room service breakfast seemed a little mean - ordered toast and pastries for two and received 3

room service menu small and expensive for what you got

room service neglected to empty bins, didn't leave spare toilet roll, lift failed on two

very happy there was a late room service

only used room service once

the room service menu was amazing quality and very extensive. the shower was the best ever !

customer service- from the minute we were met by kamil to the bar staff and room service staff

diverse selection of room service meals

we ordered room service on our last night from the menu which we enjoyed and was well priced

room service charge is 5 which is not ideal.

someone s dirty room service tray, complete with broken beer glass, was left on step leading into room block from

room service average at best probably slightly better locations available, this is not marlow

several occasions i have stayed there, when checking in, trays with left overs of room service food have been left on the outside steps and even when reported, these were still

room service is a bit of a faff, menu is also limited, food was ok, honestly could have been better

room service was awful

room service food would be improved

the room service and breakfast room service menu was not clear in terms of pricing

pleased with the reception area seemed strangely placed seemed more of an interview room , room service was slow we had to chase up for milk ,also the phone rang for quite a while before

room service was appreciated

room service is very expensive as both tray charge and service charge are added

food at the venue (breakfast) was excellent

the full english breakfast in the morning was again delicious and plentiful

very comfortable bed. easy access to lounge and bar areas. hot water in shower was fantastic.

nice room decent bar and fresh cooked breakfast

room was excellent all the staff were really friendly breakfast was delicious everything was

om service) is really unacceptable as we are paying for the food

clean, good location, professional staff, great breakfast, prompt room service with good food.

the on duty manager sorted out our room service after being told the kitchen was shut.

think charging for a tray to be delivered to the room

the service was great and they did bar service all night but of course as room service, however this was super cheap

room service was almost instantaneous

i would have liked to have seen a better selection of wines on the room service menu

u can't order room service for coffee, it's not hot

the room service and the people working there they were so good

welcome and surroundings felt like a princess! room service was fantastic.

other than that all was good with room service supplying clean towels daily and making the bed and emptying bins etc

the book in the room said we could phone down for room service however there was no phone in the room to do

room service excellent in cleaning etc

ended too early and breakfast started too late and room service would have been fab but it was explained to

no room service was available

however, this time, as always, i asked for room service and it wasn't done so that wasn't nice to come home to

lack of daily room service.

would have expected for the room to be visited by room service at least once during my 4 night stay

sadly, we had to ask for room service

room service rectified this when the room was cleaned

room service for breakfast was excellent

had room service) and the breakfast wasn t the best

the room was beautiful and comfortable with decent room service

really good room service given, had everything we needed for the few nights

a menu of what is available via room service would be good to have in the rooms

dinner is quite expensive if you're just travelling on business but i guess i could have had room service, fab breakfast

good considering after lockdown, had small problem with room service menu, but resolved quite

couldn't get room service for a full english breakfast.

room service breakfast was very quick to organise and dietary requirements were catered for

room service non existent

room service was good except for the hot chocolate i ordered

pizza arrived cold with room service

was away for work and it was my 30th birthday, when i ordered room service i mentioned i was treating myself to a glass of wine as it was my birthday and i was

we had room service and the food was really yummy

arrival told we had no booking which we had confirmation room service order was incorrect at breakfast offered no toast & they gave our meal to wrong table

the food was fantastic (had dinner, room service) (-)only gripe was no phone in the room so i had to walk downstairs to order my room service (+) quick room service for food (-)the qr code did not work properly for ordering room service (+) offered room service and she even made extra effort to help us connect my grandson's xbox to the wifi (+)room quite pleasant a change from usual chains. they did room service.

before and standard was good staff were very nice and helpful/especially the bar ladies on the 27

has a relaxing evening in the bar after a long journey

rang to check car parking and to ask room price

all the staff were friendly and helpful from the cook, waitress and bar staff

the room service was great and food very tasty

fantastic to relax with breakfast as room service, lovely staff that brought it to us

liked my everything about the hotel, clean towels everyday, room service easy to order lady very polite when bring the food

a bit of trouble getting checked in and the children were tired and hungry, the manager took our room service order and by the time we checked into our room the food soon followed after which was

you prepare room service menu and facilities information in room, that could be more handy for us

also, no room service on sunday evening and a very limited room service menu on weekdays

absolutely abdominal service and breakfast service over by 10 on a sunday and no chance of room service

bottled water in the room, no fridge, no mini bar and shockingly no room service and restaurant closed in sunday evenings

we had it in the room via room service. it was limited

00pm on a sunday in any part of the hotel - including room service

only disappointment was we were told that we couldn t get any kind of room service or a drink just after 11pm even though we were residents

hotel bar shut very early, there was no room service at 11pm

i cudgo on re showernats and room service

there was no hotel guide and no room service even for breakfast

no room service sunday monday as restaurant closed.

