the room was spacious, had a mini kitchen, a fridge, and a tv

location ! the guy at the desk was great ! little kitchen was pretty neat . very close to boston

i love that they have a gym, a laundry room and it’s close to my job

gym, comp breakfast, full size fridge, stove top, whirlpool microwave, not some small cheap

i love that they have a gym, a laundry room and it’s close to my job

was very clean, walking distance from the subway, offers a shuttle, and the front desk staff were very friendly and helpful

can the breakfast stay open til 10 am?

great gym equipment, new, good view from 5th floor, great value

didn’t eat breakfast

i did not see any signs for directions to the gym

pool being open was not listed when booking.

the swimming pool and the fact that it was open the staff was really nice

also the lady who tended bar was superb

swimming pool area is a bit small but still ok for the kids

size of room, tia was very helpful, swimming pool

new suites with all the needed kitchen supplies

location inclusive breakfast dog friendly indoor pool gym.

modern new hotel. nice breakfast. good gym and pool

pool area was extremly hot and ice machinesdown

king sized bed, large room with kitchen and breakfast, as well as shuttle.

the breakfast bar was also exceptional

comfortable living area with little kitchen for a nice 3 day stay

kitchenette was great and there was plenty of room to sit and chat with the friends we were

nice to have a bar with food open late in the evening

i wish the kitchen had a pair of scissors.

policy and still took our money and did the booking we drove 10 hrs and wasted another 2 hrs with kids in the lobby stay

the bar and hotel restaurant

there was no room service, when we returned from our outing the room was not cleaned and we needed to ask again

the worst wifi and internet access ever met.

they don t have a pool or a gym.

the shuttle service to the airport was very reliable

close to a lot of stores not far at all from the casino the beds are very comfortable and everything is

and the airport shuttle was a huge plus

gym was closed and that was disappointing

friendly staff shuttle to airport, and convenient

the gym was modern and clean with a great variety of options

plenty of parking spaces, clean rooms and blankets, access to the pool and gym.

accommodated my early check in request

big rooms, spotless clean, very nice and quite, great services and of course the advantage of a late check out

location to the airport, beauty of the property, on site bar and restaurant.

staff is very friendly, hot breakfast daily.

the continental breakfast was well served

breakfast was not great. missing bread and some other things.

breakfast was very good

breakfast is ok.

the lavender sauces were a very pleasant touch, gym was well equipped, pool area small but clean

that there was a 24 hour gym

really enjoyed our stay especially the kids because they have an indoor pool

pool is small but really most people don’t come to the boston area to hang out in the hotel pool

checking into the front desk was very easy also i requested an early check in and they didn’t hesitate to help me out

i didnotget a chance to have breakfast

i liked that the kitchen area has the necessary things for cooking and eating to make staying there comfortable

place lots of attractions nearby assembly row encore casino great restaurants in vicinity and boston isnt

breakfast was nice and convenient. sofa bed was comfortable.

the laundry facilities were very useful

wifi

e cardio room, one weights

close to the airport with shuttle

the room set up and pool

shuttle timely

the room was perfect and peaceful clean and the staff tending the front desk and bar were beyond exceptional

loved the fact that the receptionist helped somewhat but the hospitality with breakfast and bar were exceptional because of ms

breakfast was great.

would be nice to have bar / lounge or late night snacks.

breakfast was excellent

it’s definitely a good choice for family, especially with kids

breakfast

the breakfast was good. from 6 to 9 am. the staff was friendly.

i like the breakfast the moment was good

i like cleanliness and comfort of room, i like availability of breakfast. location off highway.

clean and roomy! i usually book just to take the kids swimming for the nite

the pool was very dirty, cloudy kids couldn’t go in the pool.

breakfast was very good with friendly staff in the kitchen

pool may have been cleaned better, but the kids enjoyed it anyway

good location for uber trips into salem nice to have a suite and kitchen

that the gym wasn’t open to suit my schedule. i leave for work at six am right when it opens.

