pet friendly with no pet fee

for breakfast that we knew we had no time for our 07

gym equipment mostly not working

there could be more laundry facilities.

you can purchase laundry soap at the lobby

checking into the front desk was very easy also i requested an early check in and they didn’t hesitate to help me out

really enjoyed our stay especially the kids because they have an indoor pool

that there was a 24 hour gym

pool was cold. was told it was a heated pool, not sure what it was heated to?

the lavender sauces were a very pleasant touch, gym was well equipped, pool area small but clean

if you don’t have time for breakfast there’s a small kitchen in your suite that is fully equipped with everything you need to cook and store food

very clean, comfortable room with a nice kitchenette. i would be happy to stay here again!

convenience, the staff, courteous and professional, the am breakfast was great!

i didnotget a chance to have breakfast

the location was great as we have family a suburb away. the breakfast was really good.

gym n breakfast rooms were great

staff is very friendly, hot breakfast daily.

breakfast was not great. missing bread and some other things.

staff is excellent, like the daily breakfast.

the continental breakfast was well served

bed was uncomfortable, and gym was pretty small

breakfast was plentiful

location, fast lift, gym

great full breakfast, good privacy and thick walls

clean, comfortable bed, great breakfast and wonderful location for accessing fenway park and downtown boston

very nice diversified continental breakfast. newly renovated rooms.

everything. free garage parking, breakfast, very clean and extremely polite personal.

staff, delicious breakfast with lots to choose from, spotlessly clean throughout the hotel, very comfortable bed,

hotels are generally reliable to be clean and have a decent breakfast and a comfortable bed

clean room, comfortable, convenient parking, grab and go breakfast very good, pete at the reception very nice and accommodating

the pet fee is quite modest compared to other hotels

kids loved the pool especially

we could hear kids yapping away next door

were extra comfy, the kids loved the view from this he room and the chocolate chip cookies available in the foyer

i loved the 24 hour gym. i loved the pool. i loved the location. i loved the staff

breakfast times end to early, especially on weekends

overall cost was bit high though room had kitchen, pull out couch, and we had bed brought in.

can't buy a beer when the bar is open.

laundry room was convenient

easy to walk to restaurants, even were able to take the kids to the movies one evening as the movie theater was just a short walk

good location good gym

gym was boring, like all other

nice gym

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

room service charge was too high9 $

excellent location, comfortable room, good wifi

cleaners for either more milk, or regular coffee instead of decaf and selection was poor - the gym had an unpleasant

only thing was my room was right next to the gym so there was a lot of door slamming during the evening but i didn t bother me however it

+ wifi was not working

breakfast was great good selection to suit anyone

breakfast included, comfortable beds, room was well maintained, nice big tv, excellent shower, gym and pool areas were great

in the morning we were able to visit the gym and work out for a bit

pool hours

pool and the gym and breakfast

laundry service was very efficient 4

my flight arrived early and i requested and obtained early check in

the gym cardio area was very stuffy, could use more ventilation or fans.

ud83dude05 also by mistake they charged my room service for water, which i did not use

ff and decay + soy milk), great gym, very quiet and restful night's sleep

ll re-open next year) bad wifi

restaurants and room service i

the restaurant is great and breakfast very good

breakfast was delicious & free with booking

fabulous location and very accommodating to early check in request

once we got to a place for food, the kitchen just closed (of which hotel said kitchen would be open until 1 am) & couldn't be served

no kitchen

was nice, gym and laundry services were exceptional

did not use the gym

the room was clean the breakfast though not hot enough was good

was a lovely modern property, fantastic shower, great breakfast and every single staff member we encountered was just lovely

awesome gym. quiet rooms. clean. walkable to the commuter train, grocery store and restaurants.

the lobby was great. friendly staff. awesome fitness center.

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

food,kitchen inside room

we didn't cook but the kitchenette was handy for late snacks and take out food

breakfast was excellent

pool was good for kids but not adults, gym could use some real weight machines.

nice to have a bar with food open late in the evening

@ restaurant very helpful at breakfast time, @ the bar very friendly when we need a drink to relax at the end of the day

it has a lobby bar w/pool table, in room mini bar (with nuts) and a large lg tv

the gym is small, maybe relocate in a bigger space

rooms are old, they smell like stale cigarettes, and the gym is poorly equipped

i wish we took advantage of the free shuttle

bar area was really nice

staff, starting with sherley but extending to the valets, reception, engineers, bar men, etc were all singularly

absolutely loved the location of the property and the downstairs bar was very nice as well as the wine/cocktail hour in the evening for hotel guest

we used the fitness room and ate breakfast at the hotel two times

great staff. clean. smelt nice. nice bar / gym area

kids and i just stayed at the omni for new year's eve

you have to pay for wifi in your room

excellent staff and location. good gym.

