location, pool, staff

kids running loudly through hallways at night

clean rooms, nice stuff, good gym

very clean felt safe. pool and gym were by appointment. great staff.

there was even an omelette bar that was included

on the thermostat, yes, but you could hear nearly everything- cars/ trains outside, the laundry room downstairs and the stomping from upstairs

very easy to work with room was clean breakfast was great everyday

i like the room size, cleanness and the location. they have very good breakfast.

having a kitchen and refrigerator. the shower was awesome.

have nothing negative to say because the rooms were extremely spacious the kitchen was well stocked with all the pans and utensils to cook

clean, friendly staff, good breakfast.

the room upstairs must have had kids. they were running around and it was a little disturbing.

the pool was open but totally understand why it’s closed because of the pandemic right now

the location, the modern construction, the structure of the room with kitchen included

spotless room. friendly staff. great breakfast. enjoyed stay. can walk to mall. pool clean.

right by a grocery store as well so we could take advantage of a kitchenette

first morning i missed the breakfast time by 10 minutes, the receptionist was hospitable enough to provide me

had a great room - much more than what we expected -- with a full kitchen including a full size refrigerator -- we didn't even need that

no hot breakfast.

would be great to have paper towels and a pot scrubber for the kitchen

+kitchenette

also a well equipped gym

friendly staff. hot beverage always available. free laundry, and exercise room.

hot chocolate and use of a laundry

i ovel the gym

was perfect… the only thing was that i was hoping for more weight in the fitness room but not a big problem

very spacious and great to have a kitchen.

i was surprised by the fact that there was a kitchenette in the room

kids were putting their heads in the hot foods (lifting up the lid and literally out his head(hair)

limited laundry facility and one of the 2 dryers would not dry

i wish the bar was open later.

the snack shack was wonderful but we found out too late that it was mini bar prices!!

a quick breakfast bar for on the go

restaurant and pool was not open :(

wish the bar or pool was open but understand people are still in the covid mindframe

having free laundry facilities is a fantastic amenity and having a laundry basket in the room was a wonderful

room was directly across the hall from the laundry room and it was annoying listening to this, but it did stop late at night

didn't know it before we came, but the room had everything--literally, not only including the kitchen sink, but a dishwasher too

the gym is good and allowed for a great workout

loved having the basketball court, pool, gym all in one area

huge room, very good kitchen, laundry room nice breakfast

the little kitchen was nice

the friendly service and a hot breakfast.

heated indoor pool

breakfast was full of wonderful choices, all hot and fresh

full of boxes stacked badly, the door of the bending machine gets stuck, the big doors of the laundry facilities are wide open just right of the main entrance

laundry machines broken

they were able to book us in early which was nice but when i called the day before to ask about it i was met with a not so nice

asked for early check in and didn’t get it when i arrived

looking at the building from the outside, it looked awful, with laundry hanging in the windows and a lot of shady looking people hanging around outside

pool ısn't good

lot of trash in the parking lot, cans overflowing outside (chick fil-a next door), no change for laundry at desk, shuttle not running because no driver, exhaust fan in bathroom not working…not

extremely clean, pool, gym, very quiet at night

comfortable beds, delicious breakfast, sound proof walls, gym and pool where pretty cool too

breakfast was good not great

clean, location, breakfast options, using phone for key check in and out

1 ladies that take care of breakfast were rude and seemed like they hated their jobs

in a good location hotel was clean had a kitchen in it so saved some money that way and did not have to eat

pool was great

breakfast was hot and very good everyday

then he made sure a shuttle was available to take us to the train station and was there waiting for us at the train

the matador restaurant (lunch and dinner) was phenomenal! kids loved the pool area.

when you stay at hotel,i don't care for the idea of paying additional for parking.

breakfast was great so was the location. my kids had a great time

the pool made it feel like we were in a

gym and swimming pool are great to relax after full working day

the pool

good shape, check in & out very efficient, car parking free and plenty, first floor lively with bar and sport tvs

room had a ripped curtain and the pulley gym equipment was a little rusty (treadmills and elipticals and bike were in excellent shape) so it

we stayed in march 2021 and they were allowing guests to book a time slot to use the pool, which a lot of hotels aren’t doing

we had dinner and breakfast at artisty and both were delicious

breakfast was fabulous with a menu that changed daily

breakfast was delicious

however, pete went out of his way to accommodate us at the bar and

the service for breakfast was a little slow. but the food was great.

i would’ve liked breakfast to last longer

breakfast was also good

breakfast was good

the breakfast was good too

it’s definitely a good choice for family, especially with kids

room was nicer than my apartment right off the interstate with a beautiful indoor pool and stores close by

had free breakfast too along with a pool and gym plus more

well-appointed room with full-sized refrigerator, stove, great shower, comfortable bed; excellent breakfast with healthy choices (kale, egg white omelet)

salt water in tge pool?