accommodations, great staff (very helpful to assist with directions and hold our luggage for early check in)

pool was probably fine for kids but eh for adults… not warm enough for winter and dated feeling

awesome staff! good breakfast. new comfortable clean rooms. more like a 3 star!

pool closed

pet friendly with no pet fee

slightly run down, the gym had some broken equipment.

gym equipment mostly not working

we could also use the laundry room, free of charge

location great breakfast, shuttle service good location & price

love the rooms the pool very clean and staff is so wonderful

accessible bathroom needs to have better non-skid coating on tub and a safety grab bar along the long wall and not just to enter the tub

amenities no breakfast,pool,gym just plain room

we stayed in march 2021 and they were allowing guests to book a time slot to use the pool, which a lot of hotels aren’t doing

we arrived a bit earlier than expected and the front desk allowed us an early check in

cleanlieness, staff, kitchen.

until finally a man came from downstairs, and yelled at the boy for not telling me he was doing laundry

i work so i don’t know what the breakfast is like. i get home after it’s done!

pointing in the wrong direction, breakfast is literally just granola bars and oatmeal packets, no laundry service or room

location & full kitchen

rooms were very clean, they had a heated pool for the kids and bar for adults

free parking

loved the indoor balcony overlooking the pool

breakfast was great so was the location. my kids had a great time

the price i paid, i shouldn't have automatically been given wifi usage; i had to go and request and they ultimately acquiesced, but it should not have come to

the pool was nice and clean, towels were provided

chick fil a,pool,breakfast

location, very clean, great staff, used the pool and fitness center and both were clean and worked great

breakfast was as expected

pool

comfortable beds, delicious breakfast, sound proof walls, gym and pool where pretty cool too

and spacious room, nice amenities, great decor, huge flatscreen tvs, great fitness area and laundry facility, good size indoor pool

breakfast was great, could have bacon sometime.

we liked the convenience of the location and the facilities offered (workout, pool, laundry, common area with wifi, bar, etc

extremely clean, pool, gym, very quiet at night

friendly staff nice starbucks coffee bar very clean very convenient

breakfast receptionist zallinda; pub stays open late to accommodate travelers; very nice swimming pool

we got there from the airport with tired kids and there was a long time to check in

we always stay here when getting a late flight to uk

the service at check in and at eh bar was excellent

breakfast was very good, with a nice selection

breakfast bar was great

clean, comfortable bed, great breakfast and wonderful location for accessing fenway park and downtown boston

gym equipment very basic

we also enjoyed the coffee and breakfast in the morning

staff, delicious breakfast with lots to choose from, spotlessly clean throughout the hotel, very comfortable bed,

breakfast was amazing. selection was great.

the breakfast was not good.

hotels are generally reliable to be clean and have a decent breakfast and a comfortable bed

this hotel offered a free breakfast w/a variety of hot/cold options

laundry machines broken

i was very pleasantly surprised to discover we had washing machines and dryers for laundry on each floor

looking at the building from the outside, it looked awful, with laundry hanging in the windows and a lot of shady looking people hanging around outside

with hypodermic needles drug paraphernalia trash the hallways smell of something sour rotten this laundry being done 24 hours a day you can hear it all night long in your room the staff is not

a lot of work elevators dirty divots in the floor of elevators, ice room laundry area dirty, ceiling in bathroom was pealing, just looked unkept

nice hotel, excellent design, excellent location, we were granted early check in

fabulous location and very accommodating to early check in request

quiet, short walk to hospital, clean, also allowed us early check in. close to train station

no kitchen

the on-site bar and restaurant made it easy to grab a meal or drink without leaving the hotel

the pet fee is quite modest compared to other hotels

the view from our room was fantastic and the food and service in the art bar was excellent

early check in and late check out were so very appreciated. the staff took great care of us.

the pool

great location, beautiful views! kids loved the gym and pool!

