were both not nice at all. (-)disappointment was the room service food (-) on our second day, after the room was done, room service did not replenish any of the shampoo, soap or shower gel so we ended up with a remnant (-)room service breakfast was not good (+)we had room service. one meal was good and the other the steak was very fatty and over cooked (-) limited food is delivered as room service (due to covid restrictions) and overpriced and pre-cooked (set menu) (+) their burger 4rm room service was delic (-)wish it would provide room service late night as well. (-)2 out of 3 calls no one picked up the phone for room service.

very nice hotel, convenient, close to the train station, clean, nice staff, kids friendly.

i did not have breakfast at the property

it did exactly what we needed and catered for the kids.

t closes quite early for travellers and people coming back from

i understand the restaurant is separate from the hotel but the room service menu wasn't great

we were out all day the only issue was that the restaurant closed at 8pm and we couldn t get room service so had to order

no room service available after 9pm despite documentation stating room service was 24 hours

couldn t order any room service after 9pm

room service experience not good after arriving late settled into my room and wouldn t take my

i was advised of a tray charge of 4 which seemed excessive for room service

excellent room service and food was delicious

when the young lady did arrive, she muttered an apology about having to take room service

also the phone didn't work for room service

room service meal was very good and the lavazza coffee machines are also first rate

the price included parking

the bar staff were welcoming and customer focused. dinner was excellent.

tv, no air conditioning the room was hotter than satan's backside and naff at best wifi definitely not worth the nearly 195 for the night

nice quiet location and perfect if you need parking. very friendly staff.

great location. comfortable bar and dining area.

room service was great, i paid for late check out and had lunch at the restaurant the next day with

room service

room service menu was slightly limited.

was perfect, the suites are amazing and the room service and food in the restaurant was of highest

we would definitely be staying here again the rooms are a good size, breakfast was perfect and room service was very fast

thing , i think the room service menu could have offered more in the way of some fruit and yoghurt besides all the

was great getting room service too and the food was

the phone in our room didn't seem to work and ordering room service was an ordeal, especially considering our wifi issues, as it has to be done through a

was no information provided in my room about services provided ie room service, number for reception, when and where breakfast was served, when check out was, tv

excellent customer service at check in/out, and room service