the room was excellent. loved the kitchen

we arrived after the kitchen closed, front desk staff was unhelpful, and it was $14 for a naked smoothie and a frozen

clean hotel with several good amenities, a bar that also makes food, gym, pool, laundry services, a snack area, all in all i'd stay there again when in the boston area

there’s also a heated indoor pool & full sized gym

available the next day and made plans accordingly- then we got back from breakfast to find the kitchen open and making breakfast for other guests- a bit frustrating as it was not easy to find

we got to play a couple of games of pool in the lobby

room with living area extremely enjoyed it with my three kids the indoor pool was just a perfect breath everyday after the breakfast for the kids to have fun in the extreme

enjoyed it with my three kids the indoor pool was just a perfect breath everyday after the breakfast for the kids to have fun in the extreme winter we had

a lot of restaurants walking distance, nice neighborhood, free breakfast, free internet and free parking

everything was great the food service the wrong very good quality this hotel pool

my kids enjoyed the pool, and the town has a small town vibe with hip restaurants etc

the next best part was the guest laundry and super comfy beds

allowed early check in and staff was accommodating and friendly

the pool was excellent and the beds incredibly comfortable

there is a bar and eating area that is indoor/outdoor that has a great crab cake and lobster roll

blackout curtains, two sinks, gym, pool (though small). bed was ok. late checkout.

room service didn't clean our room, we called the front desk and the person was like well it got

ear everything in the room next to us, kids with tv on at 5 in the morning and parents talking loud

ear everything in the room next to us, kids with tv on at 5 in the morning and parents talking loud

the breakfast, bed comfort and room cleanliness are absolutely good.

no gym in the hotel but they let you use bsc facility just 5 minutes walk

was very quiet, decent price, and kids loved the pool

pool was a bit small

pool was small and too heavily chlorinated.

clean, comfortable beds. room was spatious and clean. so was the gym and the pool.

the pool was too cold to swim in.

gym

were really hoping for a heated pool as advertised, but when we went in its was like sitting in an ice bath

the gym could use a couple of weight

sat at the bar in the onsite restaurant and service was excellent

need more laundry machines..

not much in terms of breakfast

breakfast was lacking.

believe the kitchen inside the room can be a bit more modern, as well as the stove

love having a kitchenette'cooktop, refrigerator, microwave.

great hotel! love the little kitchen. would definitely come back in the future.

the pool is great so was the gym

le lobby and the pool and gym

the gym is clean and well-equipped

there is a food tray with food and sensors that made me nervous with the kids

buffet breakfast was nice and i really enjoyed dinner at the restaurant

room was phenomenal, every detail of the hotel, breakfast, swimming pool, staff, room service, etc

also, it would be nice to have a limited menu for room service

location and room size along with breakfast

cleanliness of the jacuzzis towards the end of the day, and kids playing in it

room smell lightbulbs not working in room dishes in hallway no plastic laundry bag in room

ice trays provided where machines weren’t an option, free parking spots and wifi, there was a laundry room available to use for longer stays and conference room

i also truly loved the kitchenette, stove, refrigerator, microwave etc

the gym had 1 working machine

the kitchen

breakfast was just muffins and granola bars.

hotel was close to major highways and had everything on site (pool, bbq, full kitchen, free breakfast)

laundry facility in the building and bbq

the pool was heated

hotel was close to major highways and had everything on site (pool, bbq, full kitchen, free breakfast)

everything is provided minus your own laundry

staff very friendly and parking just behind the facility

went to the bar for an after-dinner drink the second night and the bartender was also friendly

the staff was extremely polite and made us feel welcome in any area from bar to dining

regular housekeeping for the rooms - it was upon request only - and even though they give you a wifi password, the internet didn't work very well in our room

in 1716 and retained its history while still offering wifi, a big tv and other modern amenities

the restaurant / bar staff was amazing.

complimentary shuttle service throughout cambridge was an awesome perk - we hopped it to and from harvard

free shuttle to harvard square is amazing

the place isn't 4 star quality, just has the 4 star boxes checked: newspaper/check, small gym/check, in room coffee/check, bar/food/check

breakfast was good. cute vibes down in the bar area

the pool was too small. also, there was no housekeeping until the end of our stay.

at the bar or tending to it

close to my race venue and breakfast included

the breakfast is not amazing.

complimentary breakfast

very clean and quiet,live that, and the kids love the pool.

kitchenware kind of weared off. pans with scratches etc. requested to change, no success.

the pool was clean and fitness center was nice

breakfast was good, loved the pool

make coffee but looks like most hotels in usa doing the same i am not sure the paper role for the kitchen smell not good and better to change it far from downtown limited varieties in

gym, comp breakfast, full size fridge, stove top, whirlpool microwave, not some small cheap

provided in kitchen setup (dishes, pans, etc

we liked the kitchen and full size refrigerator setup in this housekeeping unit

house keeping thru my dirty laundry away cause i had it in a trash bag

staff was awesome and was very nice and the room was very clean and i loved that we have a whole kitchen to our

breakfast is ok.

