the pool and gym is great, food great, location super and staff very accomodating.

we paid for the breakfast for the family of four (two parents, and two kids) when we booked the hotel (it asks number of people and age too)

we paid for the breakfast for the family of four

convention for kids competition and noisy all day

the lake. gym had plenty of equipment. wish i had brought my swim suit

great water pressure, plenty of hot water, nice new kitchen, and our room with 2 double beds was huge

the kitchen is a huge bonus

spacious room, refrigerator, stove, laundry, very helpful staff, good price for the

full kitchen and very spacious

our room included a kitchen (full-size refrigerator, oven, sink, microwave), which was nice to have

she needed to turn on the kitchen oven to do that

great breakfast, and clean and cute gym! bed was so comfy!

breakfast

given our room was a suite, there was also a full kitchen area with refrigerator, sink, dishwasher, microwave, etc

big room, big kitchen, and big beds

breakfast was good, loved the pool

the pool was just right we had it to ourselves for a nice while

parking and pool

bedroom and kitchen kitchen

wasn't room for trash there was only a small trash in the kitchen

accessibility to pool and gym

pool

the breakfast is not amazing.

no pool / no pool access

at the bar or tending to it

after being yelled at by another guest who was upset by the noise of the kids, we left and decided to come back later

pool, staff were excellent

me over the breakfast i prepaid and was told i didn't also wasn't told where to find the pool the gym or anything

location, nice onsite bar and restaurant, very clean rooms, nice staff, very convenient parking at a reasonable nightly

kids loved the pool and swam every day 2

very clean and secluded. breakfast was amazing. pool exquisite!

room was really spacious and clean, breakfast was good and there was a gym

gym was well equipped

having a kitchen, with stove, microwave, and fridge was perfect as well

ate at the bar and found things to be a bit unorganized

breakfast was gone by 10am on sunday... seemed a little early to me, but no big deal.

the room offered a very clean kitchenette which most hotels do not

grab and go breakfast could use a little more variety.

breakfast lacked milk for the oatmeal had to use package creamer like for coffee

i also truly loved the kitchenette, stove, refrigerator, microwave etc

the breakfast selection was very limited

roach found in bed nobrefund given was offered coins for laundry room really

laundry should be free like other extended stay hotel. dishes should already be in the room.

love having a kitchenette'cooktop, refrigerator, microwave.

believe the kitchen inside the room can be a bit more modern, as well as the stove

liked the bar and the dining room/restaurant

clean beautiful early check in

like paying for parking, swimming pool and very small and gym doesn't have enough equipments

breakfast is overpriced , not big selection

the pool is great so was the gym

very clean. nice gym. very polite staff.

were really hoping for a heated pool as advertised, but when we went in its was like sitting in an ice bath

indoor pool area had an exit door to the outside with a lot of the weather stripping was missing making it

sat at the bar in the onsite restaurant and service was excellent

need more laundry machines..

room size, gym

rooms - clean, and spacious- breakfast was excellent . hot water began very quickly

also the pool was warm and spacious for the kids

not providing daily room service, requested room service but still did not provide

pool and hot tub are great

lobbi and gym

for the price it was great. lounge area was very nice and the staff was good with kids.

was very quiet, decent price, and kids loved the pool

clean, comfortable beds. room was spatious and clean. so was the gym and the pool.

the bed was excellent, and the gym facilities were outstanding

gym 24/7

breakfast was timely and convenient, the options were very nice

the room, beds, breakfast, and lobby were excellent.

family of four two adults and two kids

breakfast was great and hot

loved the pool, breakfast, full size kitchen and partial living room in our suite

the facilities

the wifi did not work.

i like the shower in the bathroom it’s so perfect for the kids

breakfast is very good

they don t have a room service every day, just every three days, i stay for four days and nobody clean my room on the

breakfast buffet is nice. bar is nice. staff attentive and friendly.