gym was well equipped

we both appreciate a variety of gym equipment for workouts, and what the hotel offers is wonderful

got woken up by band in bar nearby.

i had requested an early check in and they had me in my room before 10:00 am along with an upgrade

and the best gym i've ever seen in a hotel, loved it

the existing bins are small

coffee bar could be a little better

apparently it covers the complimentary water and gym

fridge, food thru room service

closed in the evening and the front desk person made sure we would be able to place an order for room service

the bar and mary ellen she was fantastic

waited at the bar downstairs for about 10 minutes, completely ignored even though there were less than 10

great pillows.. great spa bath.

was nice, my kids enjoyed it

the spa was also a great place to workout, relax and unwind

room service great history of jfk and so much others

wifi slow

twice i've stayed here now and whilst the standard room is not that big it's very quiet , the gym is very good

from the door man, to the luggage storage staff, to the bar staff at the last hurragh, everything was exceptional

the staff was awesome - right from the check-in where the kids were given welcome goody bags to the unlimited free bottled water and extremely polite valets

absolutely loved the location of the property and the downstairs bar was very nice as well as the wine/cocktail hour in the evening for hotel guest

the location was good. the bar and dining area are good, and so is the food provided.

we used the fitness room and ate breakfast at the hotel two times

bar area was really nice

the best part was the bar lounge, great food drinks and bartender.

elevator directions to cafe or spa which are not in same part of repurposed old bank building as the guest rooms

the pool spa area and the dinner at the bond with my family

staff from check in, to room service to housekeeping were exceptionally friendly and helpful

elegant clean rooms. room service breakfast was very good. i will definitely stay here again.

yummy room service

small gym

we didn t take breakfast, but there was coffee - amazing cappuccino- and water available for all guests

adequate gym for my needs

excellent solution of the pub attached both for breakfast and for a comfortable

convenient, restaurant close by, room service

gym had good machines and volume control for the music that was played in the gym

the breakfast was huge and the staff was so kind

for added convenience, the hotel offers both same-day laundry service and a self-service laundry room on the second floor

easy to access to the parking at the back and the laundry room located at the 2nd floor is quite helpful; it's always cozy and for a short breakfast~

room has everything one needs especially the kitchen

gym area had very expensive equipment and pool was perfect

staff was lovely, the room was spacious, and the hotel had a delightful pool that we utilized

loved location breakfast good hotel everything you would hope for

nosey central area near bar when entering hotel

check in, gym, bar

service. dirty sheets. no room service. restaurant closed early

wish there could have been room service after 11:00pm! and i wish i could have stayed longer.

having a flex off with the guys in the gym

gym was above average but not well maintained

internet was pretty slow. no squat rack in the gym

the kids loved the snacks in the room

option, room was not ready for us as a family when checkin in late in the evening with tired kids

there is no room service

option, room was not ready for us as a family when checkin in late in the evening with tired kids

bar, friendly staff, spacious and stylish rooms and a well equipped gym

restaurant was too fancy for kids and teens for supper

they ate at salvatore, and the hotel breakfast was assume

the bar scene is very lively and the restaurant has great service

restaurant was too fancy for kids and teens for supper

double levels of elevators was a tad annoying at first, but, as we had young kids with us, we found it comforting on a security level

only room service

the bar was not open

foyer bar closed sunday evening on a holiday weekend

the bar area was lively with great service and drinks

during check in

huge room, very good kitchen, laundry room nice breakfast

the room and the pool were clean

the friendly service and a hot breakfast.

i loved that our hotel had a fully equipped kitchen

kitchen was fully stocked and ice maker worked

great rooms with little kitchen. plenty of space. excellent staff. very friendly and helpful.

breakfast was a nice mix of hot and cold foods as well as a waffle station that was a hit amongst

are comfortably roomy great facilities we liked the laundry room, that was helpful for a family great location excellent breakfast good parking

the walls are thin and we could hear kids screaming above us… the garbage pick up early morning

the room was very spacious with a kitchen which we could however not use due to lack of time