gym n breakfast rooms were great

amazing breakfast

clean, quiet, proximity to shopping and encore casino, as well as ability to take subway into the

breakfast was not great. missing bread and some other things.

if you don’t have time for breakfast there’s a small kitchen in your suite that is fully equipped with everything you need to cook and store food

breakfast was great, but most of all the room was really comfortable

convenience, the staff, courteous and professional, the am breakfast was great!

the location was great as we have family a suburb away. the breakfast was really good.

the laundry facilities were very useful

its by i hop and on site laundry mostly polite staff

they had a laundry facility on site

no iron micro wave laundry bags

there are new washer and dryers on the premises and i didn’t mind washing my laundry and sheets and towels

extremely small pool, paid breakfast.

checking into the front desk was very easy also i requested an early check in and they didn’t hesitate to help me out

pool was cold. was told it was a heated pool, not sure what it was heated to?

the pool was smaller than what i thought, and there was no staff at the bar in the afternoon.

that there was a 24 hour gym

pet friendly with no pet fee

slightly run down, the gym had some broken equipment.

great help with shuttle-and directions!

you can purchase laundry soap at the lobby

free guest laundry

good location good gym

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

gym was boring, like all other

nice gym

of amenities - kitchen, pool, laundry for longer stays

besides, the hotel offered a gym and a swimming pool that we did not try it

i liked the pool was open

besides, the hotel offered a gym and a swimming pool that we did not try it

the pool needs to be bigger…they need to change the time on the pool

laundry service was very efficient 4

my flight arrived early and i requested and obtained early check in

my experience with room service was very slow

and dinner from henrietta s table

en leave at the door)

the gym cardio area was very stuffy, could use more ventilation or fans.

d brought it up to our room as there is currently no room service) and it was outstanding

the dining & our room & pool :)

good structure and nice room fittings. comfortable bed and good bathrooms,late check out

the bar and restaurant

buffet area and bar are large

swimming pool doesn't open till 9 am

the breakfast was very good, with so many different options every day

the free breakfast made up for it though

breakfast was better than expected

breakfast closes too early

gym 24/7

i didn't use it but the full kitchen with a dishwasher is amazing

has “just what you need”; clean bathroom, comfortable bed, full size kitchen, gym, helpful front desk, reasonable price

the fitness room exists but was packed full of machines so there was hardly any room to work out or

spacious, clean room with kitchen. plus laundry and small fitness room

was clean, large, very comfortable, had full kitchen appliances in the room, and easy check in

the room was clean and spacious. the breakfast was good.

it's new and clean, the breakfast is good. our kids love this hotel.

good size of the pool

king - kitchen has full size fridge - 2 burner electric cooktop - no oven - we had left over pizza -

all new very nice. breakfast was an a+.

kids live in newton, so this hotel’s location is pretty much perfect

kids loved the pool and swam every day 2

we like having the bar for late night

after being yelled at by another guest who was upset by the noise of the kids, we left and decided to come back later

i took my kids to go swimming would not have stayed and would be charged if we did

breakfast and the gym. staff were constantly cleaning

staffs were super friendly room super clean breakfast

did not have breakfast

ease of check in, great breakfast, beds and pillows so comfy, good in room coffee, nice bathroom

just that the pool is only open noon til 8pm

clean and roomy! i usually book just to take the kids swimming for the nite

the breakfast was wonderful

very pleasant to talk to and very welcoming and seemed knowledgeable clean facilities just right breakfast lots of parking the best part was the room it has everything for someone here

spacious and kitchenette was good.

breakfast was very nice. room was nice...i will return.

i enjoyed the morning breakfast and indoor pool.

breakfast had a good variety, the room was nice & clean & the gym and pool were good.

more equipment in the gym one machine wasn’t working

also emailed to request a possible early check in as we were traveling long distance

awesome staff! good breakfast. new comfortable clean rooms. more like a 3 star!

the lobby was great. friendly staff. awesome fitness center.

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

had a shuttle and great breakfast and the staff when we got in and in the morning were so helpful and

was nice, gym and laundry services were exceptional

cleanliness of the facility, distance to a lot of great spots, and having a shuttle available for us to use

i also used the gym and laundry services which were very convenient

friendly staff shuttle to airport, and convenient

nice to have a bar with food open late in the evening

breakfast was great, room was comfortable

breakfast buffet was also great - lots of variety & all quite tasty

the hot breakfast did not disappoint, great variety of food options, area was kept clean & well stocked

know it's hard to keep up with the cockroaches that we seen in the kitchen there was only a few but there was still in there and i didn't say anything but it was very