perfect for me the staff was very friendly and helpful i felt safe as i was traveling alone the bar and food were grear

good breakfast, there is a laundry room

room service did not deliver towels requested

the bed was reasonably comfortable, and the small kitchen area was useful

it certainly has character and was fantastic that our double room turned out to have a kitchen

we stayed in a room with a small kitchen and separate bathroom

early check in, friendly staff, bigger suite

we booked a room for 2 with shared bathroom but ended up with a whole 2 bedroom apartment with a kitchen and living room area, all very clean and brilliantly designed

it's in a busy place and no where around to walk to - but not a problem thanks to the shuttles!

the late check out time and proximity to groceries/pharmacy/hospital/coffee was perfect for my family

rooms are old, they smell like stale cigarettes, and the gym is poorly equipped

the place isn't 4 star quality, just has the 4 star boxes checked: newspaper/check, small gym/check, in room coffee/check, bar/food/check

restaurant / bar was near the front of the hotel, very convenient

fitness center and pool

was a little disappointed that the pool wasn’t heated and that i had to pay extra for parking but it didn’t stop us from having a

clean and gorgeous, the staff was so kind and friendly, the flat screen tv was awesome, and the gym and pool were also great

value, beautiful building, nice pool and gym, fantastic bar

the gym and pool

the lobby was great. friendly staff. awesome fitness center.

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

i was surprised however to note that their wifi network is unsecured

d brought it up to our room as there is currently no room service) and it was outstanding

the wifi in our room was nil and void until we complained then it was made easy.

location is brilliant; there is gym & spa; several nice restos / bars in the hotel; the room is

the gym cardio area was very stuffy, could use more ventilation or fans.

laundry service was very efficient 4

my flight arrived early and i requested and obtained early check in

nice gym

good location good gym

gym was boring, like all other

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

proximity to shopping and colleges. breakfast buffet was bountiful. large dining area.

the bar located at the hotel was cool, had a band friday and saturday

bar had entertainment

love the convenience of location yo everything and my kids love the breakfast

breakfast was very good

i'm looking forward to enjoying the pool and spa at my next visit

beautiful hotel. staff excellent. only complaint bar wasn t open. breakfast was great

room nice closet quiet location great staff at front desk terrace gym bathroom nice size nice desk refrigerator was

ordered food at the bar, hamburger was dry

spacious clean and comfortable, laundry facility and swimming pool

i arrived for an early check in with my dog, room was not yet available

breakfast was frozen food cooked in a kitchen and served on a plate. i expected more.

pool, bar staff

i like the spacious atmosphere that has a bar and a snack area to buy food

that was disappointing for our kids

don’t like the fact that you are placing order like being in a bar or restaurant

onsite laundry is a huge plus for those staying multiday - hard to find elsewhere

lobby is fairly newly renovated and the bar was a pleasant spot to spend the evening

nice room, spacious, good amenities, everything worked, nice fitness room, very comfortable

bar and grill were closed

was great, coffee and breakfast available early in the morning, large fridge and nice

kitchen and definitely the chef makes every breakfast a true enjoyment

had free breakfast too along with a pool and gym plus more

for heat in gym turned down from a hot 77 degrees, was actually turned up to 78

location, helpful front desk staff, amenities such as pool and gym, happy hour and breakfast included

good value for money, pet friendly with no pet fee

were planning to travel with two of our kids (in their 20's) so we reserved a room with two double beds

a bit crowded for 4 (2 teenage kids). asked for an extra blanket and took 1 hour to get it.

domestic argument between two young kids that went on for hours without any intervention from the staff

it was a great place to spend the weekend with the kids and just relax

however, pete went out of his way to accommodate us at the bar and

the service for breakfast was a little slow. but the food was great.

we had dinner and breakfast at artisty and both were delicious

there is a very good restaurant and a bar onsite

breakfast was delicious

the music, the gym

i liked the gym with the variety of equipment

service in the bar was terrible; sat for 15 minutes before bartender took my order; ordered a sandwich that took

the bar was not open.

the design of the place and the gym

room service charge was too high9 $

wifi always loses connection

and we were given a voucher for $12 at their coffee bar in the morning, which was a surprise

the staff was so nice and helped us get an early check in

spent just as much on parking

nice pool/outdoor area

the pool was a great perk as we were traveling with our boys

like that there were no refrigerators in room and that pool was closed which was not on the website

new hotel, pool as great and a nice little sunbathing area

needs new rugs. pool closed years ago.