in the room would have loved a mini bar as didn't want to leave the room for drinks had to phone room service , they came quick

room service would be nice and possibly more spa facilities/ options as there s not a lot to do

breakfast, the quirkiness of the room and hotel in general, great room service facilities

room service 24hrs, continental breakfast was great

told room service

if you were closer to heathrow you could pay up to 3 x more for accommodation and have to pay for parking as well

free, safe parking, nice surroundings, good free wifi and especially the restaurant

free, safe parking, nice surroundings, good free wifi and especially the restaurant

free parking

location and that it has free parking space

called room service twice and nobody showed on third time after an hour someone did

breakfast - would have preferred relaxing room service breakfast the next time

was disappointing to return on our second night to find that the room had not been serviced and a room service tray had

was very dissapointing, ordered room service my husbands food as cold and a child size portion not worth the money, my meal came

one thing that didn't come up to expectations was the food delivered by room service

wifi worked perfectly

wifi was not that strong, sometimes intermittent, but passable

wifi signal was not very good

everything else

the royal crown is recommended safe car parking and welcoming breakfast all done with the passion and commitment of owners that have put

breakfast was ok on the first day, but very nice on the second when we ordered room service, however i thought it was included in my rate so was quite shocked when i saw the cost

at the cafe in the gym for dinner, which wasn't exactly the kind of thing we wanted, so we had room service, which was absolutely fine

we were feeling lazy and indulgent so ordered room service on saturday night

like 5 for each room service visit, 15 weekend mark up on all spa treatments

the most disappointing aspect was there was no room service at all

room service was very nice and breakfast was good

room service food was delicious and prompt and poppy the dog on reception was a gorgeous

room service extremely fast and hot food

room service spot on food amazing even had gluten free options for myself spoke to the restaurant

room service menu doesn t have a wide selection and portions are really small considering the

that it says room service and has a 24hr menu but it doesn't exist

room service was lovely on our wedding night

stay loved the hotel and would definitely return to stay again only thing is the restaurant and room service was quite pricey but still great food and great

the bed was very comfy plus and the room service

the 7.45am room service call from the maid !

room service didn't come daily and the management needs to ensure that this is looked into

was broken room service - food took 1hr 20 mins then arrived cold

zza) room service was poor under cooked and no ice cream with the pudding - my son couldnt eat so wnet

strong incense smell bad room service limited food choices

facilities, no room service

w to access wifi/room service menu/how to manage heating) some slippers with the robes would have been nice

complaints as such but the room was a little spartan - an additional table/chairs would have made room service a better experience although the hotel is a little tired/condition wise it absolutely

left too early in the morning to experience breakfast but my choice of room service was of a much higher standard than i expected

there was no info in the room

great surroundings, and staff are great especially at reception, room service and breakfast

though food was great)

no room service post 9pm

adam snd james were polite when requesting room service and permitting us to stay a little longer due to my son s exam at eton college

turns out the hotel take your bank details incase you have any room service, i didn t feel comfortable with this process

room service did not go in to our room after the first night of our two night stay

all staff were happy to help and room service was perfect

ry unusual for hotel room

i had room service and the food was excellent, hot, fresh and tasted great

bed was comfy. room service food was excellent.

we ordered room service this time and it arrived promptly

down for room service but got no answer so i went downstairs to order

the room was well equipped and the bed was comfortable, room service was well presented.

room service was extremely disappointing.

was told when i checked in that i could either give card details for room service or pay as i went

room service needs improving

location, great room service, room felt spacious, nice breakfast

wouldn't/couldn't accept cash to settle my room service bill.

restaurant is very good as well and i did the room service this time - very tasty food and was ready fairly quickly

even though it says late night food there isn't great options for room service so make sure you eat before or bring snacks

bar, very nice restaurant, food excellent, would highly recommend this hotel delicious cocktails room service for breakfast was a very nice

room service provided at no extra charge

there was therefore no formal evening meal available, but there was room

normal circumstances , i would have expected a formal dinner but room service was a sensible solution in current

restaurant and room service unavailable on mondays, not informed of this when we booked

people leaving around 11:30pm no available parking no room service menu

lack of room service.on the saturday the restaurant took over the hotel.

room service and welcome breakfast

door didn t shut controls for tv didn t work couldn t call reception no room service bed extremely

needed room service after midnight, no trouble at all

i'm extremely surprised this wasn't reported by room service

everything, the room, the dinner and breakfast and nicest staff ever :)

fab stay as always - great hotel and breakfast. famous people other than me stay here too !!

excellent value, excellent breakfast

liked the ambience of the bar and restaurant

t needed of

we ordered room service one night which was great but there were no menus in the room, i had to google the

excellent customer service and great facilities. extremely clean and wonderful room service

would of preferred a room service breakfast, it was my wedding morning and i thought it would of been alot nicer to of

no room service or shop nearby

room service was something different maybe if they spoken english and understood my room was not