room service great history of jfk and so much others

from the door man, to the luggage storage staff, to the bar staff at the last hurragh, everything was exceptional

room service was good and timely

excellent room service menu

ordered creme brulee from room service

room service doesn t answer the phone 50% of the time

didn’t hand me an item i stored with luggage for my kids’s camp

closed in the evening and the front desk person made sure we would be able to place an order for room service

small gym for hotel size no pool. small shower but typical for area

the bar restaurant was excellent and the bed was heaven

so. clean. loved the gym. quiet.

not breakfast included but in the hall there is a bar and very close the hotel a dunkin' donuts

food delicious and bar area relaxed with a lovely atmosphere

location was excellent overlooking the park and close to the spa and pool

no spa available

also enjoyed the bar area

our room had a great view of the park and the pool / gym were great

the amazing doorman gave our kids boston scrapbooks that kept them entertained in the

suite was very spacious and had a walk in closet, bar area, sitting area, bed room with doors opening to the sitting area

the staff were friendly and greeted our kids with care packages upon arrival

breakfast was a bit chaotic, with the wrong meal, bad timing, and an early wakeup call, but it was

we used items from the snack bar on this trip which were nice in vareity and reasonable in price

bed and pillows were comfortable; room service was speedy and food was delicious

the staff went above and beyond for us, allowed us an early check in and late check out no problem, offered us free drink vouchers for the bar upon check in and the rooms

staff accommodated my request for an early check in and two beds

the kids loved the snacks in the room

location great, staff friendly, room service fast

facilities in room were superb, wifi, lounge with snacks & coffee, helpful staff

we ordered room service and i was quite surprised when they delivered in a brown paper bag

breakfast superb. location excellent. staff lovely. we had a great stay all in all.

attached bar stops serving food at 10 or 11 pm and bar closes at 12 am

for money, complementary snacks and coffee in a comfy lounge, great location, fast wifi, clean and comfortable

they accommodated an early check in--thank you

tithe room service was also still available and the food was delicious

room service was very quick and delicious

an item i ordered didn't come my room service so they took it off my bill

bed, clean room, room service great

spa was busy with outside guests which didn’t give me the time to have massage sections

large bathroom, comfortable bed, the spa and the welcome pumpkin bread and chocolates.

also we used the spa services which were convenient

the spa facility and staff were terrific.

no pool? no gym?

the bar was most of the time closed and there was no foodservice at our arrival available

the room service is excellent

ooking took a payment but hotel had another information); mini bar was empty; room service food has bad taste; this hotel is 100% doesn t cost this

room service got every item on my dinner order wrong

the bar area was lively with great service and drinks

a bit aged, can use a facelift why are all boston hotels so expensive? wifi not free

absolutely beautiful hotel with darling rooms. room service was delicious.

urban fee, which you got back in credit, but it would be nice to be able to be used on breakfast

worth the upgrade, especially as the oak bar was so crowded on saturday night

no free wifi

boston common, a beautiful park, was just around the corner and the cheers bar very close

central location, top notch. early check in.

had a pull out couch for our kids and housekeeping didn’t touch it during our stay- was a little disappointing - we had to

charges for handling amazon package!!! fire alarm scared kids…

ter some persuasion), great location, lovely housekeeping employees!

location is good,don't know about breakfast

no restaurant but a bar. those with their kids may need a family friendly restaurant.

have a problem with the key fobs, i changed at least 5 times, that bothered me or my kids because you can’t used the elevator or open the room and we have to comeback to the front

redeemable card at the restaurant on one side or the deli on the other side, or to use toward room service- so you say great thank you, and you proceed to use it but it s a scam

the kids in the hotel were very noisy and i do not think hotel management did anything about it

the breakfast was excellent and the bar was very

long walk to gym and pool

the hotel has so much to do, such as yoga classes, organized runs, a swimming pool, gym, and sauna

ability to request additional items such as laundry detergent

were travelling with young kids

oh, they have a fantastic gym

that we couldn’t stay longer, kids begged to stay

we were able to get early check in and late check out

room, complementary nespresso machine in the room, and a fantastic and very well equipped gym

i had requested an early check in and they had me in my room before 10:00 am along with an upgrade

staff from check in, to room service to housekeeping were exceptionally friendly and helpful