we used items from the snack bar on this trip which were nice in vareity and reasonable in price

love the little bar area with small sink

breakfast wasnt worth 18$

kevin at front of house was superb. he was friendly, helpful and the kids loved him.

and friendly staff even friendly to kids

for added convenience, the hotel offers both same-day laundry service and a self-service laundry room on the second floor

the breakfast was tasty and the location made it easy to order in or go out for a meal

extremely helpful and informative, including letting me know that when we checked in that the kitchen closed soon so we could order and use our $20 credit

the kitchen was beautiful and it was a very comfortable setting

very clean. full kitchen. comfortable. great staff. hotel in great condition

spa facilities not great

the breakfast was very good und our room had a great view

breakfast was delicious. car valet excellent. lovely view. staff was wonderful.

we also thoroughly enjoyed our in-room breakfast experience, and dining at zuma restaurant

super comfortable room, big bed and bathroom, amazing à la carte breakfast

a few spaces to work, easy to access power outlets, dimmable lighting, stable wifi

good location good connection with transport and airport nice large king size bed room wifi

bar did not stay open as late as we would have liked

poor contact ordering room service

the kids got cold fast and could not really enjoy the pool

great pool are and gym equipment

great king room in deluxe category on 25th floor. spa store surprisingly quick over two days!

the pool was huge - great for the kids.

gym, room , location

wish the bar was open a bit earlier and a bit later

the spa was incredible!

the spa facility and staff were terrific.

gym super nice

the gym is super.

spa was busy with outside guests which didn’t give me the time to have massage sections

the best part was that it was dog friendly, and there was no pet fee

staff was very friendly and hotel is centrally located. fenway park is 15min walk. wifi is free

pool is for kids only

reached early with the intent to stow our luggage

the most conerning thing was that i was granted a late check out, which i appreciate, but when i had been out and returned to my room to get ready

were great—at the front door, at reception and especially the man who was cleaning up after breakfast

like when i first walked in the kitchen area the fact that there was dishes there, the bed and the tv with a little couch there

the breakfast was good with a lot of options and plenty of seating

breakfast buffet was not prepared for the volume of patrons

breakfast choices, the roomy suite-like accommodations, the fully equipped kitchen, the smart tv,

pool being closed

love the open lay out of the room and how the unit we stayed in had a kitchen

breakfast, pool

updated decor, breakfast, pool

kids enjoyed the use of the heated pool too

room service breakfast was very fresh, and delicious

they allowed us early check in and called us when the room was ready at 11:30am

when i saw the restaurants were too loud and noisy, the front desk helped me place a room service order with ease

room service was very quick and delicious

room service and meals available via room service was/were excellent

advertise late checkout on weekends but they don't actually have late check out, no fitted sheet on bed, and

we enjoyed all aspects we loved the spa our room was great restaurants were nice

location is fantastic being able to walk to all the shops also, they were able to provide a late check out

kids were running around, things are going slow, everything was a mess

the kids in the hotel were very noisy and i do not think hotel management did anything about it

the room service is great and fast

beds are super comfy, rooms are quiet and spacious, oak bar is really fun, room service is great - location is perfect

absolutely beautiful hotel with darling rooms. room service was delicious.

for wifi is tacky

the lounge offered coffee tea and soft drinks all day, happy hour w light bites from 5-7, and breakfast buffet in the morning until 10

question we had they answered they were just lovely people and it was a beautiful facility the pool the sauna the rooms were

we called the butler , which is really just your typical room service/concierge, and had to wait 50 minutes for anything to be delivered

the guerlin spa was amazing also and my girlfriend really enjoyed and said it was the best massage she ever had

amazing staff, location, room, spa, pool

good but not remarkable breakfast with excellent staff

nice rooms with refrigerator. big bathroom. nice gym

breakfast is good and tasty

breakfast was very good, with a nice selection

bed was uncomfortable, and gym was pretty small

nice breakfast included located near most attractions clean friendly staff self parking

the breakfast was not good.

laundry and gym within the premise is really good

room, breakfast, parking and cleanliness

breakfast was amazing. selection was great.

the laundry machine and dryer in the basement was very convenient