room service menu

go see the bar it beautiful

perfect location,good bed,good wifi,good staff

gym great- nice length heated pool (i (+) the pool area is beautiful (-) i find it difficult to locate the restaurant and the hotel pool (+)really child friendly with toys upon arrival and in the pool area (+) pool area relaxing, (although jacuzzi was incredibly hot) - area well maintained and facilities (+)in chocolates the pool and jacuzzi, excellent workout room room was impeccably cleaned (+) added bonus: indoor pool and hot tub (-)room was located above the indoor pool, and it was noisy (+) wonderful pool and high speed wifi (+)clean and friendly the staff were the restaurants and facilities especially the pool and gym were all great (+) good aircon but not over the top, excellent location in the city, friendly staff, good swimming pool

small but well equipped gym

room service

xcellent

i say worked well because by the time my kids got up, it was close to 10 and most restaurants were packed

good coffee and hot chocolate 24 hours, and the gym is pretty good

though small) was well equipped and had everything i needed staff were very polite and

we just wished the rooftop bar stayed open later.

very comfortable and quiet room. roof top bar was a nice place to grab a drink

we also arrived earlier than expected and they were able to get us an early check in

hotel restaurant was closed for remodeling but they did have room service available.

more options for dinner on the room service menu.

room service was extremely good and received fast

cool hotel, friendly staff, kids loved it.

extremely disrespectful… continuing their parties in the hallways after 2am and families with kids screaming woke us up on our last morning

used the gym and was impressed with the facilities- though small, it was very clean and well maintained with

the guerlin spa was amazing also and my girlfriend really enjoyed and said it was the best massage she ever had

ce, in 4 breakfasts)

excellent service and wonderful breakfast .

excellent customer service, cleanliness, great pool and jaccuzzi,

amazing staff, location, room, spa, pool

it isn't a good fit for families with small kids or more conservative people

gym and dining area is a bit bleak.

the bar area was a nice place to hang out, there were many comfy chairs and tables where some people

interior, gym, excellent shampoo, conditioner and washing liquid

gym was well equipped with nice machines, weights, punching bag

place to stay in the middle of the city, the best japanies restaurant zuma on the fourth floor, pool, clean room, great stuff, but the most valuable thing it's the view, we stay on the 18th floor

top location. great pool and spa. classy decor.

the pool was great

the pool and gym area. also the great restaurant zuma

the pool and gym area. also the great restaurant zuma

call was not answered when i called for room service dining

bar did not stay open as late as we would have liked

the hair in the shower, i ordered some pancakes via room service that were actually pretty disgusting

staff was friendly. the hotel was clean. pool was good. the view we had was wonderful.

the bar tenders seemed very overwhelmed

clean and gorgeous, the staff was so kind and friendly, the flat screen tv was awesome, and the gym and pool were also great

bar and lounge area is comfortable and loved the salt water pool

have liked a book of info in room, telling hot to use the tv, pool, gym and bar hours, where to find ice, restaurants and take out too, close by

have liked a book of info in room, telling hot to use the tv, pool, gym and bar hours, where to find ice, restaurants and take out too, close by

the pool was excellent and the beds incredibly comfortable

utilised and enjoyed the excellent gym facilities on the 6th floor and the all-day provision of the chilled water in the lobby was

thought the drinks at the bar were very pricy

staff, buffet breakfast & location.

asked for late check out so we could sleep in and the maid staff were very loud in the hallways and banging

the breakfast buffet is great but $27 is a bit steep.

we loved the location! beds were comfy. plenty of space for the attached bedrooms for the kids.

pool was great for kids

pool was great for kids

new gym facilities also exceeded expectations, not a lot of hotels have a gym with this much equipment

we loved absolutely everything! the pool service food market just everything

excellent location, harbour view from room. good food at restaurant. kids enjoyed pool.

house keeping/room service was very friendly and helpful

great pillows.. great spa bath.

staff very attentive, from valet to room service

after calling room service they came up with 2- 6 ounce bottles, no ice, then they had to get me ice because i

the best part was that it was dog friendly, and there was no pet fee

osed)

the best hotel bed i've ever slept on), and the rooms where spacious enough for 2 adults and 2 kids to stay comfortably

room service food, was

ol, etc

early check in helpful reception

loved the dogs!! the bar downstairs was great too! location great!

accommodated our early check in request and staff was very helpful

just that the bar and restaurant next door were not open but still had an amazing stay.

restaurant and bar down stairs

that it really mattered but my english muffin wasn t grilled as i requested, but overall my breakfast was delicious

room service was prompt and the food was delicious

free wifi

room service for the first time and my burger was very rare i asked for medium well and it was very

very luxurious hotel, extremely friendly and helpful staff, delicious breakfast.